imageFORMULA ScanFront 400 Service Guide
imageFORMULA ScanFront 400 Service Guide
November 2016
Page 10
B. Canon USA Technical Support Center
The Technical Support Center (TSC) is the single point of entry for all
technical support issues on BISG products. To ensure that every dealer
receives the highest level of support and help to resolve the end user’s
problems quickly and accurately, we recommend each service technician
become familiar with the Dealer Support requirements and Canon USA
support offerings.
Refer to the Tech Support tab of the
and review
the Technical Support Center Policies and Procedures as well as Contacts &
Tickets.
C. Internet Support
End-user support is available via the Canon USA consumer Web
site:
. The end-user can access software
downloads, FAQs (Frequently Asked Questions), register their product,
review promotions, and research products. Information for technical support
by telephone, e-mail, and third-party service provider locations is also
available on the consumer Web site.
Figure 1 — Canon USA’s Consumer Web Site
