SmartSwitch 6500 User Guide C-1
APPENDIX C TECHNICAL SUPPORT
This appendix tells you what to do if you need technical support for your SmartSwitch 6500.
Cabletron offers several support and service programs that provide high-quality support to our customers. For technical
support, first contact your place of purchase. If you need additional assistance, contact Cabletron Systems, Inc. There
are several easy ways to reach Cabletron Customer Support and Service.
C.1
TELEPHONE ASSISTANCE
Our Technical Support Center is available Monday through Friday, 8am to 8pm Eastern Time, by calling
603-332-9400.
C.2
FAX SERVICE
You can fax support questions to us any time at 603-337-3075.
C.3
ELECTRONIC SERVICES
You can contact Cabletron's Bulletin Board Service by dialing 603-335-3358.
Our internet account can be reached at [email protected].
You can also check our home pages on the World Wide Web.
•
http://www.Cabletron.com
•
http://www.ctron.com
C.4
PLACING A SUPPORT CALL
To expedite your inquiry, please provide the following information:
•
Your Name
•
Your Company Name
•
Address
•
Email Address
•
Phone Number
•
FAX Number
•
Detailed description of the issue (including history, what you've tried, and conditions under which
you see this occur)
Summary of Contents for SmartSwitch 6500
Page 12: ...xii SmartSwitch 6500 User Guide Table of Contents Index I 1...
Page 14: ...xiv SmartSwitch 6500 User Guide List of Figures...
Page 16: ...xvi SmartSwitch 6500 User Guide List of Tables...
Page 20: ...1 4 SmartSwitch 6500 User Guide SmartSwitch 6500 Modules Introducing the SmartSwitch 6500...
Page 90: ...6 12 SmartSwitch 6500 User Guide Virtual Ports Virtual Ports and Static Connections...
Page 98: ...7 8 SmartSwitch 6500 User Guide Traffic Management Capabilities Traffic Management...
Page 120: ...A 4 SmartSwitch 6500 User Guide Specifications...
