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B. CART BODY

1.  Clean with mild detergent, hot water and a soft cloth. DO NOT use detergents or cleaners containing ammonia or bleach.
2.  Hand wash using a soft cloth or brush to clean all interior and exterior surfaces. DO NOT use steel wool or abrasive scrub pads or brushes.
3.  Use a clean moist soft cloth to remove any remaining soap and dirt. 
4.  Air dry or dry cart outside and inside with clean, dry, soft cloth.

C. CASTERS

Caster bearings need to be lubricated with a high quality multi-purpose grease that 
has good extreme pressure and anti-wear characteristics, as well as withstands 
temperature range that fits the application requirements. Wheel and swivel bearings 
last longer if lubricated regularly. Some lube applied to friction points on the wheel 
hub, washer and leg surfaces of straight roller bearing systems reduces drag and 
improves reliability. Normal conditions may warrant lubrication every six months, 
but once a month may be necessary in extreme applications, such as corrosive or 
exceptionally dirty environments. Cart washings may necessitate lubrication after 
each wash. 

VI. Care and Maintenance (continued)

Warning!

 Hazard of Electric Shock — Disconnect power supply before servicing. Any operating problems not identified and corrected by instructions in this manual should be 

referred to qualified service personnel (electrician or foodservice equipment technician). No user-serviceable items under the inner cover of the electrical units. Only qualified 

service personnel should open the inner cover of any electrical device. 

Problem

Possible Causes

Possible Solutions

Unit is plugged in but does not heat or cool at all.

•  There is no power or an inadequate  

amount of power.

•  Power cord is not fully connected to the power 

source or to the heater or to the cooling unit.

•  Power cord is damaged.
•  Heating  or cooling unit is damaged.

•  Check the power supplied to the unit. It should 

match the requirements on the unit's label.

•  Make sure both ends of the power cord are 

connected securely.

•  Always replace damaged power cords with 

Cambro authorized power cords.

•  Replace the heater or cooling unit. Contact Cambro 

Customer Service.

Unit operates for more than 1 hour but does not 
achieve the expected temperature.

•  Door is not fully closed.
•  Power cord is damaged and is causing  

intermittent power to the unit.

•  Thermometer is damaged or not working properly.
•  Heating or cooling unit is not working properly.

•  Make sure the door is fully closed. Small gaps are 

ok and will not affect the performance.

•  Always replace damaged power cords with 

Cambro authorized power cords.

•  Check the temperature inside the compartment with 

a verified thermometer, placed in the center of the 
compartment.

•  Check fans for obstructions. If none found, 

replace unit. Contact Cambro Customer Service.

Persistent odor inside the cabinet.

•  Initial start-up of unit.
•  Food left in the cabinet for overly-long  

holding periods.

•  For first-time use, plug in and run the unit with the 

door open for 1 hour to air out the cabinet.

•  Place a pan of water with some baking soda in it 

and turn on the heater for 1 hour.

•  If smell is still persistent please contact Cambro 

Customer Service.

Unit stopped heating or cooling during normal 
operation.

•  The compartment temperature exceeded 190˚F 

(87,8˚C), causing the hi-limit thermostat to shut 
power off to the heater.

    NOTE:

 Fan may remain running.

•  Fans are not operating properly.
•  Control thermostat is not working.

•  Please refer to page 6: Instructions for Resetting 

Heaters.

•  Replace Fans: Fans on the cooling unit are critical. 

Contact Cambro Customer Service.

•  Replace control thermostat. Contact Cambro Customer 

Service.

NOTE: 

For service please contact Cambro at 800-854-7631 X4118. 

Please refer to the model number and serial number when you call in.

 Units under warranty should be 

serviced by Cambro Authorized Service Agent Only.

VII. Troubleshooting Guide

Lubricate

Summary of Contents for PRO CART ULTRA

Page 1: ...applies to all Pro Cart Ultra models CAUTION Please read all instructions before using the cart Original Instructions verified by Cambro Mfg Co Model ____________________________________ Serial Date...

Page 2: ...oodservice equipment technician should open the inner cover of any electrical items for servicing During normal operation check the heater screws for tightness at least once a week Any operating probl...

Page 3: ...erminal marked or If it is essential for the safety of the appliance the tag shall be provided either with a wiring diagram showing the connection of the other conductors or with the following text Fo...

Page 4: ...back in replace screw and bumper Repeat on other column Before operating the cart install rails based upon your facility s needs Each cart ships standard with 8 pairs of rails per compartment Save ext...

Page 5: ...performance C If hot food is being loaded into the cart directly from the oven keep the door of the cart open until temperatures are near the 190 F 87 7 C temperature This practice will help protect...

Page 6: ...ic units can be turned into a passive holding cabinet by unplugging after pre chilling or pre heating Unplug the unit after the food is loaded keep door opening to a minimum and the cart will hold tem...

Page 7: ...le from the inside and remove from cart 4 Clean components and module with a moist soft cloth and mild detergent to remove dirt and grease 5 Completely air dry all components or wipe with dry clean so...

Page 8: ...unit is damaged Check the power supplied to the unit It should match the requirements on the unit s label Make sure both ends of the power cord are connected securely Always replace damaged power cor...

Page 9: ...he desired ons for your application 3 Install two stainless steel rods see image gh the small holes in each of the tabs of the rails assembled to the column onal rods can be purchased and installed ce...

Page 10: ...e it should be pinned in the vertical position or completely removed from the cart to reduce a trip hazard CAUTION Careful attention is required while towing these carts It is NOT recommended to conne...

Page 11: ...ctric and non electric models that begin with the prefix PCU X Replacement Parts Power Cord S07010 Std 110v US S07012 220v EU S08047 220v UK_IRL S13007 100v JP S15007 230v SA S13015 230v AU PCU Cord S...

Page 12: ...null and void including any responsibility for damage costs and legal actions resulting from use or installation of product s in any non commercial setting 7 Adjustments such as calibrations leveling...

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