![background image](http://html.mh-extra.com/html/caddytrek/r2-s-series/r2-s-series_user-manual_481059020.webp)
VII.
F
REQUENTLY
A
SKED
Q
UESTIONS
Who can I contact about any issues concerning my cart?
For technical problems with your cart, contact customer service at 702-
982-6598 x2 or x4. You can also email us at
How often should I charge my cart?
Charge after a full round or when indicator lights are flashing with two
green lights. When not using, store battery at a 75% charge level.
Both my unit and handset are powered up, but I can’t engage any of the
modes, what do I do?
You need to re-synch the handset to the unit. Power off the unit and the
handset. Remove the battery from the handset and wait 5-10 seconds then
reinsert the battery into handset. Power back on the unit,
wait 5-10
seconds
, then
power on the handset. Your cart and handset should now
sync automatically. If not, hold down the “Stop” button and press the “Up”
button multiple times until the handset beeps. Syncing is signified by two
short beeps coming from the handset.
Why won’t my handset power on? I pressed the power button.
Press and hold the power button on the handset firmly for 2-3 seconds.
Why won’t my cart turn on? I pressed the power button.
Assure that you have completely pressed down the power button on the
unit until it beeps and the intermittent green LED light is visible, and the
wheels are locked. Also, make sure the battery is fully inserted into unit
and that it is fully charged.
My handset is beeping three long beeps and won’t stop. What do I do?
This is a low charge level indicator. Charge your handset battery.
What do I do in the event I lose control of my cart?
Whenever you are in doubt, PRESS STOP. Press the STOP button multiple
times to revert to Standby Mode. This will lock the motors and stop the
unit immediately. Practice this exercise before use.
Pg. 17