BUGERA V5 • pg 14
www.bugera-amps.com
Warranty
SPECIAL NOTE: NO USER SERVICEABLE PARTS INSIDE, REFER SERVICING TO
QUALIFIED PERSONNEL ONLY.
Other warranty rights and national law
§ 1
This warranty does not exclude or limit the buyer’s statutory rights provided
[1]
by national law, in particular, any such rights against the seller that arise from
a legally effective purchase contract.
The warranty regulations mentioned herein are applicable unless they
[2]
constitute an infringement of national warranty law.
Online registration
§ 2
Please do remember to register your new BUGERA equipment right after your
purchase by visiting http://www.bugera-amps.com and kindly read the terms and
conditions of our warranty carefully. Registering your purchase and equipment
with us helps us process your repair claims quicker and more effi ciently.
Thank you for your cooperation!
Warranty
§ 3
BEHRINGER warrants the mechanical and electronic components of this
[1]
product to be free of defects in material and workmanship if used under
normal operating conditions for a period of one (1) year** from the original
date of purchase.
BEHRINGER warrants valves (tubes) and meters contained in the product
[2]
to be free of defects in material and workmanship if used under normal
operating conditions for a period of 90 days from the original date of
purchase.
This limited warranty is subject to the conditions, exclusions and limitations
[3]
hereinafter set forth.
If the product shows any defects within the specifi ed warranty period that are
[4]
not excluded from this warranty as described under § 5, BEHRINGER will, at
its discretion, either replace the product by providing a new or reconditioned
product or repair the product using suitable new or reconditioned parts.
In the case that other parts are used which constitute an improvement,
BEHRINGER may, at its discretion, charge the customer for the additional
cost of these parts. In case BEHRINGER decides to replace the entire
product, this warranty shall apply to the replacement product for the
remaining initial warranty period, i.e., one year** from the date of purchase of
the initial product.
If the warranty claim proves to be justifi ed, the product will be returned to the
[5]
user freight prepaid.
Warranty claims other than those indicated above are expressly excluded.
[6]
Return authorization number
§ 4
To obtain warranty service, the buyer (or his authorized dealer) must
[1]
call BEHRINGER during normal business hours BEFORE returning the
product. All inquiries must be accompanied by a description of the problem.
BEHRINGER will then issue a return authorization number.
Subsequently, the product must be returned in its original shipping carton,
[2]
together with the return authorization number to the address indicated by
BEHRINGER.
Shipments without freight prepaid will not be accepted.
[3]
Warranty regulations
§ 5
Warranty services will be furnished only if the product is accompanied by a copy
[1]
of the original retail dealer’s invoice. Any product deemed eligible for repair or
replacement under the terms of this warranty will be repaired or replaced.
If the product needs to be modifi ed or adapted in order to comply with
[2]
applicable technical or safety standards on a national or local level, in any
country which is not the country for which the product was originally
developed and manufactured, this modifi cation/adaptation shall not be
considered a defect in materials or workmanship. The warranty does not
cover any such modifi cation/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this warranty, BEHRINGER
shall not be held responsible for any cost resulting from such a modifi cation/
adaptation.
Free inspections and maintenance/repair work are expressly excluded from
[3]
this warranty, in particular, if caused by improper handling of the product
by the user. This also applies to defects caused by normal wear and tear, in
particular, of faders, crossfaders, potentiometers, keys/buttons, tubes, guitar
strings, illuminants and similar parts.
Damage/defects caused by the following conditions are not covered by
[4]
this warranty:
improper handling, neglect or failure to operate the unit in compliance with
•
the instructions given in BEHRINGER user or service manuals;
connection or operation of the unit in any way that does not comply with the
•
technical or safety regulations applicable in the country where the product
is used;
damage/defects caused by force majeure or any other condition that is
•
beyond the control of BEHRINGER.
Any repair or service performed by any person or entity other than
[5]
a BEHRINGER authorized service center is not covered by this
limited warranty.
Any repair or opening of the unit carried out by unauthorized personnel (user
[6]
included) will void this limited warranty.
Any exchange of the tubes/valves and associated biasing by any person or
[7]
entity other than a BEHRINGER authorized service centre will void this
limited warranty.
If an inspection of the product by BEHRINGER shows that the defect in
[8]
question is not covered by this limited warranty, the inspection costs are
payable by the customer.
Products which do not meet the terms of this limited warranty will be repaired
[9]
exclusively at the buyer’s expense. BEHRINGER will inform the buyer of any
such circumstance. If the buyer fails to submit a written repair order within 6
weeks after notifi cation, BEHRINGER will return the unit. Costs for freight and
packing will be invoiced separately C.O.D. When the buyer has sent in a written
repair order, such costs will also be invoiced separately.
Warranty transferability
§ 6
This limited warranty is extended exclusively to the original buyer (customer of
retail dealer) and is not transferable to anyone who may subsequently purchase
this product.
Claim for damage
§ 7
Failure of BEHRINGER to provide proper warranty service shall not entitle
the buyer to claim (consequential) damages. In no event shall the liability of
BEHRINGER exceed the invoiced value of the product.
U.S. Customers only
§ 8
THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE
BY BEHRINGER WITH RESPECT TO THE PRODUCT AND IS MADE
EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED.
Any implied warranties, including without limitation, any implied warranties of
merchantability or fi tness for any particular purpose, imposed under state law
are limited to the duration of this limited warranty. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations may
not be applicable to you.
BEHRINGER ASSUMES NO LIABILITY FOR PROPERTY DAMAGE
RESULTING FROM FAILURE OF THIS PRODUCT NOR ANY LOSS OF
INCOME, SATISFACTION OR DAMAGES ARISING FROM THE LOSS
OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME
DURING SERVICE.
**
Customers in the European Union please contact BEHRINGER Germany Support for
further details.
