7-7
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a
participating Catera dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Catera dealership.
Reaching Roadside Service
Dial the toll
-
free Roadside Service number:
1
-
800
-
882
-
1112. An experienced Roadside
Service Advisor will assist you and request the
following information:
D A description of the problem
D Name, home address, home telephone number
D Location of your Catera and number you are
calling from
D The model year, Vehicle Identification Number (VIN),
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1
-
800
-
833
-
CMCC (2622)
--
daily, 24 hours.
