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CalUltra Systems Limited Warranty Statement
Products manufactured by Calmag (Yorkshire) Limited (Calmag) are warranted to the original
user only to be free of defects in material and workmanship for a period as specified below. This
warranty only applies to the original purchaser and is not transferable.
UV SYSTEMS
Ten (10) year Limited Warranty on the stainless steel chamber, from the date of original
purchase, or installation (documentation required for verification).
ELECTRONICS
Three (3) year Limited Warranty on the ballasts and controllers, from the date of
original purchase, or installation (documentation required for verification).
UV LAMPS, UV SENSORS & QUARTZ SLEEVES
One (1) year Limited Warranty on all CalUltra ultraviolet lamps, UV sensors and quartz
sleeves from the date of original purchase, or installation (proper documentation
required for verification).
Calmag warrants that it will repair, replace or refund, at Calmag’s sole option, any ultraviolet
system or component that is defective in materials or workmanship for the period as outlined
above, subject to the “Limitations of Warranty” as outlined below. Calmag’s liability under this
warranty shall be limited to repairing or replacing at Calmag’s discretion without charge, F.O.B.
Calmag’s factory or authorised service depot, any product that Calmag manufactures. Calmag
will not be liable for any costs of removal, installation, transportation, or any other charges which
may arise in connection with a warranty claim. Products which are sold but not manufactured
by Calmag are subject to the warranty provided by the manufacturer of said products and not by
Calmag’s warranty. Calmag will not be liable for damage or wear to products caused by abnormal
operating conditions, accident, abuse, misuse, unauthorised alteration or repair, or if the product
was not installed in accordance with Calmag’s printed installation and operating instructions.
LIMITATIONS OF WARRANTY
This warranty does not apply to any of the following:
•
Water Quality Parameters lie outside of the following ranges
•
Hardness > 120 ppm
•
Iron > 0.3 ppm
•
Manganese > 0.05 ppm
•
Tannins > 0.1 ppm
•
Turbidity > 1 NTU
•
Transmittance (UVT) < 75%
•
A product that has been incorrectly installed according to the technical installation
manual.
•
A product that has been modified in any manner, unless approved by the manufacturer.
•
A product where the serial number has been altered defaced or removed.
•
Damage caused by the use of parts that are not compatible, suitable and/or authorised
by Calmag for use with the product (e.g. non-original lamps or sleeves).
•
Damage caused during shipment of the product.
