WLI-UC-GNHP User Manual
59
Chapter 5
Trouble Shooting
The Computer does not recognize the WLI-UC-GNHP
Wireless Adapter.
• Make sure that the unit is connected to a USB port on your computer.
• If your computer has multiple USB ports, try connecting to a different USB port.
• Refer to the "Install Wireless Drivers" section of this manual and reinstall drivers for the unit.
Cannot connect to the network wirelessly.
• Refer to chapter 3 to connect the AirStation to an access point wirelessly.
• Configure the same SSID, encryption method, and encryption key for both your access point
and your wireless client.
• Temporarily move your wireless devices closer together.
• Restart your modem, then restart your access point, then reboot your computer.
You forgot SSID, Encryption KEY, or Password.
Try to connect wirelessly with AOSS or WPS.
Ask your network administrator about the correct SSID and encryption settings for your network.
Reset your access point to factory defaults and reconfigure it from scratch. Write down your new
wireless network settings carefully!
