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Troubleshooting Multiple Shares
When accessing multiple shares to a Windows
PC, you may see this error message.
This is caused by having multiple shares to the
same resource using different login credentials.
The error occurs when connecting to at least one
secure, restricted share. Due to a constraint
in Microsoft Windows, only one set of login
credentials can access or map drive letters for a network resource such as the TeraStation. As
such, only one username and password can be used while mapping drives to a PC. If unsecure,
unrestricted shares are mapped and then an attempt to map a secure, restricted share is made
from the same PC, then this error will occur. To prevent this, you must create all mapped shares
using the same login and password information. Please follow the steps on the next page to remedy
this problem.
