Foscam FI9804P User Manual Download Page 1

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V1.1

User

Manual

Model: FI9804P

Outdoor HD Wireless IP Camera

Summary of Contents for FI9804P

Page 1: ...V1 1 User User Manual Manual Model FI9804P Outdoor HD Wireless IP Camera...

Page 2: ...ynamic IP Addresses 8 2 3 Using the VLC player 11 2 4 IP camera connection to the server 14 3 Surveillance Software GUI 14 3 1 Login Window 14 3 2 Surveillance Window 17 4 Advanced Camera Settings 22...

Page 3: ...56 4 9 2 System Upgrade 57 4 9 3 Patch Installation 59 4 9 4 Factory Reset 59 4 9 5 Reboot System 60 5 Phone APPs 60 6 Appendix 60 6 1 Frequently Asked Questions 60 6 1 1 Install the ActiveX of Firefo...

Page 4: ...g fixes to make your device work faster 1 Overviews FOSCAM FI9804P is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280 720 It combines a high quality digital...

Page 5: ...sers management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name Providing Phone APPs for Android and iPhone users Supports multiple...

Page 6: ...1 Reset button Press and hold on the reset button for 5 seconds Releasing the reset button the password will back to the factory default administrator password The default administrator user is admin...

Page 7: ...n Figure 1 3 it may be a clone Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services Figure 1 3 2 Accessing the Network Camera This chapter explai...

Page 8: ...the https port no Figure 2 2 2 2 Access the Camera in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finishe...

Page 9: ...02 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you ma...

Page 10: ...ss of http 192 168 1 110 88 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP addr...

Page 11: ...port forwarding or port triggering menu Sometimes this is also under the name of Virtual Server or NAT Using the Linksys brand router as an example we would log into the router and go to the Applicati...

Page 12: ...es to option of DDNS Settings on the administrator panel Secondly select No Ip as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS dom...

Page 13: ...o When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number 88 User name a...

Page 14: ...oscam us us Foscam Digital Technologies LLC Telephone 1 800 930 0949 13 Figure 2 10 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview Figu...

Page 15: ...a connection to the server Device supports ONVIF 2 2 1 protocol You can easily access the NVR with ONVIF or server with ONVIF 3 Surveillance Software GUI Please refer to the Quick Installation Guide i...

Page 16: ...eed via click on the language drop down list to switch Section4 login the camera Click Login button NOTE When setting up your camera for the first time it will request that you modify the default user...

Page 17: ...Time Select the time zone you need to set the date time format etc Figure 3 5 Wireless networks Click Scan find the SSID of your wireless router select and enter the password Figure 3 6 IP Set IP addr...

Page 18: ...Digital Technologies LLC Telephone 1 800 930 0949 17 Figure 3 7 NOTE It needs about 1 minute to connect the camera to your router 3 2 Surveillance Window Figure 3 8 Section1 FOSCAM Logo Live Video Set...

Page 19: ...of 9 cameras being monitoring at the same time You can add other cameras in multi camera panel read chapter 4 3 4 Figure 3 9 Section3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Re...

Page 20: ...ndwidth is very narrow and bit rate is large that will lead to video cannot play well You can reset the stream type on Settings Video Settings panel Section4 IR LED Lights Click Infra led and there ar...

Page 21: ...ound around the camera if the camera has connected with other audio input device through the Audio Input port of the camera Click the icon again and stop audio 5 Snap Click it to make snapshot and it...

Page 22: ...based on the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality Figure 3 11 Full Screen Select it and Click it t...

Page 23: ...lt function so here cannot allow to use Screen PTZ 2 For Mac OS the plugin cannot support Onscreen Mouse function so you cannot allow to use it 4 Advanced Camera Settings Click the button Settings goe...

Page 24: ...e panel where you can change your camera name The default device name is anonymous Camera ID Display the MAC address of your camera For example Device ID is 008414350787 the same MAC ID sticker is fou...

Page 25: ...out the camera and when Figure 4 5 Reboot the camera and clear the log records 4 3 Basic Settings This section allows you to configure your Camera Name Camera Time Mail User Accounts and Multi Device...

Page 26: ...ocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with...

Page 27: ...ssword Firstly select the account which you want to change the password then select Change password enter the old password and the new password lastly click modify to take effect Figure 4 9 How to add...

Page 28: ...Figure 4 10 Figure 4 11 Delete Select the account which you want to delete then click Delete button to take effect How to change the username Firstly select the account which you want to change the us...

Page 29: ...is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first came...

Page 30: ...Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to Figure 4 14 2 Enter the User name and password of the 2nd camera 1 Click it camera...

Page 31: ...ameras you added Figure 4 15 Figure 4 16 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of t...

Page 32: ...lti Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 4 18 1 The camera model MJ or H264 Use DDNS...

Page 33: ...camera s user name and password 5 Click Add button and to take effect NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP Figure 4 19 Return to video window You w...

Page 34: ...c IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Figure 4 21 Changing settings here is the same as using the IP Camera Tool It is re...

Page 35: ...e 1 800 930 0949 34 Figure 4 22 Figure 4 23 If you don t know the DNS server you can use the same settings as the Default Gateway Set the same Subnet Mask and gateway of the camera with your PC There...

Page 36: ...ould also display your router in the list Figure 4 24 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption wi...

Page 37: ...how again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes...

Page 38: ...an see the domain name Figure 4 27 Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port no 8000 for example the accessing link o...

Page 39: ...Free to register Figure 4 28 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an e...

Page 40: ...e create the domain name step by step according to instructions on www no ip com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name an...

Page 41: ...Name cannot work at the same time the last time you configured will take effect Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Firstly login the ro...

Page 42: ...mend you configure port forwarding manually on your router 4 4 6 Port This camera supports HTTP Port HTTPS Port ONVIF Port HTTP Port is used to access the camera remotely HTTP port By default the HTTP...

Page 43: ...n IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will re...

Page 44: ...d 65534 But make sure they can not be conflict with other existing ports 4 4 7 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured Fi...

Page 45: ...ess behind the Test at the same time the receivers will receive a test mail If the test fails with one of the following errors after clicking Test verify that the information you entered is correct an...

Page 46: ...r FTP server is located on the LAN you can set as Figure4 41 If you have an FTP server which you can access on the internet you can set as Figure 4 42 Port Default is port 21 If changed external FTP c...

Page 47: ...2 Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices If you want to know more details of the iOS APP or Android APP see the iOS App User Manual or Android Ap...

Page 48: ...60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between...

Page 49: ...reen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video Figure 4 46 Click Back button and return to the OSD page click S...

Page 50: ...pshot pictures image quality and the storage path Figure 4 48 Image Quality Low Middle and High The higher the quality the picture will be clearer Alarm Pictures Save Path FTP If you have done FTP and...

Page 51: ...orresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day the camera will capture Press the left mouse and drag it on the time b...

Page 52: ...n detections Here supports 5s 6s 7s 8s 9s 10s 11s 12s 13s 14s 15s Select one interval time 4 Select the alarm indicators When the motion has been detected the alarm status will turn to Detect alarm Fi...

Page 53: ...elect this checkbox when the motion has been detected the camera will recording and load it to the FTP server Make sure you have set FTP and set FTP as the storage path in Video Snapshot settings pane...

Page 54: ...s the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will ala...

Page 55: ...or else there is no alarm anywhere and anytime 4 7 Record 4 7 1 Storage Location On this page you can change the manually recording storage path the default storage path is C IPCamRecord Figure 4 56...

Page 56: ...h of the recording file on the Storage Location page Stream You can select the main stream or sub stream from the drop down You can set the store path of the recording file on the Storage Location pag...

Page 57: ...om these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 9 System In this panel you can back up restore your camera s...

Page 58: ...d click save to save the firmware on your computer locally Figure 4 62 Your current firmware version will be displayed on your screen You may go to the Status Device Information page to check for the...

Page 59: ...0949 58 Figure 4 63 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the...

Page 60: ...gain until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device Firmwar...

Page 61: ...d iOS system which helps to view and listen to your world anywhere anytime Search and install Foscam Viewer on Google Play for Android devices search and install Foscam Viewer on APP Store for iOS dev...

Page 62: ...w w www www foscam foscam us us Foscam Digital Technologies LLC Telephone 1 800 930 0949 61 Figure 6 2 Figure6 3...

Page 63: ...w w www www foscam foscam us us Foscam Digital Technologies LLC Telephone 1 800 930 0949 62 Figure 6 4 Figure 6 5...

Page 64: ...w w www www foscam foscam us us Foscam Digital Technologies LLC Telephone 1 800 930 0949 63 Figure 6 6 6 1 2 Uninstall the ActiveX of Firefox browser Google Chrome and IE Chrome Figure 6 7...

Page 65: ...l turn to the factory default Default administrator username password admin with blank password 6 1 4 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is C...

Page 66: ...smitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety pr...

Page 67: ...ometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwardin...

Page 68: ...R LEDs night vision range up to 20 meters Audio Input Output External standard 3 5mm interface for two way audio Audio Compression PCM G 726 Network Ethernet One 10 100Mbps RJ45 port Remote Access P2P...

Page 69: ...device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equ...

Page 70: ...ase the user may be required to take adequate measures 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some is...

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