MR36 User Manual
34
© BWA Technology GmbH
4.
Possible problems
At some network cards is able to set in situation, when it is not possible connect
MR36. This problem it is possible solve the following steps:
•
hand by selection communication rates 10 MB/s in property network cards,
•
connect MR36 over switch,
•
start computer till after finalization start MR36.
5.
FAQ
I can’t get from internet on equipment, which is connected to router and I have NAT
enabled.
The device's gateway has to be configured as the router MR36.
Router resets itself, connection on Ethernetu fails.
It is necessary to use antenna, which will far from power supply.
I don’t get on web server at NAT.
The remote http access of the router has to be disabled, default server address
has to be your web server and the gateway of the web server has to be the IP
of MR36.
PPP connection fails.
Check signal power. If signal power is weak, you will use a better antenna. If the
environmental cells have similar signal it will necessary to use directive antenna.
It is necessary to set ping, which will checks connection and in case of fail ping
restart connection.
PPP connection won't be established.
Recheck PPP settings - APN, name, password and IP address.
Try to enter PIN – verification if the SIM card hasn’t set PIN code.
In private APN it is appropriate to switch the DNS server send off.
Switch log system on and observe where the error turns up.
Connection fails on Ethernet or connection isn’t establishing.
On ethernet interface of MR36 it is possible switch auto negotiation off and set a
rate and duplex by hand.
DynDNS not function.
In private APN not function.
If it is recorded the same IP address in your canonic name as dynamically assign
address, means it that the operator use NAT or firewall.
NAT is possible verify by the help of ping on address of your any server with
static IP address and by the help of MR36 address verify and address in ping.
Firewall is possible verify for example by remote access on web interface.
The operator doesn’t give out address DNS servers and without DNS server’s
is impossible connect to server dyndns.org. In log system will this message:
DynDNS daemon started
Error resolving hostname: no such file or directory
Connect to DynDNS server failed
IPSec tunnel is establishing but communication doesn’t function.
Probably it is bad set up routes conditionals of connected equipments or it is bad
set up GW.
FTP connection.
MR36 doesn’t support the active FTP regime, only passive.