Canon 8996A001 - i 455 Color Inkjet Printer, Quick Start Manual

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Troubleshooting
48
Print Quality is Poor or Contains Errors
Problem Possible Cause Try This
Ink does not eject
properly/Printing is
Blurred/ Colors are
Wrong / White
Streaks appear /
Printed Ruled Lines
are Displaced Ink tank is not seated
properly Check that the ink tanks are firmly seated in the print head and reseat them if
necessary.
Print head nozzles
clogged Print the nozzle check pattern to check for uneven ink output.
See
"Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern Printing the Nozzle Check Pattern" on page 30.
When a specific color is missing from the nozzle check pattern, clean the print
head.
If ink supply is uneven: See
"Print Head Cleaning
Print Head Cleaning Print Head Cleaning
Print Head Cleaning" on page 33.
Print head nozzles
clogged or misaligned Print the nozzle check pattern to check for uneven ink output.
When a specific color is missing from the nozzle check pattern, clean the print
head.
• If ink supply is uneven: See
"Print Head Cleaning
Print Head Cleaning Print Head Cleaning
Print Head Cleaning" on page 33
• If straight lines are misaligned: See "Aligning the Print Head
Aligning the Print Head Aligning the Print Head
Aligning the Print Head" on page 37
Media not loaded with
the print-side up Check that your paper is loaded with the correct print side facing up.
Incorrect paper type
On the Main
Main Main
Main tab, ensure that the Media Type
Media Type Media Type
Media Type selected matches the media
loaded.
In the Print Print Print Print dialog box, select Quality & Media Quality & Media Quality & Media Quality & Media from the pop-up menu, and
then ensure that the Media Type
Media Type Media Type
Media Type selected matches the media loaded.
Print Quality not set
properly Be sure to set the Print Quality
Print Quality Print Quality
Print Quality setting to High
High High
High for Windows or Fine
Fine Fine
Fine for
Macintosh.
On the Main Main Main Main tab, click High High High High for the Print Print Print Print Quality Quality Quality Quality setting.
1. In the Print Print Print Print dialog box, select Quality & Media Quality & Media Quality & Media Quality & Media from the pop-up menu, and
then click Detailed Setting
Detailed Setting Detailed Setting
Detailed Setting.
2. Drag the Print Quality
Print Quality Print Quality
Print Quality slide bar to the Fine
Fine Fine
Fine end.
Printed Paper Curls
or Ink Blots Paper being used is
too thin Use High Resolution Paper or Photo Paper Pro to print images that require a
lot of ink (i.e. pictures with intense colors or photographs).
Color Intensity setting
is too high Reduce the Intensity setting in the printer driver and try printing again.
1. Open the Printer Printer Printer Printer Properties Properties Properties Properties dialog box.
2. On the Main Main Main Main tab, select Manual Manual Manual Manual for Color Adjustment Color Adjustment Color Adjustment Color Adjustment, and then click Set Set Set Set.
3. Drag the Intensity Intensity Intensity Intensity slide bar to adjust the intensity.
1. In the Print Print Print Print dialog box, select Color Color Color Color Option Option Option Option from the pop-up menu.
2. Drag the Intensity Intensity Intensity Intensity slide bar to set the intensity.
Paper feed roller is
dirty Clean the paper feed roller.
See
"Paper Does Not Feed Properly
Paper Does Not Feed Properly Paper Does Not Feed Properly
Paper Does Not Feed Properly" on page 51.
Note The ink tank may be clogged with dust or air if the protective
cap is replaced after the removal.
Note Follow the instructions packaged with your speciality media for
loading and handling.