Canon B180C User Manual Download | Manualshive

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9

9

SOLUTIONS TO COMMON PROBLEMS

SOLUTIONS TO
COMMON
PROBLEMS

Clearing jams ............................................................... 9-2

Jams in the Automatic Document Feeder (ADF) .................... 9-2
Jams in the multi-purpose tray ............................................... 9-3

Periodic cleaning......................................................... 9-4

Cleaning the exterior of the fax............................................... 9-4
Cleaning the interior of the fax................................................ 9-4
Testing and cleaning the BJ cartridge print head ................... 9-7
Replacing the BJ cartridge ..................................................... 9-8

Troubleshooting ........................................................ 9-11

Paper feeding problems ....................................................... 9-11
Faxing problems ................................................................... 9-12
Copying problems................................................................. 9-16
Telephone problems ............................................................. 9-16
Print quality problems ........................................................... 9-17
General problems ................................................................. 9-17

LCD messages........................................................... 9-18
In case of a power failure.......................................... 9-23

During a power failure .......................................................... 9-23
Memory clear report ............................................................. 9-23

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Summary of Contents for B180C

Page 1: ...FAX B180C B160 I L E S User s Guide FAX B180C B160 USER S GUIDE ...

Page 2: ......

Page 3: ...rpose tray 1 12 Setting the TEL LINE TYPE 1 13 Dialling through a switchboard PBX 1 14 Registering the access type and the outside line access number 1 14 Testing the fax 1 16 2 PREPARING TO USE YOUR FAX Main components of your fax 2 2 Fax controls the operation panel 2 3 Guidelines for entering numbers letters and symbols 2 5 Correcting mistakes 2 7 Registering sender information 2 8 Personalisin...

Page 4: ...our documents 6 2 Sending methods 6 3 Dialling methods 6 4 Sending documents 6 5 Memory sending 6 5 Manual sending 6 6 Messages displayed during sending 6 7 Cancelling sending 6 8 Redialling when the line is busy 6 9 Manual redialling 6 9 Automatic redialling 6 9 Sequential broadcasting 6 12 Sending a document to more than one location 6 12 Documents stored in memory 6 13 Printing a list of docume...

Page 5: ...ving documents in memory when a problem occurs 7 10 Polling to receive documents 7 11 Cancelling receiving 7 12 Receiving restriction 7 13 8 SETTINGS AND ACTIVITY REPORTS Selecting a menu 8 2 Activity reports 8 7 How to print a report 8 7 Activity report 8 8 One touch speed dialling list 8 9 Coded speed dialling list 8 9 Group dialling list 8 9 User s data list 8 10 Doc memory list 8 10 TX Transmi...

Page 6: ...rtridge print head 9 7 Replacing the BJ cartridge 9 8 Troubleshooting 9 11 Paper feeding problems 9 11 Faxing problems 9 12 Copying problems 9 16 Telephone problems 9 16 Print quality problems 9 17 General problems 9 17 LCD messages 9 18 In case of a power failure 9 23 During a power failure 9 23 Memory clear report 9 23 APPENDIX OPTIONS Optional handset A 2 Package contents A 2 Attaching the hand...

Page 7: ...on Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owners This equipment H12240 H12241 conforms with the essential requirements of EC Directive 1999 5 EC We declare that this product conforms with the EMC requirements of EC Directive 1999 5 EC at nominal mains input 230V 50Hz although the rated input of the product is 200V 240V 50 60H...

Page 8: ... the most of your fax and its functions see p xx Indicates a page number that you can refer to for more information on the topic of the previous sentence or paragraph default A setting that remains in effect unless you change it document The original sheet s of paper you send or receive with your fax menu A list of settings from which you select an item to set up or change A menu has a title which...

Page 9: ...iquid or if any substance falls into the fax unplug the fax immediately and contact your local authorised Canon dealer or the Canon Help Desk Keep the fax clean Dust accumulation can prevent the fax from operating properly Unplug the fax from the wall outlet and refer service to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has spille...

Page 10: ...or other similar surface Do not place the fax in a cupboard or built in installation or near a radiator or other heat source unless proper ventilation is provided Install the fax approximately 10 cm away from walls and other equipment For the dimensions of the fax see p S 1 Do not place the fax on the edge of a desk so as to prevent received documents from falling onto the floor Do not stack boxes...

Page 11: ...x ...

Page 12: ...s 1 5 Connecting the AC power cord 1 7 Installing the BJ cartridge 1 8 Guidelines 1 8 Installing the BJ cartridge in your fax 1 9 Loading paper 1 11 Selecting the right kind of paper 1 11 Paper guidelines 1 11 Loading paper in the multi purpose tray 1 12 Setting the TEL LINE TYPE 1 13 Dialling through a switchboard PBX 1 14 Registering the access type and the outside line access number 1 14 Testin...

Page 13: ...d its protective packaging out of the carton Make sure you have the following items You should also have the following Power cord N Documentation Telephone line N Warranty If any of these items are damaged or missing notify your Canon dealer immediately The actual shipping materials may differ in shape quantity and position from the ones shown above BJ cartridge Document support Main unit This ite...

Page 14: ...artially by gently pulling it towards you it only opens slightly 4 Remove the protective sheet from the Automatic Document Feeder ADF Close the operation panel by pressing it down from the centre until it locks into place 5 Open the printer cover using the printer cover tab see p 2 2 6 Remove the shipping tape from the side of the fax Close the printer cover The actual shipping materials may diffe...

Page 15: ...mbled see Main components of your fax p 2 2 Attaching components _______________________ For details on attaching the optional handset to the fax see the Appendix 1 Hold the document support upright and fit the tabs of the support into the slots above the ADF ...

Page 16: ...e If you only have one telephone line and plan to use the fax for receiving both fax and voice calls you will need to connect the optional handset or an answering machine to the fax Be sure to connect any external devices before using the fax Follow the procedure below to connect the telephone line and external devices 1 Connect the supplied telephone line to the L L jack then connect the other en...

Page 17: ...x be sure to select the correct receive mode see Chapter 7 To connect an extension phone as well as an answering machine connect the extension phone to the answering machine and then connect the answering machine to your fax If the extension phone does not have its own power supply any redial data in the extension phone memory may be lost after an extended fax transmission ...

Page 18: ...to a properly grounded AC power outlet 1 Plug in the fax After a few seconds the LCD changes to this display 2 Use u or d to select the preferred language for the LCD display and reports Press Set Wait a second for COUNTRY SELECT to appear Press Set 3 Use u or d to select the country where you are using the fax Press Set Registration ends and the fax enters standby mode PLEASE WAIT u ENGLISH d u E...

Page 19: ...rtridge holder to the centre Make sure the cartridge holder is in its home position on the right side of the fax when you are not using the fax If it is not in its home position press Cartridge Leaving the cartridge holder out of its home position will cause the BJ cartridge to remain uncapped and dry out The ink in the BJ cartridge is difficult to clean up if spilled Follow the precautions below ...

Page 20: ...se the blue cartridge lock lever on the cartridge holder Remove the BJ cartridge from its package then remove the orange protective cap a a and tape b b Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after removing the cap and tape Cartridge 1 2 Do not touch thes precision compontents When you plug in the fax for the firs...

Page 21: ... 7 Close the printer cover If you need to unplug the fax wait until it is in standby mode time and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out Cartridge Do not try to manually move or stop the cartridge holder since this may damage the fax Do not touch the components shown or any metal part...

Page 22: ...ke sure there are no gaps on either side of the paper stack Let the paper run out before refilling the multi purpose tray Avoid mixing new stock with paper already loaded Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl and cause problems Certain environmental conditions such as extreme temperatures or humidity can cause some paper to misfeed ...

Page 23: ...t to feed into the fax Then tap the edge of the stack on a flat surface to even the stack 6 Insert the stack into the multi purpose tray a a and align the right edge of the stack with the right side of the multi purpose tray Then slide the paper guide snugly against the left edge of the stack b b The multi purpose tray holds up to 100 sheets of 75 g m2 plain paper Make sure the stack does not exce...

Page 24: ... procedure below if you need to change the telephone line type setting 1 Press Function Press Data Registration 2 Press Set twice 3 Use u or d to select TEL LINE TYPE Press Set 4 Use u or d to select TOUCH TONE Press Set 5 Press Stop Registration ends and the fax returns to standby mode Function Data Registration DATA REGSTRATION Set USER SETTINGS DATE TIME TEL LINE TYPE Set ROTARY PULSE TOUCH TON...

Page 25: ...efore you can use the R button you need to register the access type and outside line access number under it see below Registering the access type and the outside line access number _____________________________ When the fax is connected to a PBX or other telephone switching system you can register the access type and outside line access number under the R button Once you have registered them you s...

Page 26: ...witching system Press Set 6 If you chose PREFIX in step 5 Press Set Enter the outside line access number up to 19 digits using the numeric buttons and then press Redial Pause Press Set 7 Press Stop Registration ends and the fax returns to standby mode PBX Set ACCESS TYPE EARTH CONNECTION PREFIX Set 0 9 Set ACCESS NUMBER Redial Pause Set 123456P Stop ...

Page 27: ... After you have assembled the fax installed the BJ cartridge and loaded the paper you can make sure the fax is printing properly by making several copies of a document see p 5 2 If you have problems printing see Chapter 9 ...

Page 28: ...ation 2 8 Personalising your fax 2 8 Setting the date and time 2 9 Registering your fax telephone number and name 2 10 Registering one touch speed dialling numbers and names 2 12 Registering coded speed dialling numbers and names 2 14 Registering group dialling numbers and names 2 15 Automatic dialling 2 18 Sending a document using one touch speed dialling coded speed dialling or group dialling nu...

Page 29: ...our fax may differ from the illustration above Paper rest ADF Automatic Document Feeder and printer cover Paper guide Document guide Document support Multi purpose tray Printer cover tab Operation panel see p 2 3 Paper thickness lever Cartridge holder ...

Page 30: ...the FAX B160 operation panel One touch speed dialling special function buttons see below Start Resume Redial Pause Coded Dial Hook ImageQuality Stop Receive Mode Copy Printer Fax Data Registration D T R Memory Reference Space Tone Report Timer Cleaning Clear Polling Function Set Cartridge 12 01 02 03 04 05 06 07 08 09 10 11 Data Registration D T R Memory Reference Space Tone Report Timer Cleaning ...

Page 31: ...ceive Mode button see Chapter 7 Copy button see Chapter 5 Image Quality button see pp 5 2 6 2 Hook button see p 6 6 Stop button Start Resume button Start Redial Pause Coded Dial Hook Stop Receive Mode Copy ImageQuality Redial Pause button see pp 2 19 6 9 Coded Dial button see pp 2 16 2 18 Image Quality button see pp 5 2 6 2 Receive Mode button see Chapter 7 Copy button see Chapter 5 Hook button se...

Page 32: ...w to determine which numeric button to press for the character you want After 60 seconds of no operation panel input the fax returns to standby mode and any unregistered changes are lost 7 8 PQRS TUV 9 0 WXYZ 5 JKL 4 GHI 6 MNO 2 1 ABC 3 DEF Button Uppercase Letter Mode A Lowercase Letter Mode a Number Mode 1 Uppercase letter mode A Lowercase letter mode a Number mode 1 ...

Page 33: ...you want see p 2 5 3 Continue entering other letters using the numeric buttons If the next letter you want to enter is under a different numeric button simply press that button until the letter you want appears or If the next letter you want to enter is under the same numeric button you pressed in step 2 press r to move the cursor to the right Then press that same numeric button repeatedly until t...

Page 34: ...ontains the number you want To enter a space press Space 1 Press repeatedly until the symbol you want appears 2 If you want to enter another symbol press r to move the cursor to the right then press repeatedly until the symbol you want appears 1 Use l or r to move the cursor under the incorrect character 2 Use the numeric buttons to enter the correct character over the incorrect character 3 When y...

Page 35: ...cognise your fax messages at a glance The illustration below shows a sample document with the identifying information 27 12 2001 10 12 FAX 123 4567 CANON CANON CANADA 001 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456 Our Ref 350 PJC EAC The page number The name of the party who is receiving the document Your name or company name Your fax tele...

Page 36: ... the day month year format DD MM YYYY Set the time using the 24 hour clock system Precede single digits with a zero Example 7 30 a m 07 30 Correct errors by moving the cursor under the incorrect number using l or r and entering the correct number To change the date format see SYSTEM SETTINGS p 8 6 4 Press Set Wait a second for UNIT TELEPHONE to appear 5 Press Stop Registration ends and the fax ret...

Page 37: ...wice 3 Use u or d to select UNIT TELEPHONE Press Set 4 Enter your fax number up to 20 digits using the numeric buttons To enter a space press Space To enter a plus sign before the number press Tone Correct errors by pressing Clear and re enter the number 5 Press Set Wait a second for UNIT NAME to appear Press Set Function Data registration DATA REGSTRATION Set USER SETTINGS DATE TIME UNIT TELEPHON...

Page 38: ... characters using the numeric buttons see p 2 5 Correct errors by moving the cursor under the incorrect character using l or r and entering the correct character 7 Press Set 8 Press Stop CANON A 1 0 7 8 9 4 6 2 3 GHI JKL MNO ABC DEF TUV WXYZ PQRS 5 Set DATA ENTRY OK 1 sec TX TERMINAL ID Stop ...

Page 39: ...procedure below to register numbers and names for one touch speed dialling 1 Press Function Press Data Registration 2 Use u or d to select TEL REGISTRATION Press Set 3 Press Set 4 Use u or d to select the number of the one touch button you want to use for the number If a number is already registered under this one touch speed dialling button the number or GROUP DIAL is displayed on the LCD It is a...

Page 40: ... Wait a second for NAME to appear Press Set 7 Enter the party s name up to 16 characters using the numeric buttons see p 2 5 Correct errors by moving the cursor under the incorrect character using l or r and entering the correct character 8 Press Set to register the name 9 To assign additional one touch speed dialling numbers start from step 4 To finish press Stop TEL 2 50921_ 0 9 Set DATA ENTRY O...

Page 41: ...Set 4 Use u or d to select the two digit code under which you want to register the number If a number is already registered under this coded speed dialling code the number or GROUP DIAL is displayed on the LCD It is also possible to select a two digit code directly by pressing Coded Dial followed by the two digit code Press Set twice 5 Enter the party s number and name the same way you registered ...

Page 42: ... on the printout of the group dialling list See Group dialling list p 8 9 Follow the procedure below to register numbers and names for group dialling 1 Press Function Press Data Registration 2 Use u or d to select TEL REGISTRATION Press Set 3 Use u or d to select GROUP DIAL Press Set 4 Select a one touch speed dialling button or coded speed dialling code under which you want to register the group ...

Page 43: ... button or coded speed dialling code you enter appears GROUP DIAL appears if you select a group You cannot use the numeric buttons to enter numbers not registered for one touch or coded speed dialling You can enter the numbers of buttons or codes that have groups registered under them To add destinations to a group already registered simply enter them as explained in this step If you enter the wro...

Page 44: ...by moving the cursor under the incorrect character using l or r and entering the correct character If necessary press Function to turn its light on 9 Press Set to register the name 10 To assign additional group dialling numbers start from step 4 To finish press Stop Set NAME _ A Canon GROUP 1_ 1 1 0 7 8 9 4 6 2 3 GHI JKL MNO ABC DEF TUV WXYZ PQRS 5 Set DATA ENTRY OK 1 sec 04 1 TOUCH SPD Stop ...

Page 45: ...sh to fax is re gistered or Press Coded Dial and enter the appropriate two digit coded speed dialling code The registered number appears If a group is already registered under a one touch speed dialling button or coded speed dialling code TEL GROUP DIAL appears If no number is registered for the one touch speed dialling button or coded speed dialling code you pressed the LCD shows NO DATA Make sur...

Page 46: ...ure depends on the current country selection You can print the USER DATA LIST to check the current setting see p 8 7 When you register a number you may have to confirm the dial tone in the middle of a fax telephone number before entering the rest of the number This is called dial tone detection When dial tone detection is required press D T a small dot appears on the LCD K K Switching temporarily ...

Page 47: ...2 20 ...

Page 48: ...DLING DOCUMENTS HANDLING DOCUMENTS Preparing documents 3 2 Types of documents you can scan 3 2 Problem documents 3 2 Loading documents 3 3 Problems with multipage documents 3 4 Adding pages to the document 3 4 ...

Page 49: ...r Problem documents _________________________ To prevent document jams in the ADF do not attempt to load the following types of document into the fax Remove all staples paper clips etc before loading the document into the ADF Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the ADF Make a photocopy of any document that will not feed into th...

Page 50: ...nto the ADF For a multipage document the pages are fed one by one from the bottom of the stack Wait until all pages of your document have been scanned before starting a new job Make sure you follow the procedure above to load documents into the ADF If the document is not loaded into the ADF correctly it may not feed into the fax properly resulting in a jam or in pages not being sent or copied If y...

Page 51: ...A4 or letter size sheets or 10 legal size sheets at a time into the ADF For longer documents wait until the final sheet has started feeding then load up to 20 more sheets 10 for legal size If you want to add pages while the fax is sending or copying a document insert the first new page so that it overlaps the last page by about 2 cm To avoid feeding problems make sure the document meets the docume...

Page 52: ...4 4 HANDLING PAPER HANDLING PAPER Paper requirements 4 2 Printable area 4 2 Loading paper 4 2 ...

Page 53: ...e following paper in the multi purpose tray Printable area_______________________________ The shaded area below shows the printable area of A4 size paper Be sure to print within this area Loading paper ______________________________ For details on loading paper in the multi purpose tray see p 1 12 Size W L Weight Quantity A4 210 297 mm 8 27 11 69 in 64 90 g m2 Approx 100 sheets Max 10 mm stack Let...

Page 54: ...5 5 MAKING COPIES MAKING COPIES Copying documents 5 2 ...

Page 55: ...ns To make a correction to the number of copies make sure the Function button s light is on and then press Clear and re enter the number and if necessary reduction percentage 6 Press Start To stop copying anytime press Stop You may then need to lift the operation panel to remove the document See Jams in the Automatic Document Feeder ADF p 9 2 You will be unable to make multiple copies if MEMORY FU...

Page 56: ... Cancelling sending 6 8 Redialling when the line is busy 6 9 Manual redialling 6 9 Automatic redialling 6 9 Sequential broadcasting 6 12 Sending a document to more than one location 6 12 Documents stored in memory 6 13 Printing a list of documents in memory 6 13 Printing a document in memory 6 13 Deleting a document from memory 6 14 Delayed sending 6 15 Sending other documents while the fax is set...

Page 57: ...ghtness between the lightest and darkest parts of a printed document You can adjust the contrast your fax uses to send or copy documents according to how light or dark your document is Follow the procedure below to set the scanning contrast The higher the resolution the higher the output quality but the slower the scanning speed 1 Press Image Quality to select the resolution You can select FAX STA...

Page 58: ...of the document is not scanned into memory but is sent directly to the receiving party K K Manual sending see p 6 6 If you would like to speak with the receiving party before sending a document to them use manual sending When sending manually you dial converse normally and then press Start to begin sending For manual sending you need to have the optional handset a telephone or an extension phone c...

Page 59: ...he corresponding one touch speed dialling button K K Coded speed dialling see p 2 14 Dial a fax number that has been registered under a coded speed dialling code by pressing Coded Dial and the two digit code under which the number is registered Scroll through coded speed dialling locations by pressing Coded Dial and then using u or d to scroll through a list of coded speed dialling codes under whi...

Page 60: ... 8 4 3 Press Start The fax begins sending If an error occurs during sending the fax beeps intermittently for a few seconds If this happens try sending the document again The fax automatically redials if the receiving party does not answer or if the line is busy You can specify the number of times it redials see AUTO REDIAL p 8 4 If an error message appears on the LCD correct the error and then pre...

Page 61: ... s fax number Use one of the dialling methods described on page 6 4 3 If a person answers converse normally using the handset then ask them to press the start button on their fax Press Start and hang up If you hear a high pitch tone press Start and hang up The fax will beep if the optional handset is not hung up properly Make sure the optional handset is seated properly in its cradle If you do not...

Page 62: ...e receiving party s phone is ringing After a few moments the LCD begins changing every second After the document is sent the fax beeps once after manual sending only and the LCD tells you when the transmission has ended TX RX NO 0003 SCANNING P 001 TX DIALLING CALLING TX RX NO 0003 CANON INC 7893456 ECM TX P 002 TX P 002 Receiving party s name This may not be displayed in some cases Receiving part...

Page 63: ...cancel sending Sending is not cancelled until you press A If you change your mind and want to continue sending press The fax prints an ERROR TX REPORT see p 8 11 1 Press Stop The transmission is cancelled The fax prints an ERROR TX REPORT see p 8 11 When you cancel sending you may need to open the operation panel to remove the document from the Automatic Document Feeder ADF See Jams in the Automat...

Page 64: ... receiving party s line is busy the fax waits the specified time and then dials the same number again You can set the fax to redial several times if previous attempts fail because of a busy signal This feature is called automatic redialling After the initial dial attempt the fax will try to dial again Automatic redialling can be turned off and on The number of redialling attempts and the time inte...

Page 65: ...e number of times the fax attempts to redial The time interval between redialling attempts Follow the procedure below to set the automatic redialling settings 1 Wait until the fax begins redialling 2 Press Stop The fax asks you to confirm that you want to cancel automatic redialling 3 Press to cancel redialling Redialling is not cancelled until you press If you change your mind and want to continu...

Page 66: ...tic redialling use u or d to select ON and continue with the steps below 5 Press Set twice 6 Use the numeric buttons to enter the number of times you want the fax to redial 7 Press Set twice 8 Use the numeric buttons to enter the time interval between redialling attempts 9 Press Set 10Press Stop Setting ends and the fax returns to standby mode TX SETTINGS Set ECM TX AUTO REDIAL Set ON Set REDIAL T...

Page 67: ...uments p 3 3 You can set the scanning resolution and contrast see p 6 2 2 Dial the receiving party s fax number You can also press Redial Pause to redial the last number dialled with the numeric buttons You must press the second button within 5 seconds of the first one and each subsequent button within 10 seconds of the preceding one The fax begins the operation approximately 10 seconds after you ...

Page 68: ...ct PRINT DOCUMENT Press Set 3 Use u or d to select the transaction number TX RX NO of the document you want to print If you are unsure of the transaction number TX RX NO print the Doc memory list see p 8 7 Use l or r to display details of the transaction destination for example The transaction number preceded by shows the document currently being sent 4 Press Set 5 Press to print the first page on...

Page 69: ...r TX RX NO print the Doc memory list see p 8 7 Use l or r to display details of the transaction destination for example 4 Press Set The fax asks you to confirm that you want to delete the document 5 Press to delete the document If you change your mind and want to keep the document in memory press 6 To continue deleting other documents in memory repeat the procedure from step 3 To finish press Stop...

Page 70: ...ress Function Press Timer 3 Press Set 4 Enter the desired sending time 24 hour clock using the numeric buttons Set the time using the 24 hour clock system Precede single digits with a zero Example 7 30 a m 07 30 Press Clear if you need to re enter the time You can also use l or r to move the cursor 5 Press Set 6 Enter the receiving party s fax number You can enter the receiving party s fax number ...

Page 71: ...g delayed sending___________________ Follow the procedure below to cancel delayed sending 7 Press Start The fax scans the document into memory 8 When the set time comes the fax dials and sends the document Delayed sequential broadcasting is applicable for sending one document to more than one location at a later time when multiple fax numbers are dialled see p 6 12 1 Press Function Press Timer 2 U...

Page 72: ... delayed sending was set Press Set 4 Press to delete the file The file is not deleted until you press If you change your mind and want to continue sending press If you want to cancel delayed sending for any other documents repeat the procedure from step 3 5 Press Stop The fax returns to standby mode OK TO DELETE Set TX RX NO 0005 YES A NO ERASING END Stop ...

Page 73: ...6 18 ...

Page 74: ...phone calls automatically Fax Tel mode 7 3 Receiving documents manually MANUAL MODE 7 7 Receiving documents with an answering machine ANS MACHINE MODE 7 9 Other features 7 10 Receiving documents while performing other tasks 7 10 Receiving documents in memory when a problem occurs 7 10 Polling to receive documents 7 11 Cancelling receiving 7 12 Receiving restriction 7 13 ...

Page 75: ...s voice calls Separate telephone line for fax use only p 7 3 FAX TEL AUTO SW Fax Tel mode Fax Tel Automatically switches between fax and voice calls Receives documents automatically and rings for voice calls Optional handset telephone or extension phone connected to the fax p 7 3 MANUAL MODE Tel Rings for every call regardless of whether the call is a fax call or a voice call For a fax call you ha...

Page 76: ...tically Fax Tel mode ___________________ Set this mode if you want your fax to automatically switch between voice and fax calls K K Setting Fax Tel mode 1 Press Receive Mode to select FAX ONLY MODE After a few seconds the LCD changes to this display For this mode you need to connect the optional handset a telephone or an extension phone to your fax see pp 1 5 1 6 1 Press Receive Mode to select Fax...

Page 77: ...n Type of call Telephone charges begin for the caller Sending document manually Sending document automatically The fax answers without ringing The document is received automatically Pick up the handset to talk DISCONNECT The fax tone is detected and the fax switches to receive mode The fax disconnects the call RECEIVE DEFAULT ACTION Choose between RECEIVE and DISCONNET Telephone Fax Fax The fax st...

Page 78: ...elect FAX TEL AUTO SW Press Set 5 Press Set 6 Use the numeric buttons to enter the time the fax waits before ringing when it receives a call 7 Press Set twice 8 Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset Function Data Registration DATA REGSTRATION USER SETTINGS Set RX SETTINGS Set ECM RX FAX TEL AUTO SW Set RING START TIME 8SEC Set 9SEC...

Page 79: ...ISCONNECT This setting tells the fax what to do if the handset is not picked up within the specified ring time set in step 9 11Press Set 12Press Stop Setting ends and the fax returns to standby mode Set DEFAULT ACTION RECEIVE DISCONNECT INCOMING RING Set Stop ...

Page 80: ...set the receive mode to MANUAL MODE K K Receiving a document manually Follow the procedure below to receive a document manually For this mode you need to connect the optional handset a telephone or an extension phone to your fax see pp 1 5 1 6 Make sure the REMOTE RX setting is enabled see p 8 5 1 Press Receive Mode to select MANUAL MODE After a few seconds the LCD changes to this display 1 Check ...

Page 81: ...our fax dial the remote receiving ID on the extension phone and hang up see p 8 5 The fax begins receiving the document If you hear a slow beep tone Someone is trying to send you a document Press Start on the fax to begin receiving the document Hang up the handset If the extension phone is located away from your fax dial the remote receiving ID on the extension phone and hang up see p 8 5 The fax ...

Page 82: ...w to set the receive mode to ANS MACHINE MODE K K Using your fax with an answering machine Follow these guidelines when using your fax with an answering machine Set the answering machine to answer on the first or second ring When recording an outgoing message on the answering machine The entire message must be no longer than 15 seconds For example Hello I can t answer the phone right now but pleas...

Page 83: ...f your fax encounters a problem when receiving a document it automatically stores the unprinted pages in memory and the LCD displays REC D IN MEMORY as well as one or more messages For an explanation of the message s and details on the action to take see p 9 18 The fax memory can store up to approximately 42 pages You can set the fax not to store documents in memory if a problem occurs during rece...

Page 84: ...e sure that the other fax machine supports polling Your fax cannot be polled by another fax machine 1 Press Function Press Polling 2 Press Set 3 Dial the fax number of the fax machine you wish to poll Use one of the dialling methods described on page 6 4 If necessary press Function to turn its light off 4 Press Start Your fax begins receiving the document If the other party is using a Canon fax ma...

Page 85: ...before reception is completed 1 Press Stop The fax asks you to confirm that you want to cancel receiving 2 Press to cancel receiving Receiving is not cancelled until you press If you change your mind and want to continue receiving press Stop CANCEL AYES NO YES A NO TX RX CANCELLED TX RX NO 5003 ...

Page 86: ...SETTINGS Press Set 4 Use u or d to select RX RESTRICTION Press Set 5 Use u or d to select ON or OFF OFF Your fax will receive all documents ON Your fax will receive a document only under the receiving conditions 6 Press Set 7 Press Stop Registration ends and the fax returns to standby mode Function Data Registration DATA REGSTRATION USER SETTINGS Set RX SETTINGS Set ECM RX RX RESTRICTION Set OFF O...

Page 87: ...on their machine your fax will receive the document REGSTERED SENDER When the sender has registered their fax number on their machine and the sender s fax number is registered in a speed dialling button on your fax your fax will receive the document 8 Press Set 9 Press Stop Registration ends and the fax returns to standby mode Set RX CONDITION WITH SENDER INFO REGSTERED SENDER PRINTER SETTINGS Set...

Page 88: ...8 8 One touch speed dialling list 8 9 Coded speed dialling list 8 9 Group dialling list 8 9 User s data list 8 10 Doc memory list 8 10 TX Transmission report 8 11 RX Reception report 8 12 Multi TX RX Transaction report 8 12 Restricting use of the fax 8 13 Locking the fax 8 13 Changing the access password 8 14 Cancelling the restriction setting 8 15 ...

Page 89: ...NGS or SYSTEM SETTINGS menu see pp 8 3 to 8 6 4 Press Set to access the settings under the menu you selected 5 See the tables on the following pages see pp 8 3 to 8 6 for guidelines on selecting and registering settings Use u and d to scroll through the settings To register a setting or access a sub setting press Set To return to a previous level press Data Registration 6 Press Stop Setting ends a...

Page 90: ...ARKER for light originals and LIGHTER for dark originals STANDARD DARKER LIGHTER OFFHOOK ALARM Enable disable the off hook alarm The alarm alerts you that the optional handset is not seated properly in its cradle ON OFF VOLUME CONTROL Set the volume of the fax sounds CALLING VOLUME Set the volume of the ring produced when the fax detects a voice call when Fax Tel mode is set 1 2 3 KEYPAD VOLUME Se...

Page 91: ...activity report every time you receive a document PRINT ERROR ONLY Print only when an error occurs during receiving OUTPUT NO Turn off the activity report feature OUTPUT NO PRINT ERROR ONLY OUTPUT YES ACTIVITY REPORT Enable disable automatic printing of the activity report AUTO PRINT When you set ON your fax is set to print an activity report for every 20 transactions sending and receiving ON OFF ...

Page 92: ...ocument receive mode 15 seconds 1 to 99 REMOTE RX Enables disables remote receiving ON OFF REMOTE RX ID If you set REMOTE RX to ON you can select the remote receiving ID 25 00 to 99 MEMORY RX Turn on off memory receiving of a document ON OFF RX RESTRICTION Enables disables receiving restriction ON OFF RX CONDITION If you select ON above you can select the receiving condition WITH SENDER INFO When ...

Page 93: ...SPEED Set the speed at which the fax starts transmitting Set this to a lower speed if you have difficulties connecting over long distance or noisy lines 14400bps 9600bps 7200bps 4800bps 2400bps RX START SPEED Set the speed at which the fax starts receiving Set this to a lower speed if you have difficulties connecting over long distance or noisy lines 14400bps 9600bps 7200bps 4800bps 2400bps COUNTR...

Page 94: ...ted automatically See REPORT SETTINGS p 8 4 on how and when reports are printed automatically Follow the procedure below to print an ACTIVITY REPORT SPEED DIAL LIST USER DATA LIST or DOC MEMORY LIST 1 Press Function Press Report 2 Use u or d to display the type of report you want to print You can select ACTIVITY REPORT SPEED DIAL LIST USER DATA LIST or DOC MEMORY LIST Press Set 3 If you chose SPEE...

Page 95: ... 545 8545 20 545 8545 03 3758 2111 2 887 0166 1 432 2060 Canon CANADA Canon CANADA Canon TOKYO Canon AUSTRALIA Canon CANADA Canon AUSTRALIA Canon EUROPA Canon EUROPA Canon TOKYO Canon AUSTRALIA CANON OPTICS 5001 5002 0001 0001 5003 5004 0002 0003 5005 0004 0005 AUTO RX ECM AUTO RX ECM B CAST ECM B CAST ECM AUTO RX ECM AUTO RX ECM TRANSMIT ECM TRANSMIT ECM AUTO RX ECM TRANSMIT ECM TRANSMIT 1 1 3 3 ...

Page 96: ... 2 50921 Canon ITALIA 1 432 2060 Canon OPTICS CONNECTION ID Unsorted list Destinations listed in button order Sorted list Destinations listed in alphabetical order CODED SPEED DIAL LIST NO CONNECTION TEL CONNECTION ID A 00 2131 1250 Canon DEUTSCH A 01 03 3758 2111 Canon TOKYO A 02 1 49 39 25 25 Canon FRANCE A 03 516p488 6700 Canon U S A A 21 GROUP DIAL Canon GROUP 1 A 32 81 773 317A Canon UK 27 12...

Page 97: ...AME TX TERMINAL ID TTI POSITION TELEPHONE MARK SCANNING CONTRAST OFFHOOK ALARM VOLUME CONTROL CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL RX CALL LEVEL TYPE 123 4567 CANON ON OUTSIDE IMAGE FAX STANDARD ON 2 2 2 2 HIGH TOUCH TONE 27 12 2001 23 42 FAX 123 4567 CANON 001 DOC MEMORY LIST TX RX NO MODE CONNECTION PGS SET TIME 0046 TRANSMIT 01 Canon TOKYO 3 27 12 23 24 0047 TRANSMIT 04 Ca...

Page 98: ...NO CONNECTION ID ST TIME USAGE T PGS SENT RESULT 0004 Canon EUROPA 27 12 14 59 00 00 0 NG 018 BUSY NO SIGNAL 20 545 8545 THE SLEREXE COMPANY LIMITED SAPORS LANEOBOOLEODORSETOBH25 8ER TELEPHONE BOLLE 945 13 51617 FAX 123456 Our Ref 350 PJC EAC 27 December 2001 Dr P N Cundall Mining Surveys Ltd Holroyd Road Reading Berks OK Transmission succesful NG Some or no pages sent Number of pages sent Transmi...

Page 99: ...X Transmission REPORT See TX REPORT p 8 4 A memory clear report is printed automatically when power is restored after a power failure See Memory clear report p 9 23 27 12 2001 14 59 FAX 123 4567 CANON 001 RX REPORT RECEPTION OK TX RX NO CONNECTION ID ST TIME USAGE T PGS RESULT 5004 905 795 1111 Canon CANADA 27 12 14 59 01 59 4 OK OK Reception succesful NG Some or no pages received Number of pages ...

Page 100: ...ng the fax _____________________________ Follow the procedure below to restrict use of the fax 1 Press Function Press Data Registration 2 Press Set 3 Use u or d to select SYSTEM SETTINGS Press Set 4 Press Set twice PASSWORD appears on the LCD 5 Enter a four digit access password using the numeric buttons Press Set twice Function Data registration DATA REGSTRATION Set USER SETTINGS SYSTEM SETTINGS ...

Page 101: ...n p 8 13 2 Press Set PASSWORD appears on the LCD 3 Enter the current four digit access password using the numeric buttons The password is not displayed as you enter it Press Set twice 4 Enter a new four digit access password using the numeric buttons Press Set 5 Press Stop Setting ends and the fax returns to standby mode ON Set Stop UN LOCK PHONE Set PASSWORD _ PASSWORD 0 9 Set PASSWORD PASSWORD 7...

Page 102: ...1 to 3 on p 8 13 2 Press Set PASSWORD appears on the LCD 3 Enter the current four digit access password using the numeric buttons The password is not displayed as you enter it Press Set four times 4 Use u or d to select OFF Press Set 5 Press Stop Setting ends and the fax returns to standby mode UN LOCK PHONE Set PASSWORD _ PASSWORD 0 9 Set PASSWORD PASSWORD 8888 LOCK PHONE ON OFF Set Stop ...

Page 103: ...8 16 ...

Page 104: ... of the fax 9 4 Cleaning the interior of the fax 9 4 Testing and cleaning the BJ cartridge print head 9 7 Replacing the BJ cartridge 9 8 Troubleshooting 9 11 Paper feeding problems 9 11 Faxing problems 9 12 Copying problems 9 16 Telephone problems 9 16 Print quality problems 9 17 General problems 9 17 LCD messages 9 18 In case of a power failure 9 23 During a power failure 9 23 Memory clear report...

Page 105: ...ull the document out without opening the operation panel since you may tear or smudge the document 3 While holding the operation panel open remove the document 4 When you are finished close the operation panel by pressing it down from the centre Pull it gently in either direction If a multipage document is loaded remove the entire document from the ADF Be sure to close the operation panel until it...

Page 106: ... JAM is displayed on the LCD Follow the procedure below to clear the jam You do not need to unplug the fax when clearing paper jams 1 Gently pull any jammed paper out of the fax as shown 2 Remove the paper stack from the multi purpose tray and reload it see p 1 12 Make sure the stack does not exceed the paper limit mark P 3 Press Start Start Resume ...

Page 107: ...f the fax ________________ K K Cleaning inside the printer cover To prevent ink spots and paper dust from accumulating inside the fax and affecting print quality clean the print area of the fax periodically Follow the procedure below to clean inside the fax Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the fax these can damage it...

Page 108: ... 5 Reconnect the power cord Be careful not to touch the BJ cartridge or its holder 1 Disconnect the power cord from the fax 2 Open the operation panel partially by gently pulling it towards you 3 While holding the operation panel open clean these components It only opens slightly Separation guide and separation roller Wipe with a clean soft dry lint free cloth White sheet and scanning glass Wipe w...

Page 109: ...o clean the shaded area of the operation panel 5 Use a clean soft dry lint free cloth to wipe up paper dust from the areas shaded surrounding the separation roller Dirt and dust particles that collect on the underside of the operation panel affect the quality of the documents you copy or send 6 When you are finished close the operation panel by pressing it down from the centre 7 Reconnect the powe...

Page 110: ...eck pattern Before cleaning the print head you may want to print the nozzle check pattern to test the print head of the BJ cartridge installed in the fax This test shows if each print head nozzle is operating properly Follow the procedure below to print the nozzle check pattern 1 Press Function Press Cleaning 2 Press Set The fax prints the nozzle check pattern Print the nozzle check pattern again ...

Page 111: ...he best possible print quality clean the BJ cartridge print head from time to time Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ cartridge 1 Press Function Press Cleaning 2 Use u or d to select HEAD CLEANING 3 Press Set The fax cleans the print head You can clean the print head up to five consecutive times if necessary After cleaning ...

Page 112: ... Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after removing the cap and tape Spilled ink can stain any surface protect yourself and your work area Cartridge Do not try to manually move or stop the cartridge holder since this may damage the fax Do not touch the components shown or any metal parts since this may adversel...

Page 113: ... the fax and begins cleaning the BJ cartridge print head This process takes about 40 seconds 8 Close the printer cover If you need to unplug the fax wait until it is in standby mode time and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out Cartridge Do not try to manually move or stop the cartri...

Page 114: ...rpose tray and that the paper guide is adjusted correctly see p 1 11 Sheets of paper may be sticking together Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together see p 1 12 The multi purpose tray may contain too many sheets Make sure the paper stack in the multi purpose tray does not exceed the paper limit mark P see p 1 ...

Page 115: ...The receiving party s fax machine may be out of paper Call the receiving party and ask them to make sure paper is loaded in their fax machine There may be other documents being sent from memory Allow time for those documents to finish sending An error may have occurred during sending Print an activity report and check for an error see pp 8 7 8 8 The telephone line may not be working properly Make ...

Page 116: ...omatically For the fax to receive faxes automatically the receive mode must be set to FAX ONLY MODE FAX TEL AUTO SW Fax Tel mode or ANS MACHINE MODE see Chapter 7 If you have set ANS MACHINE MODE check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded see p 7 9 The fax may have a document stored in memory Print or delete any docum...

Page 117: ... fax machines cannot send the CNG signal that tells your fax the incoming call is a fax In such cases you will have to receive the document manually see p 7 7 Cannot receive a document manually You may have disconnected the call by pressing Start or dialling the remote receiving ID after hanging up the handset of the extension phone Always press Start or dial the remote receiving ID before hanging...

Page 118: ...oblems However if the telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly The sending fax machine usually determines the quality of the document Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Cannot receive using Error Correction Mode ECM The sending fax machine may not supp...

Page 119: ...he desired number of copies one at a time as needed Telephone problems _________________________ You cannot dial The telephone line may not be connected properly Make sure all line connections are secure see pp 1 5 1 6 The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax and into the wall outlet see p 1 7 If the fax is plugged into a power strip ...

Page 120: ...BJ cartridge print head may be damaged Determine if the problem is with the BJ cartridge print head see p 9 8 and replace the BJ cartridge if necessary see p 9 8 General problems ___________________________ The fax has no power The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax and into the wall outlet see p 1 7 If the fax is plugged into a pow...

Page 121: ...ead see p 9 8 If the message remains in the LCD replace the Black BJ tank see Printer Guide BUSY NO SIGNAL 018 The telephone number you dialled is busy Try sending the document at a later time The fax number dialled was incorrect Check the fax number and dial again The other party s fax machine is not working Contact the other party and have them check their fax machine The other party is not usin...

Page 122: ...ee p 9 8 If the message remains on the LCD replace the BJ cartridge see p 9 8 The fax will then print automatically any documents received in memory CHECK DOCUMENT 001 The document is jammed in the Automatic Document Feeder ADF Remove the document you are trying to send or copy see p 9 2 and start again CHECK PAPER SIZE The size of the paper in the multi purpose tray and that specified in the PAPE...

Page 123: ...ss Start COLOUR INK EMPTY FAX B180C only The Colour BJ tank in the Colour BJ cartridge is empty or its ink may have dried out Clean the BJ cartridge print head see p 9 8 If the message remains in the LCD replace the Colour BJ tank see Printer Guide DATA ERROR An error has occurred and all one touch speed dialling coded speed dialling and user data has been lost Press Set then re register the data ...

Page 124: ...ried to send or copy too many pages at once or you tried to send or copy a very long or detailed document Send the document as two separate jobs Free up space in the fax s memory by printing or deleting any documents in memory you no longer need see pp 6 13 6 14 MEMORY USED nn Shows the percentage of memory currently in use If you need more space wait for the fax to send any documents Also print o...

Page 125: ...BJ cartridge see p 9 8 or clear the paper jam see p 9 3 SET DOCUMENT The document is not set correctly or at all Set or re set the document TX RX CANCELLED You pressed Stop to cancel the transmission If required try sending again TX RX NO nnnn When the fax sends or receives a document it assigns it a unique identification number nnnn Write the number down if you will need it later TX RX NO nnnn SC...

Page 126: ...ble to make telephone calls You cannot send receive or copy documents You can receive voice calls only if the optional handset a telephone or an extension phone is connected to your fax Memory clear report _________________________ The memory clear report summarises the documents in memory If you experience a power failure the documents in the fax memory will be lost As soon as power is restored a...

Page 127: ...9 24 ...

Page 128: ...A Options Appendix Options Optional handset A 2 Package contents A 2 Attaching the handset to your fax A 3 Maintaining your handset A 4 ...

Page 129: ...Package contents ___________________________ Make sure your handset package includes the following items If anything is damaged or missing notify your local authorised Canon dealer immediately SCREWS Not used for your fax SCREWS WITH PLUGS 2 HANDSET CRADLE HANDSET RINGER VOLUME SWITCH Use a pen or other pointed object to select the ring volume of the handset HI LO or OFF ...

Page 130: ...lugs with the handset cradle into the holes on the fax If you have difficulty inserting the plugs turn the fax so that the left side is facing you and the right side is against a wall This will allow you to insert the plugs without the fax moving 3 Use your finger to push the screws into the plugs 4 Place the handset in its cradle and connect the line from the handset to the h h jack If you have d...

Page 131: ...tion be sure to follow these guidelines Do not leave your handset exposed to direct sunlight Do not install your handset in hot or humid conditions Do not spray aerosol polishes on your handset since they may enter the holes on your handset and cause damage Use a damp cloth to clean your handset ...

Page 132: ...2 to 90 g m2 Paper thickness 0 08 mm to 0 13 mm Image memory Up to 42 A4 size pages standard resolution Auto dial functions One touch speed dialling Registration for 12 numbers Coded speed dialling Registration for 100 numbers Group dialling Registration for 111 numbers Ink cartridge Canon BX 20 Black BJ cartridge Cartridge yield Approx 1000 pages Canon BC 21e Colour BJ cartridge FAX B180C only Ca...

Page 133: ......

Page 134: ...c 2 3 2 5 one touch speed dialling 2 3 special function 2 3 BX 20 Black BJ cartridge 1 8 C CALLING VOLUME setting 8 3 Cancelling automatic redialling 6 10 delayed sending 6 15 6 16 manual redialling 6 9 manual sending 6 8 memory sending 6 8 receiving 7 12 restriction setting 8 15 sending 6 8 Cartridge See BJ cartridge Cartridge button 1 8 to 1 10 2 3 9 9 Cartridge holder 1 9 1 10 2 2 CARTRIDGE JAM...

Page 135: ...ng other tasks 7 10 receiving with an answering machine 7 9 requirements for scanning 3 2 scanned area 3 2 sending 6 5 to 6 7 sending to more than one location 6 12 size 3 2 support 2 2 thickness 3 2 type 3 2 E ECM RX message 9 20 setting 8 5 ECM TX message 9 21 setting 8 4 ECONOMY PRT setting 8 5 ERROR TX REPORT sample 8 11 Extension phone connecting 1 5 1 6 External devices connecting 1 5 1 6 F ...

Page 136: ...g See Memory sending MEMORY CLEAR REPORT description 9 23 sample 9 23 MEMORY FULL message 9 21 Memory Reference button 2 3 6 13 6 14 MEMORY RX setting 8 5 Memory sending 6 3 6 5 cancelling 6 8 MEMORY USED nn message 9 21 Menu See also individual menu names PRINTER SETTINGS 8 2 8 5 REPORT SETTINGS 8 2 8 4 RX Reception SETTINGS 8 2 8 5 SYSTEM SETTINGS 8 2 8 6 TX Transmission SETTINGS 8 2 8 4 USER SE...

Page 137: ...ng 9 13 to 9 15 receiving in memory when 7 10 sending 9 12 9 13 telephone 9 16 PSTN setting 8 3 PUT IN CARTRIDGE message 1 9 9 22 Q Quality adjusting 6 2 6 3 print problems 9 17 Quantity paper 4 2 R R button 1 14 2 3 registering 1 14 1 15 R KEY SETTING 1 14 8 3 REC D IN MEMORY message 9 22 Receive mode Chapter 7 Receive mode button 2 4 Chapter 7 Receiving See also individual receive modes cancelli...

Page 138: ...n names Speed dialling coded 2 14 2 18 group dialling 2 15 to 2 18 lists 8 9 one touch 2 12 2 13 2 18 printing lists 8 7 Start Resume Start button 2 4 Stop button 2 4 Switchboard dialling through 1 14 1 15 Symbols entering 2 5 2 7 SYSTEM SETTINGS menu 8 2 menu list 8 6 T TEL LINE TYPE setting 1 13 8 3 Telephone connecting 1 5 problems 9 16 TELEPHONE MARK setting 8 3 Telephone line 1 2 connecting 1...

Page 139: ...I 6 Index VOLUME CONTROL setting 8 3 VOLUME CONTROL setting 8 3 W WAIT COOLING message 9 22 Warranty 1 2 Weight document 3 2 fax ix S 1 paper 4 2 ...

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