Chapter 13
Troubleshooting
13-15
T
roubleshooting
■
Errors occur frequently while sending.
The telephone lines may be in poor condition, or you may have a bad
connection.
• Lower the transmission speed (
1
TX START SPEED
, p. 14-10).
n
If none of these solutions solve the problem, unplug the FAX and wait for at least five
seconds. Then plug it back in and try sending again. If you still cannot send, contact your
local authorised Canon dealer or the Canon help line.
Receiving Problems
■
Cannot receive a fax automatically.
The FAX may not be set to receive automatically.
• For the FAX to receive faxes automatically, the receive mode must be set to
FAX
ONLY MODE
,
Fax/Tel Mode
,
ANS.MACHINE MODE
, or
NET SWITCH
*
(
1
Chapter 8). If you have set
ANS.MACHINE MODE
, confirm that an answering
machine is connected to the FAX and that it is turned on with an outgoing message
properly recorded (
1
p. 8-10).
The FAX may have a document stored in memory, leaving little or no memory
available.
• Print, send, or delete any documents stored in memory (
1
p. 9-5).
An error may have occurred during reception.
• Check the LCD for an error message (
1
p. 13-8).
• Print an ACTIVITY REPORT and check for an error code (
1
p. 11-3).
The multi-purpose tray may be empty.
• Make sure paper is loaded in the multi-purpose tray (
1
p. 2-14).
The telephone line cord may not be connected properly.
• Make sure it is connected properly (
1
p. 2-6).
■
No automatic switching between telephone and fax calls.
The FAX may not be set to switch automatically between telephone and fax calls.
• For the FAX to switch automatically, the receive mode must be set to
Fax/Tel Mode
,
ANS.MACHINE MODE
, or
NET SWITCH
* (
1
Chapter 8). If you have set
ANS.MACHINE MODE
, confirm that an answering machine is connected to the FAX
and that it is turned on with an outgoing message properly recorded (
1
p. 8-10).
The FAX may have a document stored in memory, leaving little or no memory
available.
• Print, send, or delete any documents stored in memory (
1
p. 9-5).
*
NET SWITCH
is only available for Australia and New Zealand.
Summary of Contents for FAX L200
Page 1: ...User s Guide ...
Page 10: ...x Preface ...
Page 56: ...5 10 Paper Handling Chapter 5 ...
Page 78: ...6 22 Speed Dialling Chapter 6 ...
Page 100: ...7 22 Sending Faxes Chapter 7 ...
Page 116: ...8 16 Receiving Faxes Chapter 8 ...
Page 140: ...10 4 Copying Chapter 10 ...
Page 146: ...11 6 Reports and Lists Chapter 11 ...
Page 156: ...12 10 Maintenance Chapter 12 ...
Page 192: ...A 4 Specifications Appendix A ...
Page 212: ...I 8 Index ...