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Edition:

 04/2013 - Part No. 9009264

Copyright

This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG. 
The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original 

intended purpose demand the previous written authorization by cab. 

Trademark

Windows is a registered trademarks of the Microsoft Corporation. 

Editor

Regarding questions or comments please contact cab Produkttechnik GmbH & Co. KG.

Topicality

Due to the constant further development of our products discrepancies between documentation and product can occur.
Please check www.cab.de for the latest update. 

Terms and conditions

Deliveries and performances are effected under the General conditions of sale of cab. 

Operator's Manual - Translation of the Original Version 

for the following products

Germany

cab Produkttechnik  

GmbH & Co KG
Postfach 1904 

D-76007 Karlsruhe 

Wilhelm-Schickard-Str. 14 

D-76131 Karlsruhe
T49 721 6626-0 

T49 721 6626-249
www.cab.de 

[email protected]

France

cab technologies s.a.r.l. 

F-67350 Niedermodern 

Téléphone +33 388 722 501
www.cab.de/fr 

[email protected]

USA

cab Technology Inc. 

Tyngsboro MA, 01879 

Phone +1 978 649 0293
www.cab.de/us 

[email protected]

South Africa

cab Technology (Pty.) Ltd. 

2125 Randburg 

Phone +27 11-886-3580
www.cab.de/za 

[email protected]

Asia 

cab Technology Co., Ltd. 

Junghe, Taipei, Taiwan 

Phone +886 2 8227 3966
www.cab.de/tw 

[email protected]

China 

cab (Shanghai)Trading Co., Ltd. 

Phone +86 21 6236-3161
www.cab.de/cn 

[email protected]

Representatives in other countries on request

Summary of Contents for Hermes+

Page 1: ...Label Printer Operator s Manual Hermes ...

Page 2: ... check www cab de for the latest update Terms and conditions Deliveries and performances are effected under the General conditions of sale of cab Operator s Manual Translation of the Original Version for the following products Germany cab Produkttechnik GmbH Co KG Postfach 1904 D 76007 Karlsruhe Wilhelm Schickard Str 14 D 76131 Karlsruhe Telefon 49 721 6626 0 Telefax 49 721 6626 249 www cab de inf...

Page 3: ...System 17 4 3 Loading Transfer Ribbon 18 4 4 Setting the Feed Path of the Transfer Ribbon 19 5 Printing Operation 20 5 1 Printhead Protection 20 5 2 Synchronization of the Paper Feed 20 5 3 Peel off Mode 20 5 4 Ribbon Saving 20 6 Cleaning 21 6 1 Cleaning Information 21 6 2 Cleaning the Print Roller 21 6 3 Cleaning the Printhead 21 7 Fault Correction 22 7 1 Types of Errors 22 7 2 Problem Solution 2...

Page 4: ...egration into a production line It is intended exclusively for printing suitable materials that have been approved by the manufacturer and for coupling a cab or non cab applicator which transfers labels from the printer to a product Any other use or use going beyond this shall be regarded as improper use The manufacturer supplier shall not be liable for damage resulting from unauthorized use the u...

Page 5: ... therefore not be removed as then you and other people cannot be aware of dangers and may be injured The maximum sound pressure level LpA is less than 70 dB A Danger Danger to life and limb from power supply X X Do not open the device casing 1 4 Safety Marking 1 2 Fig 1 Safety marking Danger spot Risk of burning on the hot printhead assembly 1 X X Do not touch the printhead during operation and al...

Page 6: ...er 9 Pivot arm with guide roller 10 Internal rewinder 11 Guide roller 12 Transport system Fig 2 Overview Hermes 2 3 2 2 4 5 6 7 8 9 10 11 12 2 Hinges for cab applicators 3 Control panel 4 Interface for cab applicators 5 Ribbon take up hub 6 Ribbon supply hub 7 Print mechanism 8 Roll retainer 9 Pivot arm with guide roller 10 Internal rewinder 11 Guide roller 12 Transport system Fig 3 Overview Herme...

Page 7: ...arm with guide roller 10 Internal rewinder 11 Guide roller 12 Transport system Fig 4 Overview Hermes 2S 18 13 14 15 16 19 20 21 22 17 13 Ribbon deflection 14 Antistatic brush Option 15 Peel off edge 16 Printhead retainer with printhead 17 Print roller 18 Printhead locking lever 19 Allen key 20 Media guide 21 Spindle for label sensor adjustment 22 Spindle for media guide adjustment Fig 5 Print mech...

Page 8: ... II or WLAN card 26 Slot for CompactFlash memory card 27 Ethernet 10 100 Base T 28 2 USB master ports for keyboard scanner or service key 29 USB high speed slave port 30 Serial RS 232 C port 31 Connector central compressed air valve 32 I O interface 33 Connector warning light 34 Connector emergency stop Fig 6 Connections ...

Page 9: ... The device can be operated with a supply voltage of 230 V 50 Hz or 115 V 60 Hz without adjustment 1 Check that the device is switched off 2 Plug the power cable into the power connection socket 24 Fig 6 3 Plug the power cable into a grounded socket 2 3 2 Connecting to a Computer or Computer Network Attention Inadequate or no grounding can cause malfunctions during operations Ensure that all compu...

Page 10: ...f the printer i Notice It is advantageous whenever possible to make adaptations to various print jobs in the software Bereit 6 1 2 The control panel consists of a graphic display 1 and the navigator pad 2 with five integrated keys The graphic display indicates the current status of the printer and the print job indicates faults and shows the printer settings in the menu Fig 7 Control Panel 3 2 Sym...

Page 11: ...n error has occurred that can be rectified by the operator without interrupting the print job The print job can be continued after the error has been rectified Irrecoverable error and the type of error and the number of labels still to be printed An error has occurred that cannot be rectified without interrupting the print job Critical error and the type of error An error occurs during the system ...

Page 12: ...ts Ready Ready Delete internal memory the last label can no longer be reprinted Printing label Printing label Short press g cancels the current print job Longer press g cancels the current print job and deletes all print jobs Pause Pause Correctable error flashes Irrecoverable error 8 lights Error Call Help Concise information for rectifying the fault will be displayed Table 3 Key functions in the...

Page 13: ...el roll 1 Turn knob 5 clockwise to release the roll retainer 4 2 Remove the margin stop 6 from the roll retainer 3 Load label roll 2 on the roll retainer 4 in such a way that the labels are visible from above after unrolling 4 Slide the roll against the wall plate 1 5 Guide the latches 7 of the margin stop 6 into the grooves 3 of the roll retainer 4 and push the roll retainer against the label rol...

Page 14: ...oll retainer 3 2 Load label roll 6 on the roll retainer 3 in such a way that the labels are visible from above after unrolling 3 Push the label roll against the wall spacer 1 and turn it in such a position that the bolts 2 grasp the holes 5 4 Push the flange 8 onto the roll retainer 3 until it stops an tighten the knurled screw 7 ...

Page 15: ...er the peel off edge 1 that the strip reaches back internal rewinder Remove the labels from the overhanging strip 4 1 3 Setting the Label Sensor 1 3 2 4 5 Fig 12 Setting the Label Sensor The label sensor 1 can be shifted perpendicular to the direction of paper flow for adaptation to the label medium The sensor unit of the label sensor is visible from the front through the print unit When the print...

Page 16: ...ockwise until it stops 3 Guide liner coming from the peel off edge around the transport roller 5 and the locking system 6 to the internal rewinder 1 4 Push liner under a bracket 2 of the rewinder 1 and turn knob 4 counterclockwise until it stops The rewinder is fully spread thus gripping the liner firmly 5 Turn rewinder 1 counterclockwise to tighten the liner 6 Turn lever 7 counterclockwise to loc...

Page 17: ...achieve even print quality across the entire label width prevent wrinkles in the feed path of the transfer ribbon prevent premature wearing of the print roller and printhead 1 3 2 Fig 14 Setting the head locking system 1 Turn lever 3 clockwise to lock the printhead 2 Loosen threaded pin 1 at outer plunger 2 with Allen key 3 Align outer plunger 2 to the outer label edge and tighten threaded pin 1 ...

Page 18: ...s away from the printhead after loading 4 Hold ribbon supply hub 4 firmly and turn knob 5 counterclockwise until the transfer ribbon roll is secured 5 Slide suitable ribbon core 1 onto the transfer ribbon take up hub 2 and secure it in the same way 6 Guide transfer ribbon through the print unit as shown in the figure 16 7 Secure starting end of transfer ribbon to the transfer ribbon core 1 with ad...

Page 19: ...kling X X Check first the setting of the head locking system 4 2 on page 17 2 1 Fig 17 Setting the feed path of the transfer ribbon i Notice The adjustment is best carried out during printing 1 Read current setting on the scale 1 and record if necessary 2 Turn screw 2 with Allen key and observe the behavior of the ribbon In the direction the inner edge of the transfer ribbon is tightened and the o...

Page 20: ...tion i Notice The synchronization will not be lost by switching off the printer as long as the printhead and the transport system are kept close 5 3 Peel off Mode In Peel off mode the labels are automatically peeled off the liner after printing and presented for removal Attention X X Activate the peel off mode in the software This is done with the P command in the direct programming Programming Ma...

Page 21: ...r may impair the media transport and the print quality X X Lift the printhead X X Remove labels and transfer ribbon from the printer X X Remove deposits with roller cleaner and a soft cloth X X If the roller appears damaged replace it Service Manual 6 3 Cleaning the Printhead Cleaning intervals direct thermal printing every media roll change thermal transfer printing every ribbon roll change Subst...

Page 22: ... characters instead of the label format Printer is in ASCII dump mode Cancel the ASCII dump mode Printer transports label media but transfer ribbon does not move Transfer ribbon incorrectly inserted Check and if necessary correct the transfer ribbon web and the orientation of the label side if necessary clean the printhead 6 3 on page 21 Unsuitable combination of labels and transfer ribbon Use dif...

Page 23: ...FPGA malfunction Hardware error Switch the printer off and then on If error recurs call service Head error Hardware error Switch the printer off and then on If error recurs replace printhead Head open Printhead not locked Lock printhead Head too hot Printhead is overheated After pausing the print job will be continued automatically If the fault recurs repeatedly reduce the heat level or the print ...

Page 24: ...rom the computer Press the pause key to skip the command or press the cancel key to cancel the print job Read error Read error when reading from the memory card Check data of the card Backup data reformat card Remove ribbon Transfer ribbon is loaded although the printer is set to direct thermal printing for direct thermal printing remove ribbon for thermal transfer printing set the printer in the ...

Page 25: ...200 8 250 25 250 A Label distance 2 C Width of liner 25 62 25 118 54 178 Dl Left margin 0 Dr Right margin 0 E Label thickness 0 025 0 25 F Liner thickness 0 03 0 1 G Thickness label with liner 0 055 0 35 V Label feed 6 10 27 Small label sizes thin materials or strong glue can lead to limitations Critical applications need to be tested and cleared Table 8 Label dimensions ...

Page 26: ...00 dpi 1 0 1 0 3 7 1 0 1 0 1 0 1 0 2 8 1 0 1 1 1 0 1 0 2 7 1 7 0 6 2 1 0 6 2 1 K Print width 203 dpi 300 dpi 600 dpi 54 2 57 0 54 2 57 0 104 0 105 6 105 6 104 0 105 6 105 6 104 0 108 4 104 0 106 7 167 4 162 6 167 4 162 6 SX Distance gap reflective sensor material edge i e permissible distance of reflex or cut out marks to the material edge 2 26 2 47 SY Distance gap reflective sensor printhead 65 T...

Page 27: ...k material edge 2 26 2 47 Z Distance virtual label front edge actual label front edge X X Adjust software settings 0 up to A recomm 0 Reflex marks must be on the back side of the material liner Label sensor for reflex marks on the top side on request Specification is valid for black marks Recognition of colored marks may fail u Preliminary tests are needed Table 10 Reflex mark dimensions 8 Labels ...

Page 28: ...f cut out mark 2 10 X Distance mark material edge 2 26 2 47 Y Sensor recognized virtual label front edge with gap sensor recognition Rear edge cut out Z Distance recognized front edge actual label front edge X X Adjust software settings 0 up to A P Table 11 Cut out mark dimensions Marginal cut out Long hole cut out Rectangular cut out Circular cut out Not recommended Cut out between the labels Not...

Page 29: ...l thereby be made invalid Device Label Printer Type Hermes Applied EC Regulations Applied Standards Directive 2006 42 EC on machinery EN ISO 12100 2010 EN 60950 1 2006 A11 2009 A12 2011 A1 2010 EN 61558 1 2005 A1 2009 Person authorised to compile the technical file Erwin Fascher Am Unterwege 18 20 99610 Sömmerda Signed for and on behalf of the Manufacturer cab Produkttechnik Sömmerda Gesellschaft ...

Page 30: ...y EN 55022 2010 EN 55024 2010 EN 61000 6 2 2005 Signed for and on behalf of the Manufacturer cab Produkttechnik Sömmerda Gesellschaft für Computer und Automationsbausteine mbH 99610 Sömmerda Sömmerda 12 04 2013 Erwin Fascher Managing Director 9 3 FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limit...

Page 31: ...ancel 12 Enter 12 feed 12 menu 12 pause 12 Key functions 12 Offline menu 12 Print mode 12 L Label sensor setting 15 Lithium battery 5 Loading labels 13 Loading material 13 Loading transfer ribbon 18 N Navigator pad 10 O Offline menu 12 P Pause 11 Peel off mode 20 Power save mode 11 Power supply 4 Printer states 11 Printhead Cleaning 21 Damage 20 Printing label 11 Print roller cleaning 21 Problem s...

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