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Message Appears on the Computer Screen
Service Error 5100 Is Displayed
Writing Error/Output Error/Communication Error
Error Number: 300 Is Displayed
Error Number: 1700 Is Displayed
Ink Info Number: 1688 Is Displayed
Ink Info Number: 1686 Is Displayed
Error Number: 2001 Is Displayed (MP240 series)
Error Number: 2002 Is Displayed (MP240 series)
Other Error Messages
Service Error 5100 Is Displayed
Check: Is the movement of the FINE Cartridge Holder blocked?
Cancel printing from your computer, turn off the machine. Then clear the jammed paper or
protective material that is preventing the FINE Cartridge Holder from moving.
Important
Be careful not to touch the components inside the machine. The machine may not print
out properly if you touch it.
Turn the machine back on.
If the problem is not resolved, contact your Canon service representative.
Writing Error/Output Error/Communication Error
Check 1: If the
Power lamp is off, make sure that the power cord is plugged in,
then turn the machine on.
While the
Power
lamp is flashing green, the machine is initializing. Wait until the
Power
lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the MP
Drivers.
* In the following instructions, "
XXX
" signifies your machine's name.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX icon, then select Properties.
4.
Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port setting
according to the interface you are using.
Check 3: Make sure that the USB cable is securely plugged in to the machine
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Message Appears on the Computer Screen
Summary of Contents for 2911B002
Page 11: ...Page top Page 11 of 623 pages LED Display and Basic Operations ...
Page 17: ...Page top Page 17 of 623 pages Printing Photos Saved on the Memory Card ...
Page 32: ...Page top Page 32 of 623 pages Fit to Page Copying ...
Page 44: ...position See Aligning the Print Head Page top Page 44 of 623 pages Printing Documents Windows ...
Page 65: ...Page top Page 65 of 623 pages Loading Originals ...
Page 85: ...Page top Page 85 of 623 pages Cleaning the Paper Feed Roller ...
Page 131: ...Page top Page 131 of 623 pages Selecting a Photo ...
Page 133: ...Page top Page 133 of 623 pages Editing ...
Page 135: ...Page top Page 135 of 623 pages Printing ...
Page 207: ...Page top Page 207 of 623 pages Attaching Comments to Photos ...
Page 211: ...See Help for details on each dialog box Page top Page 211 of 623 pages Setting Holidays ...
Page 247: ...Page top Page 247 of 623 pages Setting Paper Dimensions Custom Size ...
Page 260: ...Page top Page 260 of 623 pages Printing with ICC Profiles ...
Page 335: ...Printing Photos Sending via E mail Editing Files Top of Page Page 335 of 623 pages Saving ...
Page 415: ...installed Top of Page Page 415 of 623 pages Custom Dialog Box ...
Page 533: ...Page top Page 533 of 623 pages Print Results Not Satisfactory ...
Page 554: ...Page top Page 554 of 623 pages Paper Jams ...
Page 588: ...Page top Page 588 of 623 pages Instructions for Use Printer Driver ...