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Canon AK1 Operation Manual Download Page 45

Clear a staple jam in the saddle stitch unit

Introduction

NOTE

This procedure is only required when the optional Saddle Finisher is installed.

If a staple jam occurs in the saddle stitch unit of the stacker/stapler (Saddle Finisher), the control
panel will display the location of the staple jam and a procedure to clear the staple jam. Follow
the procedure on the control panel to clear the staple jam. The procedure below describes how to
clear a staple jam in the saddle stitch unit of the stacker/stapler.

Before you begin

First remove all output sheets from the booklet tray.

CAUTION

Be careful when you handle optional units that are attached to the machine. When you open

the door or cover of an optional unit to replace a staple cartridge, discard the punch waste, or

clear paper jams or staple jams, prints may still be output if other optional units are operating

normally, and are not involved in the paper or staple jam removal procedure.

NOTE

If a paper jam occurs at the same time as a staple jam, first remove the jammed paper, then

remove the jammed staples.

Clear a staple jam

Step

Action

Illustration

1

Open the front door of the stacker/stapler.

2

Pull out the saddle stitch unit (F-C4).

3

Pull out the staple case from the saddle
stitch unit.

4

Clear a staple jam in the saddle stitch unit

Chapter 4 - Troubleshooting

45

Canon Finisher-AK1/Saddle Finisher-AK2/Puncher Unit-BT1/BU1

Summary of Contents for AK1

Page 1: ...Operation guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 ...

Page 2: ...ed or transmitted in any form or by any means without written permission from Océ Océ makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Océ reserves the right to revise this publication and to make changes from time to time in the content hereof without obl...

Page 3: ... the saddle stitch unit Staple P1 25 Remove the puncher waste box 27 Chapter 4 Troubleshooting 29 Labels inside the stacker stapler 30 Clear a paper jam in the top cover of the stacker stapler 33 Clear a paper jam inside the stacker stapler 37 Clear a paper jam in the saddle stitch unit 39 Clear a staple jam inside the stapler unit 43 Clear a staple jam in the saddle stitch unit 45 Appendix A Misc...

Page 4: ...Contents 4 Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 5: ...Chapter 1 Preface Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 6: ...ncerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay at tention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons if not performed correctly To use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be s...

Page 7: ...nisher AK1 Stacker stapler Saddle Finisher AF2 and Saddle Finisher AK2 Stacker stapler Puncher Unit BP1 BQ1 BR1 and Puncher Unit BT1 BU1 Puncher Professional Puncher B1 Puncher Paper Folding Unit F1 Folder Document Insertion Unit F1 Inserter High Capacity Stacker E1 Stacker High Capacity Stacker F1 Stacker Booklet Trimmer D1 Trimmer Two Knife Booklet Trimmer A1 Trimmer Perfect Binder C1 Perfect Bi...

Page 8: ...ies generic naming in User Interfaces 8 Chapter 1 Preface Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 9: ...Chapter 2 Parts and their functions Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 10: ...k the width of the paper If you use small paper and the Booklet Trimmer is used the paper may be trimmed with uneven edges In this case check the width of the paper If you create a saddle stitched booklet using coated paper or inserted sheets for the cover the image printed on the page after the cover may stick to the back of the cover or back of the inserted sheets depending on the type of coated...

Page 11: ...saddle stitch unit 4 Booklet tray Saddle Finisher AK2 only Receive saddle stitched booklets 5 Auxiliary booklet tray Saddle Fin isher AK2 only Pull out the auxiliary booklet tray to receive large size booklets 6 Lower tray Receive finished documents The 2 joggers can improve the straightness of the stacks 7 Upper tray Receive finished documents The 2 joggers can improve the straightness of the sta...

Page 12: ...hed 2 Stapler waste box The stapler waste box contains the residual material that occurs when the staples are cut to the required length Internal view 12 Chapter 2 Parts and their functions Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 13: ...Chapter 3 Use the stacker stapler Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 14: ...t is shifted alternately to the front and back of the tray in a vertical portrait orientation or a horizontal landscape orientation depending on the orientation of your originals For example if you place A4R or LTRR originals the paper is output and shifted in the horizontal direction If you place A4 or LTR originals the paper is output and shifted in the vertical direction When you use the Offset...

Page 15: ...t to Yes and the output paper stack exceeds the maximum stack volume of the tray depending on the paper type or the functional mode that you use the output paper can exceed the stacking limit Staple mode Prints are automatically sorted by set and stapled When you carry out a copy job the prints are stapled at the following positions If an original is placed on the glass plate If originals are plac...

Page 16: ...0 g m 20 lb bond of A4 LTR paper the prints are only offset but not stapled In addition when you select coated or heavy paper you may not be able to staple the job even if the number of sheets including sheet insertions or job separators is below the set limit of a finisher When the machine stops while stapling and a message on the control panel asks you to refill the staplers you must replace the...

Page 17: ...owing paper Two Holes A3 A4 A4R custom size 182 mm x 182 mm to 297 mm x 432 mm 7 2 x 7 2 to 11 7 x 17 Four Holes A3 A4R custom size 257 mm x 182 mm to 297 mm x 432 mm 10 1 x 7 2 to 11 7 x 17 The Puncher Unit BU1 can punch holes in the following paper Four Holes A3 A4 A4R custom size 257 mm x 182 mm to 297 mm x 432 mm 10 1 x 7 2 to 11 7 x 17 Holes cannot be punched in transparencies labels or pre p...

Page 18: ... of paper that can be used with the saddle fold mode are A3 Tabloid A4R LTRR 304 8 mm 457 2 mm 12 x 18 320 450 mm 12 6 x 17 7 SRA3 330 2 mm 482 6 mm 13 x 19 and custom sizes 210 mm 279 4 mm to 330 2 mm 487 7 mm 8 3 x 11 to 13 x 19 2 The following are paper sizes that can be output to the output trays of the finisher However if certain functions are selected it is possible that some paper sizes are...

Page 19: ... capacity for non stapled jobs The total output capacity will become 5 000 sheets for 80 g m 20 lb bond media 3 000 sheets in the upper tray and 2 000 sheets in the lower tray NOTE The mode is not active when trimmer D1 is present You can still select the lower tray or upper tray as desired output location but the system ignores the choice First the lower tray will be filled then the upper tray Wh...

Page 20: ...scription Always On The joggers will always work Off for mixed media sizes The joggers will be disabled automatically when a print job contains a mix of different media sizes Always Off The joggers will never be active This can be recommen ded if the joggers cause pollution on the prints for ex ample Use the joggers in the output trays 20 Chapter 3 Use the stacker stapler Canon Finisher AK1 Saddle...

Page 21: ... you must go to the Printer section of the System view The icon for the staple cartridge that must be refilled is orange or red NOTE Even when the staple icon is blue you can still go to the System view to check the number of staples that has been used since the last refill The colors of the staple icon The colors of the staple icon Staple icon Description A blue staple icon indicates that all the...

Page 22: ... go to the Printer section of the System view to check which staple cartridge must be refilled Check the status of the staple cartridges 22 Chapter 3 Use the stacker stapler Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 23: ...tion Illustration 1 Open the front door of the stacker stapler 2 Grab the green tab of the staple case and pull the staple case out of the staple unit NOTE When the stapler unit is at the back and it is difficult to pull out the staple case turn the dial at the bottom left hand side to the left to move the stapler unit 3 Pull out the staple cartridge 4 Insert the new staple cartridge Staple N1 4 R...

Page 24: ...aste 8 Put the stapler waste box back into place 9 Close the front door of the stacker stapler CAUTION When you close the front door of the stacker stapler be care ful not to get your fingers caught because this may result in personal injury Replace the staple cartridge of the stapler unit Staple N1 24 Chapter 3 Use the stacker stapler Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Op...

Page 25: ...d supplies from your local authorized dealer Replace the staple cartridge of the saddle stitch unit Step Action Illustration 1 Open the front door of the stacker stapler 2 Pull out the saddle stitch unit 3 Grab the tab of the staple case and pull the staple case out of the staple unit 4 Hold the cover of the staple case by its left and right sides Lift the cover and slide the cover off 4 Replace t...

Page 26: ...on the saddle stitch unit NOTE Follow the steps 3 to 7 to re place the other staple cartridge in the saddle stitch unit 8 Gently push the saddle stitch unit back in to the printer 9 Close the front door of the stacker stapler CAUTION When you close the front door of the stacker stapler be care ful not to get your fingers caught because this may result in personal injury Replace the staple cartridg...

Page 27: ...orm a copy job or print job Remove the punch waste box Step Action Illustration 1 Open the front door of the stacker stapler 2 Pull out the puncher waste box 3 Discard the punch waste into a common dustbin 4 Put the puncher waste box back Make sure that you insert the puncher waste box as far as possible NOTE If the puncher waste box is not securely in place you cannot use the punch function when ...

Page 28: ...er be care ful not to get your fingers caught because this may result in personal injury Remove the puncher waste box 28 Chapter 3 Use the stacker stapler Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 29: ...Chapter 4 Troubleshooting Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition 2013 06 ...

Page 30: ...contains references to the error locations you must check for example A1 or A2 The illustration below shows an overview of all the error locations 6 The error locations Labels inside the stacker stapler 30 Chapter 4 Troubleshooting Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Operation Guide Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 VarioPrint VP 110 VP120 VP135 Edition ...

Page 31: ... panel to clear a paper jam NOTE The steps 12 to 19 are only applicable when the Saddle Finisher is installed Order Location label 1 Front door 2 A1 3 A2 4 A3 5 A4 6 A5 7 B1 8 B2 9 B3 10 B4 11 B5 12 C1 13 C2 14 C3 15 C4 16 C5 17 C6 4 Labels inside the stacker stapler Chapter 4 Troubleshooting 31 Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 Operation Guide Finisher AK1 Saddle Finishe...

Page 32: ...Order Location label 18 C7 19 C8 Labels inside the stacker stapler 32 Chapter 4 Troubleshooting Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 ...

Page 33: ...e attached to the machine When you open the door or cover of an optional unit to replace a staple cartridge discard the punch waste or clear paper jams or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure NOTE If the inserter Document Insertion Unit F1 is adjacently attached to the stacker stapler...

Page 34: ...st may result in personal injury IMPORTANT Do not turn OFF the main power switch of the stacker stapler when you open the top cover F A3 to remove the jammed paper If you do so accidentally follow the procedures to turn OFF the main power switches of the attached optional equip ments and the machine and then back ON 7 Remove any jammed paper 8 Open the guide F A4 4 Clear a paper jam in the top cov...

Page 35: ...esult in personal injury IMPORTANT After closing the top cover press down on the top cover at the locations indicated by the labels to make sure the cover is securely closed Do not turn OFF the main power switch of the stacker stapler when you close the top cover If you do so acci dentally follow the proce dures to turn OFF the main power switches of the attach ed optional units and the ma chine a...

Page 36: ...ers caught because this may result in personal injury 14 Follow the instructions on the control panel NOTE The screen that indicates the lo cations of the paper jam is dis played until the paper jam is completely solved Clear a paper jam in the top cover of the stacker stapler 36 Chapter 4 Troubleshooting Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 ...

Page 37: ...ands on the inside of the machine If you cannot remove the paper contact your local authorized dealer Be careful when you handle optional units that are attached to the machine When you open the door or cover of an optional unit to replace a staple cartridge discard the punch waste or clear paper jams or staple jams prints may still be output if other optional units are operating normally and are ...

Page 38: ...t slot 7 Open the output slot F B5 and remove any jammed paper 8 Close the front door of the stacker stapler CAUTION When you close the front door of the stacker stapler be care ful not to get your fingers caught because this may result in personal injury 9 Follow the instructions on the control panel Clear a paper jam inside the stacker stapler 38 Chapter 4 Troubleshooting Canon Finisher AK1 Sadd...

Page 39: ... on the inside of the machine If you cannot remove the paper contact your local authorized dealer Be careful when you handle optional units that are attached to the machine When you open the door or cover of an optional unit to replace a staple cartridge discard the punch waste or clear paper jams or staple jams prints may still be output if other optional units are operating normally and are not ...

Page 40: ...mmed paper to the delivery guide of the booklet tray If the optional trimmer Booklet Trimmer D1 is attached turning the dial feeds the jammed paper to the feeding belt of the trimmer NOTE If the lamp is OFF proceed to step 9 Lamp Lamp 8 Remove any jammed paper protruding from the booklet tray NOTE If the optional trimmer Booklet Trimmer D1 is attached re move any jammed paper pro truding from the ...

Page 41: ...on of the arrow counterclock wise and push it as far left as possible NOTE If the pressing unit is in its correct position this proce dure is unnecessary The pressing unit ensures a clean fold in the centre of the paper to create a booklet If the pressing unit is not in its correct position the paper to be saddle stitched cannot be fed to the booklet tray 13 While pushing in the dial F C7 turn it ...

Page 42: ... because this may result in personal injury NOTE Always make sure that you push the saddle stitch unit in as far as possible 17 Close the front door of the stacker stapler CAUTION When you close the front door of the stacker stapler be care ful not to get your fingers caught because this may result in personal injury 18 Follow the instructions on the control panel Clear a paper jam in the saddle s...

Page 43: ...e a staple cartridge discard the punch waste or clear paper jams or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure Clear a staple jam Step Action Illustration 1 Open the front door of the stacker stapler 2 Remove the paper waiting to be stapled from the output tray 3 Pull out the staple case NO...

Page 44: ...t until it is securely in place NOTE Always make sure to insert the staple case as far as possible 8 Close the front door of the stacker stapler CAUTION When you close the front door of the stacker stapler be care ful not to get your fingers caught because this may result in personal injury Clear a staple jam inside the stapler unit 44 Chapter 4 Troubleshooting Canon Finisher AK1 Saddle Finisher A...

Page 45: ...eful when you handle optional units that are attached to the machine When you open the door or cover of an optional unit to replace a staple cartridge discard the punch waste or clear paper jams or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure NOTE If a paper jam occurs at the same time as a s...

Page 46: ...eturn the staple case to its original posi tion in the saddle stitch unit Make sure to align the arrow on the staple case with the arrow on the saddle stitch unit as shown below NOTE When you return the staple case always make sure to insert the staple case until the arrows are aligned as shown in the il lustration 4 Clear a staple jam in the saddle stitch unit 46 Chapter 4 Troubleshooting Canon F...

Page 47: ...t in personal injury NOTE Always make sure that you push the saddle stitch unit in as far as possible 9 Close the front door of the stacker stapler CAUTION When you close the front door of the stacker stapler be care ful not to get your fingers caught because this may result in personal injury Clear a staple jam in the saddle stitch unit Chapter 4 Troubleshooting 47 Canon Finisher AK1 Saddle Finis...

Page 48: ...Clear a staple jam in the saddle stitch unit 48 Chapter 4 Troubleshooting Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 ...

Page 49: ...Appendix A Miscellaneous ...

Page 50: ... is selected Sort by set and Offset stacking Sort by page and Offset stacking A3 B4 A4 A4R B5 B5R 12 x 18 304 8 mm x 457 2 mm 11 x 17 279 4 mm x 431 9 mm LGL LTR LTRR EXEC EXECR and custom sizes 182 mm x 182 mm to 304 8 mm x 457 2 mm 7 2 x 7 2 to 12 x 18 1 000 sheets or 147 mm 5 8 in height Capacity of upper tray Z fold only when Paper Folding Unit F1 is attached 30 sheets Capacity of upper tray H...

Page 51: ...e maximum number of sheets is 1 000 13 x 19 330 2 mm x 482 6 mm 12 x 18 304 8 mm x 457 2 mm 12 5 8 x 17 3 4 320 mm x 450 mm and custom sizes 182 mm x 431 9 mm or 305 mm x 182 mm to 330 2 mm x 487 7 mm 7 2 x 17 or 12 x 7 2 to 13 x 19 2 1 000 sheets or 147 mm 5 8 in height Capacity of lower tray When finishing is selected Sort by set and Offset stacking Sort by page and Offset stacking and High vol ...

Page 52: ...the maximum number of sheets is 1 000 12 x 18 304 8 mm x 457 2 mm and custom sizes 182 mm x 431 9 mm or 305 1 mm x 182 mm to 330 2 mm x 457 2 mm 7 2 x 17 or 12 x 7 2 to 13 x 18 1 000 sheets or 147 mm 5 8 in height Capacity of lower tray When 1 staple is selected A4 B5 LTR EXEC and custom sizes 210 mm x 182 mm to 297 mm x 215 9 mm 8 3 x 7 2 to 11 7 x 8 5 3 000 sheets 200 sets or 423 mm 16 7 in heig...

Page 53: ... custom sizes 182 mm x 182 mm to 297 mm x 215 9 mm 7 2 x 7 2 to 11 7 x 8 5 100 sheets or 98 sheets and 2 sheets of 300 g m 110 lb cover within 11 mm 0 43 in height A3 B4 A4R B5R 11 x 17 279 4 mm x 431 9 mm LGL LTRR and custom sizes 182 mm x 216 mm to 305 mm x 431 8 mm 7 2 x 8 5 to 12 x 17 50 sheets or 48 sheets and 2 sheets of 300 g m 110 lb cover within 5 5 mm 0 22 in height 1 staple corner stapl...

Page 54: ... upper tray When finishing is selected Sort by set and Offset stacking Sort by page and Offset stacking A3 B4 A4 A4R B5 B5R 12 x 18 304 8 mm x 457 2 mm 11 x 17 279 4 mm x 431 9 mm LGL LTR LTRR EXEC EXECR and custom sizes 182 mm x 182 mm to 304 8 mm x 457 2 mm 7 2 x 7 2 to 12 x 18 1 000 sheets or 147 mm 5 8 in height Capacity of upper tray Z fold only when Paper Folding Unit F1 is attached 30 sheet...

Page 55: ...e maximum number of sheets is 1 000 13 x 19 330 2 mm x 482 6 mm 12 x 18 304 8 mm x 457 2 mm 12 5 8 x 17 3 4 320 mm x 450 mm and custom sizes 182 mm x 431 9 mm or 305 mm x 182 mm to 330 2 mm x 487 7 mm 7 2 x 17 or 12 x 7 2 to 13 x 19 2 1 000 sheets or 147 mm 5 8 in height Capacity of lower tray When finishing is selected Sort by set and Offset stacking Sort by page and Offset stacking and High vol ...

Page 56: ...the maximum number of sheets is 1 000 12 x 18 304 8 mm x 457 2 mm and custom sizes 182 mm x 431 9 mm or 305 1 mm x 182 mm to 330 2 mm x 457 2 mm 7 2 x 17 or 12 x 7 2 to 13 x 18 1 000 sheets or 147 mm 5 8 in height Capacity of lower tray When 1 staple is selected A4 B5 LTR EXEC and custom sizes 210 mm x 182 mm to 297 mm x 215 9 mm 8 3 x 7 2 to 11 7 x 8 5 3 000 sheets 200 sets or 423 mm 16 7 in heig...

Page 57: ...g on the paper type and weight When the standard equipped staple cartridge is inserted A4 B5 LTR EXEC and custom sizes 182 mm x 182 mm to 297 mm x 215 9 mm 7 2 x 7 2 to 11 7 x 8 5 100 sheets or 98 sheets and 2 sheets of 300 g m 110 lb cover within 11 mm 0 43 in height A3 B4 A4R B5R 11 x 17 279 4 mm x 431 9 mm LGL LTRR and custom sizes 182 mm x 216 mm to 305 mm x 431 8 mm 7 2 x 8 5 to 12 x 17 50 sh...

Page 58: ...t tray is pulled out the width is 1 060 mm 41 7 Weight Approximately 180 kg 397 lb Puncher Unit BT1 NOTE Whenever a number of sheets is mentioned in the table below the figure is based on media of 80 g m 20 lb bond Specifications of Puncher Unit BT1 Item Specifications Paper size weight type Size Two holes A3 B4 A4 A4R B5 B5R and custom sizes 182 mm x 182 mm to 297 mm x 432 mm 7 2 x 7 2 to 11 7 x ...

Page 59: ...nd custom sizes 257 mm x 182 mm to 297 mm x 432 mm 10 1 x 7 2 to 11 7 x 17 Weight 52 g m 300 g m 14 lb bond 110 lb cover Type Thin Plain Heavy Recycled Colour Bond paper Tab paper Coated Texture paper Carbonless Number of punch holes hole diame ter Four holes 6 5 mm 0 26 Distance between punch holes Four holes 21 mm 70 mm 21 mm 0 83 2 76 0 83 Capacity of the punch waste tray Approximately 6 000 sh...

Page 60: ...aple N1 A case that holds staples for the Staple mode Staple P1 8 Staple P1 A case that holds staples for the Saddle stitch mode Optional accessories 60 Appendix A Miscellaneous Canon Finisher AK1 Saddle Finisher AK2 Puncher Unit BT1 BU1 ...

Page 61: ...ations 30 O Offset stacking 14 P Paper jam Inside the stacker stapler 37 Saddle stitch unit 39 Punching 17 R Replace staple cartridge Saddle stitch unit 25 Stacker stapler 25 Stapler unit 23 S Saddle stitching 16 Sort by page 14 Sort by set 14 Specifications Stacker stapler 50 Stacker stapler External view 11 Internal view 12 Replace staple cartridge of saddle stitch unit25 Replace staple cartridg...

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