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These instructions are suitable for the CENTORA GREEN System boilers :
Do not forget the Log Book!
Chaffoteaux & Maury supports Benchmark, the heating industry code to ensure the correct installation, commissioning and
servicing of domestic central heating systems.
To The Householder
Make sure you have a completed Log Book for your boiler. This provides a record of the commissioning of your boiler.
It contains important information about your particular installation that may be required by service engineers. The Log Book will
also provide contact details for the installer should you need guidance in the use of this appliance or if there are any problems.
As with your car, your boiler will work more reliably and efficiently if regularly serviced. We recommend an annual service
check. The service history of the appliance will be recorded on the Log Book.
In the unlikely event of any problems with your boiler or system you should first contact your installer. If your installer cannot
resolve the problem he should telephone our national service helpline.
This appliance is a combined appliance for the production of Central Heating (C.H.) and Domestic Hot Water D.H.W.)
This appliance must only be used for the purpose for which it is designed. THe manufacturer declines all responsibility for
improper or negligent use.
A charge may be made if Chaffoteaux & Maury Service is called out to resolve a non-product related fault.
Your statutory rights are not affected.
Do not allow children or inexperienced persons to use the appliance without supervision.
If you smell gas in the room, do not turn on or off light swithces, use the telephone or any other objects that might cause
sparks.
Open doors and windows to ventilate the room.
Shut the gas mains tap (on the gas meter) or the valve of the gas cylinder and call your Gas Supplier immediately.
If you are going away for a long period of time, remember to shut the mains gas tap or the gas cylinder valve.
Before any intervention within the boiler it is first necessary to isolate the electrical power supply by turning the
external switch to “OFF”
CUSTOMER CARE
The MTS Group, as a leading manufacturer of domestic and commercial water heating appliances is committed to providing
high quality products and a high quality after sales service. If it is necessary to contact an engineer, then telephone the
national warranty helpline 0870 600 9888.
Advice on installation or servicing can also be obtained by contacting the Technical Department on:
Tel: 0870 241 8180
Fax: 01494 459775
GUARANTEE
The manufacturer’s guarantee is for 12 months from the date of purchase. The guarantee is invalidated if the appliance is not
installed in accordance with the recommendations made herein or in a manner not approved by the manufacturer. To assist us
in providing you with an efficient after sales service, please return the guarantee registration card enclosed with the boiler
without delay.
TO CONTACT C&M SERVICE, PLEASE CALL THE NATIONAL WARRANTY HELPLINE ON:
0870 600 9888
To The Installer
As part of the commissioning of this appliance it is vital that the Log Book is completed and given to the Householder. Please
ensure that your customer is aware of the importance of keeping the Log Book safe as a record of the installation and the
appliance service history.
Please ensure that your customer is aware of the correct operation of the system, boiler and controls.