Canature WaterGroup Hydrotech 485HE Owner'S Manual Download

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Table of Contents

SAFETY

FIND AND RECORD VALVE TYPE & SERIAL NUMBERS

RECORDS & CONTACTS

KNOW THIS BEFORE STARTING YOUR INSTALLATION

HOW YOUR WATER SOFTENER WORKS

FEATURES & TERMINOLOGY

FLOW RATE INFORMATION

FEED WATER PARAMETERS

UNPACKING/INSPECTION

BEFORE INSTALLATION

PREPARATIONS

PLANNING YOUR INSTALLATION

INSTALLATION STEPS

UNDERSTAND THE SCREEN & KEYPAD CONFIGURATION

START-UP INSTRUCTIONS

PLUMBING SYSTEM CLEAN UP

SANITIZATION PROCEDURE

SYSTEM MAINTENANCE

SERVICING YOUR CONTROL VALVE

TROUBLESHOOTING GUIDE

COMMON SPARE PARTS

WARRANTY

Summary of Contents for Hydrotech 485HE

Page 1: ...ructions carefully before operation 4 Avoid pinched O rings during installation by applying NSF certified lubricant to all seals provided with install kit 5 This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system 6 Discard small parts remaining after the installation 7 Failure to install the syst...

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Page 3: ...W RATE INFORMATION 8 FEED WATER PARAMETERS 8 UNPACKING INSPECTION 9 BEFORE INSTALLATION 10 PREPARATIONS 11 PLANNING YOUR INSTALLATION 14 INSTALLATION STEPS 16 UNDERSTAND THE SCREEN KEYPAD CONFIGURATION 18 START UP INSTRUCTIONS 19 PLUMBING SYSTEM CLEAN UP 26 SANITIZATION PROCEDURE 27 SYSTEM MAINTENANCE 27 SERVICING YOUR CONTROL VALVE 30 TROUBLESHOOTING GUIDE 34 COMMON SPARE PARTS 35 WARRANTY 36 ...

Page 4: ...the warranty The warranty provided gives you specific legal rights and otherwise limits your legal rights to the extent permitted by law By installing and or using this product you are accepting these limits on your legal rights NOTES NOTE Help you take full advantage of the system and are used to emphasize installation operation or maintenance information that is important but does not present a ...

Page 5: ...he Records Contacts section as they will be important if you need to troubleshoot NOTE For cabinet models the model number and the system serial number are located under the salt lid FIND AND RECORD VALVE TYPE SERIAL NUMBERS RECORDS CONTACTS YOUR DEALER Name Address Phone Other YOUR SYSTEM Model number Serial number Valve Serial number Date installed Installed by NOTES Please have the information ...

Page 6: ...C 43 C or 40 F 110 F Do NOT expose softener to freezing temperatures Discharge lines exposed to freezing temperatures should be positioned with a downward slope Do NOT expose softener to direct sunlight Do not use this softener on hot water supply lines AvoidpinchedO ringsduringinstallationbyapplyingthe silicone based lubricant supplied Part 92360 It is recommended to inspect and service the contr...

Page 7: ...cond will be 70 of capacity The unit counts down to the end of the 70 and then calculates how much of the 30 you used reserve It then adjusts the brine amount accordingly and regenerates that evening This feature means that your capacity will always be different after every regeneration reducing your salt use Soft Water Recharge for High Usage Should you reach the 70 capacity and then go beyond th...

Page 8: ...r usually sets this for the worst case scenario where water hardness fluctuates Peak Flow Maximum flow that has gone through the softener Manual Regen Delay Generally used after servicing the valve so that it will regenerate at a standard pre set time At the stated service flow rates the pressure drop through these devices will not exceed 15 psig Peak flow rates are intended for intermittent use o...

Page 9: ...em water injector kit is enclosed See Problem Water Injector Kit page for usage information UNPACKING INSPECTION WARNING RISK OF CHOKING Discard all leftover parts and packaging materials after installation Small parts could be a choking hazard NOTE Canature is NOT responsible for damages in transit NOTE Due to transportation and climatic conditions all connections including the valve to the tank ...

Page 10: ... to the pipe as excessive heat can damage them Softener resins will degrade in the presence of chlorine or chloramines above one 1 ppm If you have anything in excess of this amount you will experience reduced life of the resin Pre carbon filtration may be required ahead of the water softener to reduce chlorine chloramine levels TOOLS REQUIRED FOR INSTALLATION Two adjustable wrenches Additional too...

Page 11: ...der part 99003 separately for your own funnel Slowly add the gravel Depending on the type of system add the resin or media next Support Bed Gravel Media MANDATORY Wear a Dust Mask Airborne particles could pose potential health risks PREPARATIONS MEDIA INSTALLATION WHEN NECESSARY When larger units cannot be loaded due to weight restrictions media will be shipped pre measured in separate containers ...

Page 12: ...ove the tape from the top of the riser tube Carefully position the valve over the riser tube inserting riser into the internal O ring Turn the valve clockwise into the threads of the tank until secure PREPARATIONS CONTINUED NOTICE Make sure the quick connect power cord is not yet connected to prevent the cord getting caught between the threads of the tank and the valve NOTICE Do NOT use petroleum ...

Page 13: ...side the brine tank 6 For installation of brine tank at the installation site pull the other end of the brine tube from the hole on the brine tank The completed assembly is below 3 Place the brine grid with the brine well inside the brine tank such that the nut fitting faces the hole on the brine tank Then press the grid evenly inside the brine tank until the brine grid legs and the brine well as ...

Page 14: ...ain and a 120 volt AC electrical outlet 6 Softeners should be located before the water heater on the supply line If closer than three 3 metres 10 feet install a check valve in accordance with local plumbing codes 7 Do NOT install a softener in a location where freezing temperatures occur Freezing may cause permanent damage to this type of equipment and will void the factory warranty Freezing could...

Page 15: ...nector Detail AC 120V 10A Current Protect Socket BrineValve Connector Detail Twin Tank Softener Laundry Stack AC 120V 10A Current Protect Socket Inlet Outlet Optional Overflow Assembly 5 8 Overflow Line 5 8 Drain Line BrineValve Connector Detail PressureTank 3 8 BrineTube Drain Elbow Assembly Cabinet Softener PLANNING YOUR INSTALLATION CONTINUED WATER SOFTENER INSTALLATION ...

Page 16: ...onnections straight or elbow plumbing adaptors 3 Apply the supplied lubricant 92360 to the O rings of the fittings 4 Connect the supplied straight or elbow plumbing adaptors to the bypass with red clips 5 Connect the inlet and outlet of the water softener to the plumbing of the house 6 For the drain line connection attach a 1 2 12 7 mm Inside Diameter ID 5 8 15 875 mm Outside Diameter OD drain hos...

Page 17: ...ure bypass knobs are completely open otherwise the untreated water may enter through the valve OPEN OPEN CLOSE OPEN OPEN CLOSE OPEN OPEN CLOSE SERVICE INLET OUTLET INLET OUTLET BYPASS INSTALLATION STEPS CONTINUED 7 Attach the brine line from brine tank to brine line fitting on control valve install the tube stiffener into the end of the brine line before attaching it to the brine line fitting on t...

Page 18: ...de 13 Delayed regeneration 14 RegenerationTime time of day when backwash starts 15 Refill time 16 Valve mode 17 Valve ID UNDERSTAND THE SCREEN KEYPAD CONFIGURATION Keypad Legend the terminology used on the conrol valve label may vary by model For the purpose of programming this manual will use numbers associated with each button position as shown below The control valve is controlled with simple u...

Page 19: ...T add salt to the brine tank at this time NOTE If severe loss in water pressure is observed when the softener unit is initially placed in service the softener tank may have been laid on its side during transit If this occurs backwash the softener to reclassify the media STEP 2 PURGE AIR FROM THE UNIT 7 Open the bypass inlet very slowly until there is a steady stream of water at the drain Opening t...

Page 20: ...pm Manganese x 8 __ grains of hardness These numbers can be found on your water analysis report and the equivalent grains of hardness should be added to your total hardness number The new sum of these numbers is the hardness to be entered during the programming Example Our water analysis states that our hardness is 15 gpg To this we add Iron 0 5 ppm x 4 2 0 gpg Manganese 0 3 x 8 2 4 gpg which we r...

Page 21: ...e 1 for three seconds 3 to unlock 2 After three 3 seconds the display will beep confirming unlock 3 Press and hold button one 1 for three seconds 3 until you hear a beep This will unlock the SETTINGS menu YEAR 2021 TIME OF DAY 12 15PM YEAR 2022 9 Press button one 1 once to highlight the value 8 Now press button three 3 or four 4 to change the AM PM value to current time 10 Now press button three 3...

Page 22: ... or four 4 key to change WATER SOURCE value For problem water set to WELL OTHER For clean city water choose MUNICIPAL REGEN TIME 02 00 AM LOAD DEFAULT NO REGEN TIME 02 00 PM PROGRAMING COMPLETE 23 Now press button three 3 or or four 4 to change REGEN TIME 24 Now press button one 1 once to highlight LOAD DEFAULT DO NOT change this setting 22 Press button one 1 once to highlight value 25 Press butto...

Page 23: ...revent bacteria growth from stagnant water This mode is also recommended for filters as certain types of filter media can cement or harden during long periods of non use The factory setting for Smart Clean is off If you are concerned about the extra water usage then leave Smart Clean OFF With Smart Clean ON the system will perform a ten 10 minute backwash every seven 7 days at the factory setting ...

Page 24: ...BLEM WATER INJECTOR KIT For use on upflow softeners only IMPORTANT If the water source this water softener is being applied on is not municipal water and contains up to 2 0 mg l ppm of ferrous Clear Water iron and or up to 75 mg l ppm of manganese the enclosed ProblemWater Injector Kit needs to be installed into the control valve following these instructions FAILURETO DOTHISWILL RESULT IN UNSATISF...

Page 25: ...ress button two 2 until past PROGRAMMING COMPLETE PRESS SETTINGS KEY 3 SEC TO UNLOCK 1 The display may read PRESS SETTINGS KEY Press button one 1 for three seconds 3 to unlock 2 After three 3 seconds the display will beep confirming unlock LOCK VALUE UNLOCK WATER SOURCE WELL OTHER 1 Press and hold button three 3 and four 4 until you hear a beep 2 Press button two 2 until you get to LOCK VALUE 3 Pr...

Page 26: ...o the water heater OFF and shut the heater inlet water valve OFF 2 Drain hot water tank completely OPEN the InletWaterValve allowing the heater tank to be refilled with iron free water Continue flushing until clear water runs to the drain 3 If after 30 minutes flushing the water does NOT clear terminate flushing operation 4 REFILL hot water heater with water and pour approximately 5 gal or 19 Litr...

Page 27: ...frequency Maintenance materials Please see Common Spare Parts CARE OF YOUR SOFTENER To retain the attractive appearance of your new water softener occasionally clean it with a mild soap solution Do NOT use abrasive cleaners ammonia or solvents TO SANITIZE 1 Be sure to complete all installation steps including programming before sanitizing 2 For effective and complete sanitization Sani System Liqui...

Page 28: ...ations happen or the unit fails to regenerate for any other reason correct the problem first then regenerate the unit manually Regenerate two times in a row to restore the reserve capacity and bring the media bed back up to specification NOTE The salt level should always be above the water level SALT BRIDGING Humidity or poor quality salt may create a cavity between the water and the salt This act...

Page 29: ...ion of the holder and drill 1 Measure 2 inches from the top of the tank beside the oblong molding 3 Install the holder 5 Take off the small hole cover on the BrineWell lid 4 Hang the ResCare bottle on the hanger 6 Take off the cover of the ResCare bottle Insert the wick making sure it touches the bottom of the bottle Insert the other end of the tube completely into the hole in the brine well cap A...

Page 30: ...4 oz ResCare SERVICING YOUR CONTROL VALVE BEFORE SERVICING YOU WILL NEED TO 1 Shut the water supply to the softener OFF put the softener into the BYPASS position 2 Relieve water pressure in the softener by stepping the control into the backwash momentarily 3 Return the control to the SERVICE position 4 Unplug the electrical cord 5 Disconnect the drain line connection Always follow these steps prio...

Page 31: ...al and repeat until finishing with a seal Important use the specialized end spacer and note it s placement 6 Lubricate the piston assembly with silicone lubricant Part 92360 and then replace the Piston Assembly Remove 3 X Screws Plate Seal and Spacer Brine Valve Assembly Piston Assembly POWERHEAD REMOVAL INSPECTION REPLACEMENT OF PISTON ASSEMBLY AND SEAL SPACER KIT To remove the powerhead 1 Remove...

Page 32: ... salt and silt will restrict or clog the injector A clean water supply and pure salt will prevent this from happening The injector assembly is located on the right side of the control valve when facing your softener The assembly is easy to clean start by 1 Shut the water supply to your softener OFF 2 Reduce the pressure by opening a cold treated tap 3 Using a screwdriver remove the four 4 screws h...

Page 33: ... will restrict or clog the injector A clean water supply and pure salt will prevent this from happening The injector assembly is located on the right side of the control valve when facing your softener The assembly is easy to clean start by 1 Shut the water supply to your softener OFF 2 Reduce the pressure by opening a cold treated tap 3 Using a screwdriver remove the four 4 screws holding the inj...

Page 34: ...ation Unplug power for 30 seconds then reconnect If the alarm continues contact your authorized installer UNIT REGENERATES BUT DOES NOT USE SALT Drain line flow control is plugged Clean or replace injectors Clean drain line flow control to ensure there are NO kinks or restrictions in the drain line USING MORE SALT THAN EXPECTED Is the unit set properly for salt efficiency is the programming correc...

Page 35: ...y be running at the drain 1 Replace the motor and transformer if unable to determine the output of the transformer separately 2 Contact your authorized installer for parts and or assistance COMMON SPARE PARTS Part Number Description 60090003 QCValve connector one 1 inch straight with O ring 60090006 QCValve connector three quarters 3 4 inch straight with O ring 60090010 QCValve connector three qua...

Page 36: ...any force of nature is not covered in this warranty At our sole discretion we will repair or replace defective parts if our warranty department determines it to be defective under the terms of this warranty CanatureWaterGroup assumes no responsibility for consequential damage labor or expense incurred as a result of a defect or failure Media and Resin coverage is limited to the warranty provided b...

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Canature WaterGroup Hydrotech 485HE, Owner'S Manual

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