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Cannondale Kinneto E-Series, Owners Manul, Page: 37 / 42

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Cannondale Kinneto E-Series Owners Manul Download Page 37

36

Shimano Total Electric Power System

31

Error

If an error message is displayed on the entire screen, 
follow one of the procedures below to reset the display.

 

•

Press the power switch of the battery.

 

•

Remove the battery from the holder.

If resetting the battery power does not solve the problem or the 
same problem occurs frequently, contact the place of purchase.

List of errors

Code

Situation where 

the error occurred

Operational restriction when 

an error is being displayed

Remedy

E010

A system error was 
detected.

Power assistance is not 
provided during riding.

Press the power switch of the battery to turn it on 
again. 
If the situation does not improve, contact the place 
of purchase.

E012

The initialization 
of the torque 
sensor failed.

Power assistance is not 
provided during riding.

With your foot off the pedal, press the battery 
power switch and turn on the power again. 
If the situation does not improve, contact the place 
of purchase.

E020

A communication 
error between the 
battery and drive 
unit was detected.

Power assistance is not 
provided during riding.

Check that the cable between the drive unit and 
battery is properly connected.  
If the situation does not improve, contact the place 
of purchase.

E030

A setting error was 
detected.

Power assistance is not 
provided during riding.

If the situation does not improve even after 
pressing the battery power switch and turning on 
the power again, contact the place of purchase.

Summary of Contents for Kinneto E-Series

Page 1: ...KInneto OWNER S MANUAL SUPPLEMENT 132747 KINNETO OWner s manual Supplement ...

Page 2: ...ons available for your bike at http www cannondale com manual_ebikes Your Cannondale Dealer To make sure your bike is serviced and maintained correctly and that you protect applicable warranties please coordinate all service and maintenance through your authorized Cannondale Dealer NOTICE Unauthorized service maintenance or repair parts can result in serious damage and void your warranty Contactin...

Page 3: ...d crash UNDERSTANDYOUR BIKE AND ITS INTENDED USE USING YOUR BIKETHE WRONG WAY IS DANGEROUS Please read your Cannondale Bicycle Owner s Manual for more information about Intended Use and Conditions 1 5 YOU CAN BEYOU SERIOUSLY INJURED PARALYZED OR KILLED IF YOU IGNORETHESE WARNINGS Intended Use Your E Series bike has an electric pedal assist drive system It is not a moped or motorcycle In EU countri...

Page 4: ...R BETWEEN THE PADS Replace shims that are in use be sure the shims are positioned between the caliper adapter if any and inner face of the fork mounts not under the head of the caliper bolts USE ONLYTHE LEFTY 16mm CALIPER BOLTS TO MOUNT THE BRAKE Longer bolts can result in contact with the brake rotor causing severe damage Check clearance between the bolt tips and rotor after remounting the calipe...

Page 5: ...4 1 2 2 3 9 4 4 5 5 6 7 KINETTO RIGID KINETTOWOMENS PARTS OF THE E SERIES 1 Drive Assist Display 2 Drive motor 3 Drive Control 4 Sensor Spoke magnet 6 Battery 7 LEFTY Rigid 8 LEFTY Wheel Hub 9 Bell ...

Page 6: ...he wheel off forcefully When the wheel is off to keep dirt out cover the hub opening Protect spindle from damage when wheel is removed Wheel Installation 1 Inspect inside the wheel hub for contamination and the condition of the hub seal Take corrective action if necessary Wipe the spindle clean with a dry shop towel Apply a high quality bike grease to I D of the bearings inside the hub 2 Slide the...

Page 7: ... Check the fork for signs of damage bending cracking dents or deep scratches IFYOU FIND ANY DAMAGE DO NOT RIDETHE BIKE CONTACTYOUR CANNONDALE DEALER TO BE PERFORMED BY CANNONDALE DEALER Recommended after the first 150 km bring your bike to your Cannondale Dealer for an initial check up It should include checks of the drive assist system drive chain condition proper shifting accessories wheels and ...

Page 8: ...eur Hangar Screws 2 5 22 0 Lefty Clamp Bolts 7 9 62 80 Lefty Wheel Axle Bolt 15 133 If you decide to tighten fasteners yourself always use a good torque wrench Drive Unit NOTICE Drive unit is maintenance free and must only be serviced at an authorized service center This will ensure the quality and safety of the driving unit Never attempt to open remove it from the frame or work on it yourself Oth...

Page 9: ... 0 6 7 28 6 4 5 8 7 64 0 37 8 47 7 S 47 0 57 0 70 0 73 5 47 7 112 3 64 1 49 0 6 7 28 6 4 5 8 0 64 5 37 9 47 7 M 53 0 57 8 70 0 73 0 47 7 112 5 64 3 49 0 6 7 28 6 4 5 8 0 64 5 38 1 47 7 Your E Series bike comes with a main key and spare key The keys are identified by the serial number SERIAL Please record the key serial number for future use and key replacement If your keys are ever lost or stolen ...

Page 10: ...dling and charging the battery 17 Installing removing the battery 18 Turning the power ON OFF 20 Switching modes 21 Installing and removing the cycle computer 21 Changing settings 22 Operating the cycle computer 22 SHIMANO STePS logo screen 22 Basic screen display 23 Launching and exiting the setting menu 28 Changing the settings 29 Connection and communication with the PC 33 Downloading applicati...

Page 11: ...h water or sea water and do not allow the battery terminals to get wet Doing so may cause overheating bursting or ignition of the battery Use the battery and charger combination specified by the company for charging and follow the charging conditions specified by the company Not doing so may cause overheating bursting or ignition of the battery WARNING To ensure safe riding Do not give too much of...

Page 12: ...nual for the bicycle in order to ride safely Using the product safely Examine the battery charger regularly for damage especially the cord plug and enclosure If the battery charger is damaged it must not be used until it has been repaired This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unl...

Page 13: ...tion Do not use thinner or other solvents to clean any of the products As such substances may damage the surfaces You should periodically wash the chainrings in a neutral detergent In addition cleaning the chain with neutral detergent and lubricating it can be an effective way of extending the useful life of the chainrings and the chain Use a damp cloth with the water well wrung out when cleaning ...

Page 14: ...conditions 5 Turn the power off when parking the bicycle Assist mode You can select a SHIMANO STePS assist mode for each particular application HIGH NORMAL ECO Use when powerful assistance is required such as when riding up steep uphill slopes Use when an intermediate level of assistance is needed such as when you want to enjoy riding comfortably on a gentle slope or level ground Use when you want...

Page 15: ...MU S705 Internal geared hub SG C6060 SG S705 SG S505 Motor unit Internal geared hub 8 B 1 2 3 5 6 A B 4 7 BT E6010 SM BME61 6 7 1 Cycle computer SC E6000 5 Speed sensor 2 Assist switch SW E6000 6 Battery BT E6000 BT E6010 3 Front gear Crank arm FC E6000 SM CRE60 7 Battery mount SM BME60 SM BME61 4 Drive unit DU E6000 DU E6001 8 Battery charger SM BCE60 ...

Page 16: ...11 6 Ah Operating temperature range During charging 0 40 C Rated voltage 36 V DC Storage temperature 20 70 C Drive unit type Midship Storage temperature Battery 20 60 C Motor type Brush less DC Charging voltage 100 240 V AC Rated drive unit power 250 W Charging time About 4 hours Maximum drive unit power 500 W Battery type Lithium ion battery ...

Page 17: ...e riding be sure to charge the battery until it is fully charged If the bicycle is stored for an extended period of time immediately after purchase you will need to charge the battery before using the bicycle Once the battery is charged it starts to deteriorate BT E6000 Battery Groove Charger connector Backside no groove BT E6010 Groove Charger connector 2 After charging has started the LED lamp o...

Page 18: ...ining but you should fully charge the battery at the following times Be sure to use the special charger when recharging the battery at these times The battery is not fully charged at the time of purchase Before riding be sure to charge the battery until it is fully charged If you will not use the bicycle for an extended period of time charge the battery before storing the bicycle If the battery ha...

Page 19: ...attery holder The position of the key does not affect the insertion of the battery You can insert it regardless of the key position You cannot remove the key when it is not in the inserting position BT E6000 Key Key cylinder BT E6010 Key Key cylinder 2 To unlock the battery turn the key until you feel some resistance CAUTION To prevent the battery from dropping off do not ride the bicycle with the...

Page 20: ...king position BT E6010 Turn off the battery then turn the key to the unlocking position Hold the upper part of the battery and slide it to the left to remove it Installation of the battery BT E6000 1 Set the battery on the holder rail from behind and slide it forward Push it in firmly 2 Return the key to the locking position remove it and store it in a safe place CAUTION Check that the battery is ...

Page 21: ...fe place CAUTION Check to see that the battery is locked before riding the bicycle Turning the power ON OFF Press the power button once with the power turned ON or OFF All the indicators turn on when the power is on CAUTION When turning on the power check that the battery is firmly attached to the holder When turning the power ON or OFF do not place your foot on the pedal Automatic power off funct...

Page 22: ...istance becomes weaker When shifting gears pedaling becomes lighter X Y Z Installing and removing the cycle computer Slide the cycle computer onto the bracket as shown in the illustration to install it Insert the cycle computer securely until it clicks into place Bracket To remove the cycle computer push the lever of the bracket firmly while sliding out the cycle computer If the cycle computer is ...

Page 23: ...e computer by using the X Y and Z buttons on the right and left assist switches Assist Shift Assist mode switching Gear shifting X X Y Y Z Z The operation procedure provided here refers to cases where the cycle computer is set to the default values SHIMANO STePS logo screen This screen is displayed when the system is started up ...

Page 24: ... speed 2 Current time Shows the current time 3 Battery charge Displays the current battery level in six levels The battery level is not displayed when the traveling data in 6 shows RANGE 4 Speed unit display You can switch between km h and mph Battery level indicator You can check the battery level on the cycle computer while riding Display Battery level 81 100 61 80 41 60 21 40 1 20 0 ...

Page 25: ...eed indicator is 0 pressing the Assist Z button for 2 seconds switches to the walk assist mode Press Assist Y to switch the mode to OFF Assist Shift 2 seconds When WALK is displayed press and hold down Assist Z on the assist switch to start the walk assist function Releasing Assist Z stops the walk assist function or pressing Assist Y can stop the walk assist function If Assist Z is not operated f...

Page 26: ...r the walk assist function turns on the function automatically stops To restart the walk assist function release the assist switch and press and hold down Assist Z again The walk assist function can operate at a maximum of 6 km h The assistance level and speed vary with the gear position ...

Page 27: ...distance Traveling range 1 3 Traveling range optional 2 Traveling time optional 2 Average speed optional 2 Maximum speed optional 2 Assist Shift 1 When RANGE is displayed the battery level shown in 3 and the walk assist indicator shown in 5 do not appear on the screen 2 Optional item You can configure the display settings in E tube Project For details refer to the Connection and communication with...

Page 28: ... turned off Clearing the traveling distance When the light is not connected you can clear the traveling distance in the main screen If the battery powered light is connected and configured clear the traveling distance DST according to Clear settings Clear in Changing the settings 1 Change the traveling data display to DST and press the Assist X for 2 seconds Assist Shift 2 Sec 2 Release the finger...

Page 29: ...ist X displays the setting screen for the item selected Item Details Clear Clear settings Clock Clock setting Start mode Start mode setting Backlight Backlight setting Beep Beep setting Unit Switching between km and miles Language Language setting Exit Return to the main screen Assist Shift Assist Shift Assist Assist Clear Clock Exit Start mode Language Backlight Unit Beep Exit setting Exit 1 Pres...

Page 30: ...2 Pressing the Assist X enables the set value at the cursor position and takes you back to the Setting menu screen Assist Shift 24 Changing the settings Language setting Language Configure the language setting 1 Press the Assist Y or Assist Z to move the cursor to the item you want to configure Item English Français Deutsch Nederlands Italiano Español Assist Shift 2 Pressing the Assist X enables t...

Page 31: ...g the Assist X enables the set value at the cursor position and takes you back to the Setting menu screen Assist Shift 25 Beep setting Beep Configure the beep setting 1 Press the Assist Y or Assist Z to move the cursor to the item you want to configure Item Details ON Enable beeps by operation OFF Disable beeps by operation Assist Shift 2 Pressing the Assist X enables the set value at the cursor p...

Page 32: ...ase the time value Assist Shift 2 Pressing the Assist X enables the set value and moves you to the minutes setting Assist Shift 26 Start mode setting Start mode Sets the start gear when using start mode function 1 Press the Assist Y or Assist Z to move the cursor to the item you want to configure Item Details OFF No setting 2 2 speed 3 3 speed 4 4 speed 5 5 speed Assist Shift 2 Pressing the Assist...

Page 33: ...ting to default 1 Press the Assist Y or Assist Z to move the cursor to the item you want to configure Item Details Exit Return to the setting menu screen DST Clearing the traveling distance Default Reset the SC display setting to default Default value set in the SC display setting Item Default value Backlight ON Beep ON Unit km Language English 2 Pressing the Assist X enables the set value at the ...

Page 34: ...ad an E tube Project from the support website http e tubeproject shimano com For information on how to install an E tube Project check the support website For information on how to operate the PC refer to the help manual on the E tube Project You need SM PCE1 and SM JC40 JC41 to connect SHIMANO STePS to a PC Firmware is subject to change without notice If necessary contact the place of purchase ...

Page 35: ... situation does not improve contact the place of purchase Security authentication error This is displayed if a genuine drive unit is not connected This is displayed if any of the cables are disconnected Connect a genuine battery and drive unit Check the condition of the cables If the situation does not improve contact the place of purchase Charging error This is displayed if an error occurs during...

Page 36: ... up to which power assistance is provided may decrease Power assistance is provided up to 25 km h in top gear Check that the speed sensor is properly installed If the situation does not improve contact the place of purchase W030 Two or more assist switches are connected to the system Gear shifting is not available for power gear shifting derailleurs Change the assist switch to the gear shifting sw...

Page 37: ... again If the situation does not improve contact the place of purchase E012 The initialization of the torque sensor failed Power assistance is not provided during riding With your foot off the pedal press the battery power switch and turn on the power again If the situation does not improve contact the place of purchase E020 A communication error between the battery and drive unit was detected Pow...

Page 38: ...n on the power If you still do not feel that assistance is being given contact the place of purchase Assist traveling distance is too short The traveling distance may become shorter depending on road conditions the gear position and whether the light are ON or OFF Check the battery charge If the battery is nearly spent recharge it The battery characteristics will drop during winter weather This is...

Page 39: ...y may be at the end of its service life Replace the battery with a new one The battery and charger are becoming hot The temperature of the battery or charger may exceed the operating temperature range Stop recharging wait for a while and then recharge again If the battery is too hot to touch it may indicate a problem with the battery Contact the place of purchase The charger is warm If the charger...

Page 40: ... and removing the cycle computer Is the electric wire connector correctly installed Check to see if the connector of the electric wire connecting the motor unit to drive unit is not disconnected If you are not sure contact the place of purchase The gear position is not displayed The gear position is only displayed when the power gear shifting unit is installed Check if the electric wire connector ...

Page 41: ... computer and follow the instructions provided for the appropriate code When using a electronic gear shifting mode I feel that the level of assistance weakens when the gears shift This occurs because the level of assistance is being adjusted to the optimum level by the computer control It is not a sign of a malfunction Sound occurs after gear shifting Contact the place of purchase A noise can be h...

Page 42: ...E UK Cycling Sports Group Vantage Way The Fulcrum Poole Dorset BH12 4NU Voice 44 0 1202 732288 Fax 44 0 1202 723366 sales cyclingsportsgroup co uk Warning Read this supplement and your cannondale bicycle owner s manual Both contain important safety information Keep both for future reference www cannondale com 2014 Cycling Sports Group 132747 12 14 KINNETO OWner s manual Supplement ...

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