Canon BJC-S200, Quick Start Manual, Page: 39 / 56

Troubleshooting
35
Printed
output is
faded or
colors are
incorrect
(continued)
Print Mode is
improperly set M
AC
OS
In the Print dialog box, select the appropriate Print
Mode setting.
Incorrect media
type W
INDOWS
On the Main tab of the S200 Properties window, confirm that
the Media Type selected matches the paper loaded.
M
AC
OS
In the Print dialog box, confirm that the Media Type selected
matches the paper loaded.
Print Quality is
improperly set W
INDOWS
On the Main tab of the S200 Properties window, select the
appropriate Print Quality setting: High , Standard , Draft
or Custom .
M
AC
OS
In the Print dialog box, select the Manual icon, then click the
Details button. In the Detailed Setting window, slide the Print
Quality bar to select your preferred output quality.
Printed
output is
faded or
unclear Media not loaded
print-side up Check that your media is placed in the printer facing in the correct
direction. See “Loading Paper and Other Media” on page 4.
Low ink One or both ink tanks may be low. See “Monitoring Ink Levels” on
page 21.
Ink tanks are not
seated properly Check that the ink tanks are firmly seated in the printhead, and reseat
them if necessary. See “Replacing Ink Tanks” on page 23.
Printhead needs
to be aligned Perform printhead alignment. See “Aligning the Printhead” on
page 29.
Meaningless
characters
printed Corrupted print
instructions are
stored in the
printer buffer 1. Unplug the printer to clear the printer buffer.
2. Cancel the print job from the computer. See “Cancelling a Print
Job” on page 7.
3. Plug the printer in again.
Printer or
computer not
securely
connected Ensure the printer is securely connected to the computer by
reconnecting the USB cable to the computer port.
Problem Possible Cause Try This
S200 QS.book Page 35 Tuesday, September 18, 2001 9:02 AM