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Locations of Paper Jams

Locations of Paper Jams

Paper jams may occur in the following parts of the machine. By following the instructions in the applicable
section, you can clear paper jams. For details on these procedures, see the e-Manual.

Paper Jams: e-Manual > Problem Solving

Output Area

Multi-Purpose Tray

Fixing Unit

Cassette Feeding Unit-AB1

(An optional product for the

imageRUNNER 2202N/2002N)

Feeder (DADF-AM1)

(An optional product for the

imageRUNNER 2202N/2002N)

Drawer 1

Duplex Unit-C1

(An optional product for the

imageRUNNER 2202N/2002N)

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Summary of Contents for imageRUNNER 2202N

Page 1: ...Read this guide first Please read this guide before operating this product After you finish reading the guide store it in a safe place for future reference Quick Guide ...

Page 2: ...n the User Software CD ROM For Macintosh Users The examples shown in this manual are based on the operation in the Windows environment To view how to use printer driver and scanner driver refer to the driver guides included in the User Software CD ROM and the driver s help Displaying Driver Guides To view the Driver Guides double click the HTML files from the following folders on the User Software...

Page 3: ...dex html in the saved MF Guide folder If the CD ROM Does Not Start The CD ROM auto run function may be disabled In this case you must perform the following procedure Windows 8 Server 2012 1 Display the desktop click the explorer icon on the taskbar 2 Click Computer 3 Double click the CD ROM icon 4 Double click MInst exe Windows Vista 7 Server 2008 1 Click Start on the Windows taskbar click Compute...

Page 4: ...the Machine as a Printer or Scanner 23 System Requirements Print 23 System Requirements Scan 23 Installation 23 Setting Up the Printer Configuration 24 Flow of Settings for Using the Desired Functions 25 Flow of Settings for Using Printing Functions 25 Flow of Settings for Using Remote Scan Functions 25 Chapter 2 Basic Operations What This Machine Can Do 28 Placing Originals 30 Orientation 30 Plat...

Page 5: ...2 Laser Safety 52 Additional Information 52 IPv6 Ready Logo 53 WEEE Directive Rule 53 Copyright 53 Disclaimers 53 Legal Limitations on the Usage of Your Product and the Use of Images 53 Important Safety Instructions 55 Installation 55 Power Supply 55 Handling 56 Maintenance and Inspections 57 Consumables 58 Other Warnings 59 ...

Page 6: ...PORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and mak...

Page 7: ...crosoft Windows Server 2008 R2 operating system Windows Server 2008 R2 Microsoft Windows Server 2012 operating system Windows Server 2012 Microsoft Windows 7 operating system Windows 7 Microsoft Windows 8 operating system Windows 8 Microsoft Windows operating system Windows Microsoft Internet Explorer Internet Explorer Microsoft Windows Internet Explorer Internet Explorer Apple Macintosh Macintosh...

Page 8: ...06 ...

Page 9: ... 18 Shutting Down the Machine 19 Setting Up the Connection 20 Settings Flowchart 20 Connecting to a USB Interface 20 Connecting to a Network imageRUNNER 2202N 2002N Only 21 Before Using the Machine as a Printer or Scanner 23 System Requirements Print 23 System Requirements Scan 23 Installation 23 Setting Up the Printer Configuration 24 Flow of Settings for Using the Desired Functions 25 Flow of Se...

Page 10: ...k the machine s ventilation slots or louvers or interfere with the electrical cord or power supply Avoid poorly ventilated locations This machine generates a slight amount of ozone etc during normal use Although sensitivity to ozone etc may vary this amount is not harmful Ozone etc may be more noticeable during extended use or long production runs especially in poorly ventilated rooms It is recomm...

Page 11: ...Power Supply Plug the machine into a 220 240 V AC outlet Make sure that the power supply for the machine is safe and has a steady voltage Do not connect other electrical equipment to the same power outlet to which the machine is connected Do not connect the power cord to a multiplug power strip as this may cause a fire or electrical shock The power cord may become damaged if it is stepped on affix...

Page 12: ... inside of the machine Do not carry out any inspections that are not described in the manuals for this machine Be careful not to spill liquid or drop any foreign objects such as paper clips or staples inside the machine If a foreign object comes into contact with electrical parts inside the machine it might cause a short circuit and result in a fire or electrical shock If there is smoke or unusual...

Page 13: ...g production runs especially in poorly ventilated rooms It is recommended that the room be appropriately ventilated sufficient to maintain a comfortable working environment in areas of machine operation For safety reasons press Energy Saver when it will not be used for a long period of time such as overnight As an added safety measure turn OFF the main power switch and disconnect the power cord wh...

Page 14: ...et at a time to the platen glass for scanning The feeder also automatically turns over two sided originals to make one or two sided copies 3 Control Panel Includes the keys display and indicators required for operating the machine 4 Drawer 1 Holds up to 250 sheets of paper 80 g m2 5 Cassette Feeding Module AB1 Optional Holds up to 250 sheets of paper 80 g m2 6 USB Port Use the cable included with ...

Page 15: ...Control Panel Includes the keys display and indicators required for operating the machine 4 Drawer 1 Holds up to 250 sheets of paper 80 g m2 5 USB Port Use the USB port to connect the machine to a computer using a USB cable 6 Power Socket Connect the power cord 7 Main Power Switch Press to the I side to turn the power ON 8 Toner Code This code indicates the type of genuine toner that can be used w...

Page 16: ...tc 3 Drawer 1 Left Cover Open this cover when clearing a paper jam in Drawer 1 4 Drawer 2 Left Cover Cover of the Optional Cassette Feeding Module AB1 Open this cover when clearing a paper jam in Drawer 2 5 Fixing Unit If a paper jam occurs in the fixing unit remove the jammed paper carefully 6 Left Cover Open this cover to clear a paper jam inside the main unit 7 Toner Cartridge When toner runs o...

Page 17: ... Left Cover Open this cover when clearing a paper jam in Drawer 1 3 Fixing Unit If a paper jam occurs in the fixing unit remove the jammed paper carefully 4 Left Cover Open this cover to clear a paper jam inside the main unit 5 Toner Cartridge When toner runs out pull out the toner cartridge and replace it with a new one 6 Front Cover Open this cover to replace the toner cartridge ...

Page 18: ...lete entered characters and numbers 7 Counter Check Key Press this to display the total number of copies or prints performed by the machine on the display You can also check the serial number of the machine three letters and five numbers 8 Energy Saver Key Press to manually set or cancel the Sleep mode The Energy Saver indicator lights green while in the Sleep mode 9 Settings Registration Key Pres...

Page 19: ...ting 6 Status Monitor Key Press to view the status of jobs or cancel jobs 7 Counter Check Key Press this to display the total number of copies or prints performed by the machine on the display You can also check the serial number of the machine three letters and five numbers 8 Energy Saver Key Press to manually set or cancel the Sleep mode The Energy Saver indicator lights green while in the Sleep...

Page 20: ...rical shock 02 Press the main power switch located on the right side of the machine to the I side NOTE The response of the buttons and keys may not be optimal immediately after you turn ON the main power of the machine For the imageRUNNER 2202N 2002N If you are using Department ID Management see e Manual Basic Operations Energy Saver Key You can press Energy Saver to make the machine enter the Sle...

Page 21: ... safely turn OFF the machine s main power press the main power switch located on the right side of the machine to the side IMPORTANT The machine may take some time to completely shutdown If the main power is turned OFF during scanning or printing a paper jam may occur ...

Page 22: ...Settings SNMP Settings and Dedicated Port Settings See e Manual Network Settings for Using the Machine as a USB Device Press Settings Registration System Management Settings USB Device On Off On See e Manual Security Printer Driver Installation Install the printer driver from the CD ROM Connecting to a USB Interface When using the imageRUNNER 2202N 2002N you can connect the machine to a computer w...

Page 23: ...n utilities If you connect the machine to a computer with the USB cable set USB Device On Off System Management Settings to On See e Manual Security NOTE With a USB connection you cannot use the Remote UI The appropriate USB interface for Windows XP Vista 7 8 is USB 2 0 Hi Speed USB Full Speed USB 1 1 equivalent For Mac OS X 10 3 2 or earlier is USB Full Speed USB 1 1 equivalent and Mac OS X 10 3 ...

Page 24: ...environment devices on the network hubs routers etc must support the mixed environment For more information consult your local authorized Canon dealer After connecting the network cable perform the following operations For more information see the relevant descriptions Set the System Management Settings See e Manual Security Set the network settings See e Manual Network Install the printer driver ...

Page 25: ... XP Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Mac OS X 10 5 8 or later Hardware Computer Any computer that runs the above systems A computer connected to LAN or a computer that is a USB with an installed USB class driver IMPORTANT For the imageRUNNER 2202N 2002N If you want to use the machine as a remote scanner it must be connected to a computer over an IPv4 network NOTE Whe...

Page 26: ...t of the printer driver The Device Settings sheet is displayed by right clicking the icon of the printer you are using in the Printers Printers and Faxes or Devices and Printers folder and selecting Properties or Printer Properties and then the Device Settings tab See the help for details about the setup procedure For Macintosh Printer options are set from the Driver Option sheet in the Print Fax ...

Page 27: ...e You Start Using This Machine Printer Driver Installation Install the printer driver from the CD ROM See e Manual Before You Start Using This Machine Setting the Printer Options Specify the properties See e Manual Print Settings Completed Flow of Settings for Using Remote Scan Functions The following operations and settings are required to use the machine as a scanner Settings Flowchart Remote Sc...

Page 28: ...26 Flow of Settings for Using the Desired Functions ...

Page 29: ...ten Glass 30 Feeder DADF AM1 Optional imageRUNNER 2202N 2002N Only 31 Basic Copying 32 Basic Printing 33 Canceling a Job 34 Using the Stop Key 34 Using the Status Monitor Screen 34 Basic Remote Scanning 36 Operating the Machine from a Computer Remote UI For the imageRUNNER 2202N 2002N 37 ...

Page 30: ...ng II LT Technology which utilizes a newly invented printing algorithm to minimize file processing and achieve maximum performance Remote UI imageRUNNER 2202N 2002N Only Web Browser You can control functions such as confirming the status of the machine and job operations all from your computer s Web browser Remote Scanning Exporting data to a computer Scanning Image Data Original The Remote Scan f...

Page 31: ...eds You can access the menu by pressing Settings Registration ID Log In Out Key imageRUNNER 2202N 2002N Only You can protect the machine from unauthorized access by setting Department ID Management If Department ID Management is enabled only the users who enter the correct Department ID and password can gain access to the machine If Department ID Management is set press Log In Out to log in before...

Page 32: ...e platen glass by the arrow in the top left corner or with the back edge of the feeder Platen Glass Feeder imageRUNNER 2202N 2002N Only Platen Glass You should use the platen glass when copying bound originals such as books and magazines heavy or lightweight originals and transparencies When copying ID cards using the ID Card Copy function you must use the platen glass 01 Lift the feeder platen co...

Page 33: ...der when you want to copy several originals at a time With the feeder the machine automatically feeds the originals to the scanning area and scans them If you are copying in the 2 Sided mode two sided originals can also be automatically turned over and scanned as two sided documents 01 Adjust the slide guides to fit the size of your originals 02 Neatly place your originals with the side to be copi...

Page 34: ...required number of copies For the imageRUNNER 2202N 2002N Enter the copy quantity 1 to 99 using numeric keys For the imageRUNNER 2002 Press or to highlight Number of Copies and then press OK Press or to enter the required number of copies 1 to 99 Copy Press Start 100 A4 Density 0 Original Type Text 2 Sided Off 01 1 05 Press Start If the original is placed in the optional feeder Copying starts Proc...

Page 35: ... configurations and installing the printer driver see e Manual Before You Start Using This Machine 01 On the computer desktop open the document that you want to print from the application 02 Click the File menu select Print NOTE The procedure for displaying the Print dialog box may vary depending on the application used 03 On the Print dialog box select your printer from Name specify the print set...

Page 36: ...ars press or to highlight Yes press OK Cancel No Yes Details Using the Status Monitor Screen You can cancel a copy or print job from the Status Monitor screen during printing or while it is waiting to be processed 01 Press Status Monitor 02 Use or to highlight Copy Print Job press OK Status Monitor Device Status Copy Print Job Network Information 03 Use or to highlight Job Status press OK Copy Pri...

Page 37: ...b 06 Use to highlight Yes press OK Cancel No Yes If you do not want to cancel the job select No to return to the previous display Repeat steps 4 to 6 to cancel another job 07 Press Reset to return to the Standby display ...

Page 38: ...ble authentication information ID password PIN 02 Place your originals NOTE For help see e Manual Basic Operations 03 If you are scanning for the first time after the driver installation select the ScanGear MF as the scanner to be used 04 Open a TWAIN compliant application on your computer desktop 05 Select the command to start scanning operation such as Scan New or Acquire NOTE For help see the d...

Page 39: ...must specify the network connection settings in advance For instructions on specifying the network connection settings see e Manual Before You Start Using This Machine For information on necessary system environment and preparation to start the Remote UI see e Manual Remote UI 01 Start the Web browser on your computer 02 Enter http IP address or host name of the machine in Address 03 Enter the Sys...

Page 40: ...38 Operating the Machine from a Computer Remote UI For the imageRUNNER 2202N 2002N ...

Page 41: ...ize Drawer 1 42 Consumables 44 Recommended Paper 44 Purchase Information 44 Toner 44 Replacing the Toner 46 Locations of Paper Jams 49 When an Error Message Error Code Is Displayed 50 When an Error Message Is Displayed 50 When an Error Code Is Displayed 50 Service Call Message 51 Contacting Your Local Authorized Canon Dealer 51 ...

Page 42: ...transfer printer Do not print on the reverse side of this paper either Fan the stack of paper well before loading it and align the edges of the paper stack on a flat surface Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams 01 Grip the handle of the drawer and pull out the drawer until it stops 02 Push down the metal plate to...

Page 43: ...250 sheets of paper 80 g m2 If there are instructions on the package of paper about which side of the paper to load follow those instructions When the paper is loaded into the drawer the side facing up is the one printed on If problems occur such as poor print quality or paper jams try turning the paper stack over and reload it For more information on the print direction of preprinted paper paper ...

Page 44: ...ional Cassette Feeding Module AB1 see e Manual Maintenance 01 Pull out the drawer 1 and remove all the loaded paper Push down the metal plate to lock it 02 Slide the right guide while squeezing it on the top to align it with the mark for the desired paper size 03 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size IMPORTANT Slide the guides unti...

Page 45: ...oading it into the machine 05 Gently push the drawer 1 back into the machine until it clicks into place in the closed position CAUTION When returning the drawer to its original position be careful not to get your fingers caught as this may result in personal injury 06 Specify the size and type of paper you loaded See e Manual Basic Operations ...

Page 46: ...mation on registering deleting purchase information for consumables see e Manual Maintenance Toner Confirm that the code on the front cover of the machine and the one on the package of the genuine toner are the same If a message prompting you to replace the toner cartridge appears on the display replace the used toner cartridge with a new one Use only toner cartridges intended for use with this ma...

Page 47: ...re toner cartridges in an upright position Be careful of counterfeit toners Please be aware that there are counterfeit Canon toners in the marketplace Use of counterfeit toner may result in poor print quality or machine performance Canon is not responsible for any malfunction accident or damage caused by the use of counterfeit toner For more information see http www canon com counterfeit ...

Page 48: ...t equipped with safety measures to prevent dust explosions to clean up loose toner Doing so may cause damage to the vacuum cleaner or result in a dust explosion due to static discharge CAUTION Keep toner out of the reach of small children If toner is ingested consult a physician immediately If toner gets onto your hands or clothing wash it off immediately with cold water Washing it off with warm w...

Page 49: ...ING Do not burn or throw used toner cartridge into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire IMPORTANT If the toner is not distributed evenly inside the cartridge the outputs may be printed uneven 05 Make sure that the side of the cartridge with the label is facing up and push the new toner cartridge into the machine as far as it...

Page 50: ... downwards may break the seal If the seal breaks inside the toner cartridge and cannot be removed completely the toner cartridge cannot be used Throw away the seal after removing it from the toner cartridge 07 Turn the toner cartridge in the direction of the arrow counterclockwise IMPORTANT Turn the toner cartridge fully until it locks into place 08 Close the front cover WARNING When closing the f...

Page 51: ... can clear paper jams For details on these procedures see the e Manual Paper Jams e Manual Problem Solving Output Area Multi Purpose Tray Fixing Unit Cassette Feeding Unit AB1 An optional product for the imageRUNNER 2202N 2002N Feeder DADF AM1 An optional product for the imageRUNNER 2202N 2002N Drawer 1 Duplex Unit C1 An optional product for the imageRUNNER 2202N 2002N ...

Page 52: ...Settings Mismatch Drawer 1 Density 0 Original Type Text 2 Sided Off Example of an Error Message on the Display Example of an Error Message on the Web Browser imageRUNNER 2202N 2002N Only For information on error messages and instructions on resolving errors see e Manual Problem Solving When an Error Code Is Displayed If a job or operation does not complete successfully the error code is displayed ...

Page 53: ...n turning ON and OFF the main power of the machine see Main Power and Energy Saver Key on p 18 02 If the operation still cannot be performed correctly turn the main power switch OFF remove the power plug from the outlet and contact your local authorized Canon dealer WARNING Do not connect or disconnect the power cord with wet hands as this may result in electrical shock CAUTION Always grasp the po...

Page 54: ...ser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by the equipment s manual This product includes laser diode Maximum Output 6mW Wavelength 785 800nm Additional Information When servicing or adjusting the optical system of the product be careful not to place screwdrivers or other shiny objects in the p...

Page 55: ...ter language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Disclaimers The information in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WA...

Page 56: ...54 Legal Notices Motor Vehicle Licenses and Certificates of Title Copyrighted Works Works of Art without Permission of Copyright Owner ...

Page 57: ...onnect the power cord from the power outlet Then contact your local authorized Canon dealer Necklaces and other metal objects Cups vases flowerpots and other containers filled with water or liquids CAUTION Do not install the machine in unstable locations such as unsteady platforms or inclined floors or in locations subject to excessive vibrations as this may cause the machine to fall or tip over r...

Page 58: ...e it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Do not use this product for uses other than as a digital multitasking machine CAUTION Do not place heavy objects on the machine as they may tip over or fa...

Page 59: ...o use If flammable substances come into contact with a high voltage area inside the machine it may result in a fire or electrical shock There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burn...

Page 60: ...event the toner from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician Do not dismantle the toner cartridge as doing so may cause toner to fly out and enter your eyes or mouth If toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician...

Page 61: ... toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames Other Warnings WARNING For cardiac pacemaker users This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from the product and consult your doctor ...

Page 62: ...60 Important Safety Instructions ...

Page 63: ......

Page 64: ...Netherlands See http www canon europe com for details on your regional dealer CANON LATIN AMERICA INC One Canon Park Melville NY 11747 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapor...

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