28
49-2000202 Rev. 4
TROUBLESHOOTING
TIPS
Problem
Possible Cause
What To Do
Oven light does not
work
Light bulb is loose or defective.
Tighten or replace bulb. See the Maintenance section for
instructions on how to replace the bulb.
Oven will not self-
clean
The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease.
Press the
Cancel/Off
pad. Open the windows to rid the
room of smoke. Wait until the
LOCKED
light goes off. Wipe
up the excess soil and reset the clean cycle.
Oven not clean after a
clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
Strong “burning” or
“oily” odor emitting
from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a minimum
of 3 hours. See the Cleaning the Oven section. This is
temporary.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not
open or LOCKED light
is on when you want
to cook.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the
Cancel/Off
pad. Allow the oven to cool below the
locking temperature.
"LOCK DOOR"
flashes in the display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door.
“F— and a number
or letter” flash in the
display
You have a function error code.
Press the
Cancel/Off
pad. Allow the oven to cool for one
hour. Put the oven back into operation. If the function code
repeats, disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function error
code repeats again, visit
cafeappliances.com/service
.
Power outage, clock
flashes
Power outage or surge
Reset the clock. If the oven was in use, you must reset
it by pressing the
Cancel/Off
pad, setting the clock and
resetting any cooking function.
Lock Controls or
Control Lockout
feature is activated
If
LOC ON
appears in the display, the range control is
locked. Turn this feature off to use the range. See the Lock
Control feature in the Oven Controls section.
Burners do not light
Plug on range is not completely inserted
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on. See the Installation Instructions that came with your range.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly.
See the Care and Cleaning of the range section.
Burner slots near the electrode, or the
round lighter port on the oval burner,
may be clogged.
Remove the burners and clean them. Check the electrode
area for burned-on food or grease. See the Care and
Cleaning of the range section.
Food residue on electrode
Lightly polish flat tip of electrode with nail file or sandpaper
until shiny.
Troubleshooting tips ...
Before you schedule service
