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Canon im2520f User Manual Download Page 103

9

9.1 The Fax Does not Work Properly

9-4

im2520f

Ap

pe

ndix

Chapter 9

Telephone calls are difficult to make

At this Time

Apparent Cause

Countermeasures

Nothing can be heard 
from the external 
telephone receiver.

Is the circuit cord connected to the 
product?

Connect the line cord to the product.

During Communication

Confirm again after communication 
completes.

No ringing sound is 
audible even if a number 
is dialed.

Is the line type set correctly?

Set the line type correctly.

The destination’s voice 
is not easily audible 
during on-hook dialing.

Is the monitor volume too low?

Increase the monitor volume.

The telephone ring is too 
quiet (loud).

Is the monitor volume too quiet 
(loud)?

Adjust the monitor volume.

The destination’s voice 
is hard to hear on the 
external telephone 
receiver.

Is the receiver volume too low?

Increase the receiver volume.

ND-L_Fax_MC.book  Page 4  Saturday, August 9, 2003  10:35 AM

Summary of Contents for im2520f

Page 1: ......

Page 2: ...1 4 Convenient Functions with Registration 1 9 1 5 Regarding Onscreen Notations 1 10 2 Basic Transmission 2 1 Performing The Auto mode Screen 2 2 Sending a fax 2 2 2 2 Performing Dial Transmission 2...

Page 3: ...h number 6 3 Transmission after searching by destination 6 4 6 2 What is the Fax Program Function 6 5 Transmitting by a fax program 6 5 6 3 Transmitting to Multiple Destinations 6 6 6 4 What is Chain...

Page 4: ...3 What is Polling Reception 7 6 Performing polling reception 7 6 8 Using the Document Functions 8 1 What are the Document Functions 8 2 Verifying the documents saved on the bulletin board 8 3 Verifyi...

Page 5: ...s poor 9 2 Reception is poor 9 3 Telephone calls are difficult to make 9 4 9 2 Replacing the Completion Stamp 9 5 Replacing the Spare TX Marker STAMP 2 9 5 9 3 List of Terms 9 7 Explanation of terms 9...

Page 6: ...uch Panel Messages 9 Troubleshooting 10 Index Advanced Operations Read the User Manual Advanced Operations for the following items 1 Introduction 2 Safety Information 3 Precautions 4 Auxiliary Functio...

Page 7: ...Contents vi im2520f ND L_Fax_MC book Page vi Saturday August 9 2003 10 35 AM...

Page 8: ...Before Using Chapter 1 1 1Before Using ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 9: ...u do not understand during use or if a problem arises G User Manual Basic Operations Here we will explain the basic methods of operation precautions for using this product and operation of the copy fu...

Page 10: ...can be used without thinking separately about the use of fax and copy functions When the FAX and Copy screen is set as the priority screen setting the Auto mode screen can be displayed by pressing th...

Page 11: ...x Screen is displayed by pressing the Fax Scan key in the control panel Fax screen This is the screen for using the fax functions Tip There are four fax address modes One Touch Search 10 Key Dialing a...

Page 12: ...indexes and is capable of registering 540 one touch keys G The Index List Screen This is displayed by touching Index List in the One Touch screen There are a total of 36 index keys and up to 15 one to...

Page 13: ...the fax destinations by name Touch Search displays a screen which searches for destinations by name G The 10 key Dialing Screen This screen designates the fax destinations by using the 10 Key Pad G Th...

Page 14: ...Before Using Chapter 1 This screen is for setting the quality density and reduction when sending a fax G The FAX Menu Screen This screen is for setting communications functions ND L_Fax_MC book Page...

Page 15: ...displayed by pressing the Copy key in the control panel Copy screen This is the screen for using the copy functions Refer to Basic Operations for use of the copy function The Fax Screen is displayed b...

Page 16: ...ns volume Self Telephone Registering Telephone Numbers of Settings and FAX Items for the Administrator in the Advanced Operations volume Self ID Registering the FAX ID Displayed at the Destination of...

Page 17: ...creen Notations Reading fax original Dialing Transmitting fax Waiting for redial Receiving fax In manual reception mode Document with polling transmission wait Document registered on bulletin board Re...

Page 18: ...nt wait Document with memory recall wait Copying Receiving print data from PC There are still print jobs from the PC that have not been printed Account management is specified Replace toner bottle Rep...

Page 19: ...1 1 5 Regarding Onscreen Notations 1 12 im2520f Before Using Chapter 1 ND L_Fax_MC book Page 12 Saturday August 9 2003 10 35 AM...

Page 20: ...Basic Transmission Chapter 2 2 2Basic Transmission ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 21: ...using the 10 Key Pad and then press the Start key Note Only one fax can be sent at a time from the Auto mode Screen If registered in one touch key then up to the first 5 faxes can be displayed on the...

Page 22: ...et connection In particular normal fax transmission may not be possible If errors occur frequently when using the fax machine over the IP phone transmit receive the document over the PSTN For the proc...

Page 23: ...to clear the number For multiple destinations touch Add Dest and input the next fax number You can select up to a maximum of 12 destinations 5 Press the Start key To interrupt a transmission press th...

Page 24: ...en setting on the glass 1 Set the original on the glass and close the cover 2 Press the Fax Scan key 3 Touch 10 key Dialing 4 Input the fax number of the destination with the 10 Key Pad Press the C ke...

Page 25: ...ion Chapter 2 5 Press the Start key 6 Set the next original touch Restart Scan then press the Start key 7 After scanning of the original to be transmitted is finished touch Scan End then press the Sta...

Page 26: ...ransmitting after adjusting the quality 1 Set the original in the paper feed tray or on the glass 2 Press the Fax Scan key 3 Touch Quality Reduction 4 Touch Quality and set the resolution 5 Designate...

Page 27: ...to match the density and color of the original 1 Set the original in the paper feed tray or on the glass 2 Press the Fax Scan key 3 Touch Quality Reduction 4 Touch Contrast and set the density 5 Desi...

Page 28: ...ger set whether the destination receives it reduced in size 1 Set the original in the paper feed tray or on the glass 2 Press the Fax Scan key 3 Touch Quality Reduction 4 Touch Reduction Area then tou...

Page 29: ...ame size as the original 1 000 regardless of the paper size in the receiving fax machine Note If the paper in the receiving fax machine is smaller than the original parts of the original may not be pr...

Page 30: ...Basic Reception Chapter 3 3 3Basic Reception ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 31: ...nnot be received when the memory remaining is 0 or when little memory remains Paper sizes that can be received Letter to 11 17 L About the Received Documents When there is no paper the same size as th...

Page 32: ...you can receive documents after lifting the receiver and checking for the fax transmission sound See p 7 3 for the procedure for receiving manually When the call is a telephone call you can talk Note...

Page 33: ...3 3 1 Automatic Fax Reception 3 4 im2520f Basic Reception Chapter 3 ND L_Fax_MC book Page 4 Saturday August 9 2003 10 35 AM...

Page 34: ...Using as a Telephone Chapter 4 4 4Using as a Telephone ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 35: ...lift the telephone receiver and hear a beep sound of the fax hang up the telephone receiver If you lift the telephone receiver during fax transmission it may reduce the communication speed or cause c...

Page 36: ...See p 2 3 Designation using the fax program See p 6 5 The ringing sound is audible from the monitor speaker 4 Pick up the telephone receiver when the destinations voice is heard 5 When done talking h...

Page 37: ...phone receiver and hear a beep sound of the fax hang up the telephone receiver 4 Designate the destination Designation using the one touch keys See p 6 2 Performing dial transmission See p 2 3 Designa...

Page 38: ...Verification of Results Chapter 5 5 5Verification of Results ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 39: ...munication Displays the status of fax transmission documents and fax reception documents Number of Documents in Transmission or Awaiting Transmission 200 Max Number of Transmitted Documents 96 Max Num...

Page 40: ...ouch Job This displays the job status Up to 4 jobs can be displayed on one screen Touch and and the following screen will be displayed 3 View details by selecting the desired job key Touch Delete to d...

Page 41: ...t Order 1 Touch Job List 2 Touch Print Order 3 Verify the print order Up to 4 lists can be displayed on one screen up to a maximum of 8 Touch and and the following screen will be displayed 4 Touch Ent...

Page 42: ...inting operation status for copies and documents printed from the PC 3 View details by selecting the desired print key Up to 4 lists can be displayed on one screen Touch and and the following screen w...

Page 43: ...to retrieve the desired document Touching Interim Rep while it is displayed outputs a transmission interim activity report Documents awaiting transmission can only be deleted when Delete is displayed...

Page 44: ...is displays the reception activity 3 Verify the reception activity Touch and to retrieve the desired document Reception will start if the Retry key is pressed while awaiting polling reception Touch De...

Page 45: ...5 5 6 Verifying Reception Activity 5 8 im2520f Verification of Results Chapter 5 ND L_Fax_MC book Page 8 Saturday August 9 2003 10 35 AM...

Page 46: ...Transmitting Various Faxes Chapter 6 6 6Transmitting Various Faxes ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 47: ...can key 3 Touch One Touch and designate the destination Multiple destinations can be selected Up to a maximum of 300 destinations can be specified If you touch a key mistakenly pressing the same key a...

Page 48: ...ree digit one touch number using the 10 Key Pad The one touch key for the input one touch number is highlighted 5 Press the Start key When the original is set on the original glass after is scanned to...

Page 49: ...Press the Fax Scan key 3 Touch Search then touch Search 4 Input the name of the destination and touch Enter The input name of the destination can be up to 12 characters long and input in alphanumeric...

Page 50: ...Perform the following procedure after storing the fax program beforehand in the one touch keys For how to register for fax program refer to FAX Program Registration of Configuring the Utilities and Fa...

Page 51: ...owing method for selection Designation using the one touch keys See p 6 2 Performing dial transmission See p 2 3 Designation using a fax program See p 6 5 Tip The number of destinations that can be se...

Page 52: ...numbers and extensions in separate one touch keys and to perform transmission after combining these Note For chain dial transmission a maximum of 192 digits can be dialed Transmitting after combining...

Page 53: ...ble to designate a scan area during original transmission Designating the scan range for the original 1 Set the original on the original feed device or the original glass 2 Press the Fax Scan key 3 To...

Page 54: ...toDetect sets the size closest to the original size in the scan range Touch Metric when setting a scan area in metric 6 Designate the destination Designation using the one touch keys See p 6 2 Perform...

Page 55: ...tering TSI Names of Settings and FAX Items for the Administrator in the Advanced Op erations volume Where there are multiple transmission names registered the factory default set tings are set to the...

Page 56: ...settings by touching Cancel A maximum of 8 TSI can be registered 6 Designate the destination Designation using the one touch keys See p 6 2 Performing dial transmission See p 2 3 Designation using a f...

Page 57: ...up to 20 characters in length Destination insertion can only be set when the TSI is set For details refer to Registering TSI Names of Settings and FAX Items for the Administrator in the Advanced Oper...

Page 58: ...Touch Set 1 then touch TX Report 5 Select the report output method then touch Enter When Default is indicated the TX report is output as set in Utility Admin 1 When ON is indicated the TX report is o...

Page 59: ...ission is performed Transmitting 2in1 It is possible to scan a 2 page original and transmit it as a single page original Tip Use the paper feed tray when 2in1 transmission is designated The original s...

Page 60: ...ss the Fax Scan key 3 Touch FAX Menu 4 Touch Set 1 then touch 2in1 5 Designate the destination Designation using the one touch keys See p 6 2 Performing dial transmission See p 2 3 Designation using a...

Page 61: ...sible to scan and send double sided originals Tip Even if a double sided original is transmitted the receiving fax will print it on sin gle sided sheets Double sided transmission cannot be set at the...

Page 62: ...Press the Fax Scan key 3 Touch FAX Menu 4 Touch Set 1 then touch 2 Sided TX 5 Select document margin and document direction and touch Enter Select from Standard Book Top Margin and Auto when setting d...

Page 63: ...ing a fax program See p 6 5 7 Press the Start key The double sided transmission designation is released once transmitted Tip Double sided transmission default settings can be changed in the Admin 1 sc...

Page 64: ...uch cases makes transmission as Letter size possible regardless of the orientation of the original Letter size document Tip The only document size capable of TX rotation is Letter TX rotation cannot b...

Page 65: ...using a fax program See p 6 5 6 Press the Start key The TX rotation transmission designation is released once transmitted Tip TX rotation transmission default settings can be changed in the Admin 1 sc...

Page 66: ...l time transmission cannot be designated at the same time Performing TX prioritized 1 Set the original on the paper feed tray or the glass 2 Press the Fax Scan key 3 Touch FAX Menu 4 Touch Set 2 then...

Page 67: ...ment scanned into the memory can be transmitted at a designated time Tip Time designated transmission cannot be set at the same time as real time transmission and TX priority When using time designate...

Page 68: ...Enter Input the time in 24 hour notation Press the C key to clear the number The settings are released by touching Cancel Input 00 00 for 0 00 am 6 Designate the destination Designation using the one...

Page 69: ...optional TX Marker STAMP UNIT 2 is necessary Transmission stamp cannot be set at the same time as double sided transmis sion Replace the stamp when the stamp becomes faint See p 9 5 There is no stampi...

Page 70: ...ual transmission the stamp is applied after successful transmission to the destination During memory transmission the stamp is applied to pages properly stored in the memory Tip Whether or not to plac...

Page 71: ...eal time transmission cannot be set at the same time as 2in1 transmission double sided transmission and time designed transmission Transmitting while scanning the original 1 Set an original in the pap...

Page 72: ...roneously transmitted to the wrong recipient These passwords need to be configured in advance in the utility mode For details refer to Password Registration for Password Communication of Settings and...

Page 73: ...e Start key The Password TX designation is released once transmitted Remote copying If the remote copying function is used when sending two or more copies of the same document to the receiving fax the...

Page 74: ...touch Remote Copy 5 Input the number of copies using the 10 Key Pad then touch Enter Between 2 and 99 copies can be set 6 Designate the destination Designation using the one touch keys See p 6 2 Perf...

Page 75: ...ne Tip The document in the memory is deleted after transmission Polling transmission is not possible when the memory is full The transmission cost of the polling transmission is borne by the receiver...

Page 76: ...tings 6 im2520f 6 31 Transmitting Various Faxes Chapter 6 4 Touch Appl then touch Polling TX 5 Specify the quality then touch Next 6 Press the density key then touch Next ND L_Fax_MC book Page 31 Satu...

Page 77: ...n or Scan Area then touch Next 8 Set the transmission function TSI Setting See p 6 10 Stamp Setting See p 6 24 2in1 Setting See p 6 15 Double sided Transmission Setting See p 6 16 Rotation Setting See...

Page 78: ...Receiving Various Faxes Chapter 7 7 7Receiving Various Faxes ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 79: ...password must be registered beforehand Refer to Password Registration for Password Communication of Settings and FAX Items for the Administrator in the Advanced Operations volume The transmitting mac...

Page 80: ...he icon is displayed in the fax screen During fax transmission hang up the telephone receiver If you lift the telephone receiver during fax transmission it may reduce the com munication speed or cause...

Page 81: ...7 7 2 What is Manual Reception 7 4 im2520f Receiving Various Faxes Chapter 7 4 Touch Fax Setting 5 Touch RX Functions 6 Touch Reception Mode ND L_Fax_MC book Page 4 Saturday August 9 2003 10 35 AM...

Page 82: ...cation errors 1 When the calling sound rings press the Fax Scan key and pick up the telephone receiver 2 After completing the conversation and after the other party has started the fax transmission pr...

Page 83: ...this end as can the time of transmission When using polling to receive a large number of documents it is possible to specify reception late at night in order to save on telecommunications bills Tip I...

Page 84: ...gnating by Dial Input Input the fax numbers using the 10 Key Pad then touch F CODE Next touch F CODE SEF and input the F code using the 10 Key Pad 5 Designate the recipient then touch Next 6 Input the...

Page 85: ...7 7 3 What is Polling Reception 7 8 im2520f Receiving Various Faxes Chapter 7 ND L_Fax_MC book Page 8 Saturday August 9 2003 10 35 AM...

Page 86: ...Using the Document Functions Chapter 8 8 8Using the Document Functions ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 87: ...ies and Fax in the Advanced Operations volume There are 3 document functions as follows Item Explanation Bulletin Board This displays the documents saved on the bulletin board A maximum of 10 document...

Page 88: ...ouch Job List 2 Touch Doc then touch Bultn Board 3 Select the documents to be verified Touch and to retrieve the desired document 4 Verify the details of the documents Touch Print to print a document...

Page 89: ...3 Select the confidential box 4 Verify the documents in the confidential box Touch and to retrieve the desired document Touching Check displays the detailed data Touch Print to print a document Prints...

Page 90: ...en touch Public 3 Verify the stored documents Touch and to retrieve the desired document Touch Print to print a document Once printed documents are deleted Touch Delete to delete a document To forward...

Page 91: ...broadcast transmission one F code can be designated When F codes have been registered beforehand for one touch key it is possible to specify F codes for each destination What is F code confidential c...

Page 92: ...n the 10 Key Pad Next touch F CODE 2 Touch F CODE SUB and input the F code One F code can be designated per transmission when F codes are designated in the 10 key dialing screen Touch F CODE SID PWD a...

Page 93: ...ieving Documents Registered in a Bulletin Board See p 8 3 Remote copying The transmitting end can designate the number of pages to be printed at the receiv ing end and send them Set F CODE SUB as foll...

Page 94: ...saved to the bulletin board from other fax machines Tip Before saving documents on the bulletin board it is necessary to install the bul letin board beforehand and register the F code and F code pass...

Page 95: ...number to which the document is to be registered Selecting a number where a document is already saved will overwrite the new document 6 Select the quality then touch Next 7 Indicate the density then...

Page 96: ...l in the paper feed tray or on the glass 2 Set the transmission functions for quality density and reduction 3 Input the F code of the registered bulletin board to F CODE SUB 4 Input the F password of...

Page 97: ...rpart machine An F code password is necessary when the counterpart machine uses an F code password Transacting bulletin board documents from another fax 1 Press the Fax Scan key 2 Touch FAX Menu 3 Tou...

Page 98: ...Indicate the reception time using the 10 Key Pad Input the time in 24 hour notation Press the C key to clear the number Touch Timer Off when not designating a time 6 Press the Start key 7 The notific...

Page 99: ...8 8 4 Retrieving Bulletin Board Documents 8 14 im2520f Using the Document Functions Chapter 8 ND L_Fax_MC book Page 14 Saturday August 9 2003 10 35 AM...

Page 100: ...Appendix Chapter 9 9 9Appendix ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 101: ...Is there any problem with the connection to the receiving fax Check by making a copy with the product If the image of the copy is clear transmit again The image received by the destination is blank Is...

Page 102: ...again The received paper is blank Is there any toner left Replace toner bottle Does the destination have the document set backwards Check the destination No auto reception Is the product set to manual...

Page 103: ...n completes No ringing sound is audible even if a number is dialed Is the line type set correctly Set the line type correctly The destination s voice is not easily audible during on hook dialing Is th...

Page 104: ...cedure if the transmission completion stamp becomes faint Tip An optional TX Marker STAMP UNIT 2 is necessary Replacing the Spare TX Marker STAMP 2 1 Pull the lever for the paper feed cover and open i...

Page 105: ...eplacing the Completion Stamp 9 6 im2520f Appendix Chapter 9 4 Set the new Spare TX Marker STAMP 2 5 Replace the guide and return the paper feed cover ND L_Fax_MC book Page 6 Saturday August 9 2003 10...

Page 106: ...rom a computer can be received as an image JBIG Encoding This the new data compression and expansion format determined by the Joint Bi level Image Expert Working Group part of the ITU T International...

Page 107: ...esolution of 3 851 line mm Terminal Adapter TA This is a device for connecting a PC analog telephone G3 fax etc to a digital line Some are used connected to the DSU Digital Service Unit by the termina...

Page 108: ...Index Chapter 10 10 10Index ND L_Fax_MC book Page 1 Saturday August 9 2003 10 35 AM...

Page 109: ...creen 1 4 Broadcast transmission 6 6 Bulletin board 8 3 8 8 8 9 8 12 C Chain dial 6 7 Confidential box 8 4 D Density adjustment 2 8 Dial transmission 2 3 Document 8 2 Double sided transmission 6 16 F...

Page 110: ...7 2 Password transmission 6 27 Performing TX prioritized 6 21 Polling reception 7 6 Polling transmission 6 30 Print order 5 4 Print status 5 5 Q Quality adjustment 2 7 R Real time transmission 6 26 Re...

Page 111: ...ndex Chapter 10 T Telephone 4 2 Time designed transmission 6 22 Transmitting 2in1 6 14 TX rotation 6 19 V Verifying reception activity 5 7 Verifying transmission activity 5 ND L_Fax_MC book Page 4 Sat...

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