SWIFT CURRENT SPA
PART 9:
TROUBLESHOOTING
For Service Support please contact us anytime:
support.canadianspacompany.com
(14)
Problems
Causes
Solutions
Spa Pump
Does Not
Operate
• RCD tripped
• RCD broken
• Check power source
• Power failure
• Reset RCD/check if the cable is rated 2kW /
13amp
Spa Pump
Does Not
Heat Properly
• Temperature set is too low
• Filter Cartridge is dirty,
change filter every 3-4 weeks
• Water level is too low
• Heating element failed
• Ensure kinked connector pipes are not blocked
• Set to a higher temperature
• Clean/replace the filter cartridge
• Fill water to min. water level
• Spa is not fully inflated
Jet Massage
System Does
Not Work
• Blower is too hot
• 30-minute auto shut off
feature is activated
• Something is wrong with
the control panel
• Blower has cooled
• Unplug the RCD cord
• When the pump has cooled, reset the RCD and
press ‘JETS’ to reactivate
Water Filtration
Is Not Working
• Dirty filter cartridge
• Inlet/outlet port blocked
• Air lock
• Something is wrong with
the control panel
• Clean/replace the filter cartridge every 3-4 weeks
check white filter grid under filter in housing
• Clean the inlet/outlet ports
• Purge air from the pump as previously outlined
Portable Control
Unit Leaking
• Adapter seal improperly
located
• Water leakage from pump
body
• Check the pump body
• Check O-ring
• Separate PCU from Spa overnight
Spa Leaking
• Spa is torn or
punctured
• Use provided repair patch as previously outlined if water let
water level drop all the way down until it stops completely,
wet cloth and fairy liquid will show signs of air leak
Water Is Not Clean
• Insufficient filtering time
• Dirty filter or
incorrect cartridge used
• Check chemical treatment
• Clean/replace the filter cartridge
• Change the spa water completely
• Refer to the chemical manufacturer’s instructions.
Red Light
Blinking
• Spa has reached set
temperature
• The PCU does not stop heating until the current water
temperature reaches the set temperature indicated by the
‘blinking’ red light.
