Canon 1211B002 - DR 1210C User Manual Download

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Contents

Contents

INTRODUCTION ...................................................................... 1

Manuals for the Scanner ............................................................... 1
Symbols Used in This Manual ....................................................... 2

Chapter 1 Before Using the Scanner ................................. 5

1. Important Safety Instructions ..................................................... 6

Installation Location ................................................................ 6
Power ...................................................................................... 6
Moving the Scanner ................................................................ 7
Handling .................................................................................. 7
Disposal .................................................................................. 9

2. Features of the DR-1210C Document Scanner ....................... 10
3. Names and Functions of Parts ................................................ 12
4. Installation Requirements ........................................................ 16
5. About the Setup Disc ............................................................... 17

Chapter 2 Using the Scanner ............................................ 19

1. Documents .............................................................................. 20
2. Placing Documents .................................................................. 21

Placing a Document into the Feeder ..................................... 21
Placing a Document on the Flatbed (Platen Glass) .............. 23

3. Scanning Documents .............................................................. 25

Using CapturePerfect 3.0 ...................................................... 25
Using the Job Function ......................................................... 33
Use the Start Button to Start Applications ............................. 38

4. Clearing a Paper Jam .............................................................. 42
5. Scanning Hints ........................................................................ 45
6. Software Settings .................................................................... 49

ISIS Driver Settings ............................................................... 50
TWAIN Driver Settings .......................................................... 52
Job Registration Tool Settings .............................................. 54

Chapter 3 Appendices ....................................................... 57

1. Regular Maintenance .............................................................. 58

Cleaning the Scanner ........................................................... 58
Cleaning the Feed Path ........................................................ 58
Cleaning the Scanning Glass and Contact Plate .................. 59
Cleaning the Roller Unit and Separation Pad ....................... 60

2. Troubleshooting ....................................................................... 65

The Scanner Does Not Turn On ........................................... 65
The Scanner Is Not Recognized ........................................... 65
Scanning Is Not Performed ................................................... 66
Error Is Displayed ................................................................. 67
Slow Scanning Speed ........................................................... 67

DR-1210C.book Page 3 Monday, December 19, 2005 10:35 AM

Summary of Contents for 1211B002 - DR 1210C

Page 1: ...6390 DIXIE ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG ...

Page 2: ...57 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FC...

Page 3: ...purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNES...

Page 4: ...DR 1210C book Page iii Monday December 19 2005 10 35 AM ...

Page 5: ...g the packing list software installation computer connections and scanner setup see the Easy Start Guide For details on preparing the scanner and details on scanning and how to handle the scanner see the User s Guide The following describes the manuals packaged with the scanner Before you start using the scanner be sure to read this User s Guide Easy Start Guide This manual describes the procedure...

Page 6: ...ese warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine Note Indicates a clarif...

Page 7: ... the Flatbed Platen Glass 23 3 Scanning Documents 25 Using CapturePerfect 3 0 25 Using the Job Function 33 Use the Start Button to Start Applications 38 4 Clearing a Paper Jam 42 5 Scanning Hints 45 6 Software Settings 49 ISIS Driver Settings 50 TWAIN Driver Settings 52 Job Registration Tool Settings 54 Chapter 3 Appendices 57 1 Regular Maintenance 58 Cleaning the Scanner 58 Cleaning the Feed Path...

Page 8: ...sults Are Not as Expected 69 Warming up Is Displayed When Scanning 71 3 Uninstalling Software 75 Uninstalling ISIS TWAIN Driver or Job Registration Tool 77 Uninstalling CapturePerfect 3 0 79 4 Specifications 81 Specifications 81 Index 84 DR 1210C book Page 4 Monday December 19 2005 10 35 AM ...

Page 9: ...6 Installation Location 6 Power 6 Moving the Scanner 7 Handling 7 Disposal 9 2 Features of the DR 1210C Document Scanner 10 3 Names and Functions of Parts 12 4 Installation Requirements 16 5 About the Setup Disc 17 DR 1210C book Page 5 Monday December 19 2005 10 35 AM ...

Page 10: ...locations that are subject to vibration Avoid exposing the scanner to rapid changes in temperature If the room in which the scanner is installed is cold but rapidly heated water droplets condensation may form inside the scanner This may result in a noticeable degradation in scanning quality The following conditions are recommended for optimal scanning quality Room temperature 10 C to 32 5 C 50 F t...

Page 11: ...the Scanner Make sure to lock the lock switch when moving the scanner Press the lock switch to Lock position See illustration below When moving the scanner always hold it with both hands The scanner weighs approximately 13 5 lb 6 1kg Be sure to unlock the lock switch after moving the scanner An error message appears on the display panel if the scanner is used while the lock switch is locked See p ...

Page 12: ...eat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately turn the power switch OFF and disconnect the power plug from the power outlet Then contact your local authorized Canon dealer or the service representative for further information Do not drop the scanner or subject it to impact or strong shock Should the scanner ever become damag...

Page 13: ...canner and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time such as during consecutive holidays Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it This may result in personal injury Be extra careful of neckties and long hair If anything becomes caught in the scanner immediately d...

Page 14: ...ication Paper Size Detection The size of scanned documents is automatically detected and images of non standard size documents are saved with the unwanted margin around the document removed Deskew If a document is fed through the scanner as crooked the scanned image is corrected so that it is aligned as straight Advanced Text Enhancement Documents with dark backgrounds or documents with faint text...

Page 15: ...ned image and then send the adjusted image to the application software without needing to scan the document again Auto Start This function automatically detects when you place a document on the feeder and automatically starts scanning Energy Saving Mode This scanner is compatible with the International Energy Star Program and is designed to save power by using the energy saving feature except when...

Page 16: ...nside of the scanner See p 42 Document Eject Stopper Use this to prevent scanned documents from falling off the scanner See p 22 Document Eject Opening Scanned documents are output to the Document Eject Opening See p 22 Operation Panel Includes the keys and LCD display required for operating the scanner See p 14 Power Indicator Lights green when the scanner is turned ON Power Switch Turns the scan...

Page 17: ... Platen Glass Place your document face down and align it with the alignment mark in the top left corner See p 23 Scanning Glass Documents fed through the feeder are scanned here USB Connector Connect the included USB cable or one that supports Hi Speed USB 2 0 Power Connector Connect the AC adapter that is provided with the scanner ADF Automatic Document Feeder Connector See CAUTION DR 1210C book ...

Page 18: ...IL Press this button to scan a document and attach the scanned image to a new e mail message dDisplay Panel Displays jobs registered with the Job Registration Tool the scanner state e g Scanning and system messages Display Panel Normal Messages The scanner is waiting for a button or PC operation Job indication Display when the COPY button is pressed Display when the FILE button is pressed Display ...

Page 19: ...ing Option is set to Panel Feeding when scanning from an application Start applications set with the Event Driven Function See p 38 hSTOP button Press this button to stop scanning and reset the error display e g paper jam Note You can change the settings for the Job buttons and Selectable Job buttons by using the Job Registration Tool See p 35 The computer is not on or there is a communications er...

Page 20: ...S compatible application or a TWAIN compatible application that is compatible with the above operating systems IMPORTANT Use the most recent version of the USB 2 0 driver provided by Microsoft Contact your local authorized Canon dealer or service representative for more detailed information Computer operations are not guaranteed with all standard equipped computer USB interfaces If the scanner doe...

Page 21: ...language OCR made by NewSoft Technology Corp Note The following shows how the DR 1210C setup disc is configured For instructions on how to install the software included on the setup disc see the Easy Start Guide For information on how to use OmniPage SE 4 contact Nuance Communications Inc and for information on how to use Presto BizCard 5 SE contact NewSoft Technology Corp Menu screen Typical Soft...

Page 22: ...18 Before Using the Scanner DR 1210C book Page 18 Monday December 19 2005 10 35 AM ...

Page 23: ...ten Glass 23 3 Scanning Documents 25 Using CapturePerfect 3 0 25 Using the Job Function 33 Use the Start Button to Start Applications 38 4 Clearing a Paper Jam 42 5 Scanning Hints 45 6 Software Settings 49 ISIS Driver Settings 50 TWAIN Driver Settings 52 Job Registration Tool Settings 54 DR 1210C book Page 19 Monday December 19 2005 10 35 AM ...

Page 24: ... may soil the rollers or scanning glass cause stripes to appear in images or dirty other documents When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through Adjust the brightness in the scanning conditions before scanning the document Scanning the following types of documents using the feeder may cause paper jams or malfunctions S...

Page 25: ... objects These objects may damage the document or cause a paper jam or scanner malfunction Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it This may result in personal injury Be extra careful of neckties and long hair If anything becomes caught in the scanner immediately disconnect the power cord to stop scanning Always smooth out any folds or curls i...

Page 26: ...e not fed properly divide your documents into smaller parts before scanning them 4 Adjust the document guide adapter so that it matches the width of the document IMPORTANT Before scanning make sure that the document is not curled or folded and that it is placed correctly Scanning an improperly placed curled or folded document may damage the document or cause a paper jam Make sure to remove any pre...

Page 27: ...cuments to be scanned onto the platen glass Doing so may result in damage to the scanner or an injury 2 Place the document face down and align the top edge of the document with the back edge of the platen glass by the alignment mark in the top left corner 3 Carefully close the feeder Alignment mark DR 1210C book Page 23 Monday December 19 2005 10 35 AM ...

Page 28: ... use excessive force when closing the feeder as this may damage or break the platen glass and may result in personal injury Do not press down hard on the feeder when using the platen glass to scan thick books Doing so may damage the platen glass and result in personal injury DR 1210C book Page 24 Monday December 19 2005 10 35 AM ...

Page 29: ...ct the desired scan mode from the scan menu to perform scanning Scan Batch to File Documents are scanned with the preset scanning conditions and the image file is saved to the specified folder Scan Batch to Print Documents are scanned with the preset scanning conditions and the scanned image is printed on the specified printer Scan Batch to Mail Documents are scanned with the preset scanning condi...

Page 30: ...ument is scanned and the scanned image is displayed at full size on the screen Note For instructions on how to use CapturePerfect 3 0 see the CapturePerfect Operation Guide and CapturePerfect Help Be sure to read the CapturePerfect Operation Guide and CapturePerfect Help before you use CapturePerfect 3 0 DR 1210C Projector The scanned image is projected onto the screen Scan to Presentation Mode DR...

Page 31: ...er and the procedure up to scanning with Scan Batch to File For details see the CapturePerfect Operation Guide and CapturePerfect Help 1 Click the Windows Start button and then click Programs All Programs for Windows XP Æ CapturePerfect 3 0 Æ CapturePerfect 3 0 CapturePerfect 3 0 starts up DR 1210C book Page 27 Monday December 19 2005 10 35 AM ...

Page 32: ... Note If Canon DR 1210C is not displayed in the list of scanners re install the ISIS TWAIN Driver See Step 3 Installing the Software in the Easy Start Guide 3 Set the Default Page Size Note This dialog box is displayed only when you select Canon DR 1210C for the first time and you click the OK button or when you click Setup on the Select Scanner screen DR 1210C book Page 28 Monday December 19 2005...

Page 33: ...ttings see ISIS Driver Settings on p 50 and ISIS TWAIN Driver Help Note If you want to scan a document using the flatbed platen glass set the Paper Source setting to Flatbed If Paper Source is set to Auto the document on the flatbed is scanned if there is no document on the feeder See ISIS Driver Settings g on p 50 DR 1210C book Page 29 Monday December 19 2005 10 35 AM ...

Page 34: ...ts on p 21 6 On the Scan menu select Scan Batch to File The Scan Batch to File Setting dialog box opens For more details on how to scan documents see the CapturePerfect Operation Guide and CapturePerfect Help DR 1210C book Page 30 Monday December 19 2005 10 35 AM ...

Page 35: ... panel message changes to Ready or Waiting You can continue or end scanning according to the setting selected in Feeding Option in the scanner setup see step 3 When Feeding Option is set to Standard Feeding Ready is displayed The Continue Scanning dialog box is displayed Place another document and click Continue Scanning to resume scanning or click Stop Scanning to end scanning When Feeding Option...

Page 36: ...32 Using the Scanner 9 After scanning is complete select Exit on the File menu to quit CapturePerfect 3 0 DR 1210C book Page 32 Monday December 19 2005 10 35 AM ...

Page 37: ...use the Job function press the buttons on the operation panel See About the Job Buttons on p 34 and About the Job Registration Tool on p 35 DR 1210C Attaching to E Mail E MAIL The e mail software is started up and the scanned image is attached to a new e mail message Print COPY Scanned images are printed on the specified printer Save as file FILE Scanned images are saved to the specified folder Se...

Page 38: ...mail messages with assigned job functions are available The settings of these buttons can be changed by using the Job Registration Tool Selectable Job buttons Five Selectable Job buttons A to E are available for you to assign jobs that have been registered with the Job Registration Tool Pressing a Selectable Job button displays the job assigned to that button To execute the selected job press STAR...

Page 39: ...nd assign jobs to the Selectable Job buttons For details on the settings in Job Registration Tool see Job Registration Tool Settings on p 54 and Job Registration Tool Help Note To start up the Job Registration Tool click the Windows Start button Æ click Programs All Programs for Windows XP Æ Canon DR 1210C Æ Job Registration Tool Job button settings Selectable Job button assignments Job registrati...

Page 40: ...ata is processed Job in process according to the specified conditions and after the data is sent and Sending complete is displayed on the display panel Note When executing a job immediately after turning on the scanner or when the scan lamp is off wait until Warming up appears on the PC s monitor before executing the job See Warming up Is Displayed When Scanning on p 71 3 When Sending complete is ...

Page 41: ...ng operations When Feeding Option is set to Auto detection Place another document on the feeder to resume scanning or press STOP on the operation panel to end scanning When Feeding Option is set to Panel Feeding Place another document on the feeder and press START on the operation panel to resume scanning or press STOP on the operation panel to end scanning STOP button START button DR 1210C book P...

Page 42: ... event function are enabled in the initial status immediately after the scanner is set up The following dialog box opens when START is pressed if the scanner is in the Ready state Change the event settings as follows 1 Use the following procedure to open the Event settings dialog box 1 Click the Start button Æ click Settings on the Start menu Æ click Control Panel For Windows XP click the Start bu...

Page 43: ...he Control Panel to Classic View or select Printers and Other Hardware in the working field 3 Click Scanners and Cameras Printers and Other Hardware Control Panel category View Control Panel classic View DR 1210C book Page 39 Monday December 19 2005 10 35 AM ...

Page 44: ...0C USB and then click Properties 5 Click the Events tab 2 Select Scan Button from the Scanner events drop down list All of the applications displayed in Send to this application are checked DR 1210C book Page 40 Monday December 19 2005 10 35 AM ...

Page 45: ...ur changes IMPORTANT Job functions cannot be used if the Disable device events checkbox is checked Do not check this checkbox Note Certain applications may not run normally when started as an event 4 Click OK to close CANON DR 1210C USB Properties 5 Restart Windows to enable the new settings for the event function DR 1210C book Page 41 Monday December 19 2005 10 35 AM ...

Page 46: ...d paper take care not to cut your hands on the edges of the paper 1 Remove any documents from the document feed tray and the document eject opening 2 Open the feeder cover to check for jammed paper Note If there is no jammed paper inside the feeder cover check the back of the feeder and the document eject opening Document Eject Opening Document Feed Tray Jammed Paper DR 1210C book Page 42 Monday D...

Page 47: ...lly by pulling on it steadily and without applying too much force Should the paper tear make sure to remove any torn pieces remaining in the scanner To remove a document from the supply side the back of the feeder raise the paper release lever c and then carefully remove d the jammed document Be sure to return the paper release lever to its original position e after you remove the jammed document ...

Page 48: ...til it clicks into place 6 Press STOP to clear the error message display Note After removing the jammed paper check to see if the last page of your document was scanned correctly and then continue scanning DR 1210C book Page 44 Monday December 19 2005 10 35 AM ...

Page 49: ...d size documents When a non standard size document is scanned with a standard size specified a black margin around the scanned image If you want to scan non standard size documents set Page Size to Auto detection The size of the document is automatically detected See ISIS Driver Settings c on p 50 and TWAIN Driver Settings c on p 52 I want to register non standard size documents A non standard doc...

Page 50: ...de up scanned images by individual document stacks to save as separate files Set Feeding Option to Auto or Panel and set Batch Separation to Auto ISIS Driver only See ISIS Driver Settings h on p 50 and ISIS Driver Settings i on p 50 I want to scan a document one sheet at a time Set the feeding option to Automatic Feeding or Panel Feeding to scan one sheet at a time When one sheet is being scanned ...

Page 51: ... See ISIS Driver Settings p on p 50 and TWAIN Driver Settings o on p 52 I want to enhance specific colors red blue green Select the color to enhance red blue or green in Color drop out See ISIS Driver Settings p on p 50 and TWAIN Driver Settings o on p 52 I want to enhance image contours Adjust the Edge emphasis setting See ISIS Driver Settings o on p 50 and TWAIN Driver Settings n on p 52 I want ...

Page 52: ...n p 50 Registering Settings I want to use preset scanning conditions again Assign a name to the scanning conditions and register them as a user preference If you select the name of an already registered user preference the conditions you set overwrite the settings of the selected user preference See ISIS Driver Settings a on p 50 and TWAIN Driver Settings a on p 52 With CapturePerfect 3 0 Scan JOB...

Page 53: ...cription read the Help files for each item ISIS Driver Settings P 50 TWAIN Driver Settings P 52 Job Registration Tool Settings P 54 Note A Quick Guide containing the same content as this section of the PDF file version of the User s Guide is available on the setup disc Print this guide and keep it near the scanner as a reference DR 1210C book Page 49 Monday December 19 2005 10 35 AM ...

Page 54: ...e Flatbed Paper Source is selected The Delay setting is available when the Automatic Feeding Feeding Option is selected The Automatic Feeding option is not displayed when the Flatbed Paper Source is selected Contrast is set automatically when Advanced Text Enhancement is selected When Custom gamma setting is selected Brightness and Contrast are set automatically but Page Size Auto detection may no...

Page 55: ...Custom to register a non standard document size as a custom page size m Area Specifies the area to be scanned These settings are disabled when Auto detection is selected for the page size n Area Window The appearance of this window indicates the current page size setting The specified scan area can be adjusted by dragging and clicking the mouse Advanced Settings Dialog Box o Edge emphasis Enhances...

Page 56: ... option is not displayed when the Flatbed Paper Source is selected Contrast is set automatically when Advanced Text Enhancement is selected If an application program executes scanning directly from the basic setup dialog box the Scan button is displayed instead of the OK button and the Area window and Preview button are displayed in the Scan Area dialog box When Custom gamma setting is selected Br...

Page 57: ...cans document pages continuously Scan Single Page Scans only one page Scan Area Dialog Box l Page Size Selects the size of the pages to be scanned Click Custom to register a non standard document size as a custom page size m Area Specifies the area to be scanned These settings are disabled when Auto detection is selected for the page size Advanced Settings Dialog Box n Edge emphasis Enhances the c...

Page 58: ...log Box For functions other than Save as file only the options that differ from Save as file are described below The Setting button is enabled when PDF or TIFF is selected Dialog box contents depend on the selected function Opens the TWAIN driver s basic setup dialog box refer to the TWAIN Driver Quick Guide Enter the address of an additional e mail recipient and press the Add button to add it to ...

Page 59: ...g box Enter the correct User name and Password to obtain access to a shared network folder p Printer Shows the default printer Printer settings can be changed by clicking the Printer setting button q Print format Selects the printing size Actual size prints at the same size as the document Fit to paper resizes scanned images to fit on the printing paper when the images are larger than the paper Wh...

Page 60: ...56 Using the Scanner DR 1210C book Page 56 Monday December 19 2005 10 35 AM ...

Page 61: ... Is Not Recognized 65 Scanning Is Not Performed 66 Error Is Displayed 67 Slow Scanning Speed 67 Documents Are Not Fed Correctly 68 Saved Image Files Do Not Open 69 Scanning Results Are Not as Expected 69 Warming up Is Displayed When Scanning 71 3 Uninstalling Software 75 Uninstalling ISIS TWAIN Driver or Job Registration Tool 77 Uninstalling CapturePerfect 3 0 79 4 Specifications 81 Specifications...

Page 62: ...scolor the exterior of the scanner or create a risk of fire or electric shock Cleaning the Scanner Moisten a cloth with plain water wring out the excess water and then wipe the exterior of the scanner to clean it Cleaning the Feed Path Dust and paper particles in the document feed opening and inside the feed path of the feeder may cause lines or smudges to appear on scanned images Use compressed a...

Page 63: ...rty Clean them periodically 1 Carefully open the feeder 2 Use a clean dry cloth to wipe dirt off of the scanning glass and the platen glass There are two scanning surfaces the flatbed platen glass and scanning glass for scanning documents fed from the feeder Make sure to clean both surfaces 3 Wipe the contact plate with a clean dry cloth Flatbed Platen Glass Scanning Glass DR 1210C book Page 59 Mo...

Page 64: ... or if the scanned documents are dirty then the roller unit or separation pad may be dirty Clean them periodically Note The roller unit and separation pad are located inside the feeder cover To clean the roller unit and separation pad follow the procedure below to remove the roller unit and separation pad Removing the Roller Unit and Separation Pad 1 Open the document feed tray DR 1210C book Page ...

Page 65: ...lock lever 4 Hold the roller by the center and remove the roller by first lifting the shaft up from the lock lever side a and then pulling it out of the notch at the opposite side b Roller Unit Roller Unit Lock Lever Separation Pad DR 1210C book Page 61 Monday December 19 2005 10 35 AM ...

Page 66: ...emove it 6 Moisten a cloth with plain water wring out the excess water and then wipe the roller and separation pad to clean them Attaching the Roller Unit and Separation Pad 1 Push the separation pad back into the slot DR 1210C book Page 62 Monday December 19 2005 10 35 AM ...

Page 67: ...he roller unit by following steps c and d below c Align the pin on the roller unit shaft with the notch on the scanner side and insert it d Set the lock lever in place with the lever pointing upwards 4 Push the roller unit lock lever down to lock the roller unit into place DR 1210C book Page 63 Monday December 19 2005 10 35 AM ...

Page 68: ...Unit need to be replaced if cleaning them does not produce a visible improvement Contact your local authorized Canon dealer or service representative to replace the Separation Pad as the first step to solve your scanning problem Replace the Roller Unit if there is no visible improvement after replacing the Separation Pad DR 1210C book Page 64 Monday December 19 2005 10 35 AM ...

Page 69: ...ocal authorized Canon dealer or your service representative The Scanner Does Not Turn On Check the following if the scanner does not turn on Is the power cord connected correctly Is the power cord inserted into the power outlet For details on connecting the power cord see Step 4 Connecting the Power Cord in the Easy Start Guide The Scanner Is Not Recognized If the computer fails to recognize the s...

Page 70: ...e following if the scanner does not scan an image even though the scanning operation is performed Is the scanner correctly connected to the computer Has the scanner driver been installed Has the application software been installed correctly Has the application software been set up correctly Is there a problem in the computer system IMPORTANT If documents are not scanned normally even if the scanne...

Page 71: ...he background on your computer Solution Quit all other applications that are running Problem Resident applications such as anti virus software are draining memory resources Solution Quit all resident applications Problem Temporary files cannot be created in the TEMP folder as there is not enough free space on the hard disk Solution Delete unwanted files on the hard disk to increase free space on t...

Page 72: ...r type See Documents on p 20 Problem The roller unit or separation pad inside the feeder is soiled or worn Solution Clean the roller unit and separation pad See Cleaning the Roller Unit and Separation Pad on p 60 IMPORTANT The Separation Pad and Roller Unit are consumable components The Separation Pad and the Roller Unit need to be replaced if cleaning them does not produce a visible improvement C...

Page 73: ...CapturePerfect 3 0 Scanning Results Are Not as Expected If there is a problem with the scanning result e g the scanned image is not clear or the image is striped or dirty the probable causes are incorrect ISIS TWAIN Driver settings or a problem with the scanning unit inside the scanner Scanning results can also become skewed if the ISIS TWAIN Driver has not been installed correctly or the applicat...

Page 74: ...image If this happens contact your local authorized Canon dealer or service representative Symptoms The scanned image is abnormal for certain documents Problem Functions such as Auto detection Deskew or Border Removal were used when scanning documents containing text or photos up to their edges The scanner cannot accurately process the edges of documents Solution Turn off functions such as Auto de...

Page 75: ...ns have been done for 12 minutes Because of this if more than 12 minutes elapses between scanning jobs the lamp turns off and Warming up is displayed the next time scanning is done If the period between scanning jobs is longer than 12 minutes you can use the CCFL Control to change the time before the scanner enters the Power Saving Feature so that Warming up is not displayed when scanning is done ...

Page 76: ...l Panel to Classic View or select Printers and Other Hardware in the working field 3 Click Scanners and Cameras Printers and Other Hardware Control Panel category View Control Panel classic View DR 1210C book Page 72 Monday December 19 2005 10 35 AM ...

Page 77: ...click Properties 5 Click the CCFL Control tab 2 Select 12 36 or 60 minutes as the length of time before the lamp turns off Note The default setting for the length of time before the lamp turns off is 12 mins DR 1210C book Page 73 Monday December 19 2005 10 35 AM ...

Page 78: ...74 Appendices 3 Click OK to close Canon DR 1210C USB Properties 4 Restart Windows to enable the new settings DR 1210C book Page 74 Monday December 19 2005 10 35 AM ...

Page 79: ...he software from the DR 1210C setup disc See Step 3 Installing the Software in the Easy Start Guide IMPORTANT Be sure to log on as an administrator when using Windows 2000 Professional or Windows XP 1 Click the Start button Æ click Settings Æ Control Panel Note For Windows XP click the Start button Æ click Control Panel The Control Panel window appears DR 1210C book Page 75 Monday December 19 2005...

Page 80: ...he Add or Remove Programs dialog box appears 3 From the list in the dialog box select the application you want to delete Æ click Change Remove For more information on uninstalling each application see the following See Uninstalling ISIS TWAIN Driver or Job Registration Tool on p 77 See Uninstalling CapturePerfect 3 0 on p 79 DR 1210C book Page 76 Monday December 19 2005 10 35 AM ...

Page 81: ...g box select Canon DR 1210C Scanner Driver or DR 1210C Job Tool Æ click the Change Remove button 2 The Confirm File Deletion screen appears Click the Yes button The Remove Shared File dialog box appears 3 Click the Yes To All button A confirmation message appears DR 1210C book Page 77 Monday December 19 2005 10 35 AM ...

Page 82: ...n to start uninstallation Note All deleted shared files can be reinstalled by installing the software again 5 After uninstall is complete click the OK button to exit the uninstaller DR 1210C book Page 78 Monday December 19 2005 10 35 AM ...

Page 83: ...rePerfect 3 0 1 Select CapturePerfect 3 0 from the list in the dialog box Æ click the Remove button 2 The delete file confirmation screen appears Click the Yes button Uninstallation starts DR 1210C book Page 79 Monday December 19 2005 10 35 AM ...

Page 84: ...80 Appendices 3 After uninstallation is complete click the Finish button to exit the uninstaller DR 1210C book Page 80 Monday December 19 2005 10 35 AM ...

Page 85: ...56 shade grayscale 24 bit color smoothing color Scanning resolution primary scanning secondary scanning 100 100 dpi 150 150 dpi 200 200 dpi 240 240 dpi 300 300 dpi 400 400 dpi 600 600 dpi Scanning speed LTR A4 200 dpi Feeder Black and white 12 sheets minute Grayscale 12 sheets minute Color 12 sheets minute Flatbed 12 seconds sheet Interface Hi Speed USB 2 0 Other Functions Automatic thickness adju...

Page 86: ...tion about replacement parts Specifications are subject to change without notice 120V model 108 241250 US Input AC 100 120 V 50 60Hz 1 0 A Output DC 24 V 1 25 A Weight Approx 0 66 lb 0 3 kg 220 240V model 109 241250 ES Input AC 200 240 V 50 60Hz 0 5 A Output DC 24 V 1 25 A Weight Approx 0 66 lb 0 3 kg Roller Unit product code 1541B001 Separation Pad product code 1541B002 Chap3 fm Page 82 Wednesday...

Page 87: ...Appendices 83 Chapter 3 External Dimensions 1 1 28 mm 6 5 165 mm 9 7 247 mm 5 6 143 mm 18 6 471 mm 16 4 416 mm 15 5 380 mm DR 1210C book Page 83 Monday December 19 2005 10 35 AM ...

Page 88: ...ob Function 33 About the Job Buttons 34 About the Job Registration Tool 35 Executing Job Functions 36 L Lock Switch 7 12 M Manuals for the Scanner 1 Moving the Scanner 7 N Names and Functions of Parts 12 O OmniPage SE 4 17 Operating systems 16 Operation Panel 14 P Paper Jam 42 Placing Documents 21 Feeder 21 Flatbed Platen Glass 23 Power Connector 13 Power Indicator 12 Power Saving Feature 71 Power...

Page 89: ...Index 85 Index T Troubleshooting 65 U Uninstalling Software 75 USB Connector 13 W Warming up 31 36 71 DR 1210C book Page 85 Monday December 19 2005 10 35 AM ...

Page 90: ...86 Index DR 1210C book Page 86 Monday December 19 2005 10 35 AM ...

Page 91: ...ts are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this eq...

Page 92: ...IE ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY ...

Page 93: ...selected The Delay setting is available when the Automatic Feeding Feeding Option is selected The Automatic Feeding option is not displayed when the Flatbed Paper Source is selected Area setting is not available when the Auto detection Page Size is selected Scanning of the specified area may be shifted when Deskew is enabled Opens the Gamma Settings dialog box to adjust gamma correction Click the ...

Page 94: ...size of the pages to be scanned Click Custom to register a non standard document size as a custom page size C C C C C Area Specifies the area to be scanned These settings are disabled when Auto detection is selected for the page size D D D D D Area Window The appearance of this window indicates the current page size setting The specified scan area can be adjusted by dragging and clicking the mouse...

Page 95: ... the Flatbed Paper Source is selected Area setting is not available when the Auto detection Page Size is selected Scanning of the specified area may be shifted when Deskew is enabled If an application program executes scanning directly from the basic setup dialog box the Scan button is displayed instead of the OK button and the Area window and Preview button are displayed in the Scan Area dialog b...

Page 96: ...nned and ejected the next page is scanned Scan Ahead Scans document pages continuously Scan Single Page Scans only one page Scan Area Dialog Box B B B B B Page Size Selects the size of the pages to be scanned Click Custom to register a non standard document size as a custom page size C C C C C Area Specifies the area to be scanned These settings are disabled when Auto detection is selected for the...

Page 97: ... Box Selectable Job Button Settings Dialog Box For functions other than Save as file only the options that differ from Save as file are described below The Setting button is enabled when PDF or TIFF is selected Dialog box contents depend on the selected function Opens the TWAIN driver s basic setup dialog box refer to the TWAIN Driver Quick Guide Enter the address of an additional e mail recipient...

Page 98: ...ng and Compression settings E E E E E Access setting button Opens the Access setting dialog box Enter the correct User name and Password to obtain access to a shared network folder F F F F F Printer Shows the default printer Printer settings can be changed by clicking the Printer setting button G G G G G Print format Selects the printing size Actual size prints at the same size as the document Fit...

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Canon 1211B002 - DR 1210C, User Manual

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Summary of Contents for 1211B002 - DR 1210C

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