Canon imagePRESS Lite C170 Service Manual Download Page 94

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Canon

imagePRESS Lite C170 Series Service Guide

March 2022

Revision 11

Page 86

X. Product Technical Support Offerings

Note:

Please refer to the Technical Support Center on the

e-Support Center Website

for the most current policies and procedures.

A. Canon USA Technical Support Center

The Technical Support Center (TSC) is the single point of entry for all technical

support issues on BICG products. To ensure that every dealer receives the

highest level of support and help to resolve the end user’s problems quickly

and accurately, we recommend each service technician become familiar with

the Dealer Support requirements and Canon USA support offerings.
Refer to the Tech Support tab of the

e-Support Center Website

and review the

Technical Support Center Policies and Procedures as well as Contacts &

Tickets

B. Technical Support Escalation

The TSC may, at its discretion, escalate a case to the Regional Field Support

Staff or Engineering group after all reasonable troubleshooting options have

been exhausted. For hardware-related issues a Designated Escalation

Specialist for the imagePRESS is required for an escalation to Field Support

Staff. The DES must have worked on the problem directly before a TSC can

escalate to Field Support Staff. See the Canon USA Support Escalation Flow

Chart in

Figure 5 – Canon USA Support Escalation Flow Chart

Note:

For support escalation to the Field Support Staff, a Designated

Escalation Specialist

must contact the TSC and visit the site at least once.

77 The Designated Escalation Specialist is a service technician assigned by the dealership in the model category of the

imagePRESS Lite C165 via the Management Center of the e-Support Web site. The Designated Escalation Specialist must

complete the training program and pass the final assessment exam for the imagePRESS Lite C165. See the Technical Support

Center on the e-Support Center Web site for more details.

Summary of Contents for imagePRESS Lite C170

Page 1: ...Canon Service Guide ...

Page 2: ...site https www partners usa canon com Distributed in the United States by Canon U S A Inc IMPORTANT THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imagePRESS Lite C170 and imagePRESS Lite C165 SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER USE OF THIS SERVICE GUIDE SHOULD BE STRIC...

Page 3: ...atform V3 10 and its features 4 June 2020 All Add the Long Sheet Catch Tray XL A1 5 October 2020 All Introduce Unified Firmware Platform V3 11 and its features Long sheet tray name change 6 January 2021 All Add the imagePRESS Lite C170 Add the imagePRESS Server L30 V2 0 Add the imagePRESS Server M10 V2 0 Add the imagePRESS Security Kit D1 7 March 2021 I Introduce Unified Firmware Platform V3 12 an...

Page 4: ... and other U S laws and regulations controlling exports from the United States Canon U S A Inc from time to time updates this online Service Guide and may modify the information and or specifications contained in it at any time without notice Additionally all prices and availability dates listed herein are subject to change without notice The latest version is available online at the Canon Partner...

Page 5: ...er Attachment G1 15 L Copy Card Reader F1 15 M Booklet Finisher and Staple Finisher W1 PRO 15 N Booklet Finisher AC1 and Staple Finisher AC1 16 O 2 3 Hole Puncher Unit A1 16 P Puncher Unit BS1 16 Q Puncher Unit BT1 16 R Document Insertion Folding Unit K1 16 S Document Insertion Unit N1 17 T Paper Folding Unit J1 17 U Booklet Trimmer F1 17 V Multi Function Professional Puncher B1 17 III System Feat...

Page 6: ...e LiveCycle Rights Management ES Server Integration 32 2 PDF XPS Visible Digital Signature 32 3 Encrypted Secure Print Software D1 32 4 imagePRESS Security Kit D1 for IEEE 2600 Common Criteria Certification 33 D Network Security 34 1 IPSec 34 2 Filtering by Port Number 34 3 IPv6 34 4 Wired Wireless Security and Authentication 34 E Device Security 35 1 Security Policy Settings 35 2 Restrict Service...

Page 7: ...press 44 F Data Backup Service Training Course 45 G Multi Function Professional Puncher A1 B1 Training 45 1 Learning Path for Technicians certified on the Professional Puncher B1 45 2 Learning Path for New Technicians 45 H Training Facilities 46 1 Online Courses 46 2 Classroom Training Facilities 46 I Course Equipment 46 J Service Materials 46 VIII Servicing Notes 47 A Power and Plug Requirements ...

Page 8: ...tle Counter 83 IX Limited Warranty Support 84 A imagePRESS Lite C170 C165 Limited Warranty Conditions 84 B D07 Drum Unit Limited Warranty 84 C Warranty Programs 84 D Service Parts Availability 85 X Product Technical Support Offerings 86 A Canon USA Technical Support Center 86 B Technical Support Escalation 86 C Internet Support 88 1 Canon USA s e Support Center Website 88 2 Canon USA s Partner Por...

Page 9: ...te C165 is a Segment 4 device that prints and copies Letter sized sheets at speeds of up to 65 ppm Color and up to 70 ppm B W Standard Single Pass Duplexing Automatic Document Feeder ADF and Color Image Reader with a scanning speed of Up to 120 ipm Color at 300 dpi and a capacity of up to 300 sheets 20 lb bond 80 g m2 A 250 GB hard disk drive HDD expandable to a 1 TB HDD and 4 GB of RAM Random Acc...

Page 10: ...s can be added as Quick Buttons for each user Standard wireless LAN Support for IEEE 802 11 b g n Standard security features available with the imagePRESS Lite C170 Series includes SIEM Integration Verify System at Startup McAfee Embedded Control HDD Data Encryption HDD Data Erase HDD Initialize Forced Hold Printing Encrypted Secure Print Encrypted PDF Digital Signature PDF Device and User Signatu...

Page 11: ...pdates are released as needed The UFP offers the following features and benefits across all supported devices in your fleet Consistent firmware updates Updates are released on a regular basis New features with new specifications Error fixes Critical bug fix firmware updates are released as needed The imagePRESS Lite C165 comes standard equipped with UFP V3 10 The imagePRESS Lite C170 comes standar...

Page 12: ...Unit Tab Feeding Attachment Kit Envelope Feeder Attachment F1 UFRII PCL Adobe PostScript 3 Printing Direct PDF XPS Printing Color Universal Send with PDF High Compression Encrypted PDF Digital Signature PDF Searchable PDF XPS OOXML Scan to PPT and Word Universal Send Digital User Signature Universal Send Trace Smooth PDF Universal Login Manager Requires Download uniFLOW Online Express Access Manag...

Page 13: ...af 3 Hole Punch round LTR B1 11 12 0259C017AA High Durability Plastic Comb 19 Hole Punch rectangle LTR B1 11 12 0259C018AA 2 Item Numbers eLAN Item Numbers and Part Numbers are subject to change without notice 5 The Staple Finisher W1 PRO Booklet Finisher W1 PRO Staple Finisher AC1 Booklet Finisher AC1 and Copy Tray R2 cannot be installed at the same time 6 Staple Finisher W1 PRO includes 1 staple...

Page 14: ...ime 13 Document Insertion Unit N1 Paper Folding Unit J1 Multi Function Professional Puncher B1 and Booklet Trimmer F1 cannot be attached 14 Staple Finisher AC1 includes 1 staple cartridge 5 000 staples within the Finisher An additional Staple Cartridge X1 box 3 cartridges per box 5 000 staples per cartridge is also included 15 Booklet Finisher AC1 includes 1 staple cartridge for stapling 5 000 sta...

Page 15: ...Keyboard Stand A1 2212V477 Card Reader Assembly for Universal Keyboard Stand 2212V478 2 Item Numbers eLAN Item Numbers and Part Numbers are subject to change without notice 5 The Staple Finisher W1 PRO Booklet Finisher W1 PRO Staple Finisher AC1 Booklet Finisher AC1 and Copy Tray R2 cannot be installed at the same time 18 Stack Bypass Alignment Tray D1 must be ordered 19 Includes a long sheet high...

Page 16: ...he CNA Web Site 30 Requires the Super G3 FAX Board AS2 31 Cannot be installed with Super G3 FAX Board AS2 32 HDD Mirroring feature requires two hard drives either one additional 2 5inch 250GB HDD N1 with standard 250GB HDD or two 2 5 inch 1TB HDD P1 replacing standard 250GB HDD 33 250 GB HDD for mirroring functionality only cannot be used to increase storage 34 Cannot be used with imagePRESS L30 v...

Page 17: ...B131AA Integrated Interface and Stand NX One 46 3725V626 FIERY JOB MASTER 40 43 3077B138AA FIERY JOB MASTER ANNUAL MAINTENANCE 47 3077B115AA FIERY JOB MASTER AND IMPOSE 40 43 3077B139AA FIERY JOB MASTER AND IMPOSE ANNUAL MAINTENANCE 47 3077B116AA Adobe Acrobat and Enfocus PitStop Edit 48 3077B140AA NFR CPS V4 X SOFTWARE ONLY w SMSA 3077B133AA 2 Item Numbers eLAN Item Numbers and Part Numbers are s...

Page 18: ...C027AA 2 Item Numbers eLAN Item Numbers and Part Numbers are subject to change without notice 29 The eLAN Electronic License Access Number is delivered via the CNA Website Table 8 Supplies and Consumables Item Item Number2 Staple Cartridge X1 for Staple Finisher AC1 Booklet Finisher AC1 0146C001AA Staple Cartridge Y1 for Booklet Finisher AC1 51 0148C001AA Staple N1 for Staple Finisher W1 PRO Bookl...

Page 19: ...es are for reference purposes only and are based on the use of LTR size paper Table 10 Estimated Performance Standard Item Estimated Performance Standard imagePRESS Lite C170 imagePRESS Lite C165 Main Engine Up to 6 000 000 pages LTR or five 5 years whichever is earlier including when the machine is powered ON for a whole day Reader Assembly Up to 400 000 scans LTR fixed reading Up to 2 000 000 sh...

Page 20: ...Volume The maximum monthly copy print volume is the maximum number of pages the machine can produce within a one month period based on letter size paper However the device should not be used to produce the maximum number of pages or a greater volume on a consistent monthly basis Sustained use of the machine at this level will significantly impact the long term performance and durability of the mac...

Page 21: ...l to enables the user to operate more efficiently C Stack Bypass Alignment Tray D1 Up to 250 sheets capacity 20 lb bond 80 g m2 Supports paper sizes up to 13 x 19 2 Supports paper weights up to 130 lb cover 350 g m2 The Stack Bypass Alignment Tray D1 helps keep larger sized paper aligned when feeding through the bypass tray Note The print speed from the Stack Bypass is different from the Paper Dec...

Page 22: ...W1 PRO Manual handling is not required to retrieve printed sheets from the Finisher Supports paper weights up to 130 lb cover 350 g m2 Supports approximately 50 sheets with a length between 30 up to 51 2 Supports approximately 300 sheets with a length between 19 2 up to 30 G Long Sheet Feeding and Catch Tray B1 Formerly named the Long Sheet Tray B1 Includes 2 sets of long sheet extension wires for...

Page 23: ...uthenticate themselves using a control card before starting an operation Requires the optional Copy Card Reader Attachment A4 M Booklet Finisher and Staple Finisher W1 PRO Finisher provides stacking for up to 5 000 sheets of LTR paper 20 lb bond 80 g m2 Supports corner or double staple for up to 100 sheets of LTR paper 20 lb bond 80 g m2 Supports paper weights up to 130 lb cover 350 g m2 Saddle St...

Page 24: ...GL LTR LTRR and 11 x 17 paper Supports 3 hole punch for 11 x 17 LTR and EXEC paper Supports paper weights up to 130 lb cover 350 g m2 P Puncher Unit BS1 Inner puncher provides 2 hole and 3 hole punch capabilities for either the Staple Finisher W1 PRO or Booklet Finisher W1 PRO Supports 2 hole punch for LGL LTR LTRR 11 x 17 and EXEC paper Supports 3 hole punch for 11 x 17 LTR and EXEC paper Support...

Page 25: ... Professional Puncher B1 Provides a variety of punch patterns which are available as die sets replaced by the end user Provides the end user the ability to create off line plastic spiral bound books Supports paper sizes up to 13 x 19 Supports paper weights up to 130 lb Cover 350 g m2 Requires the Staple Finisher W1 PRO or Booklet Finisher W1 PRO Supports Double Punch on LTRR and 11 x 17 paper size...

Page 26: ...Canon imagePRESS Lite C170 Series Service Guide imagePRESS Lite C170 Series Service Guide March 2022 Revision 11 Page 18 Figure 1 imagePRESS Lite C170 C165 Hardware Configuration Chart ...

Page 27: ...arcode Printing Kit D1 is available Requires activation to use 2 imagePRESS Server L30 V2 0 An optional external print controller using the Windows 10 IoT Enterprise 2019 LTSB operating system FS400Pro System Supports Adobe Genuine PostScript 3 Adobe PDF Print Engine and Fiery JDF Suited for graphic intensive environments that requires production business Print MIS workflow integration via JDF and...

Page 28: ...by the imagePRESS Lite C170 The imagePRESS Lite C170 requires imagePRESS Server L30 V2 0 An external print controller using the Windows 10 IoT Enterprise 2016 LTSB operating system Supports Adobe Genuine PostScript 3 Adobe PDF Print Engine and Fiery JDF Suited for graphic intensive environments that requires production business Print MIS workflow integration via JDF and variable data jobs Standard...

Page 29: ... Install the Media Librarian application on a PC that an end user access through the imagePRESS Server L30 or imagePRESS Server M10 The Media Librarian is available at no charge from the e Support Center Website B Universal Send The Universal Send features are available as a standard with the main engine 1 Universal Send Trace Smooth PDF Enables the user to make Trace Smooth PDF and Adobe Reader E...

Page 30: ...ilize the Super G3 Fax board installed in another supported device the fax server to send and receive fax documents via the server The client device and the fax server device must be on the same network The Remote Fax Kit A1 requires license activation via the LMS The Remote Fax Kit and the Super G3 FAX Board cannot be installed together D Accessibility Options 1 Voice Guidance Kit G1 The Voice Gu...

Page 31: ...with this machine or data sent from a personal computer via the printer driver The stored files can be printed or reprinted anytime using the desired user settings When combined with the Send Function the file format of the scanned documents can be converted into another file format PDF JPEG and TIFF and sent via e mail or fax or sent to a file server or another mailbox Up to 100 files in the mail...

Page 32: ...USB memory media support is standard Users can attach a USB memory stick to the USB port to scan and store documents in the PDF JPEG TIFF XPS or OOXML file format Users can also print files stored in the memory media at any time with the desired print settings System Administrators can restrict scanning to and printing from memory media independently to safeguard sensitive and confidential informa...

Page 33: ...ned with this machine stored in the PDF JPEG TIFF B W XPS and OOXML docx pptx file format and can also be printed on this machine at any time with the desired print settings The Advanced Box can be opened to the public as an SMB Server Message Block server or WebDAV Distributed Authoring and Versioning server This enables the end user to access the Advanced Box from a computer and store and share ...

Page 34: ... workflow capabilities along with a fully automated statistics and reporting suite Notes ULM is available as a download from the e Support Center Website or via the NT Ware Website To activate the ULM the PC Workstation used for activation must have access to the Internet The imagePRESS Lite C170 C165 supports ULM V4 10 0 or later 2 Department ID Management Register a Department ID and password fo...

Page 35: ... them to keep control of the full printing and scanning process uniFLOW Online contains these features Flexible authentication for example PIN Code or Card Secure Printing Send Print Jobs from Anywhere mobile printing Simple document scanning for example Scan to My E Mail Google Drive OCR PDF and image enhancement Track print copy scan and fax costs Cloud based infrastructure A uniFLOW trial is av...

Page 36: ...e authentication for example PIN Code or Card Simple document scanning for example Scan to My E Mail and Google Drive Track print copy scan and fax costs Cloud based infrastructure IMPORTANT uniFLOW Online Express only supports TLS V1 2 and earlier Note To install uniFLOW Online Express training is not required However uniFLOW Online Express training is required to receive uniFLOW Online Express s...

Page 37: ...Security Kits HDD Data Erase Kit and Mirroring Kit CAUTION Canon U S A Inc is not liable for any damages resulting from the loss or corruption of data See the DISCLAIMER on page ii for further details 1 Initialize All Data Settings Function The Initialize All Data Settings function is a standard function on all Canon devices This setting is available in the Management Mode to which the system admi...

Page 38: ...f Canon s service representative replaces the TPM chip and restores the original TPM key to the new chip Immediately back up the TPM key on a USB memory stick after the TPM setting is activated Only the Administrator of the machine can back up the TPM key For security reasons the TPM key can only be backed up once Store the USB memory with the backup data in a safe place For the backup of the TPM ...

Page 39: ...eive a printed confirmation report upon execution of scheduled or on demand overwriting 5 HDD Data Encryption Kit The HDD Data Encryption Kit is a standard feature designed to protect all temporary data and stored documents on the internal disk drive through industry standard encryption algorithms The HDD Data Encryption Kit encrypts all image data and device settings before storing them on the ha...

Page 40: ...erver the Adobe LiveCycle Rights Management ES Server must be licensed pre configured by a System Administrator and the machine must be connected to the Intranet or Internet Encrypted PDF and PDF A 1b documents are not compatible with Adobe LiveCycle Rights Management ES Server 2 PDF XPS Visible Digital Signature The PDF XPS Visible Signatures mode enables the user to view the device signature and...

Page 41: ...00 1 certification when installed to the imagePRESS Lite C170 C165 machines Once the imagePRESS Security Kit D1 for IEEE 2600 Common Criteria Certification is installed imagePRESS Lite C170 C165 machines can only be upgraded with firmware versions certified for the IEEE standard 2600 Upgrading to non certified firmware invalidates the IEEE standard 2600 certification although the machine will cont...

Page 42: ...or specific groups or users via Port numbers MAC Addresses Port Number filtering permits or rejects incoming packets from IP addresses or ranges of IP addresses In addition IP address filters to outbound connections can be applied For example if functions such as Remote Copy and Universal Send are used system administrators can block or restrict users from sending files to specific IP addresses Th...

Page 43: ...ty policy can be exported or imported by using the Device Configuration Management function or the imageWARE Enterprise Management Console Device Configuration Management Plug In and can be copied to multiple devices Refer to the imagePRESS Lite C170 C165 Service Manual for more details 2 Restrict Service Representation Access Function The Restrict Service Representation Access Function is availab...

Page 44: ...S firmware and applications Verify System at Startup stops the unverified processes and produces an error code for system servicing Note Verify System at Startup is disabled by default and when activated may increase device warm up time by 20 to 40 seconds depending on the model 4 SIEM Security Information and Event Management Integration Enables the device to automatically send audit logs to SIEM...

Page 45: ...ibility and Section 508 compliance B Scan Management Software 1 Authorized Send Authorized Send is a MEAP application which enables walk up users to distribute documents quickly and securely Authorized Send is an adaptable solution that integrates and authenticates with a wide variety of authentication servers and enterprise systems using common protocols Authorized Send permits only authorized us...

Page 46: ...nvest in a print server infrastructure and enables them to keep control of the full printing and scanning process Refer to the Authentication and Usage Management Section page 26 for details 5 uniFLOW Online Express uniFLOW Online Express is a cloud based authentication and cost tracking solution It is used to help businesses manage their print environment without having to invest in a print serve...

Page 47: ...hments and images as well as load scanned data from the supported device to their mobile device 2 uniFLOW uniFLOW is a print output management solution that can be customized to meet the needs of an organization uniFLOW offers an organization of any size a way to track printing and copying costs secure sensitive documents and enable users to print from any available printer on the network 3 uniFLO...

Page 48: ...ntMe EFI PrintMe is a cloud based mobile print solution that enables end users to print electronic files from their mobile devices such as smartphones tablets and laptops to a supported device through the EFI PrintMe Cloud Service Files uploaded to the EFI PrintMe Cloud Server are secured with 128 bit encryption Walk up end users can print documents from the EFI PrintMe Cloud Service to a register...

Page 49: ...bs at the device The device then pulls the print job from the end user s client PC uniFLOW Serverless Secure Print is scalable and upgradeable to the full version of uniFLOW 3 uniFLOW Online uniFLOW Online is a cloud based secure printing and cost tracking solution It is used to help businesses manage their print environment without having to invest in a print server infrastructure and enables the...

Page 50: ...System Administrators to continuously track and archive network activities 7 MEAP Web Connection Kit MEAP Web enables development partners to create customized applications which connect devices to business applications and business process workflows by communicating through standard Web services and HTML protocols 8 MDS Cloud The Canon MDS Managed Document Services Cloud is a PAAS Platform as a S...

Page 51: ...tup and service the imagePRESS Lite C170 C165 devices Table 12 Training for Technicians with imageRUNNER ADVANCE C7500 III Certification Course Name 57 Course Code 57 Required imagePRESS Lite C165 Update for imageRUNNER ADVANCE C7500 19IPC165LC7500O Yes 57 Course Names and Course Codes are subject to change without notice B Learning Path for Technicians with imagePRESS C910 Series Training This tr...

Page 52: ...Website for entitlement details E uniFLOW Online and uniFLOW Online Express Training Courses Note Service technicians who complete the uniFLOW Online or uniFLOW Online Express Training are entitled to live phone based support through the Canon USA TSC 1 uniFLOW Online The uniFLOW Online eLearning course will prepare technicians with the knowledge required to set up and configure uniFLOW Online in ...

Page 53: ...thout notice G Multi Function Professional Puncher A1 B1 Training To service the Multi Function Professional Puncher A1 B1 service technicians must complete the following 1 Learning Path for Technicians certified on the Professional Puncher B1 Table 16 Multi Function Professional Puncher Training for Technicians Certified on the Professional Puncher B1 Course Name 57 Course Code 57 Multi Function ...

Page 54: ...ilities Classroom training is available in each of the five Canon Regional Training Centers Jamesburg New Jersey Norcross Georgia Irving Texas Itasca Illinois Irvine California I Course Equipment Windows workstation Windows 7 or higher Microsoft Internet Explorer v11 0 or higher Applicable accessories hardware and software J Service Materials The materials required for the imagePRESS Lite C170 C16...

Page 55: ... outlets be provided The imagePRESS Lite C170 Main Unit requires a dedicated single phase 208V 15A NEMA 6 15R receptacle for proper operation The imagePRESS Lite C165 Main Unit requires a dedicated single phase 120V 20A NEMA 5 20R receptacle for proper operation Table 19 Power Receptacle imagePRESS Lite C170 Main Unit imagePRESS Lite C165 Main Unit NEMA 6 15 Receptacle NEMA 5 20 Receptacle Accesso...

Page 56: ...rves to provide the internal electronics with a reference voltage Faulty or poor ground sources will cause this reference voltage to fall into a range that no longer serves as a reliable reference voltage The internal logic and programming of the imagePRESS machines will not perform reliably if there is an insufficient difference between the internal operating signal voltages and the poor ground r...

Page 57: ...z 2 2 A NEMA 5 15 Paper Deck Unit E1 From the main unit Staple Finisher W1 PRO 120 240 V AC 50 60 Hz 8 A NEMA 5 15 Booklet Finisher W1 PRO 120 240 V AC 50 60 Hz 8 A NEMA 5 15 Document Insertion Unit N1 100 240 V AC 50 60 Hz 1 0 A NEMA 5 15 Paper Folding Unit J1 From the finisher Booklet Trimmer F1 From the finisher Puncher Unit BS1 From the finisher Puncher Unit BT1 From the finisher Multi Functio...

Page 58: ...N1 29 3 8 746 mm 31 1 4 793 mm 55 3 8 1 407 mm Paper Folding Unit J1 13 1 4 336 mm 31 1 4 793 mm 46 7 8 1 190 mm Booklet Trimmer F1 60 82 1 2 2 095 mm 31 1 8 790 mm 41 1 040 mm Multi Function Professional Puncher B1 17 1 2 445 mm 31 3 8 795 mm 41 1 040 mm Puncher Unit BS1 Puncher Unit BT1 Inside the Staple Finisher W1 PRO Booklet Finisher W1 PRO Staple Finisher AC1 61 62 47 1 8 1 195 mm 25 7 8 656...

Page 59: ...nisher W1 PRO 286 6 lb 130 kg Booklet Finisher W1 PRO 396 8 lb 180 kg Document Insertion Unit N1 134 5 lb 67 kg Paper Folding Unit J1 156 5 lb 71 kg Booklet Trimmer F1 392 4 lb 178 kg Multi Function Professional Puncher B1 224 9 lb 102 kg Puncher Unit BS1 Puncher Unit BT1 6 6 lb 3 kg Staple Finisher AC1 79 4 lb 36 kg Booklet Finisher AC1 132 3 lb 60 kg Document Insertion Folding Unit K1 167 6 lb 7...

Page 60: ...sher W1 PRO Staple Finisher AC1 Booklet Finisher AC1 Notes When the imagePRESS Lite C170 C165 configuration includes the Stack Bypass Alignment Tray D1 and Long Sheet Feeding and Catch Tray B1 keep the back of the configuration at least 8 200 mm away from a wall To service the imagePRESS Lite C170 C165 configured with a finisher an additional 15 minutes is required for service to accommodate separ...

Page 61: ...sed on the floor through the adjuster and wheels We recommend the use of a floor plate to distribute the weight We also recommend the use of a floor plate when installing the machine on carpet or wood flooring For information about floor plates contact your dealer Do not install the machine on an unstable floor or platform Additional Space Requirements Minimum corridor width to navigate turns for ...

Page 62: ... Configuration Main unit with Booklet Trimmer F1 Booklet Finisher W1 PRO Paper Folding Unit J1 Multi Function Professional Puncher B1 Document Insertion Unit N1 Buffer Path Unit and POD Deck Lite C1 Table 25 Maximum Configuration Installation Space Finisher AC1 Configuration Main unit with Booklet Finisher AC1 Document Insertion and Folding Unit K1 Buffer Path Unit and POD Deck Lite C1 ...

Page 63: ...t and time consuming With the above mentioned obstacles considered an installation of imagePRESS Lite C170 C165 Main Unit can take longer than the estimated total times below Table 26 Estimated Installation Times Description Estimated Total Time imagePRESS Lite C170 C165 Main Unit 63 42 minutes Stamp Ink Cartridge C1 1 minutes Stamp Unit B1 3 minutes Printer Cover H1 27 minutes NFC Kit A1 for Upri...

Page 64: ...utes Buffer Pass Unit Q1 14 minutes Finisher Jogger Kit A1 9 minutes Accessory Interface Kit A1 10 minutes Utility Tray B1 5 minutes Super G3 FAX Board AS2 6 minutes Handset G2 5 minutes Removable HDD Kit B6 9 minutes Voice Guidance Kit G1 21 minutes Serial Interface Kit K3 7 minutes Copy Control Interface Kit A1 6 minutes 2 5inch 250GB HDD N1 10 minutes 2 5inch 1TB HDD P1 10 minutes HDD Mirroring...

Page 65: ...nux 3 Protocols Services TCP IP SMTP SMB FTP SNMP TLS IPSEC Active Directory 4 Printing Print Driver PCL PS UFR Print processor Print spooler Print queue 5 Scanning It is also important that the SE have computer skills and working knowledge in Remote Support Tools WebEx TeamViewer Windows RDC The Education Training of a successful Canon dealership s SE include 1 CompTIA A Network Security 2 Micros...

Page 66: ...rt data provides the ability to resolve simple issues over the phone which may reduce the need for an on site service visit For more information about Canon Remote Services refer to the Remote Services page on the e Support Center Website 1 imageWARE Remote imageWARE Remote is a service that facilitates the automatic collection of page counter service parts counter alarm jam and error code data Th...

Page 67: ...ans can use this tool to check device status prior to a service call For more information refer to the Remote Services page on the e Support Center Website 4 Device Management Tool The Device Management Tool is a Web application that can be used to register manage and unregister individual or multiple devices in the UGW The Device Management Tool can create customer profiles contract information a...

Page 68: ...pports TLS V1 2 and earlier There are three methods to deliver firmware updates Table 27 CDS Firmware Delivery Methods Method Download Firmware Install Firmware Frequency Cost Savings Scheduled Update at device Automatic Automatic Recurring periodically Fully unattended updates after initial one time setup less than 5 minutes Update remotely through UGW CDS 13 hours to 7 days in advance Automatic ...

Page 69: ...n also has the option to schedule the installation at a later time Although a site visit is required for each firmware update the service technician does not need to bring the firmware to the site 7 Remote Operator s Software Kit The Remote Operator s Software Kit provides alternative access for end users with mobility or dexterity impairments This software emulates the device s control panel and ...

Page 70: ... Available at no charge from the e Support Center Website Download Center Available for the imagePRESS Lite C170 C165 with the imagePRESS Server attached This process is not to be confused with the process to back up or restore RAM Data H Data Backup Service The Data Backup Service provides automatic data backup periodically to a cloud based server hosted at Canon Business Imaging Online CBIO The ...

Page 71: ...anguage Files Additionally the SST can format a HDD and load software The SST Download Progress Monitor67 is available via the e Support Center Website The tool will enable the service technician to monitor the download progress of firmware to device b Backup Restore RAM Data If replacing any PCBs with FDIMMs attached or initializing RAM the SST can be used to create a backup of the FDIMM RAM data...

Page 72: ...o the LMS server to generate a license key The URL to access the LMS server is http www canon com lms ir Figure 4 License Management System If there are activation or installation issues contact the Technical Support Center Be prepared to provide the product s serial number license access number and license key IMPORTANT The License Management System only supports TLS V1 2 and earlier Notes The li...

Page 73: ...ed of the possibility of such damages Therefore it is recommended to not permanently store data on the HDD without having secured copies or printouts of such data Review the terms of the product s Limited Warranty for more details IMPORTANT If a HDD must be replaced due to a fault all MEAP application files stored on it will be lost requiring all applications and their license files to be reinstal...

Page 74: ...ent remains However this can be disabled in Service Mode thereby allowing replacement of a bottle at any time by the end user customer Please see the Service Manual for details Table 28 T07 Toner Description Part Number 2 Quantity Estimated Life 68 69 Remarks T07 Black Toner 3641C001AA 1 54 50070 images Based on Toner Coverage 8 5 Color Ratio 100 Large Ratio 0 T07 Cyan Toner 3642C001AA 1 37 50070 ...

Page 75: ...mated Life 68 Remarks D07 Black Drum Unit 3645C001AA 1 890 000 pages The Estimated Drum Life is based on imagePRESS Lite C170 Average Monthly Print Volume 25 000 pages Color Ratio 60 Job Length 35 imagePRESS Lite C165 Average Monthly Print Volume 20 000 pages Color Ratio 60 Job Length 30 D07 Color Drum Unit 3646C001AA 3 330 000 pages 2 Part numbers are subject to change without notice ...

Page 76: ...veloping Assembly C FM1 P091 000 1 900 000 pages71 Drum Cleaning Blade Bk FC8 2281 000 1 750 000 pages Specified by the Running Distance in Charged State Drum Cleaning Scoop up Sheet Bk FL2 8652 000 1 750 000 pages Front Edge Scraper Bk FL2 8653 000 1 750 000 pages Rear Edge Scraper Bk FL2 8654 000 1 750 000 pages ITB FM1 W109 000 1 740 000 pages71 Specified by the number of sheets on a A4 size ba...

Page 77: ...ts Feed Roller ADF FL2 9608 000 1 80 000 sheets Separation Roller ADF FB2 7777 000 1 80 000 sheets Dust Collecting Sheet ADF FC8 5633 000 1 80 000 sheets Dust Collecting Sheet ADF FC8 5727 000 1 80 000 sheets Stamp ADF FC7 5465 000 1 7 000 sheets 2 Part numbers are subject to change without notice 68 Value is based on LTR sized paper Estimated average values in the field based on data from supplie...

Page 78: ...lignment Roller FC8 7495 000 4 5 000 000 pages Booklet Finisher Upper Lower Neat Paddle FL3 7459 000 4 3 000 000 pages Saddle Estrangement Roller FL3 2010 000 2 1 000 000 pages Booklet Finisher Puncher Unit FE3 1671 000 1 1 000 000 times Puncher Unit BS1 Puncher Unit FE3 1672 000 1 1 000 000 times Puncher Unit BT1 Delivery Static Eliminator FC9 3038 000 1 3 000 000 pages Stack Delivery Roller Stat...

Page 79: ...1 000 000 sheets Puncher Unit F28 1062 000 1 000 000 times 2 3 Hole Puncher A1 Stacking Tray Delivery Assembly Static Eliminator FL1 6231 000 1 1 000 000 sheets Saddle Delivery Assembly Static Eliminator FL0 2207 000 2 1 000 000 sheets Upper Escape Delivery Assembly Static Eliminator FL0 5056 000 1 1 000 000 sheets Lower Escape Delivery Assembly Static Eliminator FL0 5056 000 1 1 000 000 sheets St...

Page 80: ...00 000 sheets Through pass outlet antistatic needle FL3 3418 000 2 6 000 000 sheets 2 Part numbers are subject to change without notice 68 Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of...

Page 81: ...0 000 sheets 2 Part numbers are subject to change without notice 68 Value is based on LTR sized paper Estimated average values in the field based on data from supplier Data is subject to change depending upon many factors including without limitation monthly copy volume environment type of image printed and customer handling of the equipment Table 38 Multi Function Professional Puncher B1 Consumab...

Page 82: ...ngle units The Fixing Unit consist of consumable and periodically replaced parts These assemblies are designed to be replaced by the service technician only in extreme circumstances where replacing consumable and periodically replaced parts of the Fixing Unit does not correct print quality issues Table 39 Fixing Unit Item Part Number 2 Quantity Remarks Fixing Unit FM1 N743 000 1 2 Part numbers are...

Page 83: ...ter FL1 5570 1 600 000 pages Estimated life based on letter size paper Ozone Filter FL0 7930 1 600 000 pages Primary Charging Dustproof Filter FL2 0439 1 600 000 pages Primary Charging Assembly FM1 L382 1 1 400 000 pages Pre transfer Charging Assembly FM0 1464 1 1 400 000 pages Primary Charging Wire Unit FL2 8915 1 400 000 pages Specified by the running distance in charged state Primary Charging W...

Page 84: ...or When Secondary Transfer Outer Roller is replaced Clean Paper Width Sensor When Secondary Transfer Outer Roller is replaced Clean ITB Drive Roller When ITB Secondary Transfer Inner Roller is replaced Clean ITB Steering Roller When ITB Secondary Transfer Inner Roller is replaced Clean Post Upper Duct When Pre transfer Charging Wire is replaced Clean Shield Plate Primary Charging Assembly When the...

Page 85: ...s fed Post separation Sensor 2 Clean Post separation Sensor 3 Clean Lead Sensor Clean Registration Sensor Clean Delivery Sensor Clean Double Feed Detection Sensor Transmission side Clean Double Feed Detection Sensor Reception side Clean Registration Roller 80 000 sheets or 6 months Clean Lead Roller 1 Clean Lead Roller 2 Clean Lead Roller 3 Clean Pullout Roller Clean Feed Roller Clean Delivery Rol...

Page 86: ... times Inspect Paper path sensors 500 000 sheets Clean Air blow Idler panel closing magnet latches 1 000 000 sheets Inspect Acceleration panel latch 1 000 000 sheets Inspect Paper path drive timing belts 1 000 000 sheets Inspect Diverter solenoid assembly 1 000 000 sheets Inspect Die set recognition board clips 1 000 000 sheets Clean Standard Punch Die Pin 250 000 times Inspect Lubricate Maintenan...

Page 87: ...ped to different Total Counter via Service Mode setting so that the counter will increment twice when large paper is used 2 108 Total Black 1 On May be Changed via Service Mode setting to any available counter 3 229 Copy Full Color Single Color Large On 4 230 Copy Full Color Single Color Small On 5 321 Print Full Color Single Color Large On 6 322 Print Full Color Single Color Small On 7 Not Displa...

Page 88: ...ets 108 Total Black and White 1 1 count for All B W Sheets 109 Total Black and White 2 1 count for B W LTR Sheets 2 counts for B W Large Long Sheets 124 Total Full Color Mono Color 2 1 count for Full Color Mono Color LTR Sheets 2 counts for Full Color Mono Color Large Long Sheets 125 Total Full Color Mono Color 1 1 count for All Full Color Mono Color Sheets 403 Copy Print Black and White Large 1 c...

Page 89: ...Long Sheet 5 1 count for Sheets Greater than 51 0 up to 51 2 471 Total Long Sheet 1 count for All Sheets Greater than 19 2 472 Total Full Color Long Sheet 1 count for All Color Sheets Greater than 19 2 473 Total Black White Long Sheet 1 count for All B W Sheets Greater than 19 2 474 Total Single Color Long Sheet 1 count for All Single Color Sheets Greater than 19 2 475 Total Full Color Mono Color ...

Page 90: ...the MEAP device Press the Counter Check button on the device s control panel and then press the MEAP Counter key on the touch panel display There are three types of MEAP applications Applet Contains a user interface on the touch panel display of the device Up to nine applet tabs can be displayed on the touch panel display of the device Servlet Contains a remote programmable user interface for the ...

Page 91: ...cription Counts how many toner bottles are consumed for each color throughout the life of the machine Counts how many toner bottles are removed prematurely for each color throughout the life of the machine Counts how many unidentified toner bottles74 are consumed for each color Service Mode COPIER OPTION USER TNRBEXGR COPIER OPTION USER TNRBRMVR Display on the Counter Check Screen 0 Not displayed ...

Page 92: ...ginal purchaser whichever comes first Prorated Credit Black Drum Unit 710 000 prints or copies or a combination of both or 120 days after delivery to the original purchaser whichever comes first Color Drum Unit 260 000 prints or copies or a combination of both or 120 days after delivery to the original purchaser whichever comes first C Warranty Programs Reference the Warranty Programs section on t...

Page 93: ...mer Various shipment options75 currently offered include Next Flight Out NFO UPS Ground Next Day Early AM Pickup Rush Spot Table 49 Parts Order Center Days and Hours of Operation Days of Operation Hours of Operation Parts Order Center Telephone Number Monday Friday 9 00 AM 7 00 PM Eastern Standard Time Canon Parts Order Center 866 481 2569 Monday Friday76 7 00 PM 9 00 AM Eastern Standard Time 24 7...

Page 94: ...calation The TSC may at its discretion escalate a case to the Regional Field Support Staff or Engineering group after all reasonable troubleshooting options have been exhausted For hardware related issues a Designated Escalation Specialist for the imagePRESS is required for an escalation to Field Support Staff The DES must have worked on the problem directly before a TSC can escalate to Field Supp...

Page 95: ... Canon USA Support Escalation Flow Chart imagePRESS Lite C170 C165 End User End User Contacts Servicing Dealer Service technician is dispatched to site Assistance Required Canon USA Technical Support Center 1 800 528 2830 Field Support Staff Engineering Canon Inc Servicing Technician Contacts Canon USA TSC Close Case Update Case ...

Page 96: ...ication of new releases patches Technical Publications and other information via e mail message Search for technical solutions with the Integrated Knowledge Management System through a natural language query Read or download on line documentation Download patches and their Readme files Download firmware and software drivers Track or close logged cases Review all open cases 2 Canon USA s Partner Po...

Page 97: ...r 301 g m2 to 325 g m2 Heavy 9 121 lb cover to 130 lb cover 326 g m2 to 350 g m2 Recycled 1 78 17 to 20 lb bond 64 to 75 g m2 Recycled 2 78 21 to 24 lb bond 76 to 90 g m2 Recycled 3 78 25 to 28 lb bond 91 to 105 g m2 Pre Punched 1 17 to 21 lb bond 64 to 75 g m2 Pre Punched 2 21 to 24 lb bond 76 to 90 g m2 Transparency 79 80 25 to 66 lb cover 91 to 180 g m2 Labels 31 lb bond to 68 lb cover 118 to 1...

Page 98: ...0 g m2 8 111 lb cover to 120 lb cover 301 g m2 to 325 g m2 9 121 lb cover to 150 lb cover 326 g m2 to 350 g m2 Textured 1 29 to 34 lb bond 106 to 128 g m2 Textured 2 35 to 40 lb bond 129 to 150 g m2 Textured 3 56 to 60 lb bond 151 to 163 g m2 Textured 4 61 to 66 lb cover 164 to 180 g m2 Textured 5 67 to 80 lb cover 181 to 220 g m2 Textured 6 82 lb cover to 140 lb index 221 to 256 g m2 Textured 7 1...

Page 99: ...assette Maximum 13 X 19 1 4 330 2 x 487 7 mm Minimum 4 x 5 7 8 100 x 148 mm Multi Purpose Tray Maximum 13 X 19 1 4 330 2 x 487 7 mm 83 Minimum 4 x 5 7 8 100 x 148 mm Margin Top 3 16 4 mm Left and Right 1 8 2 5 mm Bottom 1 8 2 5 mm Paper Weight Paper Deck 14 lb bond to 80 lb cover 52 to 220 g m Paper Cassette 14 lb bond to 140 lb index 52 to 256 g m Multi Purpose Tray 14 lb bond to 130 lb cover 52 ...

Page 100: ...STMT 1 0 25 Enlargement 1 1 21 LGL 11 x 17 1 1 29 LTR 11 x 17 1 2 00 STMT 11 x 17 1 4 00 Zoom Ratio 25 to 400 in 1 increment Memory Capacity Main CPU 2 GB Image processing CPU 2 GB Hard Disk Capacity Standard 320 GB Used space 250 GB Maximum 1 TB optional Operation Noise B W 76 3 dB or less during printing 75 1 dB or less during printing Color 75 5 dB or less during printing Power Source 208V to 2...

Page 101: ...he rightmost position and to the top of the upright control panel in the standard position Weight Including the toner bottle Without the upright control panel Approximately 595 2 lb 270 kg With the upright control panel Approximately 610 7 lb 277 kg Installation Space W x L Without the upright control panel 58 1 2 x 37 1 8 1 487 mm x 941 mm When the Copy Tray R2 is attached and the auxiliary trays...

Page 102: ...magePRESS Lite C170 C165 Series Customer Expectations Document The Print Copy Speeds are based on the following paper type weight Thin 2 Thin 1 Plain 1 Plain 2 Recycled Color 1 Color 2 Bond Tab 1 and Pre Punched Transparencies and Envelopes can only print in the 1 Sided mode The copy print speeds above may not be achieved if the user copies prints in the conditions below o If different paper types...

Page 103: ...gePRESS Lite C170 C165 Series Customer Expectations Document The Print Copy Speeds are based on the following paper type weight Thin 2 Thin 1 Plain 1 Plain 2 Recycled Color 1 Color 2 Bond Tab 1 and Pre Punched Transparencies and Envelopes can only print in the 1 Sided mode The copy print speeds above may not be achieved if the user copies prints in the conditions below o If different paper types a...

Page 104: ...b bond to 80 lb cover 64 g m2 to 220 g m2 Black and White 13 lb bond to 80 lb cover 50 g m2 to 220 g m2 Original Tray Capacity 300 sheets 20 lb bond 80 g m2 Original Scanning Speed LTR 1 sided scanning Scanning 300 dpi x 300 dpi Black and White 120 pages minute Full Color 120 page minute Copying 600 dpi x 600 dpi Black and White 120 pages minute Full Color 70 page minute 2 sided scanning Scanning ...

Page 105: ... the Main Unit 93 3 4 x 37 1 8 2 381 mm x 941 mm When the Booklet Finisher AC1 and Document Insertion Folding Unit K1 are attached and the auxiliary tray of the output tray and rotation tray are extended 84 Reference Registered Paper Types and Weight for the available paper weights IMPORTANT The imagePRESS Lite C170 C165 supports the POD Deck Lite C1 with a serial number SZK10000 or later Table 56...

Page 106: ...ets 35 lb bond to 110 lb cover 129 g m2 to 300 g m2 up to 20 sheets Staple Finisher W1 PRO Booklet Finisher W1 PRO connected 14 lb bond to 24 lb bond 52 g m2 to 79 9 g m2 up to 100 sheets 20 lb bond to 55 8 lb cover 80 g m2 to 150 9 g m2 up to 50 sheets 40 lb bond to 111 3 lb cover 151 g m2 to 300 9 g m2 up to 25 sheets Dimensions H x W x D Dimensions when attached to the main unit 56 1 8 x 85 5 8...

Page 107: ...mm Weight 14 lb bond to 110 lb cover 52 to 300 g m2 Type Thin Plain Heavy Recycled Color Pre Punched Transparency Tracing 1 Sided Coated 2 Sided Coated Matte Coated Textured Labels Bond Tab Envelope Letterhead Paper Capacity Upper Lower Tray 200 sheets 17 lb bond 20 lb bond 21 lb bond 64 g m 75 g m 80 g m x 2 Power Source Maximum Power Consumption AC 100 240 V 50 60 Hz 1 0 A Approximately 120 W Di...

Page 108: ...nt Insertion Unit N are attached and the auxiliary tray of the output tray and the multi purpose tray are extended Table 64 Document Insertion Folding Unit K1 Specifications Item Specifications PaperSize Weight Type Size Z Fold 11 x 17 LGL and LTRR C Fold LTRR Weight Z Fold C Fold 16 to 28 lb bond 60 to 105 g m2 Type Z Fold C Fold Thin Plain Color and Recycled Insertion Unit Thin Plain Heavy 1 Hea...

Page 109: ...er Tray 88 Tray A No Collating Collate Group Offset mode 1 000 sheets or 5 3 4 147 mm in height With the Long Sheet Tray o 19 2 to 30 487 8 mm to 762 0 mm 50 sheets 80 g m2 With the Long Sheet Catch Tray XL A1 o 19 2 to 30 487 8 mm to 762 0 mm 300 sheets o 30 to 51 2 762 1 mm to 1300 mm 50 sheets Z Fold mode when the Paper Folding Unit J1 is attached 11 x 17 30 sheets Half Fold mode when the Paper...

Page 110: ...XEC and Custom Size 7 1 8 x 7 1 8 to 11 3 4 x 17 182 mm x 182 mm to 297 mm x 432 mm 3 Holes 11 x 17 LTR EXEC and Custom Size 9 1 2 x 7 1 8 to 11 3 4 x 17 240 mm x 182 mm to 297 mm x 432 0 mm Paper Weight 14 lb bond to 110 lb cover 52 g m2 to 300 g m2 Punch Holes 2 3 Holes Puncher Unit BT1 When the puncher unit is attached Paper Sizes 2 Holes LGL LTRR and Custom Size 7 1 8 x 7 1 8 to 11 3 4 x 17 18...

Page 111: ...pproximately 31 1 2 x 31 1 4 x 48 3 4 800 mm x 792 mm x 1 239 mm When the auxiliary tray is extended Approximately 41 3 4 x 31 1 4 x 41 3 4 890 mm x 792 mm x 1 239 mm Weight Staple Finisher W1 PRO Approximately 287 lb 130 kg Booklet Finisher W1 PRO Approximately 397 lb 180 kg Installation Space Including the Main Unit W x L When the auxiliary tray is extended and the right cover of the main unit i...

Page 112: ...ollating Collate Group LTR STMTR EXEC 250 sheets or 1 7 8 47 mm in height 13 x 19 12 5 8 x 17 11 16 12 x 18 11 x 17 LGL and LTRR 125 sheets or 1 24 mm in height No Collating Collate Group mode with different paper sizes LTR 250 sheets or 1 7 8 47 mm in height All other combinations 125 sheets or 1 24 mm in height or less Paper with the length of 17 431 9 mm or more 30 sheets Offset mode Collate Gr...

Page 113: ...le Staple Size When the standard staple cartridge is attached The maximum stapling capacity may vary depending on the paper type and weight Corner Double LTR and EXEC 65 sheets 14 lb bond to 24 lb bond 52 g m2 to 90 g m2 50 sheets 25 lb bond to 27 lb bond 91 g m2 to 105 g m2 2 sheets 28 lb bond to 95 lb cover 106 g m2 to 256 g m2 11 17 LGL and LTRR 40 sheets 14 lb bond to 24 lb bond 52 g m2 to 90 ...

Page 114: ...use paper with a basis weight of 14 lb bond to 81 lb cover 52 g m2 to 220 g m2 Size 12 x 18 11 x 17 LGL LTRR and Custom Size 7 3 4 x 10 5 8 to 12 x 18 195 0 mm x 270 0 mm to 304 8 mm x 457 2 mm Note The maximum saddle stitching capacity may vary depending on the paper type and weight Power Source Maximum Power Consumption From the main unit Dimensions W x L x H Approximately 20 3 4 x 24 1 2 x 43 1...

Page 115: ...n be Trimmed Up to 50 sheets 200 pages 80 g m2 Up to 48 sheets 80 g m2 2 sheets 300 g m2 If the cover sheet is thinner than the other sheets in the booklet the cover sheet may be scratched It is recommended to use a thicker sheet for the cover sheet The maximum number of sheets can change depending on the connected host machine Trimming Width Fore edge 2 to 28 mm 0 08 to 1 10 Minimum length in the...

Page 116: ... or more of 80 g m2 paper with 4 hole punch Punch Die Life Cycle Standard Die 750 000 Cycles High Durability Die 4 000 000 Cycles Die life can vary based on paper types and weights used Double Punch Paper Size LTRR 11 x 17 Paper Weight 20 lb bond to 110 lb cover 75 to 300 g m2 plain paper 31 lb bond to 110 lb cover 118 to 300 g m2 coated paper Output Tray Staple Finisher W1 PRO Booklet Finisher W1...

Page 117: ...ource From the main unit Dimensions W x L x H 3 1 2 x 3 13 16 x 1 5 8 88 x 96 x 40 mm excluding the attachment kit and cable Weight Approximately 7 1 oz 200 g including the attachment kit and cable Table 72 Super G3 Fax Board AS2 Specifications Item Specifications Telephone Line Used Public Switched Telephone Network When using an IP telephone service facsimile communication may not be performed n...

Page 118: ...rver 2019 Qpopper 4 0 19 File servers available as destinations for file transmission FTP Windows 7 Server 2008 SP2 Server 2008 R2 SP1 Internet Information Services 7 5 Windows 8 Server 2012 Internet Information Services 8 0 Windows 8 1 Server 2012 R2 Internet Information Services 8 5 Windows 10 Server 2016 Internet Information Services 10 Windows Server 2019 Mac OS X 10 12 Cent OS 7 Windows SMB W...

Page 119: ...012 R2 with Active Directory Windows Server 2016 with Active Directory System requirements for the User s Guide Windows Internet Explorer 9 and later Microsoft Edge Firefox Firefox ESR Google Chrome Online browsing only Linux Firefox Mac OS Safari Firefox Google Chrome Online browsing only iOS Safari Online browsing only Android Google Chrome Online browsing only Table 74 Send Function Push Scan I...

Page 120: ...on Protocol Internet FAX SMTP send POP3 receive Supports APOP POP before SMTP and encrypted communication TLS during POP RX Intranet FAX SMTP send receive Supports SMTP authentication and encrypted communication TLS during SMTP send receive Communication Mode Simple mode Full mode ITU T T 37 and W NET FAX compliant color supported Maximum Original Size 11 x 17 Resolution Black and White 200 x 100 ...

Page 121: ...8 Network Environment Wireless LAN Specifications Item Specifications Standard IEEE 802 11g IEEE 802 11b IEEE 802 11n Transmission Scheme IEEE 802 11b Modulation system DS SS IEEE 802 11g Modulation system OFDM method IEEE 802 11n Modulation system OFDM method Frequency Range 2 412 to 2 472 GHz Maximum Radio Frequency Power Transmitted 18 21 dBm Communication Mode Infrastructure Mode Access Point ...

Page 122: ...rver 2019 Mac OS X 10 9 and later PCL5 PCL6 Windows 7 8 1 10 Server 2008 Server 2008 R2 Server 2012 Server 2012 R2 Server 2016 Server 2019 Adobe PostScript 3 Driver Windows 7 8 1 10 Server 2008 Server 2008 R2 Server 2012 Server 2012 R2 Server 2016 Server 2019 Mac OS X 10 9 and later PPD Windows 7 8 1 10 Mac OS X 10 3 9 and later Resident Fonts UFR II None PCL5 PCL6 93 Roman 10 Bitmap fonts 2 OCR f...

Page 123: ...Windows 7 Windows 8 1 Windows 10 Table 81 Mail Box Functions Item Specifications Number of Boxes 100 boxes File Format for Storing Proprietary format Resolution for Storing Copy Black and White Color 600 dpi x 600 dpi Scan and Store Black and White Color 600 dpi x 600 dpi Scan and Send Black and White Color 100 dpi x 100 dpi 150 dpi x 150 dpi 200 dpi x 100 dpi 200 dpi x 200 dpi 200 dpi x 400 dpi 3...

Page 124: ... only Windows Server 2012 R2 64bit only Windows Server 2016 R2 64bit only Windows Server 2019 64bit only MAC OS 10 11 10 12 10 13 10 14 Interface 2 x Ethernet 1000Base T 100Base TX 10Base T USB3 0 2 rear ports 3 front on Fiery QuickTouchTM USB2 0 4 rear ports Network protocols TCP IP FTP SMTP POP HTTP SNMP LDAP SLP SMB LPD IPP WS Discovery Bonjour Direct Mobile Printing Port9100 SNTP 802 1X DHCP D...

Page 125: ...R2 64bit only Windows Server 2016 R2 64bit only Windows Server 2019 64bit only MAC OS 10 11 10 12 10 13 10 14 Interface 2 x Ethernet 1000Base T 100Base TX 10Base T 4 Rear Ports USB2 0 2 Rear Ports USB3 0 Network protocols TCP IP FTP SMTP POP HTTP SNMP LDAP SLP SMB LPD IPP WS Discovery Bonjour Direct Mobile Printing Port9100 SNTP 802 1X DHCP DNS NTP Direct Print format PDF1 7 EPS TIFF6 JDF1 4 JMF O...

Page 126: ...iginal identification marks or serial numbers have been defaced removed or altered ANY SOFTWARE THAT IS DISTRIBUTED WITH THE PRODUCT AND HAS AN ASSOCIATED END USER AGREEMENT IS LICENSED WARRANTED AND PROVIDED ACCORDING TO THE TERMS OF THAT AGREEMENT INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREIN SUCH SOFTWARE IS SOLD WITHOUT WARRANTY OF ANY KIND BY CANON PLEASE CONTACT CANON IMMEDIATELY IF YOU ...

Page 127: ...ation Space 53 Table 24 Maximum Configuration Installation Space Finisher W1 PRO Configuration 54 Table 25 Maximum Configuration Installation Space Finisher AC1 Configuration 54 Table 26 Estimated Installation Times 55 Table 27 CDS Firmware Delivery Methods 60 Table 28 T07 Toner 66 Table 29 D07 Drum 67 Table 30 Main Unit Consumable Parts 68 Table 31 Paper Deck Unit E1 Consumable Parts 69 Table 32 ...

Page 128: ...s 100 Table 65 Booklet Finisher W1 PRO and Staple Finisher W1 PRO Specifications 101 Table 66 Booklet Finisher AC1 and Staple Finisher AC1 Specifications 104 Table 67 Jogger Kit A1 Specifications 107 Table 68 Booklet Trimmer F1 Specifications 107 Table 69 Multi Function Professional Puncher B1 Specifications 108 Table 70 Copy Tray R2 Specifications 109 Table 71 Copy Card Reader F1 Specifications 1...

Page 129: ...e 121 E List of Figures Figure 1 imagePRESS Lite C170 C165 Hardware Configuration Chart 18 Figure 2 Power and Plug Requirements Finisher W1 PRO Configuration 48 Figure 3 Power and Plug Requirements Finisher AC1 Configuration 49 Figure 4 License Management System 64 Figure 5 Canon USA Support Escalation Flow Chart 87 ...

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