Problems / Troubleshooting
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Troubleshooting
Memo
• Nothing appears on the screen.
-Please check the power connection.
-Please check the video signal line connection.
-Please check and make sure that the lens mode is set to DC (VIDEO) when using a
VIDEO (DC) lens.
• The video image is not clear.
-Please clean the lens with a clean cloth or brush.
-Please adjust that the screen is not exposed directly to a bright light.
-Please move the camera if necessary.
-Please readjust the back-focus of the camera.
• The screen is dark.
-Please adjust the contrast feature of the monitor.
-If you have an intermediate device, set the 75
Ω
/Hi-Z properly, and check the terminals.
-Please check if an auto iris lens is being used and adjust the brightness level.
• The MOTION DETECTION function is not working
-Please check if “MOTION DETECTION” mode is turned on.
-Please check if the MD Sensitivity is too low.
-Please check the setting of the MD AREA.
• The WDR function is not working
-Please check if the WDR Level is too low.
-Please check if the AE Mode is set to MANUAL. The WDR doesn’t work in MANUAL
Exposure mode.
• Colors are not quite right.
-Please check if the camera is facing directly into sunlight or fluorescent light.
-Please check if an auto iris lens is being used.
-Please check the connection of the lens connector cable.
• The Day&Night function doesn’t work.
- Please check if the AGC of EXPOSURE menu is set to OFF.
- The Auto Day&Night Function doesn’t work in AGC OFF.
TROUBLESHOOTING
If there are problems in operation, please refer to the items below.
If the problem persists, please contact the agent you purchased this product from.
