background image

 

29 

 

 

3) Image distorts when camera is moving- 

 

Check whether the camera installation position is solid

 

 

Check whether there is machinery or objects nearby that could be transmitting vibration to the camera                                       

4) Remote control does not work- 

 

Verify remote control address is set to 1

 

 

Check remote control batteries 

 

Verify the camera is in the normal operating mode 

 

Verify the OSD has been exited. Camera cannot be controlled while the menu is being displayed. 

5) Serial port not working- 

 

Verify that camera serial device protocol, baud rate, address is correct 

 

Check whether the control cable is connected properly   

        Check whether the camera working mode is the normal operating mode 

 

 
 
 

 
 

 
 
 

 
 

 
 
 

 
 

 
 
 

 
 

 
 
 

 
 

 
 

Summary of Contents for BG-BPTZ-10XU

Page 1: ...BG BPTZ 3XU BG BPTZ 10XU HD Color Video Camera User Manual...

Page 2: ...This unit must be installed on a smooth and level surface Unit will not display level image if installed in a non level position Ensure the base is solidly secured to the mounting surface Avoid using...

Page 3: ...TRUCTION 12 3 1 VIDEO OUTPUT 12 3 1 1 Power On Initial Configuration 12 3 1 2 Video Output 12 3 2 Remote Controller 13 3 2 1 Keys Instruction 13 3 2 1 KEYS INSTRUCTION 13 3 2 2 Applications 13 3 3 MEN...

Page 4: ...3 5 CAMERA MAINTENANCE AND TROUBLESHOOTING 28 5 1 CAMERA MAINTENANCE 28 5 2 TROUBLESHOOTING 28 6 WARRANTY 30 7 MISSION STATEMENT 30 8 COPYRIGHT NOTICE 30...

Page 5: ...et 2 Initial configuration Power on with power indicator light on and remote control receiver light blinking camera head moves from bottom left to the bottom and then goes to the HOME position interme...

Page 6: ...5 1 4 Bracket mount Note Bracket can only be wall mounted or upside down mounted on template and concrete wall cannot be installed on plasterboard 1 Wall mount step...

Page 7: ...6 2 Upside down mount step...

Page 8: ...7 2 Product overview 2 1 Product Introduction 2 1 1 Dimensions Figure 2 2 Camera dimension...

Page 9: ...e rate up to 30 fps Optical Zoom Lens Camera has a 10X optical zoom lens Leading Auto Focus Technology Leading auto focus algorithm allow for fast accurate and stable auto focusing Low Noise and High...

Page 10: ...Minimum Illumination 0 5Lux F1 8 AGC ON DNR 2D 3D DNR White Balance Auto Manual One Push 2400K 7100K Focus Auto Manual Aperture Auto Manual BLC one off Video adjustment Brightness Color Saturation Con...

Page 11: ...ion 156 8mm 112 6mm 139 5mm Weight 1kg Working Environment Indoor Accessory Power Supply Remote Controller USB2 0 cable Manual Warranty card Packing list Optional Accessory Bracket 2 4 Interface Instr...

Page 12: ...RI 2 RS 232 Mini DIN 8 pin Port Definition 3 RS232 DB9 Port Definition NO Port Definition 1 DTR Data Terminal Ready 2 DSR Data Set Ready 3 TXD Transmit Data 4 GND System Ground 5 RXD Receive Data 6 GN...

Page 13: ...e camera returns to the HOME position middle position for P T and lens finishes zoom in out the self testing is finished The IR led will stop flashing If the preset 0 is set the camera will rotate to...

Page 14: ...7 Set or Clear Preset key Set Preset Press and hold while selecting desired number key to record a preset Clear Preset key Press and hold while selecting desired number key to clear a preset 8 Pan Til...

Page 15: ...ss and hold the up down left right key the pan tilt will keep running from slow to fast until it runs to the endpoint the pan tilt running stops as soon as the key is released 3 Zoom Control ZOOM IN p...

Page 16: ...relative preset position is not existed 3 Preset clearing to clear a preset position the user can press the CLEAR PRESET key first and then press the number key 0 9 to clear the relative preset Note...

Page 17: ...ress Home to confirm 3 3 2 System Setting Move the pointer to the Setup in the Main Menu click the HOME key and enter into the System Setting as shown below PROTOCOL VISCA Pelco P Pelco D Auto SETUP P...

Page 18: ...mage setting Focus Enter focus setting Noise Reduction Enter noise reduction 1 EXPOSURE SETTING Move the pointer to the EXPOSURE in the Main Menu click the HOME and enter the EXPOSURE SET as follow Mo...

Page 19: ...F2 0 F1 8 only available in Manual and Iris priority mode Brightness 0 23 only available in Brightness priority mode 2 COLOR SETTING Move the pointer to the COLOR in the Main Menu click the HOME and...

Page 20: ...d enter the FOCUS as follow Focus Mode Auto manual AF Zone Up middle down AF Sensitivity High middle low 5 NOISE REDUCTION Move the pointer to the NOISE REDUCTION in the Menu click the HOME and enter...

Page 21: ...When zoom in the PT control speed by remoter will become slow Zoom Speed Set the zoom speed for remote controller 1 8 Image Freezing On Off Accelerating Curve Fast slow 3 3 5 Version Move the pointer...

Page 22: ...s No 1 according to the camera so to get normal operation 4 Serial Communication Control Under common working conditions the camera can be controlled through RS232 RS485 interface VISCA RS232C serial...

Page 23: ...setting IF_Clear Broadcast 88 01 00 01 FF I F Clear CommandCancel 8x 21 FF CAM_Power On 8x 01 04 00 02 FF Power ON OFF Off 8x 01 04 00 03 FF CAM_Zoom Stop 8x 01 04 07 00 FF Tele Standard 8x 01 04 07 0...

Page 24: ...0D FF Bright mode CAM_Shutter Reset 8x 01 04 0A 00 FF Shutter Setting Up 8x 01 04 0A 02 FF Down 8x 01 04 0A 03 FF Direct 8x 01 04 4A 00 00 0p 0q FF pq Shutter Position CAM_Iris Reset 8x 01 04 0B 00 FF...

Page 25: ...F 8x 01 04 06 06 03 FF Turn off the menu screen IR_Receive ON 8x 01 06 08 02 FF IR remote commander receive On Off OFF 8x 01 06 08 03 FF IR_ReceiveReturn On 8x 01 7D 01 03 00 00 FF IR remote commander...

Page 26: ...AM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 01 FF 3000K y0 50 02 FF 4000K y0 50 03 FF One Push Mode y0 50 04 FF 5000K y0 50 05 FF Manual y0 50 00 FF 6500K y0 50 06 FF 6500K y0 50 07 FF 3500K y0...

Page 27: ...oom tele wide y0 07 7D 01 04 38 FF AF ON OFF y0 07 7D 01 04 33 FF Camera _Backlight y0 07 7D 01 04 3F FF Camera _Memery y0 07 7D 01 06 01 FF Pan_titleDriver CAM_BrightnessInq 8x 09 04 A1 FF y0 50 00 0...

Page 28: ...Address 0x00 0x07 0x00 Preset ID SUM Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM Query Pan Position Response 0xFF Address 0x00 0x59 Value High Byte Value Low Byte SUM Query Tilt Position...

Page 29: ...0x55 0x00 0x00 0xAF XOR Query Zoom Position Response 0xA0 Address 0x00 0x5D Value High Byte Value Low Byte 0xAF XOR 5 Camera Maintenance and Troubleshooting 5 1 Camera Maintenance 1 If camera will not...

Page 30: ...erify remote control address is set to 1 Check remote control batteries Verify the camera is in the normal operating mode Verify the OSD has been exited Camera cannot be controlled while the menu is b...

Page 31: ...ernet With that in mind our team offers system design consultation and expert tech support seven days a week for the products in our BZBGEAR catalog You ll notice comparably lower prices with BZBGEAR...

Reviews: