Canon 2911B002, On-Screen Manual, Page: 541 / 623

We recommend printing curl-corrected paper one sheet at a time.
Note
Depending on the media type, the paper may be smudged or may not be fed properly even if it
is not curled. In such cases, follow the procedure described above to curl the paper before
printing. This may improve the print result.
Check 4: If you are printing on thick paper, select the Prevent paper
abrasion setting.
Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and
the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded
paper, set the machine to prevent paper abrasion by using the Operation Panel or the printer driver.
Print speed is reduced if you are selecting the Prevent paper abrasion setting.
* Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains
enabled for all subsequent print jobs.
To set by using the Operation Panel
Press the
Maintenance button repeatedly until r appears on the LED, then press the Black
button to enable the Prevent paper abrasion function.
To disable the Prevent paper abrasion function, press the
Maintenance button repeatedly until r
appears on the LED, then press the Color
button.
To set by using the printer driver
Open the printer properties dialog box, and in Custom Settings in the Maintenance sheet, select
the Prevent paper abrasion check box, and then click Send.
To open the printer properties dialog box, see
Opening the Printer Properties Dialog Box
(Windows)
.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent
paper abrasion check box, and then click Send.
To open the Canon IJ Printer Utility, see
Opening the Canon IJ Printer Utility (Macintosh)
.
Check 5: If the intensity is set high, reduce the Intensity setting in the
printer driver and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink
and become wavy, causing paper abrasion.
Reduce the Intensity setting in the printer driver and try printing again.
1.
Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (Windows)
2.
On the Main sheet, select Manual for Color/Intensity, and then click Set.
3.
Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity.
1.
Open the Print dialog box.
Opening the Page Setup and Print Dialog Box (Macintosh)
2.
Select Color Options in the pop-up menu.
Page 541 of 623 pages Paper Is Smudged/Printed Surface Is Scratched