CHAPTER 7: TROUBLESHOOTING
Page 7-4
EMME USER’S GUIDE
7.2
TROUBLESHOOTING CHECKLIST
If your EMME is not operating properly, refer to Table 7-2 for a checklist
describing some of the problems that may occur with the EMME installed
in an MMAC, possible causes for the problem, and suggestions for
resolving the problem.
Table 7-1. Troubleshooting Checklist
Problem
Possible Causes
Recommended
Action
No LEDs on.
Loss of Power to the
MMAC.
EMME not properly
installed.
Check that the
MMAC power supply
module is properly
installed and
plugged into a live
outlet. Check to see
that the power
supply LEDs are
green.
No Local
Management
Password screen.
Terminal set-up is
not correct.
Improper console
cable/modem cable
pinouts.
Refer to Chapter 5 for
set-up procedures.
Refer to Appendix C
for proper console/
modem port pinouts.
Cannot contact the
EMME from in-band
management.
Improper Community
Names Table.
EMME does not have
an IP address.
No link to device.
Packets are being
bridged by a
permanent entry.
Refer to Chapter 5 for
Community Names.
Table setup and IP
address procedures.
Check link to device.