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5-16
Telephone Problems
Cannot dial.
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Connect Telephone Cables,” in the Starter Guide.)
Q
Is the power cord plugged in securely?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q
Is the machine set for the correct telephone line
type?
A
Make sure the machine is set for the correct
telephone line type. (See “Set the Telephone Line
Type,” in the Starter Guide.)
Telephone disconnects while you are talking.
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Connect Telephone Cables,” in the Starter Guide.)
Q
Is the power cord plugged in securely?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q
Is the telephone cable defective?
A
Use another cable.
Calls do not connect, or the wrong number is dialed.
Q
Did you confirm the dial tone before entering
the fax number?
A
Make sure to confirm the dial tone before entering
a fax number. If you enter the number before the
dial tone can be heard, the call may not be
connected, or the wrong number may be dialed.
