Canon imagePROGRAF W2200, Service Manual

Page: 28 / 76

Part 2 : Troubleshooting
W2200
2-10
2.3 Troubleshooting by Phenomenon
Phenomenon
Phenomenon Phenomenon
Phenomenon Probable Cause / Check
Probable Cause / Check Probable Cause / Check
Probable Cause / Check Items
Items Items
Items Solution
Solution Solution
Solution
Power does not turn on. 1. Power supply unit Replace faulty parts.
2. Control board After powering ON, it
immediately turns off.
3. Panel board
Carriage does not
move.
1. Carriage unit Check any loose parts.
(loosen carriage ribbon
cable, etc.)
2. Carriage encoder dirtied Check for contamination.
Replace faulty parts.
Printing stops midway. 1. Carriage unit Replace faulty parts.
2. Control board
Abnormal noise 1. Foreign matter attached Remove foreign matter.
Paper is not fed. 1. Confirm the stack height of media. Adjust the stack height of
media.
2. Faulty PE sensor Replace faulty parts.
Paper is picked up on
the skew. 1. Confirmation of paper loading
method
2. Faulty pick-up roller Replace the pick-up roller.
Multiple sheets are fed
at a time.
1. Faulty separation sheet of the
cassette
Replace the cassette.
Ink is not ejected 1. Ink tank Replace the empty ink tank.
2. Purge unit Replace the purge unit.
3. Print head
4. Carriage unit
Perform cleaning./ Replace
the print head.
Confirmation of the
carriage ribbon cable.
A line which is not in
the print data appears.
1. Whether paper jammed in the
feeding system.
Check any loose parts.
2. Carriage unit Remove foreign matter.
3. Control board Replace faulty parts.
Paper is dirtied. 1. Pass through several sheets of
paper.
Remove the platen dirt.
Spur marks appear. 1. Spur unit Replace the spur unit.
Paper is not delivered. 1. Eject roller Replace the eject roller.
Vertical lines
misalignment occurs. 1. Carriage encoder Replace the carriage
encoder.
2. Print head Adjust the print position.