Canon ImageCLASS 2300 Basic Manual Download Page 139 | Manualshive

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Service Call Message

10-16

Service Call Message

If a malfunction occurs to the machine, service call messages appear on the
display.

WARNING

Do not connect or disconnect the power cord with wet hands, as this may result
in electrical shock.

CAUTION

Always grasp the power plug when disconnecting the power cord. Pulling on
the power cord may expose or snap the core wire, or otherwise damage the
power cord. If the power cord is damaged, this could cause current to leak,
resulting in a fire or electrical shock.

IMPORTANT

If you turn OFF the main power when there is any queued job, its data will be deleted.

T

roub

leshooting

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Summary of Contents for ImageCLASS 2300

Page 1: ......

Page 2: ...imageCLASS 2300 Basic Guide 0 Ot...

Page 3: ...Networking and Printing Basic Operations Basic Guide This Document Machine Settings Troubleshooting Reference Guide Copying Instructions Copying Guide Fax Instructions Facsimile Guide Sending Instruct...

Page 4: ...c Operations Chapter 8 Printing Basic Operations Chapter 9 Maintenance Chapter 10 Troubleshooting Chapter 11 Appendix Includes the specifications and index How This Manual Is Organized Considerable ef...

Page 5: ...e Use of Images xiv Important Safety Instructions xv Installation xv Power Supply xvi Handling xvii Maintenance and Inspections xviii Consumables xix Other Warnings xx Set Up Help Product Registration...

Page 6: ...erview of Copying Operations 4 2 Copy Operations 4 4 More Information 4 9 Chapter 5 Faxing Basic Operations Overview of Fax Operations 5 2 Setting Up the Machine for FAX Operations 5 4 Connecting the...

Page 7: ...peed Dialing or Access Code 7 4 Manual I Fax Sending 7 6 Receiving I Fax 7 8 More Information 7 9 Chapter 8 Printing Basic Operations Features of the Printer 8 2 Connecting to a Computer 8 4 Connectin...

Page 8: ...r Problems 10 13 When You Have Trouble Printing 10 14 Service Call Message 10 16 If You Cannot Solve the Problem 10 17 Chapter 11 Appendix Machine Specifications 11 2 Main Unit 11 2 Feeder 11 4 Fax Sp...

Page 9: ...warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention...

Page 10: ...lso various kinds of prints may sometimes have to wait their turn before they can be output To avoid confusion when reading this manual the terms scanning printing and copying used throughout this man...

Page 11: ...x Copying Scanning of an original printing through finishing...

Page 12: ...rol for Health and Safety Act of 1968 Class 1 levels of laser radiation are not considered to be hazardous Since radiation emitted inside the product is completely confined within protective housings...

Page 13: ...L FASCIO PRECAUCION RADIACION LASER INVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO VARO AVATTAESSA OLET ALTTIINA N KYM TT M LLE LASERS TEILYLLE L KATSO S TEESEEN VARNING OSYNLIG LASERSTR LNING NAR...

Page 14: ...permission of Canon Inc As an ENERGY STAR Partner Canon USA Inc has determined that this copier model meets the ENERGY STAR Program for energy efficiency The International ENERGY STAR Office Equipment...

Page 15: ...y your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you ar...

Page 16: ...the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled insid...

Page 17: ...tely into the power outlet as failure to do so may result in a fire or electrical shock Do not use power cords other than the power cord provided as this may result in a fire or electrical shock As a...

Page 18: ...e cable may be damaged resulting in a fire or electrical shock Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquids or flammable substances alcohol...

Page 19: ...shock Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grim...

Page 20: ...mmediately consult a physician When loading paper or removing jammed originals or paper take care not to cut your hands on the edges of the originals or paper When removing a used toner cartridge remo...

Page 21: ...have any problems with your machine DO NOT return it to your retailer Call 1 800 828 4040 Canon Canada Information Service Center Should service be necessary please call the following number for infor...

Page 22: ...xxi Transparencies Canon Type E Power Cord NOTE All items are subject to availability Accessories are also available for other Canon consumer products...

Page 23: ...xxii...

Page 24: ...functions Where to Find Help 1 2 Set Up Sheets 1 2 Book Manuals 1 3 PDF Manuals and Software CD ROMs 1 4 Features of the imageCLASS 2300 1 5 Model Configurations 1 5 Settint Up Machine Functions 1 6 P...

Page 25: ...are only used once at the very beginning to install and set up the machine Set Up Sheet for the Machine This is the first documentation you should refer to for installing and setting up the machine It...

Page 26: ...Guide Explains the machine operations common to all functions i e entering characters Also covers the machine settings maintenance and troubleshooting Copying Guide Covers the copying function of the...

Page 27: ...als and software PCL Printer Guide PCL Driver Guide Fax Driver Guide with Cover Sheet Editor Adobe Acrobat Reader CD ROM Menu Printer Drivers Fax Driver Fonts Network User Software CD ROM The Network...

Page 28: ...he machine It can perform multiple jobs without waiting for the current job to be finished For example you can copy a document while the machine is sending a fax document scanned into the memory image...

Page 29: ...et up the functions refer to the following instructions Setting Up and Connecting to the Network See the Network Guide Installing the Printer Driver See the PCL Driver Guide Installing the Fax Driver...

Page 30: ...e platen glass for copying c c c c Original Supply Tray Originals can be automatically sent to the platen glass by placing them in the original supply tray d d d d Original Output Area Originals scann...

Page 31: ...er You can open this cover to clear paper jams and replace the toner cartridge d d d d Paper Feeding Dial Turn this dial counterclockwise to remove jammed paper e e e e Lower Left Cover f f f f Stack...

Page 32: ...ephone numbers by the name under which they are registered for speed dialing and then use the number for dialing j j j j Coded Dial key Press this key and a three digit code to dial a fax telephone nu...

Page 33: ...m by following the instructions on the LCD display If the alarm lamp maintains a steady red light contact your service representative x x x x In Use Memory lamp A light that blinks red or maintains a...

Page 34: ...isplay during data registration or to move the cursor left or right during data registration j j j j Clear key Clears an entire entry during information registration k k k k key Press this key to ente...

Page 35: ...Parts and Their Functions 1 12 Introduction 1...

Page 36: ...Documents This chapter describes how to place original documents and the types of documents you can load on the machine Placing Originals For Copying Faxing Scanning 2 2 Orientation 2 3 Platen Glass 2...

Page 37: ...ending on the size and type of paper that you are using and the settings that you have specified Platen Glass Place originals on the platen glass when scanning bound originals such as books and magazi...

Page 38: ...rizontally However the scanning speed for horizontally placed originals is somewhat slower than for vertically placed originals You can place originals horizontally when scanning with a Preset Zoom su...

Page 39: ...above illustration When placing originals on the platen glass lift the feeder about 11 7 8 30 cm so that the sensor detaches from the underside of the feeder If the sensor does not detach from the und...

Page 40: ...o not press down hard on the feeder when using the platen glass to make copies of thick books Doing so may damage the platen glass and result in personal injury IMPORTANT If you are placing originals...

Page 41: ...eeder more than approximately 30 times Scanning the same original repeatedly may result in the original becoming folded or torn which in turn could cause a paper jam If the feeder rollers are dirty fr...

Page 42: ...NT Do not add or remove originals while they are being scanned Do not place objects in the original output area Blocking the paper delivery slot may damage the originals When scanning is complete remo...

Page 43: ...ed originals are output face down to the original output tray You can place different size originals i e LTR and 11 x 17 STMT and LTR together in one group in the feeder when you set the Different Siz...

Page 44: ...3 1 CHAPTER 3 Print Media This chapter describes the types of paper you can use with the machine and how to load them Paper Type 3 2 Loading Paper 3 4 Adjusting the Paper Drawer Guides 3 8...

Page 45: ...this machine are shown in the following table 1 16 to 24 lb bond 60 to 90 g m2 2 24 to 32 lb bond 90 to 128 g m2 3 Only one sheet at the same time Available Unavailable Paper Type Location Paper Draw...

Page 46: ...tions in the Reference Guide Paper Size Length x Width Location Paper Drawer 1 and 2 Stack Bypass 11 x 17 11 x 17 279 mm x 432 mm LGL 8 1 2 x 14 216 mm x 356 mm LTR 11 x 8 1 2 279 mm x 216 mm LTR 8 1...

Page 47: ...ke care not to cut your hands on the edges of the paper NOTE The following paper sizes can be loaded into the paper drawers 11 x 17 LGL LTR LTR and STMT For details of available paper stock which can...

Page 48: ...paper drawer Doing so may cause a paper jam Severely curled or wrinkled paper Heavyweight paper Transparencies Paper on which color images have been copied do not copy on the reverse side either Pape...

Page 49: ...t prior to use Make sure that the height of the paper stack does not exceed the limit mark Make sure that the corners of the stack are held under the guiding tabs NOTE Each paper drawer holds about 25...

Page 50: ...ace in the closed position CAUTION When returning the paper drawer to its closed position be careful not to get your fingers caught as this may result in personal injury IMPORTANT Never place paper or...

Page 51: ...escribed below to adjust the paper drawer guides NOTE The following paper sizes can be loaded into the paper drawers 11 x 17 LGL LTR LTR and STMT Please contact your service representative about the s...

Page 52: ...r the desired paper size NOTE Attach the end guide while pressing down the point indicated with A If you are setting for 11 x 17 paper attach the end guide to the 11 x 17 indicator on the right rear s...

Page 53: ...prints may occur or the inside of the machine may get dirty 6 Set the paper size detector lever located on the left side of the paper drawer to match the size of the paper being loaded IMPORTANT Be s...

Page 54: ...size plate Remove the protecting plastic sheet and attach the label for the paper size you are loading 8 Change the paper size plate so that it matches the new paper size being loaded 9 Gently push th...

Page 55: ...Loading Paper 3 12 Print Media 3 CAUTION When returning the paper drawer to its closed position be careful not to get your fingers caught as this may result in personal injury...

Page 56: ...4 1 CHAPTER 4 Copying Basic Operations This chapter describes the overview and flow of copying operations Overview of Copying Operations 4 2 Copy Operations 4 4 More Information 4 9...

Page 57: ...paper size manually for a copy job See Chapter 2 Basic Copying Features in the Copying Guide Adjust the copy exposure and image quality automatically or manually See Chapter 2 Basic Copying Features...

Page 58: ...copy sheet See Chapter 3 Special Copying Features in the Copying Guide Different Size Originals Make copies by feeding different size originals together in one group by placing them in the feeder See...

Page 59: ...t quality may deteriorate Always keep the platen glass clean See Chapter 6 Routine Maintenance in the Reference Guide Do not touch the platen glass cover while copying Moving the cover can distort the...

Page 60: ...ly or horizontally However the scanning speed for horizontally placed originals is somewhat slower than for vertically placed originals You can place originals horizontally when scanning with a Preset...

Page 61: ...on keys under the modes that appear on the LCD display and which correspond to the copy modes you want to set NOTE On the Special Features screen you can select the following copy modes Two Page Separ...

Page 62: ...hange copy mode settings such as the copy quantity paper size and copy ratio NOTE If there is a current job the machine scans the original and waits to print it Printing starts when the current job is...

Page 63: ...t a copy job when you need to make priority copies press Interrupt For instructions on interrupting a copy job see Chapter 1 Introduction to Copying in the Copying Guide The message ABLE TO PERFORM IN...

Page 64: ...Copy Operations 4 9 Copying Basic Operations 4 More Information For detailed information on all copying functions see the Copying Guide...

Page 65: ...Copy Operations 4 10 Copying Basic Operations 4...

Page 66: ...Fax Operations 5 2 Setting Up the Machine for Fax Operation 5 4 Connecting the Telephone Line 5 4 Setting the Current Date and Time 5 5 Registering the Required Sender Information 5 7 Registering The...

Page 67: ...tiple one touch and coded speed dialing entries can be registered in a group Additionally you can quickly find a fax number by entering the destination s name you have registered See Chapter 2 Speed D...

Page 68: ...simile Guide You can print various kinds of reports See Chapter 11 Printing Reports and Lists in the Facsimile Guide Fax Transmissions over Internet Network Model Only If you have the Network Model yo...

Page 69: ...use the fax function If the connection or registered information is not correct the machine will not function properly Connecting the Telephone Line Before turning the power ON connect the telephone l...

Page 70: ...or functions that have timer settings 1 Press Additional Functions The Additional Functions menu appears and the indicator light blinks 2 Press F3 or F4 to highlight 05 TIMER SETTINGS press OK Each ti...

Page 71: ...our notation with four digits and no space Enter two digits for the year Examples May 6 0506 7 05 a m 0705 11 18 p m 2318 NOTE If you make a mistake when entering values press Clear enter the correct...

Page 72: ...gister is printed as shown below After your fax is received the other party knows immediately where it came from because your sender information is printed at the top of every page you send If the TX...

Page 73: ...sending Page Number Total Number of Pages The page number of the document out of the total number of pages Registering the Machine s Fax Number Follow the procedure below to register the number of you...

Page 74: ...F3 or F4 to highlight 01 USER TEL NO press OK The display for entering your fax number appears 6 Enter your fax number using the numeric keys press OK Your fax number is registered and the TEL LINE SE...

Page 75: ...ame The unit s name you register is printed as the TX Terminal ID on the document the other party receives NOTE For details about entering letters see Chapter 2 Basic Operations in the Reference Guide...

Page 76: ...K The unit s name is registered and the USER SETTINGS menu returns NOTE The unit s name can be up to 24 characters long If you entered a wrong letter use the cursor keys to go back to the position you...

Page 77: ...eceives Please see Registering the Required Sender Information on p 5 7 for details on FCC rules governing the use of facsimile equipment in the United States If you do not specify these settings you...

Page 78: ...ID press OK The TX TERMINAL ID menu appears 4 Press F3 or F4 to highlight the transmission type press OK The transmission type settings menu appears NOTE The I Fax function is only available in the N...

Page 79: ...he image area on the output fax The TX TERMINAL ID menu returns If you selected 02 TEL NUMBER MARK Press OK press F3 or F4 to highlight 01 FAX or 02 TEL press OK 01 FAX This prints the letters FAX bef...

Page 80: ...utine maintenance see Chapter 9 Maintenance in this manual or Chapter 6 Routine Maintenance in the Reference Guide 1 Press FAX to enter the Fax Basic Features screen If the message ENTER DEPARTMENT ID...

Page 81: ...he scan settings such as the Resolution Density and Image Quality You can also select the sheet size for Book Sending To adjust the resolution density and image quality see Chapter 3 Basic Sending in...

Page 82: ...mplete The machine usually sends documents through memory transmission sends an image after storing it in memory You can also send documents one by one by pressing Direct TX See Chapter 3 Basic Sendin...

Page 83: ...If you have set Department ID Management press ID For instructions on using Department ID Management see Chapter 5 System Manager Settings in the Reference Guide More Information For detailed informa...

Page 84: ...CHAPTER 6 Printer Fax Driver Software This chapter briefly describes the PCL printer driver and fax driver software Introduction 6 2 System Requirements 6 3 Installing the Software 6 4 More Infomation...

Page 85: ...rating systems the ability to make full use of the printer The printer drivers enable you to print documents from any Windows application to your printer using Hewlett Packard s PCL5e or PCL6 data for...

Page 86: ...s Software Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows Me Microsoft Windows NT 4 0 Microsoft Windows 2000 or Microsoft Windows XP Computer Any computer on which Microsoft Windows 95 Mi...

Page 87: ...stallation procedures for the printer and fax drivers For detailed information on different installation procedures see the PCL Driver Guide and or Fax Driver Guide More Infomation For detailed inform...

Page 88: ...up the machine and sending and receiving I Fax Overview of the I Fax Functions 7 2 Setting Up the Machine for Using I Fax 7 3 Sendig and Receiving I Fax 7 4 Sending I Fax by One Touch Speed Dialing C...

Page 89: ...an also exchange image data with personal computers with e mail E Mail Mode In the E Mail Mode a scanned original document is converted to PDF TIFF MMR Modified Modified Read TIFF MR Modified Read or...

Page 90: ...g Guide Mail Transmission Reception Settings Specify settings of a subject message text signature etc for each registered mail address Also specify items related to e mail transmission and reception S...

Page 91: ...s or access codes Mail will be sequentially transmitted to the mail addresses registered in the mailing list You can also broadcast mail by specifying multiple mail addresses using one touch speed dia...

Page 92: ...ns press OK NOTE To specify a sender name open all three one touch speed dialing panels then press TTI Selector and select a sender name When you do not specify a sender name the mail will be sent und...

Page 93: ...enu For specification details of Retry and Retry Interval see Chapter 3 Setting Up a Mail Account in the Sendig Guide Manual I Fax Sending This section describes the basic procedure to transmit mail m...

Page 94: ...n see Chapter 2 Speed Dialing and Chapter 3 Basic Sending in the Facsimile Guide 6 Press Start The machine scans the document NOTE To cancel transmitting press Stop while scanning the document or whil...

Page 95: ...ing Guide If you set EMAIL RX PROTOCOL to POP3 in the MAIL USER SETTING menu you can also receive mail manually See Chapter 3 Setting Up a Mail Account in the Sending Guide This section describes the...

Page 96: ...mail NOTE To cancel receiving mail press Stop When CANCEL DURING TX RX is displayed press OK If data size of the transmitted mail is larger than that specified at MAX RX DATA SIZE of the MAIL USER SE...

Page 97: ...Sendig and Receiving I Fax 7 10 I Fax Basic Operations 7...

Page 98: ...e features and basic operations of the printer Features of the Printer 8 2 Connecting to a Computer 8 4 Connecting to a Network 8 4 Connecting through a Parallel Interface 8 5 Connecting through a USB...

Page 99: ...ory Saving Technology Memory Reduction Technology accomplishes 600 dpi printing with only 8 MB of memory for letter printing Complex page data is compressed to optimize available resources Paper Handl...

Page 100: ...are the TrueType screen fonts for 96 font solution and Canon Font Manager for easy management of installed fonts in Microsoft Windows 95 98 Me 2000 XP and Windows NT version 4 0 A list of typeface sam...

Page 101: ...chine has a built in print server that is compatible with TCP IP to allow use as a network printer for UNIX and Windows The print server is supplied with a 100Base TX 10Base T port therefore you can s...

Page 102: ...d a computer to the parallel port of this machine some utility software cannot be used For details contact your service representative C Connecting through a USB Interface This machine can connect to...

Page 103: ...s print settings in the Properties dialog box To switch between sheets click the tabs for the Page Setup Finishing Paper Source and Quality sheets You can also specify the various print settings by se...

Page 104: ...er 2 Remote UI Functions in the Remote UI Guide 1 Cancel the print job with your software application For details refer to your software application user s guide If you do not take care to stop the fl...

Page 105: ...Canceling a Print Job 8 8 Printing Basic Operations 8...

Page 106: ...chapter describes how to replace the toner cartridge and perform routine cleaning Replacing the Toner Cartridge 9 2 Routine Cleaning 9 10 Platen Glass and Cover 9 10 Feeder Cleaning 9 11 Roller Clean...

Page 107: ...message REPLACE CARTRIDGE is displayed Do not expose the toner cartridge to direct sunlight or strong light Do not leave the left cover open for a long time after the toner cartridge is installed NOTE...

Page 108: ...ge 9 3 1 Open the stack bypass 2 Pull out the left cover of the stack bypass CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may ea...

Page 109: ...andles marked with blue of the toner cartridge pull it out horizontally 4 Cut the protective bag of the new toner cartridge with scissors and remove it from the bag IMPORTANT Use only the toner cartri...

Page 110: ...rtically or upside down Do not discard the protective bag for the toner cartridge You will need it later to store the cartridge temporarily when the machine needs servicing 5 Hold the new toner cartri...

Page 111: ...because the toner may scatter and printing quality may deteriorate Pulling the seal upwards or downwards may break the seal If the seal breaks inside the toner cartridge and cannot be removed complete...

Page 112: ...wheels on the covered side of the toner cartridge as this may result in personal injury IMPORTANT Do not reattach the protective cover on the toner cartridge as this may damage the drum inside the ca...

Page 113: ...as it will go IMPORTANT Be careful not to touch the blue green drum inside the toner cartridge as this may damage the drum 9 Close the left cover of the stack bypass CAUTION When closing the left cove...

Page 114: ...k bypass CAUTION When closing the stack bypass be careful not to get your fingers caught as this may result in personal injury IMPORTANT Be sure to clean the roller every time you replace the toner ca...

Page 115: ...tic parts becoming deformed Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure...

Page 116: ...nal scanning area of the feeder IMPORTANT If the feeder scanning area is dirty it may result in a paper jam or blemished print output Clean the roller while spinning it The world s coral reefs where b...

Page 117: ...of two places separator and transparent plastic plate inside the feeder cover with a cloth slightly dampened with water CAUTION Do not dampen the cloth too much as this may damage the original or brea...

Page 118: ...Routine Cleaning 9 13 3 Close the feeder cover CAUTION When closing the feeder cover be careful not to get your fingers caught as this may result in personal injury 4 Open the feeder Maintenance 9...

Page 119: ...a cloth dampened with water CAUTION Do not dampen the cloth too much as this may damage the original or break the machine 6 Close the feeder CAUTION When closing the feeder be careful not to get your...

Page 120: ...ng using the cleaning paper Load LTR paper in the paper drawer to clean the roller IMPORTANT Cleaning paper can be printed only on LTR paper NOTE It takes about 2 1 2 minutes to clean the roller 1 Pre...

Page 121: ...4 Press F3 or F4 to highlight 02 PRNT CLEANING PAPR press OK The cleaning paper is printed 5 Open the stack bypass 6 Load the cleaning paper with the side on which the letter V is printed facing up F...

Page 122: ...ing the roller NOTE If a cleaning paper jam occurs the alarm indicator blinks red Press Stop remove the jammed cleaning paper Discard the cleaning paper after use More Information For more information...

Page 123: ...Routine Cleaning 9 18 Maintenance 9...

Page 124: ...d solutions that may be helpful in fixing them List of Error Messages 10 2 Self Diagnostic Display 10 2 When Problems Occur during Fax Operations 10 8 Sending Documents 10 8 Receiving Documents 10 11...

Page 125: ...possible causes and remedies ALREADY IN USE Cause You attempted to create a polling box preset polling box transfer box confidential box or relay box but that box is already created Remedy Change you...

Page 126: ...original as LTR because of its curl and the TX rotation is activated This stops scanning Another possibility is that a paper jam occurred during scanning Remedy Press F4 OK set the original again DOC...

Page 127: ...ause The telephone number you attempted to dial using one touch speed dialing coded speed dialing or group dialing was not registered Remedy Register the telephone number before using it NOT AVAILABLE...

Page 128: ...tored in memory Remedy If you do not mind printing the document on different size paper select YES If not select NO or press Stop replace the paper press Start REC PAPER JAM Cause An original jam or p...

Page 129: ...ng the printing of a report Remedy Remove the jammed paper or replenish the paper Then try again from the beginning STOP KEY PRESSED PRESS OK KEY Cause Stop has been pressed while scanning the origina...

Page 130: ...t sending TX LIMIT REACHED Cause Sending has been restricted Remedy Set RESTRICT TX from the DEPT ID MANAGEMENT menu to OFF See Chapter 5 System Manager Settings in the Reference Guide WRONG PAPER SIZ...

Page 131: ...gain If the number is registered for one touch or coded speed dialing check that the number is correct Cause 5 Is the other party s fax machine out of paper Remedy Contact the other party to check whe...

Page 132: ...e guides to the size of the document you are faxing and resend Cause 2 Is the other party s paper smaller than the size of the document you sent Remedy If the other party is using small size paper you...

Page 133: ...d specify the same number Cause 4 Did you make a mistake in the subaddress or password registered for one touch or coded speed dialing Remedy Check your one touch or coded speed dialing settings Cause...

Page 134: ...heck the other party s registered subaddress or password and specify the same number Cause 3 Did you make a mistake in the subaddress or password registered for one touch or coded speed dialing Remedy...

Page 135: ...Cause Are the setting options to select the DRAWER ELIGIBLTY correct Remedy Correct the fax reception options for selecting the DRAWER ELIGIBLTY You cannot receive a confidential document in your conf...

Page 136: ...ON Remedy Because ECM corrects errors during a transmission any problems on the line can mean that the transmission will take extra time Set ECM to OFF You cannot get documents from information servic...

Page 137: ...roubleshooting in the PCL Printer Guide The media setting does not match the layout Print results are changed because of a memory shortage The toner cartridge is almost out of toner An incorrect media...

Page 138: ...ayed REPLACE TONER is displayed See the Reference Guide SUPPLY REC PAPER is displayed See the Reference Guide See the Reference Guide See Chapter 4 Troubleshooting in the PCL Printer Guide The Printer...

Page 139: ...y result in electrical shock CAUTION Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the...

Page 140: ...information ready Product name imageCLASS 2300 Serial number located on the label at the back of the machine Details of the problem Steps taken to try to resolve the problem and the results CAUTION I...

Page 141: ...If You Cannot Solve the Problem 10 18 Troubleshooting 10...

Page 142: ...ications 11 2 Main Unit 11 2 Feeder 11 4 Fax Specifications 11 5 Printer Specifications 11 6 Controller Specifications 11 6 Software Specifications 11 6 Interface Specifications 11 7 Parallel Interfac...

Page 143: ...x 600 dpi Number of Tones 256 Acceptable Paper Stock Paper drawer 16 to 24 lb bond 60 to 90 g m2 Plain Colored paper Recycled paper Stack bypass 16 to 32 lb bond 60 to 128 g m2 Plain Heavy Colored pap...

Page 144: ...R 16 cpm STMT 20 cpm Reduction LGL LTR 78 16 cpm 11 x 17 LGL 73 10 cpm 11 x 17 LTR 64 16 cpm Enlargement LGL 11 x 17 121 9 cpm LTR 11 x 17 129 9 cpm STMT 11 x 17 200 9 cpm Except when paper is fed fro...

Page 145: ...9 lb 49 5 kg Item Specifications Type Automatic Document Feeder Originals Original supply tray 11 x 17 LGL LTR LTR Original Paper Weights 10 to 32 lb bond 37 to 128 g m2 One page scanning for 10 to 14...

Page 146: ...PSTN currently supports 28 8 Kbps modem speed or lower depending on the telephone line conditions Item Specifications Name Canon Super G3 Fax Board Sending Sizes or Original Sizes 11 x 17 to STMT Pape...

Page 147: ...z Memory RAM 8MB Host interface One parallel connector Centronics compliant bidirectional One USB connector V 1 1 Two expansion board slots RAM socket 1 ROM socket 2 Printer Languages PCL 5e 6 emulati...

Page 148: ...number Signal 1 STROBE 19 GND STROBE 2 DATA0 20 GND DATA0 3 DATA1 21 GND DATA1 4 DATA2 22 GND DATA2 5 DATA3 23 GND DATA3 6 DATA4 24 GND DATA4 7 DATA5 25 GND DATA5 8 DATA6 26 GND DATA6 9 DATA7 27 GND D...

Page 149: ...Control panel 1 7 Copy Basic Features screen 4 2 COPY key 1 9 Copy operations 4 4 Copy shortcut keys 1 10 Cursor keys 1 11 D Date and time setting 5 5 Delayed transmission 7 4 Delayed Transmission key...

Page 150: ...1 Memory Reference key 1 11 Modified Huffman MH 7 2 Modified Modified Read MMR 7 2 Modified Read MR 7 2 Monitor key 1 9 N Network Model 1 5 7 2 Network settings 7 3 Numeric keys 1 9 O OK key 1 10 1 11...

Page 151: ...ime settings 1 6 Installing fax driver 1 6 Installing printer driver 1 6 Setting up and connecting to network 1 6 System Manager settings 1 6 Setting up the machine for I Fax 7 3 SMTP 7 2 Space key 1...

Page 152: ...e registering 5 10 Upper left cover 1 8 USB interface 8 5 USB port 8 2 8 5 V Ventilation slot 1 7 Vertical placement 2 3 W When problems occur during fax operations 10 8 Other problems 10 13 Receiving...

Page 153: ...CT SHALL BIND CANON USA OR ANY SERVICE PROVIDER NO WARRANTY IS GIVEN ON ANY USED PRODUCT This warranty shall be void and of no force and effect if the Product is damaged as a result of a abuse neglect...

Page 154: ...and effect if the Cartridge is damaged as a result of a abuse neglect mishandling or alteration of the Cartridge a Product Accessory or a Product in which the Cartridge is incorporated electric curre...

Page 155: ...ation n gligente ou la modification de la Cartouche de l Accessoire d un Produit ou un Produit dans lequel la Car touche est ins r e les variations de courant lectrique l exposition la lumi re ou les...

Page 156: ......

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