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¶
Errors occur frequently while sending faxes.
The telephone lines may be in poor condition, or you may have a bad
connection.
•
Lower the transmission speed (
→
TX START SPEED
, p. 14-10).
If none of these solutions solve the problem, unplug the FAX and wait for
at least five seconds. Then plug it back in and try sending again. If you
still cannot send, contact your local authorised Canon dealer or the Canon
help line.
Receiving Problems
¶
Cannot receive a fax automatically.
The FAX may not be set to receive automatically.
•
For the FAX to receive faxes automatically, the receive mode must be
set to
FAX ONLY MODE
, Fax/Tel Mode,
ANS.MACHINE MODE
, or
NET SWITCH
* (
→
Chapter 8). If you have set
ANS.MACHINE MODE
,
confirm that an answering machine is connected to the FAX and that
it is turned on with an outgoing message properly recorded
(
→
p. 8-10).
The FAX may have a document stored in memory, leaving little or no
memory available.
•
Print, send, or delete any documents stored in memory (
→
p. 9-5).
An error may have occurred during reception.
•
Check the LCD for an error message (
→
p. 13-8).
•
Print an
ACTIVITY REPORT
and check for an error code
(
→
p. 11-3).
The multi-purpose tray may be empty.
•
Make sure paper is loaded in the multi-purpose tray (
→
p. 2-14).
The telephone line cord may not be connected properly.
•
Make sure it is connected properly (
→
p. 2-6).
¶
No automatic switching between telephone and fax calls.
The FAX may not be set to switch automatically between telephone and fax
calls.
•
For the FAX to switch automatically, the receive mode must be set to
Fax/Tel Mode,
ANS.MACHINE MODE
, or
NET SWITCH
*
(
→
Chapter 8). If you have set
ANS.MACHINE MODE
, confirm that an
answering machine is connected to the FAX and that it is turned on
with an outgoing message properly recorded (
→
p. 8-10).
The FAX may have a document stored in memory, leaving little or no
memory available.
•
Print, send, or delete any documents stored in memory (
→
p. 9-5).
*
NET SWITCH
is only available for Australia and New Zealand.
Chapter 13
Troubleshooting
13-15
T
roubleshooting
Summary of Contents for FAX-L280
Page 1: ...FAX L280 L200 User s Guide...
Page 10: ...x Preface...
Page 56: ...5 10 Paper Handling Chapter 5...
Page 78: ...6 22 Speed Dialling Chapter 6...
Page 100: ...7 22 Sending Faxes Chapter 7...
Page 116: ...8 16 Receiving Faxes Chapter 8...
Page 140: ...10 4 Copying Chapter 10...
Page 146: ...11 6 Reports and Lists Chapter 11...
Page 156: ...12 10 Maintenance Chapter 12...
Page 192: ...A 4 Specifications Appendix A...