25
Stufe a pellet
PROBLEM
CAUSE
SOLUTION
INTERVENTION
Flames are weak
and orange colou-
red, pellets do not
burn properly and
the glass blackens
Not sufficient
combustion air
Check as following: probable obstructions of the combusti-
ble air inlet from the back or from the bottom of the stove;
burning pot obstructed holes with too ash remains. Have the
fan blades and auger cleaned.
Obstructed exhaust
The exhaust chimney is partially or totally obsturcted. Contact
an expert stove-repairer who checks the stove from the
exhaust up to the chimney pot. Provide immediately for stove
cleaning.
Obstructed stove
Provide immediately at the inner cleaning of the stove.
The fume fan is out
of order
The pellets can burn also thanks to chimney flue depression
without the aid of the fume fan. Have the fume fan imme-
diately replaced. It can be noxious to health to let the stove
running without fume fan.
The exchanger
fan continues to
turn even though
the stove has just
cooled
Faulty fume tem-
perature probe
Replace the fume probe.
Faulty mother
board
Replace the mother board.
Ash remains along
the stove
Faulty or out of
order door gaskets Replace the gaskets.
Not sealed fume
pipes
Contact an expert stove-repairer who will immediately pro-
vide for sealing the junctions with high-temperature silicone
and/or for replacing pipes with those in compliance to current
regulations. A not sealed fume channelisation can be noxious
to health.
The stove is at its
highest power but
does not heat up.
Ambient tempera-
ture reached.
The stove is at its minimum value. Increase the desired am-
bient temperature.
Stove running and
display showing
"Smoke Overtepe-
rature"
Reached fume
outlet limit tempe-
rature
The stove runs at minimum. NO PROBLEM!
The stove's smoke
duct produces
condensation
Low smoke tempe-
rature
Check that the flue is not clogged.
Increase stove power to minimum (pellet drop and fan revs).
Install condensation collection cup.
Stove running and
display showing
"SERVICE"
Routine main-
tenance alert (it
does not block the
system)
When this flashing message appears upon start-up, it means
that the preset operating hours have elapsed before mainte-
nance. Contact the service centre.
