Canon imageRUNNER 1750i, Facsimile Manual

Page: 273 / 308

Identifying and Isolating Problems 9-4
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Transmissions are slow.
Cause 1 Documents are sent at a high resolution.
Remedy It is recommended that you send text only documents at a low resolution. (See
“Specifying the Color Mode and Resolution,” on p. 3-2.)
Cause 2 The ECM setting is activated when fax documents are sent.
Remedy Set ECM TX to ‘Off’. (See “Sending with Error Correction Mode (ECM
Transmission),” on p. 7-22.)
Documents cannot be sent overseas (error code # 0018).
Cause 1 No pause is not inserted in the fax number.
Remedy Insert a pause after the international access code or after the recipient’s fax
number, and then dial the number again. (See “Dialing an Overseas Number,”
on p. 2-53.)
Cause 2 Long Distance on the Option screen is set to ‘Domestic’ when sending a fax
overseas.
Remedy Set Long Distance to ‘Long Distance (1)’, ‘Long Distance (2)’, or ‘Long Distance
(3)’, and then dial the number again. (See “Fax Numbers,” on p. 4-15, or
“Registering the One-Touch Buttons,” on p. 4-31.)
Receiving Problems
The machine does not receive documents.
Cause There is insufficient memory available.
Remedy Delete unwanted documents and documents with errors from memory to
increase the amount of available memory. (See “Checking/Changing the Status
of Documents Received in Memory,” on p. 6-14.)
The machine does not receive I-fax documents.
Cause The network settings are not specified.
Remedy If the network settings are not specified, documents cannot be received.
Confirm this with your system administrator.