49-2000202 Rev. 4
27
Problem
Possible Cause
What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
For the first few uses, follow your recipe times
and temperatures carefully and use rack positions
recommended in the Cooking Guide. If you still think
your new oven is too hot or too cold, you can adjust
the temperature yourself to meet your specific cooking
preference. See the Special Features section.
Food does not bake
properly
Oven controls improperly set.
See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper
size being used.
See the Cookware section.
Oven temperature needs adjustment.
See the Special Features section
.
Food does not broil
properly
Oven controls improperly set.
Make sure you select the appropriate broil mode.
Improper rack position being used.
See Cooking Guide for rack location suggestions.
Cookware not suited for broiling.
Use a pan specifically designed for broiling.
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease.
If using aluminum foil on broil pan, wrap tightly and
add slits conforming to those in the pan to allow
grease to drain.
Oven temperature too
hot or too cold
Oven temperature needs adjustment.
See the Cooking Modes section.
Oven and/or display
appears not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
See the Using the Oven section.
Oven is in Sabbath Mode.
Verify, that the oven is not in Sabbath Mode. See the
Sabbath Mode section.
The clock is turned off.
See the Settings section.
“Crackling” or
“popping” sound
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain a
tighter control over your oven's temperature.
You may hear your oven's heating elements
"click" on and off more frequently than in
older ovens to achieve better results during
baking, broiling, and self-clean cycles.
This is normal.
Sometimes the oven
takes longer to
preheat to the same
temperature
Cookware, food, and/or number of racks in
oven.
Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items to
reduce preheat time.
TROUBLESHOOTING
TIPS
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Troubleshooting tips ...
Before you schedule service
