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Cannon Fitzroy Inbuilt Power Flue | 3

warranty

This Warranty against defects for your newly purchased 
Cannon product is proudly prepared by Sampford IXl Pty 
ltd of 421 Smith Street, Fitzroy, vIC 3065,  
phone 1300 727 421.
1.   Sampford IXl products come with guarantees that do 

not exclude the following consumer entitlements under 
the australian Consumer law:

  a.   replacement or refund for a major failure and 

compensation for any other reasonably foreseeable 
loss or damage; and

  b.   to have the goods repaired or replaced if goods fail 

to be of acceptable quality and the failure does not 
amount to a major failure.

2.   Sampford IXl warrants that your product and related 

supply will be free from defects in materials and 
workmanship during the warranty term.  
your warranty term can be found in your original 
instruction booklet contained in this box, 
commencing from the date of purchase. Sampford 
IXl acknowledges this product requires professional 
installation and product removal is hazardous to 
consumers, accordingly any necessary inspections 
and services will be carried out on site. you should not 
attempt de-installation.

3.   Subject to Point 1, Sampford IXl will repair any defects 

in materials and workmanship during the warranty 
term and if the product is deemed irreparable provide 
a replacement of an equivalent current model where 
the balance of the warranty period from the original 
date of purchase will take effect.

4.   To the fullest extent permitted by law and subject 

always to Point 1, Sampford IXl will not be liable for:

  a.   any loss or damage arising from loss of use, loss 

of profits or revenue; or

  b.   for any indirect or consequential loss or damage 

resulting from any breach of this warranty  
against defects.

5.   Defective Sampford IXl products may be repaired 

using refurbished parts or if required, completely 
replaced by a refurbished product of the same type.

Limitations to Your Cannon Warranty

6.  Subject to Point 1, this Warranty:
  a.   will only be provided to the original purchaser 

where the original purchase was made from a 
Sampford IXl authorised Dealer or reseller and 
proof of such purchase can be presented at the 
time of service;

  b.   only applies to Sampford IXl products purchased 

in australia from a Sampford IXl authorised Dealer 
or reseller and installed by a qualified person 
where a Certificate of Compliance in accordance 
with State/Territory laws is provided;

  c.   will not apply where the defect in or failure of 

the product is attributable to misuse, abuse, 
accident or non-observation of the manufacturer’s 
instructions. This product must be used in 
accordance with the manufacturer’s instructions;

  d.   will not cover faults due to normal wear and tear 

with reasonable use nor consumable components 
such as globes, filters, glass items, etc;

  e.   will not cover any damages or problems caused to 

this product by natural forces eg. storm, fire, flood, 
and earthquake; or by intrusion or accumulation 
(or both) of foreign matters eg. dust, soil, and 
moisture. Sampford IXl recommends that you take 
out appropriate insurances to protect your product 
to this end;

  f.   will not apply if this product is installed in a mobile 

dwelling eg. caravan or boat;

  g.   will not apply if this product is removed from the 

location where it was first installed;

  h.   is immediately void if the serial or model number 

label is removed or defaced;

  i.   is immediately void if the product is serviced or 

repaired by a unauthorised/unqualified personnel;

  j.   covers use of this product for domestic use only;
  k.  will not be restarted or extended upon repair or  
   

replacement of the product or a part.

How to Make a Claim Under Your Cannon Warranty

7.  To make a claim under this Warranty you will need to:
  a.   contact Sampford IXl service department on  

1300 727 421 or aftersalesservice@sampfordixl.
com.au to provide details and register your claim 
enabling a Sampford IXl assessment;

  b.  submit proof of purchase with your claim  
   

eg. tax invoice or purchase receipt;

  c.   where a property has been constructed by a 

builder/developer and it is fitted with IXl products, 
please submit proof of purchase by way of the 
certificate of occupancy, with your claim.

8.  Sampford IXl will contact you to make arrangements 
  for service on site.
9.   Subject to Point 1, you will be responsible for any 

costs relating to the provision of your product to a 
Sampford IXl authorised Service Dealer.

10.  Subject to Point 1, in the event you live more than  

50 km from a Sampford IXl authorised Service Dealer 
you may be subject to travel or transport costs to 
facilitate the repairing or replacement of your  
IXl product.

Summary of Contents for FITZIB-PMEXB

Page 1: ...d this manual before installing and using this heater Please leave instruction manual with the owner Distributor This appliance is designed manufactured and distributed by Tel 1300 727 421 Models FITZ...

Page 2: ...cessories 7 Fitzroy inbuilt POWER FLUE specifications 8 REGULATORY LOCATOR 9 POWER FLUE INSTALLATION INSTRUCTIONS 10 12 Fascia Removal AND Electrical Connection 13 Log Installation GAS CONNECTION 14 S...

Page 3: ...XL products purchased in Australia from a Sampford IXL Authorised Dealer or Reseller and installed by a qualified person where a Certificate of Compliance in accordance with State Territory laws is pr...

Page 4: ...d working order Privacy The privacy of your personal information has always been important to us To learn more about how we collect keep and use your personal information please obtain a copy of our p...

Page 5: ...zard of high surface temperature and should take care to avoid burns or clothing ignition This appliance is not intended for use by persons including children with reduced physical sensory or mental c...

Page 6: ...OST NORMAL turn the heater on again if there have been several attempts to ignite the heater without success If there is an interruption to the power supply the heater will fail safely and switch off...

Page 7: ...nents of our instal lation options Install in a shallow recess or an existing fireplace elegant spacers will eliminate any size discrep ancies To enhance your Cannon s appearance add a decorative 3 or...

Page 8: ...t Power consumption 90 VA maximum Minimum cavity Height Dimensions 605 mm Width 700 mm Depth 485 mm Optional accessories Glass front Remote thermostat Spacer kit 3 sided surround 4 sided surround Cons...

Page 9: ...WER FLUE HEATER IS FAN ASSISTED SEE COLUMN HIGHLIGHTED a Below eaves balconies and other projections Appliances up to 50 MJ hr input 300 200 Appliances over 50 MJ hr input 500 300 b From the ground ab...

Page 10: ...ease dispose of packaging appropriately keep away from children Clearances For minimum clearances refer FIG 5 and FIG 6 Note Ensure that the combustion air opening under the heater is not obstructed E...

Page 11: ...round hole in the external wall To make a template use a sheet of stiff cardboard or mdf medium density fibre board cut to represent the rear of the heater Mark a vertical centre line and an appropria...

Page 12: ...the flexible pipe from the flue outlet using silicon sealant to seal the join and a hose clamp 3 Fit the pvc tubing and the air inlet to the other flexible tube using a hose clamp 4 Place terminal co...

Page 13: ...it at correct supply voltage may create unsafe conditions The heater is supplied with a flexible power cord with a plug fitted A 10 Amp switch socket must be located within 1 5m of the heater For inst...

Page 14: ...ch loom to the fascia switch set 5 Refit the front fascia GAS CONNECTION FIG 24 FIG 25 FIG 27 FIG 26 1 Push the gas inlet access plate into the heater cabinet and slide the heater into the fireplace e...

Page 15: ...ontrol to give a low pressure reading refer to specification table on page 8 Turn clockwise to increase pressure and anticlockwise to decrease pressure Refer FIG 34 5 Remove spanner and screwdriver Sw...

Page 16: ...to fault codes on page 19 General 1 Service work MUST be carried out by an authorised service person only 2 Unplug from wall socket or turn off power at main switchboard if heater is hard wired 3 Alw...

Page 17: ...l To Replace The Combustion Fan Fig 38 The Combustion Fan is accessed from the rear of the heater Therefore to replace the combustion fan the heater must be removed from the fireplace The flue termina...

Page 18: ...EATHED HIGH TEMP DATA CABLE SWITCH BLUE Y A W 4 Y A W 6 Y A W 3 EARTH RED Y A W 1 C ROOM FAN F3594 240 V MAINS PLUG MODULATING VALVE F3691 COILS E M A L F R O S N E S K R A P S E D O R T C E L E IGNIT...

Page 19: ...ormal operation 2 1 Heater has attempted to light however it did not sense flame within the allowed time Check the gas supply to the unit is not switched off Check the gas pressures Check the flame an...

Page 20: ...ater and either listening for the fan or check to see if air is blowing out of the flue pipe Check that the pressure tubes are connected correctly and not pinched or kinked The black tube should run f...

Page 21: ...Cannon Fitzroy Inbuilt Power Flue 21 Notes...

Page 22: ...22 Cannon Canterbury Freestanding Notes...

Page 23: ...Cannon Canterbury Freestanding 23 Notes...

Page 24: ...ed Compliance Certificate No Installed by COPY RATING LABEL HERE Don t Risk Your Appliance Warranty Only a licensed person will give you a compliance certificate showing that the work complies with al...

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