1
2
3
4
5
6
5-11
Faxes do not print.
Q
Have you removed the sealing tape from the
toner cartridge?
A
Make sure you remove the sealing tape from the
cartridge. (See “Install Toner Cartridge,” in the
Starter Guide.)
Q
Is the toner cartridge installed properly?
A
Make sure the toner cartridge is installed properly.
(See “Install Toner Cartridge,” in the Starter Guide.)
Q
Is the cartridge out of toner?
A
Replace the toner cartridge. (See Chapter 10,
“Maintenance,” in the Basic Guide.)
Q
Is the correct type of paper loaded in the
machine?
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Received faxes print blotched or unevenly.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Error Correction Mode (ECM) should eliminate
such problems. However, if the telephone lines are
in poor condition, you may have to try again.
Q
Is the sender’s machine functioning properly?
A
Ask the sender to check that the scanning
components of the machine are clean.
