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BZBGEAR BG-UPTZ-ND

PRODUCT MANUAL

Statement

Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.

Safety Precaution

To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.

The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.

Do not expose the product to rain or moisture.

To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.

Do not use the product beyond the specified temperature, humidity, or power supply
specifications.

This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.

Installation and use of this product must strictly comply with local electrical safety
standards. The power supply of the product is ±12V, the max electrical current is 2A.

Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the
lens and affecting the image.

Do not rotate the camera head aggressively, otherwise it may cause mechanical failure.

This product should be placed on a stable desktop or on a horizontal surface. Do not
install the product obliquely, otherwise it may display an inclined image.

Ensure there are no obstacles within the rotation circumference of the holder.

Do not power on until cabling installation is complete for proper operation and
synchronizing.

Electromagnetic fields at specific frequencies may affect the video image. This product
is Class A. It may cause radio interference in household application. Appropriate
measure is required.

Address:

830 National Drive #140, Sacramento, CA 95834, USA

·

Tel:

+1(888)499-9906

·

Email:

[email protected]

4

Summary of Contents for BG-UPTZ-ND 12X

Page 1: ...BG UPTZ ND 12X 20X 30X Universal PTZ NDI HDMI SDI USB 3 0 RS232 485 Live Streaming Camera Series User Manual...

Page 2: ...BZBGEAR BG UPTZ ND PRODUCT MANUAL Address 830 National Drive 140 Sacramento CA 95834 USA Tel 1 888 499 9906 Email support bzbgear com 2...

Page 3: ...Functions 8 Interfaces and Connection 9 Mounting Brackets 10 RS 232 Interface 13 Remote Control 15 Network Configuration 20 Serial Port Communication and Control 23 Maintenance and Troubleshooting 31...

Page 4: ...covered under the warranty policy Installation and use of this product must strictly comply with local electrical safety standards The power supply of the product is 12V the max electrical current is...

Page 5: ...t 1GB throughput using at least CAT5 6 cables for connectivity Software programs offering NDI capture will also typically require a NDI plugin to be installed Note NDI streams use more bandwidth than...

Page 6: ...orts RTP multicast mode Supports full command VISCA VISCA IP control protocol Control Interface RS485 RS232 cascade connection Multiple Control Protocol Support VISCA PELCO D PELCO P protocols Support...

Page 7: ...lance Auto Manual One Push Specify color temperature range 2400k 7100k Focus Aperture Electronic Shutter Auto Manual One Push Focus Iris Auto Manual Shutter Auto Manual BLC ON OFF WDR OFF Dynamic leve...

Page 8: ...d 0 1 30 sec Preset Speed Pan 60 sec Tilt 30 sec Preset Number 255 presets 10 presets via remote control Other Parameter Stored Temperature 10 60 Storage Humidity 20 95 Working Temperature 10 50 Worki...

Page 9: ...with RS485 9 Network Interface NDI 10 DC12V Input Power Supply Socket 11 Power Switch Wiring Diagram 1 After powering on and system self check the camera will automatically return to the preset 0 posi...

Page 10: ...r wall mounting brackets should only be installed on sturdy walls rated to support mounted objects For safety reasons plasterboard is not recommended Wall Mounting Address 830 National Drive 140 Sacra...

Page 11: ...BZBGEAR BG UPTZ ND PRODUCT MANUAL Address 830 National Drive 140 Sacramento CA 95834 USA Tel 1 888 499 9906 Email support bzbgear com 11...

Page 12: ...BZBGEAR BG UPTZ ND PRODUCT MANUAL Ceiling Mounting Address 830 National Drive 140 Sacramento CA 95834 USA Tel 1 888 499 9906 Email support bzbgear com 12...

Page 13: ...BZBGEAR BG UPTZ ND PRODUCT MANUAL RS 232 Interface RS 232 Interface Definition Address 830 National Drive 140 Sacramento CA 95834 USA Tel 1 888 499 9906 Email support bzbgear com 13...

Page 14: ...R OUT IR Commander Signal 8 NC No Connection RS232 DB9 Port Definition NO Port Definition 1 DCD Data Carrier Detect 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready 5 GND System Ground...

Page 15: ...ode matching is successful The camera can be controlled by the wireless remote control only after one to one code pairing If one to one code matching fails the red LED light flashes for 20 seconds and...

Page 16: ...lf check again and return to the HOME position If preset 0 position is set the camera will return to the preset 0 position 2 Camera Selection Select the camera s address to control it 3 Focus Control...

Page 17: ...ar all presets 6 Pan Tilt Control Up press Down press Left press Right press Back to middle position press HOME Press and hold the up down left right key the pan tilt movements will keep running from...

Page 18: ...4 Switch the video format to 720P60 14 5 Switch the video format to 720P50 15 6 Switch the video format to 1080P30 16 7 Switch the video format to 1080P25 17 8 Switch the video format to 720P30 18 9...

Page 19: ...BZBGEAR BG UPTZ ND PRODUCT MANUAL 2 Menu Tree Address 830 National Drive 140 Sacramento CA 95834 USA Tel 1 888 499 9906 Email support bzbgear com 19...

Page 20: ...successfully The device will not be accessible otherwise The camera default IP address is 192 168 5 163 therefore the computer must be connected to the 192 168 5 x subnet To connect to the camera ope...

Page 21: ...ed configuring the camera you will need to return to this screen and click the bubbles for Obtain an IP address automatically and Obtain DNS server automatically to restore internet connectivity to yo...

Page 22: ...he RTSP video stream is as below rtsp 192 168 5 163 554 live av0 av0 mainstream rtsp 192 168 5 163 554 live av1 av1 sub stream The default IP address of the camera is 192 168 5 163 the way to obtain R...

Page 23: ...ace RS232C serial parameter are as follows Baud rate 2400 4800 9600 115200 bits sec Start bit 1 data bits 8 Stop bit 1 Parity None VISCA Protocol Return Command Ack Completion Message Command packet N...

Page 24: ...01 04 38 02 FF Manual Focus 8x 01 04 38 03 FF One Push mode 8x 01 04 38 04 FF CAM _Zoom Focus Direct 8x 01 04 47 0p 0q 0r 0s 0t 0u 0v 0w FF pqrs Zoom Position tuvw Focus Position CAM_AFSensitivity Hi...

Page 25: ...it Reset 8x 01 04 0C 00 FF Gain Limit Setting Up 8x 01 04 0C 02 FF Down 8x 01 04 0C 03 FF Gain Limit 8x 01 04 2C 0p FF p Gain Positon CAM_Bright Reset 8x 01 04 0D 00 FF Bright Setting Up 8x 01 04 0D 0...

Page 26: ...3 90 4 100 5 110 6 120 7 130 8 140 9 150 10 160 11 160 12 180 13 190 14 200 CAM_IDWrite 8x 01 04 22 0p 0q 0r 0s FF pqrs Camera ID 0000 to FFFF SYS_Menu ON 8x 01 04 06 06 02 FF Turn on the menu screen...

Page 27: ...0F 0F 0F FF W 1 Up Right 0 Down Left YYYY Pan Limit Position TBD ZZZZ Tilt Limit Position TBD VISCA Protocol Inquiry Command Command Command Packet Return Packet Note CAM_PowerInq 8x 09 04 00 FF y0 50...

Page 28: ...0 50 0p FF p Flicker Settings 0 OFF 1 50Hz 2 60Hz CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq Aperture Gain CAM_PictureEffectModeInq 8x 09 04 63 FF y0 50 00 FF Off y0 50 04 FF B W CAM_Memor...

Page 29: ...x00 0x02 Pan Speed Tilt Speed SUM Upleft 0xFF Address 0x00 0x0C Pan Speed Tilt Speed SUM Upright 0xFF Address 0x00 0x0A Pan Speed Tilt Speed SUM DownLeft 0xFF Address 0x00 0x14 Pan Speed Tilt Speed SU...

Page 30: ...XOR Stop 0xA0 Address 0x00 0x00 0x00 0x00 0xAF XOR Focus Far 0xA0 Address 0x01 0x00 0x00 0x00 0xAF XOR Focus Near 0xA0 Address 0x02 0x00 0x00 0x00 0xAF XOR Set Preset 0xA0 Address 0x00 0x03 0x00 Prese...

Page 31: ...perly 3 Image distorts when camera is moving Check whether the camera installation position is solid Check whether there is machinery or objects nearby that could be transmitting vibration to the came...

Page 32: ...e visit bzbgear com warranty For questions please call 1 888 499 9906 or email support bzbgear com Mission Statement BZBGEAR is a breakthrough manufacturer of high quality innovative audiovisual equip...

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