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Canon Arizona 6100 XTHF Mark II Series User Manual Download Page 213

Install software updates with Remote Service

Introduction

You can download and install software updates when they are available for your printer. The back
office uses Remote Service communication to release software updates.

Before you begin

• It is highly recommended to perform the installation at non-working hours.
• Make sure the printer is not printing and there is no media on the platen.
• Before you install software updates,Remote Service communication must be enabled and

working. For more information, see

Enable the Remote Service connection

.

Procedure

1.

On the operator panel click on [Updates].

Install software updates with Remote Service

Chapter 11 - Troubleshooting

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Summary of Contents for Arizona 6100 XTHF Mark II Series

Page 1: ...Arizona 6100 XTHF Mark II series User guide 2020 2022 Canon Production Printing...

Page 2: ...ublication may be subject to changes from time to time without notice CANON PRODUCTION PRINTING SHALL NOT BE LIABLE FOR ANY DIRECT INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES...

Page 3: ...n software against cyber security threats Policy Guidelines Rules Canon s Secure Development Life Cycle SDLC process is an agile based development process that also models itself comparing with the Na...

Page 4: ...of open source software modules contained in the above identified Canon Production Printing software of which you legitimately would like to obtain the source code We will provide you with a find plac...

Page 5: ...Job Control Module 62 Maintenance Tasks 70 Counters Module 72 Settings Module 73 Tools and Utilities Module 78 Software Update Module 83 Chapter 4 Operating the Printer 85 Training Requirements 86 Tur...

Page 6: ...ring Nozzles by AMS 156 Recovering Nozzles by Swabbing 157 Daily Maintenance 159 Daily Maintenance Procedures 159 Cleaning the Horizontal Surfaces 160 Cleaning the Ink Spit Tray 161 Cleaning the Autom...

Page 7: ...Configure remote assistance 212 Install software updates with Remote Service 213 Install software updates without Remote Service 215 Download an account log file 218 Chapter 12 Regulation Notices 219...

Page 8: ...Contents 8...

Page 9: ...Chapter 1 Introduction...

Page 10: ...cerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operat...

Page 11: ...notes is highly recommended Body protection symbols This manual uses the following body protection symbols to indicate that it is important to protect yourself before performing a specific task or act...

Page 12: ...or Canon provides training for the operator in the use of the printer hardware and software at the time of installation It is the customer s responsibility to ensure that only properly trained personn...

Page 13: ...Chapter 2 Safety Information...

Page 14: ...LL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THE CONTENTS OF THIS PUBLICATION Canon Production Printing reserves th...

Page 15: ...entation Work performed incorrectly on the machine Unauthorized modifications The following indicators are used in the User Documentation to identify and categorize the level of the seriousness of haz...

Page 16: ...fore operating equipment or machinery The following labels are used in the machine to identify and categorize the hazard level Label Type Description Warning General warning sign Warning Electricity H...

Page 17: ...Warning high touch current Connect the earth terminal to ground be fore you connect the equipment to the mains voltage Refer to installation in structions before operating the equip ment 1 Warning Gen...

Page 18: ...may cause pain and to take precautions to avoid unintentional contact with or exposure to those energy sources Power source WARNING Put the power plug directly into a power outlet that has the same c...

Page 19: ...d Do not disconnect the machine s separate grounding terminal This is a machine with high leakage current so earth connection is essential before connecting the mains supply and before operating the m...

Page 20: ...g ties sleeves and scarves and jewelry such as necklaces bracelets and rings These can catch drive mechanisms or moving parts of the machine and cause injury Make sure that no objects e g jewelry cha...

Page 21: ...juries Relocation of the machine CAUTION Disconnect the power cord and other cables before you move the machine Only skilled person s are allowed to move the machine Actions in response to problems WA...

Page 22: ...recommends and that are developed for the machine Use maintenance materials and other materials for their intended purpose only Ink polluted gloves are considered chemical waste and must be disposed...

Page 23: ...ng to local regulations If ink contacts your skin clean immediately with soap and water Do not use alcohol or other solvents If ink contacts your eye s flush with water consult the ink related Safety...

Page 24: ...ic mercury Hg If bulbs are broken take care to clean up the spill immediately Broken UV bulbs must be disposed according local regulations concerning mercury disposal Avoid looking directly at the UV...

Page 25: ...ility and waste disposal procedures Commissioning disassembly recycling and disposal CAUTION For any information e g requirements about commissioning disassembly recycling and disposal of CPP machines...

Page 26: ...the date of expiry two years after receipt CAUTION Discard the bottle if it shows any sign of wear or physical damage cracking or leaking or at expiry Flush must not be exposed to air for long periods...

Page 27: ...are highest at a height of 90 cm 35 inches above the floor and increase significantly the closer you are to the lamp This can be an issue for individuals seated near the printer Remove all chairs wit...

Page 28: ...ded profiles This will help limit the ink load to a safe level Canon recommended profiles can be found at http www onyxgfx com my onyx drivers and profiles Use Production or slower print modes if poss...

Page 29: ...erform Manual Printhead Maintenance and to swab printheads When the door is open the Carriage the Gantry motion motors and UV curing system are disabled 3 Carriage Guards The Carriage Guards are locat...

Page 30: ...e approached without caution The machine cannot initiate movement since the Safety Control System has disabled all motion and hazardous hardware Beacon on indicates the printer is powered up and ready...

Page 31: ...ut would compromise the capabilities of the printer if changed Therefore they are pointed out as a precaution the operator must be aware of when using the printer IMPORTANT The photos in the following...

Page 32: ...G Do NOT push the Gantry Do not push the Gantry at anytime either when stationary or when it is moving WARNING Avoid Moving Carriage Do NOT place any part of your person near the Carriage Gantry openi...

Page 33: ...UV Curing Lamp assemblies This can retain heat for a long period of time after turning off WARNING Do Not Touch Lamp Assemblies When the Manual Maintenance Door is Open to perform Manual Maintenance d...

Page 34: ...printer and likely accessed dur ing normal use by an operator The area is easily accessible at the front and rear of the printer and likely accessed during normal use by an operator A User s hand or f...

Page 35: ...Cable Track Do NOT place any portion of your hand or arm in the Cable Track WARNING Avoid Lamp and Carriage Bumper Do NOT reach or place your hand or fingers between the UV Curing Lamp head and Car ri...

Page 36: ...g Be careful to avoid the sharp edges of the Gantry Drive belts located at both sides of the machine WARNING Avoid Gantry Drive Belts Do NOT reach under the machine when print ing Be careful to avoid...

Page 37: ...easily ac cessible at the sides of the printer with or with out the High Flow Vacuum and likely accessed during normal use by an operator Although the motion and step size during printing is ex pecte...

Page 38: ...onal Safety WARNING Avoid AMS Cover Do NOT touch the Auto Maintenance Station cover at either end WARNING Hands Off Gantry End Plates Do NOT place your hands near the gantry end plates 4 Safety Awaren...

Page 39: ...ty WARNING Hands Off Gantry End Plates Do NOT place your hands near the gantry end plates at either end WARNING Avoid Gantry Beam Crush Hazard Do NOT reach under the Gantry Beams for any reason 4 Safe...

Page 40: ...fingers in the locations shown Pinch Hazard WARNING Pinch Hazard Do NOT place your fingers in the locations shown Pinch Hazard WARNING Heat Hazard Do NOT reach under the Table Vacuum Pumps Thermal Ha...

Page 41: ...Crush Hazard Do NOT place your hands or fingers under the Gantry rails anywhere around the machine WARNING High Risk Crush Hazard Do NOT place your hands or fingers under the Gantry rails anywhere aro...

Page 42: ...Crush Hazard Do NOT place your hands or fingers under the Gantry rails anywhere around the machine WARNING High Risk Crush Hazard Do NOT place your hands or fingers under the Gantry rails anywhere aro...

Page 43: ...tanglement Hazard Do NOT place your hand on the Gantry Beam in this location WARNING Avoid Sharp Edges Do NOT reach over the Gantry Beams into the Print Head Area Avoid contact with the steel drive be...

Page 44: ...over the Gantry Beams into the Print Head Area Avoid reaching under the Gantry Beams for any reason WARNING Crush Hazard Do NOT reach over the Gantry Beams into the Print Head Area Avoid reaching und...

Page 45: ...sonal Safety WARNING Shear Hazard Do NOT reach over the Gantry Beams or into the Print Head Area WARNING Pinch Hazard Do NOT place your hands or any other body part on the Gantry Beams 4 Safety Awaren...

Page 46: ...NOT place your hand on E Box at this loca tion WARNING Shock Hazard Do NOT operate the machine without a second Bonding connection Machine is a high leakage device Shock Hazard may be generated if po...

Page 47: ...y WARNING Remove Obstacles Do NOT operate the machine with any obsta cles in the suggested work area WARNING Avoid Obstacles Do NOT operate the machine with any obsta cle in the suggested work area Sa...

Page 48: ...peration of this printer Caution there may be a time lag between when a print job is issued and when the gantry movement actually begins as the UV lamps must warm up first Movement can start many minu...

Page 49: ...rapped The Emergency Stops and the Long Sense Edges on the Gantry Beams will arrest this motion WARNING Gantry Movement Hazard The Gantry moves slowly at most times but can move quickly at unexpected...

Page 50: ...and the Long Sense Edges on the Gantry Beams will arrest this motion WARNING High Risk Crush Hazard High Risk crush hazards are created by al lowing the operator direct access to the vertical downwar...

Page 51: ...gantry rails WARNING Shear Hazard at Porous Media Option Vacuum Table The Arizona 61x0 XTHF Mark II has an overlay that is 25mm 1 inch in height This reduces the working range of the Z Axis from 50mm...

Page 52: ...hear Hazard at Table Mainte nance Station End The area is easily accessible at the front and rear of the Arizona 61x0 XTHF Mark II and likely accessed during normal use by an operator Although the mot...

Page 53: ...HF Mark II Table The area is easily accessible at the rear of the Vacuum Table and normally accessed during normal use by an operator A Us er s could be caught unawares by the Trip Hazard WARNING Shea...

Page 54: ...Hazard especially during a higher velocity freewheeling me dia movement WARNING Entrapment Hazard under Me dia with High Flow Vacuum Ta ble The area is easily accessible at the sides of the 6100 serie...

Page 55: ...the assembly comprising the printer with the connected auxiliary equipment The system integrator shall 1 draw up an instruction manual for the complete assembly of machinery according to the guidelin...

Page 56: ...Required safety validation after integration of auxiliary equipment 56 Chapter 2 Safety Information...

Page 57: ...Chapter 3 How to Navigate the User Interface...

Page 58: ...d hazardous systems Emergency Stop Buttons are installed on both ends of the Gantry and on the User Interface Desk On either side of the Gantry a stop strip is installed 3 Carriage Carrier for the pri...

Page 59: ...t bottle 12 Ink Filters Ink filters are behind a door under the ink bags The filters remove unwanted particulate matter from the ink 13 Coolant Bottle Provides coolant to maintain correct temperature...

Page 60: ...characters from a virtual keyboard These virtual input screens are displayed on the interface LCD monitor when data entry is required In the example below the Network name of the printer is about to b...

Page 61: ...ettings Service and Diagnostics This area is reserved for use by trained field service technicians only Tools Tools and Utilities tab Provides access to Special prints Shutdown Log files and Job Manag...

Page 62: ...status areas are used to report image and printer status Print Job Control Components of the Print Job Control Module Component Function 1 Job and Printer Sta tus Displays the status and progress of p...

Page 63: ...s if more than zero All incoming jobs go directly into the job list or job queue Selecting a job in the list highlights the job and updates the job information area The job information area contains o...

Page 64: ...nter is booted or after re setting the printer due to an error Flatbed Settings A dialog window automatically appears when confirmation is required If it is closed before you select Confirm it can be...

Page 65: ...n displays the current ink temperature The ink heater must be on at all times The printheads must be at operating temperature 45 C 113 F before a job will start printing NOTE If this button is flashin...

Page 66: ...ting The active job list has the following features All incoming jobs issued from the ONYX workflow go directly into the active job list After a job is printed it automatically moves from the active t...

Page 67: ...brings up an onscreen keyboard so you can click on the numbers required It can also be changed with the mouse wheel when the mouse cursor is positioned over the field Ro tate the mouse wheel up or do...

Page 68: ...is interchangeable with Production at the printer user interface In other words if a print job has been prepared in Production mode it can be switched to Production Matte mode at the printer user int...

Page 69: ...Interface Module Tabs These tabs allow you to switch between different functional modules of the printer Click on a tab to display the screen associated with each of the modules available 11 Software...

Page 70: ...e and printhead replacement frequency and costs will increase NOTE If you have not performed your daily Automatic Printhead Maintenance a dialog box appears with a query to Perform or Postpone this ta...

Page 71: ...Nozzles by AMS on page 156 Clean AMS The AMS must be cleaned daily to ensure good nozzle recovery This menu allows the operator to begin the cleaning cycle when it is ready for that operation see Clea...

Page 72: ...Explained Component Function Lifetime Cumulative Coun ters These counters display a cumulative total of ink consumed or area printed over the whole life of the printer Resettable Coun ters These coun...

Page 73: ...ion settings user interface configurations and printer settings Date and Time Date display only cannot change the date Time change the time of day if required and status of Daylight Savings Time Time...

Page 74: ...matically obtain network settings If IP is assigned automatically If you choose NO then you must set the IP yourself The only thing you might want to change is the network name of the printer The sett...

Page 75: ...the following features Language Measurement Units Date format Time format Display job time Tie lamp controls together Hold on active Job delete confirmation Screen saver Screen saver timeout Monitor...

Page 76: ...acuum timeout Ionizer bar static suppression On or Off Beep on Print Media registration pin behavior see Media Registration on page 90 Enable disable media registration pins Print Settings End of Swat...

Page 77: ...Maintenance Day Weekly Maintenance Time Remote Service Allows you to set the following Enable connection Remote assistance session timeout hours Enable remote assistance See Enable the Remote Service...

Page 78: ...ts and the Nozzle Check print Special Prints of Interest to the Operator the Ship print is used to determine that the printer output meets quality standards A ship print that is printed at the factory...

Page 79: ...Control module to actually print the special print It will appear in the active job list and is printed like any other print job NOTE Refer to the sections that document the special prints for detail...

Page 80: ...requested by an Canon service technician and follow the instructions below for retrieval of the files NOTE When System Logs are generated any previously saved log files are deleted Therefore do not g...

Page 81: ...entative who requested the log The contents of these files are meant for troubleshooting purposes Job Manager The Job Manager allows the operator to select and delete multiple files or All files the P...

Page 82: ...lumn header and then click on a column name to add or remove it Columns with a check mark will appear on the display and those with no check will not be seen 5 Delete print jobs by either making multi...

Page 83: ...they request that you install the update instructions are provided here 1 Download the update package from the Customer Support area for your printer model Arizona 61x0 XTHF Mark II 2 Unzip the file w...

Page 84: ...the Upload button to transfer the software update package to your printer 7 Go to the printer monitor and select the tab Updates 8 Look for the software update package in the list and click on the Ins...

Page 85: ...Chapter 4 Operating the Printer...

Page 86: ...des a general orientation to printer safety and operating procedures This User Guide is not a substitute for official training ONYX Workflow Training Maximum performance from the printer requires a pr...

Page 87: ...tware displays a splash screen The splash screen will show initialization messages and then the Print Job Control screen appears The initialization is complete when the top left panel of the display s...

Page 88: ...ientation that matches the placement settings of the job use the table rulers and the registration pins to help with placement see Media Registration on page 90 Mask table areas that are not covered w...

Page 89: ...s it will be used Store media flat to reduce tendency to warp Do not use creased damaged or warped material See material specific documentation for recommended handling and storage requirements Handli...

Page 90: ...the Zone A vacuum foot pedal switch for approximately 5 seconds will raise and lower the required pins in Zone A and B to support large format printing In Linked automated mode the registration pins...

Page 91: ...mark will appear to confirm that pin is active again Media Loading and Registration Loading media on to the vacuum table is a manual process A configurable automated pin registration system is provide...

Page 92: ...re sensors and ask user to visually check if all pins are in retracted DOWN position There are two buttons in this error window one allows the user to re initialize pins and another button allows the...

Page 93: ...rint industry method of controlling static electricity is the use of ionization For the anti static bar to be effective it must be close to the media so it is mounted to the gantry at an optimal dista...

Page 94: ...Static Suppression System Reduces Static 94 Chapter 4 Operating the Printer...

Page 95: ...Chapter 5 Operating the Vacuum System...

Page 96: ...during printing all the holes on the vacuum table must be covered Vacuum Zone Legend Label Hardware Description 1 Vacuum Gauge 2 Print Start Button 3 Origin for Print Zone A 4 Origin for Print Zone B...

Page 97: ...Pumps Three vacuum pumps are connected to the vacuum table Click on the Vacuum Setting icon to open the vacuum Setting window Here the number of active vacuum pumps can be set The vacuum pumps will re...

Page 98: ...s material that is less than the thickness of the media to mask the table The masking material must be inserted under the edge of the media with an overlap of between 5 to 25 mm 2 to 5 inches NOTE If...

Page 99: ...edges of the vacuum overlay they can bend or warp and thus affect the flatness of the printer table and therefore print quality The same applies to the whole table but a lesser amount of pressure such...

Page 100: ...ops at the true home position The Move Gantry icon on the Command bar in the Print Job module starts the gantry movement Pressing this icon moves the gantry from its default parked position to the new...

Page 101: ...The following table indicates typical sound outputs from the printer under different operating conditions Media Pumps Active Recommended Vents Active Sound Output dBA Porous corrugated card board 3 25...

Page 102: ...Printing on the High Flow Vacuum Table 102 Chapter 5 Operating the Vacuum System...

Page 103: ...Chapter 6 How to Print in Batch and Dual Origin Modes...

Page 104: ...greater productivity when printing multiple panels Note Attention Caution If the dimensions of your image are not greater than 1 25 x 2 5 meters 4 x 8 feet the Dual Origin option is available from th...

Page 105: ...nt in Zones A and B 7 If additional copies of the print were indicated in Step 2 then repeat Steps 4to 6 for the total number of prints required Result NOTE The green arrows show the order in which im...

Page 106: ...and the Start button or Start print icon is pushed to continue printing the next image For example If you want to collate 3 print jobs J1 J2 J3 and print two 2 sets the print order of the collated bat...

Page 107: ...the Batch type either Composite or Collation Make sure your settings are correct for printing a Composite batch job See Enabling composite batch job nesting on page 109 5 Add jobs to the batch by sele...

Page 108: ...mage with the mouse 7 When the images are arranged the way you want them click on the Back button to return to the Print Job module and automatically add the Batch job to the Active job list NOTE You...

Page 109: ...llowing conditions are met All member jobs use the same print mode Member jobs do not overlap Member jobs do not require varnish or overprints Procedure 1 On the operator panel click on Settings Print...

Page 110: ...et number of copies is achieved Step and Repeat printing is also possible on prints that are set up for the Roll Media Option In this case the grid is also shown in the Preview and is centered on the...

Page 111: ...tation of the grid in the Preview area and get from it an idea of how your requested copies fit on the media If the number of copies exceeds the size of the media you will see how many media sheets ar...

Page 112: ...Step and Repeat Printing 112 Chapter 6 How to Print in Batch and Dual Origin Modes...

Page 113: ...Chapter 7 How to Manage a White Ink Workflow...

Page 114: ...an also be printed with print modes other than Quality Layered as long as the ONYX media profile media model has been made with a CMYKSS ink configuration with spot colors defined NOTE When you print...

Page 115: ...will occupy two layers of white density and the CMYK image data can occupy the third layer You can determine the print order of these layers in ONYX Thrive White Ink Applications The following are so...

Page 116: ...a on two separate layers with a white diffusing layer in the middle Opaque Application The opaque application involves printing CMYK data onto non white media For this application white ink is require...

Page 117: ...off two stage processing make sure the box is not checked ONYX Thrive software will now accept print jobs with white ink data 4 Turn off Two Stage Processing 2 To prepare a print job for white ink yo...

Page 118: ...been made with a CMYKSS ink configuration with spot colors defined NOTE When printing white ink using print modes other than Quality Layered it is not recommended to print white ink in the same area...

Page 119: ...form daily maintenance can result in nozzle dropouts The purpose of maintenance is to clean the nozzles of the printheads and thus ensure better image quality IMPORTANT If your printer includes the wh...

Page 120: ...r as middle layer for a day night application The Printer Flood Fill mode allows you to print an image with a white flood fill as an underlay or an overlay The printer itself provides the flood fill r...

Page 121: ...yer modify the printer settings of a processed job in RIP Queue right click the job edit printer settings select Quality Layered for the Printer Print mode then select Define Layers If you want to pri...

Page 122: ...nk on it then the bottom layer should be a CMYK data layer and the middle and top layers white flood layers 4 Submit the print job i e process rip the job 5 Send the job to the printer and then print...

Page 123: ...mber that any actions you set for this tool will only work successfully when used in conjunction with properly constructed layers The tool is located in the Job Editor on the Color Correction tab The...

Page 124: ...en the job in theJob Editor or download a white ink media model from the website 5 Select the spot channel you will use to create data then use the explanations of the Spot Layer Tool options at the b...

Page 125: ...how you would like the media color to be handled The term Knockout means to remove from the selection If you ve set a media color chances are you want some portion of the design to be removed to use...

Page 126: ...m by exporting a Filter to use on similar jobs Filters are a global color correction that can be applied to Quick Sets to automate the printing process for multiple jobs that use the same settings NOT...

Page 127: ...10 Red Mask Prepare a File for the Spot Layer Tool Chapter 7 How to Manage a White Ink Workflow 127...

Page 128: ...a spot channel for the white data in Photoshop When to do The first step in the white ink workflow is to prepare your source image to use a spot ink channel The spot data must be designed entirely on...

Page 129: ...the Rip software Note For instructions on how to use a naming convention other than Spot 1 or Spot 2 refer to How to Name Your Spot Data on page 135 Solidity Set the solidity to 10 Edit the channel Co...

Page 130: ...Option If you intend to use this file in a vector based program such as Illustrator save it as a PSD file in order for all channel information to be carried over The white spot color is printed in the...

Page 131: ...B NOTE You can use vector based image editing applications other than Illustrator as long as it has the Overprint feature and the ability to create a spot color When to do The first step in the white...

Page 132: ...the sliders to adjust the swatch color You can make this color any value that will help you see the design better 4 Click OK to save your changes and close the Add Swatch dialog You should now have a...

Page 133: ...revents knockout and allows the colored image data to print over top of the other colour being used which in this case is white You will want to overprint when the artwork needs to be printed over top...

Page 134: ...ode View Overprint Preview to see an approximation of how the overprinting colors will print by providing an ink preview that approximates how transparency and overprinting will appear in output Overp...

Page 135: ...red output results more clear As well if English is not your native language use a name that is more meaningful in your language to be more effective Please do not use the name White as this color fla...

Page 136: ...2 Enter the new name in PostScript Spot Color Name in Spot 1 space 3 Click OK to save your settings How to Name Your Spot Data 136 Chapter 7 How to Manage a White Ink Workflow...

Page 137: ...Multiple Layer Print Job with White Ink For Quality Layered print mode jobs 1 Create spot data in a design application See Create Spot Data in Adobe Illustrator on page 131 or Create Spot Data in Phot...

Page 138: ...s 1 Create spot data in a design application See Create Spot Data in Adobe Illustrator on page 131 or Create Spot Data in Photoshop on page 128 2 Open the job in ONYX workflow software using any print...

Page 139: ...lood data for the extent of the image data using the largest ink drop level Custom Custom ink color to data mapping and advanced options Empty The layers are identified as bottom middle and top The bo...

Page 140: ...nd Spot 2 data Each color channel can be configured to print nothing any one of the six data planes or have the printer generate flood data with a chosen drop level Example 1 White ink to be printed S...

Page 141: ...Example 2 White ink to be printed with printer generated drop level 4 24 pl data Print White Ink Jobs Chapter 7 How to Manage a White Ink Workflow 141...

Page 142: ...Print White Ink Jobs 142 Chapter 7 How to Manage a White Ink Workflow...

Page 143: ...Chapter 8 Ink System Management...

Page 144: ...ell as IJC261 on complex plastics such as polypropylene They cure with medium hardness and a slightly and feel a little rubbery to the touch even though they are completely cured They have a satin sem...

Page 145: ...date incorrect color placement in the ink bay or if an expired tag is connected to the printer then the operator is alerted and an error message is displayed CAUTION Uncured ink is a serious health an...

Page 146: ...of ink and the UV Flush are available on https downloads cpp canon Read and periodically review this safety information to ensure optimal safe handling procedures and proper emergency responses are f...

Page 147: ...N Wear gloves when contact with ink or maintenance materials is possible Gloves should always overlap sleeves Follow the ink related Safety Data Sheets SDS guidelines carefully in order to ensure maxi...

Page 148: ...p of the ink station 5 Replace with a new ink bag of the same colour 6 Push the quick release coupler at the bottom corner of the new bag into place NOTE If you place a bag in the wrong ink station fo...

Page 149: ...bag 2 Select the White Ink Nozzle Check Print icon from the Special Prints list in the Tools user interface Input the appropriate settings for printing offsets media thickness lamp power etc 3 Print...

Page 150: ...180 degrees and repeat step 10 Discard the swab 12 Do a Standard AMS on White This is important to clear the alcohol from the printhead before another nozzle check is printed 13 Print the White Ink N...

Page 151: ...Chapter 9 Printer Maintenance...

Page 152: ...moved and replaced with new gloves if contaminated with inks or damaged Chemicals in UV inks can penetrate nitrile gloves in less than 10 minutes UV curable inks can contain sensitizing chemicals whic...

Page 153: ...183 Incident based as needed Procedure Remove Ink from Table Remove Ink from the Table on page 178 Clean Linear Gantry Rails Clean the Gantry Rails on page 184 Needed when indicated on the oper ator...

Page 154: ...This is why in the nozzle check print there are 12 separately labeled jetting areas in each color channels Procedure 1 Place a piece of clean media on the vacuum table 2 Select the Nozzle Check print...

Page 155: ...2 nozzles outs exist in a single printhead 2 or more adjacent nozzle outs exist in a single printhead more than 4 nozzle outs exist in a single color Checking Nozzle Performance Chapter 9 Printer Main...

Page 156: ...h the Standard AMS procedure Many times a nozzle will recover on its own during printing If a nozzle does not recover through standard AMS practices it may be necessary to recover the nozzle by swabbi...

Page 157: ...s a projection of the jetting performance of each printhead This makes it easier to trace a nozzle or group of nozzle outs back to the area on the actual printhead nozzle plate that requires swabbing...

Page 158: ...ng ends Take special care to remove ink from the gap between the metal plates of the printhead and carriage base plate See area indicated by the white ellipses in the figure above 8 Repeat the steps f...

Page 159: ...safety equipment nitrile gloves a lab coat and safety glasses with side shields to protect your eyes To maintain optimal printing performance it is important to remove any excess ink build up from th...

Page 160: ...nk drips on the media Equipment Standard dusting cloth Keep the Horizontal Surfaces Clean To maintain optimal printing performance it is important to remove dust and debris from the following horizont...

Page 161: ...intenance position See the Tools and Utilities tab in the user interface 2 If there is excessive ink first soak up some by blotting with an absorbent cloth do not scrub Then soak a lint free cloth in...

Page 162: ...mple Ansell Microflex 93 260 Foam Tipped Swab 3010118211 Cloth Poly Wipe 10cm x 10cm lint free Surface Cleaner Isopropyl alcohol IPA 98 NOTE Put 4 or 5 swabs into the small bottle of Isopropyl alcohol...

Page 163: ...eft button to apply vacuum to the suction heads for 30 seconds Right is the primary AMS located near where the carriage parks and Left is the secondary AMS IMPORTANT It is extremely important that you...

Page 164: ...a clean one when the ink builds up You may need 4 to 6 swabs to clean all 6 heads NOTE Do not continue cleaning if the vacuum shuts off after 30 seconds Press the button again to start the vacuum and...

Page 165: ...x 10cm lint free Surface Cleaner Isopropyl alcohol IPA 98 IMPORTANT If the underside of the carriage is dark when examining the printheads or the carriage underside consider the kind of light source...

Page 166: ...in UV ink begin to permeate nitrile gloves in less than 10 minutes While this action may not be visible changing contaminated gloves should occur every few minutes These penetrating chemicals have no...

Page 167: ...near the maintenance door before you start This procedure assumes that the Maintenance Access door is still open from the previous procedure If not click on Move Carriage and open the door Procedure...

Page 168: ...elow Take special care to remove ink from the gap between the metal plates of the printhead and carriage base plate See area indicated by the white ellipses in figure below 6 Discard the swab A new sw...

Page 169: ...rd against pigment settling it is recommended the white ink supply bag be gently agitated once a day Procedure 1 Open the clear plastic door to access the white ink bag 2 Press the quick release coupl...

Page 170: ...debris If you get a lamp overheat error and there is no dust on the filter call for service immediately CAUTION The lamps may be hot so use caution when removing the filters IMPORTANT We do not recomm...

Page 171: ...amps Squeeze the filter so that the middle bulges and allow the other edge to slide into the other channel Use your thumb to insert the filter under the edges of the lamp cover 5 Repeat these steps fo...

Page 172: ...ly To extend lamp life use the lowest setting that provides adequate curing for a particular media However avoid handling media with insufficient curing as partially cured UV ink on your skin can caus...

Page 173: ...power off the while replacing the UV lamp bulbs However make sure you turn them off by de selecting the lamp icon in the user interface before you start and allow a few minutes for the bulbs to cool...

Page 174: ...Procedure 1 Flip open the top cover of the Right UV lamp assembly until it rests against the carriage How to Change a UV Lamp Bulb 174 Chapter 9 Printer Maintenance...

Page 175: ...use a finger of the other hand to reach under the ceramic end to ease the bulb out of the retainer clip Perform the same action to release the other end of the bulb Note the orientation of the ceramic...

Page 176: ...a container for recycling as per your local regulations 5 Clean the lamp shutter with a lint free cloth do not use water although alcohol can be used if needed How to Change a UV Lamp Bulb 176 Chapte...

Page 177: ...d seated firmly into the clips at both ends 8 Reconnect the bulb power connectors at both ends 9 Replace the top cover of the lamp assembly by hinging it forward to close it 10 Reset the counter for t...

Page 178: ...e Cured Ink 1 Scrape any cured ink from the surface of the table with a scraper or a razor blade in a holder 2 Use a vacuum cleaner to remove the scraped particles of ink and any other debris of the t...

Page 179: ...contact with ink or maintenance materials is possible Gloves should always overlap sleeves Follow the ink related Safety Data Sheets SDS guidelines carefully in order to ensure maximum safety For exam...

Page 180: ...start the flow of waste ink 4 Shut off the valve when ink no longer drains out or if the container becomes full Use a piece of cloth or paper towel to wipe the valve clean NOTE If ink has dried in the...

Page 181: ...Any ink not removed from the valve can drip out later when the printer is in motion 6 Dispose of the waste material in a suitable environmentally friendly manner following all local laws and regulatio...

Page 182: ...ant bottle and lines We suggest that you order more coolant from your sales representative so that you will have some when you need to top up the system Procedure 1 Unscrew the nipple from the coolant...

Page 183: ...isopropyl alcohol 2 Clean all accessible glass surfaces Wait for surfaces to dry approximately 1 minute 3 Go to the Tools and Utilities tab on the user interface Select Move Carriage This will move th...

Page 184: ...tely Poly Wipe lint free Cloth or swab IMPORTANT In the event of an ink spill on the rail it should be cleaned immediately Slight ink stains that remain on the rail after cleaning are not a major prob...

Page 185: ...V lamps When to do Inspect and clean the lamp windows once a month Equipment Poly Wipe lint free Cloth Procedure 1 Wipe the bottom of the quartz window with a lint free cloth soaked in isopropyl alcoh...

Page 186: ...fect the vacuum and result in dripping ink and deteriorated image quality as a result of nozzle dropout Failure to bleed the ink filters can lead to an overflow of ink that will result in ink dripping...

Page 187: ...g coupler 2 Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters 26 Remove Ink Filter Enclosure Cover Change Ink Filter Chapter 9 Printer...

Page 188: ...e cloth wrapped around the end of the bleed tube so that any ink spray is contained 5 Pull the target ink filter out of its metal retainer clip 6 Unscrew the bleed tube cap from the old filter and thr...

Page 189: ...w the schedule for bleeding ink filters indicated in the Maintenance Tasks tab Before you begin The filters are bled using a 60 ml syringe If bleeding after an ink bag change let the ink fill finish b...

Page 190: ...lunger out until ink is seen in the syringe If there is excessive air more than one syringe full of air may be extracted In this case close the stopcock before disconnecting the syringe and expelling...

Page 191: ...ket IMPORTANT The same syringe can be used to bleed all the ink channels if they are done in succession The syringe cannot be stored and reused as the ink chemistry will degrade the syringe If only so...

Page 192: ...Bleed an Ink Filter 192 Chapter 9 Printer Maintenance...

Page 193: ...Chapter 10 Maintaining the Duster 3000FC Air Filtration System...

Page 194: ...ur area Also check the Arizona 6100 Site Preparation Guide or this section to view the recommended ventilation specifications The Duster 3000FC FC fume control system is manufactured in Vancouver Cana...

Page 195: ...or an Air Filtration System Air Filtration SystemMinimum Specifications Metric SI Imperial Blower Capacity air flow rate 85 m3 min 3000 CFM ft3 min Particulate Filtration smallest filtered particle 1...

Page 196: ...void the warranty Safety Features 1 This unit is equipped with a sensor that will shut down the motor in the event of overheating 2 This unit is equipped with a 2 Light indicator system System Status...

Page 197: ...initially drawn into the system This pre filter is com prised of a coarse media that can be cleaned several times but that does deteriorate over time and requires replacement 1 to 2 times per year on...

Page 198: ...placement rate but keep a supply on hand to account for cases of premature wear accidental damage or loss Number present in system 3 Cleanable Yes Cleaning Method s Vacuum cleaned from outside Estimat...

Page 199: ...kage contains 1 new Lower Carbon Filter Upper Carbon Filter 3010117951 The Upper Carbon Filter is a large pleated structure located at the top of the system designed to capture any airborne chemicals...

Page 200: ...59 3000FC Dust Pad 9PK C 3010117962 3000FC Intake Fltr 3PK C 3010117952 3000FC Carbon Filter C 3010117951 3000FC Upr Carbon Fltr C Duster 3000FC Air Filtration System Consumables 200 Chapter 10 Mainta...

Page 201: ...ing even after vacuum cleaning It will then be necessary to pressure wash the pleated intake filters Filter warning light The yellow LED under the digital airflow gauge will illuminate if when the Dus...

Page 202: ...lace the Lower Carbon filter when it weighs 26 lbs 11 8 kg The Upper Carbon Filter cannot be cleaned When its saturation weight of 42lbs 19 kg is reached it must be replaced Changing the Upper Carbon...

Page 203: ...warranty the Warranty registration card must be completed and returned to ICA You can also email warranty cards to Island Air Print and Graphics Larry Miller lrmsales telus net A PDF file of the warr...

Page 204: ...29 CE Declaration of Conformity EEA including Switzerland Troubleshooting and Warranty 204 Chapter 10 Maintaining the Duster 3000FC Air Filtration System...

Page 205: ...30 UKCA Declaration of Conformity United Kingdom England Scotland and Wales Troubleshooting and Warranty Chapter 10 Maintaining the Duster 3000FC Air Filtration System 205...

Page 206: ...Troubleshooting and Warranty 206 Chapter 10 Maintaining the Duster 3000FC Air Filtration System...

Page 207: ...Chapter 11 Troubleshooting...

Page 208: ...ropriate remedy Otherwise note the exact error message and associated error number and what the printer was doing before the error then place a service call If Problems Persist If problems persist per...

Page 209: ...have to enable the Remote Service connection to enable automatic software updates and to enable Remote Assistance Procedure 1 On the operator panel click on Settings Network connection Enable the Rem...

Page 210: ...n keyboard to enter the proxy settings and proxy authentication settings to allow the Arizona printer to access locations outside the company network Enable the Remote Service connection 210 Chapter 1...

Page 211: ...g 1 Check that the Arizona printer is connected to the internet 2 Make sure the proxy setting are configured correctly 3 In the Remote Service window click on Test remote connection to try to connect...

Page 212: ...x next to Remote assistance session timeout hours fill in the time in hours you want the remote assistance session to automatically end 4 Click on Test remote connection to check whether the connectio...

Page 213: ...t is highly recommended to perform the installation at non working hours Make sure the printer is not printing and there is no media on the platen Before you install software updates Remote Service co...

Page 214: ...2 When a new software update package is available click on Install Install software updates with Remote Service 214 Chapter 11 Troubleshooting...

Page 215: ...ice representative that a software version is available Procedure 1 Visit https graphiplaza cpp canon 2 Go to Printer Support Customer 3 Select your Arizona printer model 4 Click on Printer Software 5...

Page 216: ...3 8080 8 The printer web page opens Select Update software 9 On the software upload page select Browse and navigate to the unzipped software update package step 5 10 Click on Upload to transfer the so...

Page 217: ...11 On the operator panel click on Updates 12 The new software update package will be available Click on Install Install software updates without Remote Service Chapter 11 Troubleshooting 217...

Page 218: ...rocedure 1 Use an internet browser on your computer to open the printer web page 2 Type http and then the network name of your printer You can find the network name on the printer monitor in the tab S...

Page 219: ...Chapter 12 Regulation Notices...

Page 220: ...n radiate radio frequency energy and if not installed and used in accordance with the User Documentation may cause harmful interference to radio communications Operation of this equipment in a residen...

Page 221: ...man Services DHHS This means that the device does not produce hazardous laser radiation The related label indicates compliance with the CDRH regulations and must be attached to laser products marketed...

Page 222: ...mAh Contains Internal Controller 200 Lithium Caution Canon Production Printing does not accept any liability for any damage or consequences if the batteries are removed by persons other than Canon Pro...

Page 223: ...recycling schemes for batteries and accumulators available in your area please contact your local city office waste authority or waste disposal facility For more information regarding the return and r...

Page 224: ...cling of WEEE products please visit http www canon europe com sustainability End of Life WEEE India This product is not to be disposed of with your household waste according to the E Waste Management...

Page 225: ...ic electrical products Decision No 4693 QD BCT correcting Circular 30 2011 TT BCT For the statement on Canon Marketing Vietnam website please see the last paragraph on the web page of the following UR...

Page 226: ...exionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Translation The equipment is not intended for use within the direct visual field...

Page 227: ...CE Declaration of Conformity EEA including Switzerland Chapter 12 Regulation Notices 227...

Page 228: ...UKCA Declaration of Conformity United Kingdom England Scotland and Wales 228 Chapter 12 Regulation Notices...

Page 229: ...Appendix A Application Information...

Page 230: ...media and consumables The Customer Application Bulletins posted on the website deal with many aspects of handling and managing media and printing with your Arizona printer Customer Support The informa...

Page 231: ...ut Remote Service 215 Ionization 93 Ionizer bar 93 M Maintenance 152 Measurement Units 75 Media Storage 89 Media Thickness 88 MSDS Material Safety Data Sheets 146 N Nesting 109 Network connection sett...

Page 232: ...Vacuum System 96 Version upgrade 213 215 Index 232...

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Page 234: ...non ca Canon Europe Ltd canon europe com Canon Latin America Inc cla canon com Canon Production Printing Australia Pty Ltd anz cpp canon Canon China Co Ltd canon com cn Canon Singapore Pte Ltd sg cano...

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