
- 17-
Code P0011144GR - Rev 10 - 05/03/2019
English
TROUBLE SHOOTING
Issues
Root causes
How to fix
The displays shows alternative
CHECK
and
SALT
There is not enough salt left in the tank
OR
The device detects a regeneration flaw.
Refill the tank with salt.
If it does not look to need refill, contact the tech-
nical service.
The time on the display is not correct
The seasonal time change has not been done
OR
A power cut occurred and the data recovery
did not work (battery KO).
Reset the timing (see chapter SETTING).
If the problem comes up again, contact the technical
service.
No display
The power is off
OR
There is an electric or electronic failure.
Check the power outlet where the device is plugged.
If the power outlet works, contact the technical
service.
Water flow through the evacuation
tube
(8)
The device is regenerating (which means that
there is no problem)
OR
The internal components meet a failure.
Check that the device displays
REGE 1, REGE 2 or
REGE 3
.
If not, contact the technical service.
Water overflow from the salt tank
(10)
The brining chain does not properly close
or leaks.
Check the connection between the bring tube
(9)
and the brine valve
(5)
.
If the problem remains, contact the technical service.
The water delivered by the device does
no longer look softened (lime scale
coming back, etc.)
Many possible root causes. Step through all
the checks on next column.
Measure the residual hardness once first, then after
each of the following steps until the result is OK.
Check that the bypass is open to direct the water to
the softener. If not, change its position.
Check that there is still salt in the tank. If not, refill it.
Check if the type of salt is well selected in the
programming.
Check that the filter element is not clogged. If so
replace it.
Go again through the blending procedure (see
chapter COMMISSIONING)
If the problem remains, contact the technical service.
TECHNICAL FEATURES
ENVIRONMENT FEATURES
Features
Unit
All devices
Power voltage
V
230 +10% / -15%
Hz
50/60 Hz
Maximal pressure
bar
7
Recommended minimal pressure
bar
2
Minimal water temperature
°C
1
Maximal pressure temperature
°C
35
Ambient air minimal temperature
°C
Frost free
Ambient air maximal temperature
°C
40
OPERATIONAL FEATURES
Resin volume
liters
5
10
16
18
20
22
28
Salt consumption per regeneration
kg
0,50
1,25
2,00
2,25
2,50
2,75
3,50
Softening capacity for 15°f hardness drop
of (around 8.5 °dH)
liters
1650
2300
4800
5200
5300
5900
7500
Softening capacity for 20°f hardness drop
of (around 11 °dH)
liters
1250
1800
3600
3900
4000
4400
5600
Softening capacity for 25°f hardness drop
of (around 14 °dH)
liters
1000
1400
2900
3100
3200
3500
4500
Softening capacity for 30°f hardness drop
of (around 17 °dH)
liters
800
1200
2400
2600
2700
2900
3700
Softening capacity for 35°f hardness drop
of (around 19.5 °dH)
liters
700
1000
2100
2200
2300
2500
3200
Softening capacity for 40°f hardness drop
of (around 22.5 °dH)
liters
600
900
1800
1900
2000
2200
2800
Average water consumption per rege-
neration
liters
50
60
70
70
100
100
120
Electrical consumption in service
VA
6
Electrical consumption in regeneration
VA
25
(1) - The above data are given for a network water pressure of 3 bars and the factory settings.
(2) - The softening capacity in the above board is the volume 100% treated.