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T H U N D E R   B A Y   S E

System-Related Messages

Memory Failure - Checksum Error* – M022

At Power-Up, the system has failed the Program Checksum 

Test. This indicates a problem with the firmware (operation 

program) and requires a service call.

Configuration Error – Spa will not Start Up

Contact your dealer or service organisation.

A Pump Appears to be Stuck ON – M034

Water may be overheated. POWER DOWN THE SPA. DO NOT 

ENTER THE WATER. Contact your dealer or service organization.

A Pump Appears to have been Stuck ON when spa was last 

powered – M035

POWER DOWN THE SPA. DO NOT ENTER THE WATER.

Contact your dealer or service organization.

Reminder Messages

General maintenance helps.

Reminder Messages can be suppressed by using the PREF 

Menu. Reminder Messages can be chosen individually by the 

Manufacturer. They may be disabled entirely, or there may be a 

limited number of reminders on a specific model.

The frequency of each reminder (i.e. 7 days) can be specified  

by the Manufacturer. Press Temperature Up button to reset a 

displayed reminder message. 

Appears on a regular schedule, e.g. every 7 days.

Check pH with a test kit and adjust pH with the appropriate 

chemicals.

Appears on a regular schedule, e.g. every 7 days.

Check sanitizer level and other water chemistry with a test kit 

and adjust with the appropriate chemicals.

Appears on a regular schedule, e.g. every 30 days.

Clean the filter media as instructed by the manufacturer. 

Appears on a regular schedule, e.g. every 30 days.

The Residual Current Device (RCD) is an important safety 

device and must be tested on a regular basis to verify its 

reliability.

Every user should be trained to safely test the RCD 

associated with the hot tub installation. An RCD will have a 

TEST and RESET button on it that allows a user to verify proper 

function. 

Warning:

If freezing conditions exist, an RCD should be reset immedi

-

ately or spa damage could result. The end user should always 

trained to test and reset the RCD on a regular basis.

Appears on a regular schedule, e.g. every 90 days.

Change the water in the spa on regular basis to maintain 

proper chemical balance and sanitary conditions.

Appears on a regular schedule, e.g. every 180 days.

Vinyl covers should be cleaned and conditioned for maximum 

life.

Appears on a regular schedule, e.g. every 180 days.

Wood skirting and furniture should be cleaned and conditioned 

per the manufacturers instructions for maximum life.

Appears on a regular schedule, e.g. every 365 days.

Filters should be replaced occasionally to maintain proper spa 

function and sanitary conditions.

As needed.

Install new mineral cartridge.

 

Reminders 

CHEK PH Check your PH levels (every 7 days)

CHEK CHEM Check your Chemical levels (every 7 days)

CLN FLTR Clean the Filters/replace Filters (every 30 days)

To reset the Reminders press TEMP-UP button until all 

messages have been removed and

Spa Temp is displayed.

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Summary of Contents for KH-10030

Page 1: ...T H U N D E R B A Y S E Thunder Bay SE Spa Owners Manual 218x 218 x 82cm 86 x 86 x 33 KH 10030 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com...

Page 2: ...s product yourself as opening or removing audio covers may expose you to dangerous voltage or other risk of injury Refer all servicing to qualified service personnel 12 CAUTION Risk of Electrical Shoc...

Page 3: ...mation Cancellation Policy We require a 48 hour cancellation notice in writing or email prior to your scheduled delivery If we are notified later then a reasonable cancellation charge will be applied...

Page 4: ...in conjunction with the air control system to create an aromatic experience 8 AUDIO VOLUME CONTROL Allows control of MP3 functions from within the hot tub 9 TOPSIDE CONSOLE Button pad and temperature...

Page 5: ...tes ozone to aid in maintaining water quality Ozone helps eliminate organic material such as body oils dead skin cells and hair DRAIN VALVE Valve located on the outside of spa cabinet used to drain wa...

Page 6: ...check with your local council Installation and Ground surface requirements Ground preparation is not included in the sale of any spa or gazebo The location where you are planning to put your spa and o...

Page 7: ...n using the hosepipe which conveniently fits onto the drain valve situated at the base of your spa Ideally you should empty the water to a nearby drain You may wish to purchase a suitable submersible...

Page 8: ...tly into filter housing Push hose pipe into filter housing until it stops Fill up to middle of the skimmer Secure hose placement and turn on water Filling the spa through the filter housing prevents a...

Page 9: ...livery might cause a leak Remember to pay particular attention to barrel unions adjoining the heater Contact your Canadian Spa dealer directly if there is a problem If your new spa pump does not prime...

Page 10: ...wever you have insufficient Amps you will need to use other connection see below 2 Single Phase connection B is used in circumstances where the power supply is limited and where you need more Amps 3 P...

Page 11: ...e Heater is on another service Everything else is on the remaining service For 3 phase connection 1 Completely remove jumper on J51 and J88 2 Completely remove jumper on J52 and J62 3 Make a connectio...

Page 12: ...d relaxation benefits Proper care and maintenance outlined in this section is necessary to ensure the longevity of the spa Damage caused by not following care and maintenance guidelines in this sectio...

Page 13: ...levels using pH Up or decrease with pH Down The granules are dosed directly into the spa water pH Up KA 10051 pH Down KA 10050 FREE Water Test App Chemical Guide Starter Chemical Kit KA 10122 Deluxe...

Page 14: ...inants combined chlorine Chlorine level too high A pH too low B combined chlorine due to high concentration of organic contaminants A high concentration of organic contaminants using up sanitizers B t...

Page 15: ...nge the temperature in the opposite direction e g DOWN The temperature can be set between 16 C and 40 C 60 F and 104 F Press and Hold If a Temperature button is pressed and held when the temperature i...

Page 16: ...use operate Burned out UV bulb Replace unit Component failure Contact dealer No water Flow from Jets Air lock See air lock procedure Adjustable jets turned off Turn jets on Faulty pump or motor Contac...

Page 17: ...every 30 minutes to detect the spa temperature polling and then to heat to the set temperature if needed When the low speed turns on automatically it cannot be deactivated from the panel however the h...

Page 18: ...he control panel will be disabled until power is re established Based on the spa controller configuration will return to the Factory Default Settings After the Pump has been running for 2 minutes the...

Page 19: ...again will initiate a new pump priming session Sometimes momentarily turning the pump off and on will help it to prime Do not do this more than 5 times If the pump s will not prime shut off the power...

Page 20: ...0 minutes after the pump is turned off or times out The pump and the ozone generator will run for 30 minutes or more depending on the system This cycle is used to clean the water within the spa after...

Page 21: ...ng during programmed filter cycles Since polling does not occur the temperature display may not show a current temperature until the heater pump has been running for a minute or two Circulation Mode I...

Page 22: ...o reset when water is below 108 f 42 2 C See Flow Related Checks below A Reset Message may Appear with other Messages Some errors may require power to be removed and restored Flow Related Checks Check...

Page 23: ...gular schedule e g every 30 days Clean the filter media as instructed by the manufacturer Appears on a regular schedule e g every 30 days The Residual Current Device RCD is an important safety device...

Page 24: ...anty becomes void if the spa is placed in commercial application Guarantee of the insulating cover Canadian Spa Co guarantees that the cover the purchase is free from defects in materials and workmans...

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