Canon
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
F.
Canon IPQ-2 Drum Limited Warranty
CANON IPQ-2 DRUM LIMITED WARRANTY
Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") warrant the IPQ-2 Drum incorporated into the imagePRESS product
(the "Product") packaged with this Limited Warranty (the "Drum") to be free from defects in workmanship and materials under normal
use and service, other than exterior defects, such as nicks, scratches, or dents, for 30 days after delivery to the original purchaser of the
Drum or use of it to make 1,000 prints or copies, whichever comes first (the “Warranty Period”). If the Drum proves to be defective within
this Warranty Period, Canon shall, at its sole option, replace it without charge.
Following the expiration of the 30-day warranty period and continuing for a period of 120 days after delivery to the original purchaser of
the Drum or use of it to make a maximum of 420,000 prints or copies,(or a combination of both) whichever comes first, Canon shall
provide a credit ("Credit") to the original purchaser toward the purchase of a replacement Drum if the Drum fails to operate under normal
use and service by reason of any defect in workmanship and materials, other than exterior defects, such as nicks, scratches, or dents.
The Credit shall be a percentage of Canon's then current dealer price for the replacement Drum determined as set forth in the example
below.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
RELATING TO THE USE OR PERFORMANCE OF THE DRUM. NO OTHER EXPRESS WARRANTY, CONDITION OR GUARANTY,
EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE DRUM SHALL
BIND CANON OR ANY AUTHORIZED SERVICE DEALER. NO WARRANTY IS GIVEN ON ANY USED DRUM.
THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE DRUM IS DAMAGED AS A RESULT OF (A) ABUSE,
NEGLECT, MISHANDLING, OR ALTERATION OF THE DRUM, A PRODUCT ACCESSORY OR A PRODUCT IN WHICH THE DRUM
IS INCORPORATED, ELECTRIC CURRENT FLUCTUATION, EXPOSURE TO LIGHT, OR ACCIDENT, (B) IMPROPER USE,
INCLUDING FAILURE TO FOLLOW OPERATING OR MAINTENANCE INSTRUCTIONS IN, OR ENVIRONMENTAL CONDITIONS
PRESCRIBED IN, CANON'S OPERATOR'S MANUAL OR OTHER DOCUMENTATION, (C) INSTALLATION OR REPAIR BY OTHER
THAN SERVICE REPRESENTATIVES QUALIFIED BY CANON WHO ARE ACTING IN ACCORDANCE WITH CANON'S SERVICE
BULLETINS, OR (D) USE OF SUPPLIES OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON) WHICH DAMAGE THE
DRUM OR CAUSE ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE PROBLEMS. NOR DOES THIS WARRANTY
EXTEND TO ANY DRUM ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED,
REMOVED, OR ALTERED.
NEITHER CANON NOR ANY CANON AUTHORIZED SERVICE DEALER SHALL BE LIABLE FOR PERSONAL INJURY OR
PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY CANON
AUTHORIZED SERVICE DEALER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR
OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE
DRUM, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY AUTHORIZED
SERVICE DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST CANON OR ANY CANON AUTHORIZED SERVICE DEALER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE DRUM CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL
RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS
ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE ANY DRUM NOT CAUSED SOLELY AND DIRECTLY
BY THE NEGLIGENCE OF CANON OR ANY CANON AUTHORIZED SERVICE DEALER. THIS WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE DRUM AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
The defective Drum must be returned to your Canon Authorized Service Dealer, with all necessary documentation (machine log, a
sample copy or other documents as required from time to time) to receive the Credit or replacement Drum. Credits will be based on the
then current dealer price of the replacement Drum, and will be pro-rated based on the prints or copies made, or a combination of both,
as described in the Example of Credit below.
EXAMPLE OF CREDIT
Drum inoperative after: 210,000 prints/copies in 120-days or less after delivery to original purchaser.
Calculation of the Credit may be illustrated by the following example:
Calculation:
420,000 – 210,000
=
210,000
= 50% of the dealer price of the replacement Drum
420,000
420,000
THIS WARRANTY APPLIES TO DRUMS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
January 2015
Revision 3
Page 112
Summary of Contents for imagePRESS C7011VPS series
Page 1: ...Canon Service Guide...
