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Pausing and rewinding live TV

Watching On Demand programmes

You know how it is: you’re about to watch your favourite programme 
and the phone rings. No problem. Now you can pause live TV or rewind 
to catch the bit you missed.

Pause

Pause live TV for up to 90 minutes by pressing 

 on your  

remote control.

To start it again, press 

.

You can fast-forward and rewind through paused programmes using  

 or 

 or you can skip forward 30 seconds by pressing 

 

or back 10 seconds by pressing 

. Then press 

 to resume 

playback.

Rewind

Missed a bit of what you’re watching, or want to see it again?  
You can rewind through the action you’ve been watching by  
pressing 

.

To find our great selection of On Demand programmes, press 

 

on your remote.

Programmes without a price are included in your subscription. When a 
price appears, you’ll be asked to confirm that you’ll pay for it. If you go 
ahead, it’ll appear on your next bill.

How to watch free trailers
If a trailer is available for the film or programme you want to 
watch, you’ll see a Watch free trailer option on the left-hand 
side of your screen. Depending on the age rating preferences 
you’ve set up, you might be asked to enter your PIN before  
you can watch a trailer.

How to watch a series
The easiest way to watch a series is to select Play All on the 
left-hand side of the screen. This will play each episode back 
to back. And if you stop partway through, you can carry  
on from where you finished by going to My TV and then 
Currently Watching.

Adding bookmarks

When you’re browsing the On Demand library, you can bookmark 
programmes to watch later. To bookmark a programme, select it, 
then press the   button on your remote control. You’ll see a tick to 
confirm it’s been bookmarked and it’ll show in the Bookmarks menu 
under My TV.

Using playlists

If you subscribe to BT Kids or BT Music, you can create Music or Kids 
playlists. You just line up your favourites and let them run back to back.

To set up a playlist, select a music video or On Demand TV programme, 
press the   button on your remote control, then choose Add to 
Existing Playlist
 or Create New Playlist. Once you’ve added something, 
you’ll see a tick next to it.

Tip: Use 

 or 

 to skip videos in a playlist.

Getting recommendations

Whether you enjoy drama, documentaries or the latest Hollywood 
blockbusters, we’ll suggest programmes and films based on what 
you like watching, so you’ll never be stuck for choice. You’ll find 
recommendations at the bottom of the screen in Recordings,  
On Demand and Search.

Saving your favourite channels

Pressing 

 on the BT remote control lists your favourite channels in 

the TV Guide. To set up your favourites, press the   button while you’re 
in the TV Guide, choose Manage Channels, select a channel to add it, 
then press the   button.

Getting peace of mind with Parental Controls

Parental Controls help you stay in charge of what your children watch 
and they’re quick and easy to set up.

Press 

 on your remote control, choose Help & Settings, then 

Settings, then Parental Controls. Select Age Ratings and the Lock by 
Rating pop-up will appear where you can lock programmes based on 
age-related ratings.

You’ll always be asked to enter your PIN if you try to watch a live 
programme with an age rating of 12 or above between 5.30am  
and 8pm.

Ho

w t

o us

e B

TV

See our top picks of what to watch at 

bt.com/tvfrombt

How to use BT TV

19 

18 

Summary of Contents for Vision+

Page 1: ... guide Cardinal v8 Revision 3 DR Modified 30 10 13 Created 15 10 13 To set up follow this guide or the online video at bt com help tv setupguide User Guide BT TV Keep this guide somewhere safe You might need it from time to time Easy set up ...

Page 2: ...com help tv or check Help Settings in the main menu Important note about your broadband Your broadband needs to be up and running before you set up BT TV It might not be up and running until midnight on your broadband activation day And if you ve got a new broadband service the line needs time to settle usually between three and ten days Your new BT TV might pause and stutter during this period bu...

Page 3: ...Easy set up 1 Before you start 2 Connect your BT Home Hub 3 Connect your aerial 4 Connect your TV 5 Turn it on 6 Follow on screen steps Easy set up ...

Page 4: ...recorded digital programmes it could be because your aerial or cables need replacing For help see pages 23 25 call 0800 111 4567 or go to bt com help freeview 2 Make sure your broadband s working properly your Hub s Broadband or status light should be glowing steady blue If it isn t see your BT Broadband User Guide at bt com help broadband Don t worry if your BT Home Hub looks slightly different f...

Page 5: ...ed their lights should glow green 2 Connect your BT Home Hub OPTION A Recommended Use this option if your Hub s close enough to your BT Vision box to connect using an Ethernet cable or if you ve ordered Extra TV channels 1 Using an Ethernet cable yellow ends connect your BT Vision box s LAN socket to your BT Home Hub s Ethernet port 1 BT Vision box BT Vision box LAN socket BT Home Hub BT Home Hub ...

Page 6: ...l cable from your TV and plug it into your BT Vision box s RF In socket 2 Using your new aerial cable connect your BT Vision box s RF Out socket to the RF In socket of your TV 3 Connect your aerial 1 Using your HDMI cable connect your BT Vision box s HDMI socket marked HDMI to an HDMI socket on your TV 1 2 Typical HDMI cable Make sure your HD TV is on the correct audio visual AV channel Some TVs w...

Page 7: ...ts while you re setting up you ll need to start set up again 1 When you see this screen you re ready to continue set up 2 Get your BT remote control and insert its batteries 6 Follow on screen steps 3 Using your remote follow the on screen steps to complete set up e g press on your remote to Continue Don t worry you can change settings again after set up if you need to 4 When you ve finished set u...

Page 8: ......

Page 9: ...o use BT TV Your BT TV at a glance Using your remote Finding what to watch Recording live TV Pausing and rewinding live TV Watching On Demand programmes Controlling your TV with your remote How to use BT TV ...

Page 10: ...orded see page 17 Catch Up Catch up with shows you might have missed On Demand The latest and best rated programmes from our On Demand library of shows and movies so you can watch what you want when you want see page 18 Help Settings Lots of help if you need it including video guides Plus change your settings do a manual channel scan or check your signal strength TV Guide Find what you want to wat...

Page 11: ...avourite programmes see what s currently showing use the button to see what s coming up next browse through other channels using the or buttons press select Channel Filter or Change Day then use the arrow buttons to filter the TV Guide Press for Search You can search for programmes within Search using your remote control or the on screen keyboard Press to set up your preferences to make programmes...

Page 12: ...tch later To bookmark a programme select it then press the button on your remote control You ll see a tick to confirm it s been bookmarked and it ll show in the Bookmarks menu under My TV Using playlists If you subscribe to BT Kids or BT Music you can create Music or Kids playlists You just line up your favourites and let them run back to back To set up a playlist select a music video or On Demand...

Page 13: ... will flash for one second after you type the code s last digit try again 5 Once you ve entered the code test the remote by turning the volume up and down and pressing If the buttons don t work properly repeat the steps above using another code 6 To test your remote some more press and hold while trying Channel or This should change the channel on your TV rather than BT TV 7 If the TV doesn t reac...

Page 14: ...Help Setting up Digital TV On Demand Extra TV channels Viewing cards Security and Settings Power saving More help Tips Help bt com help tv ...

Page 15: ... BT TV using a SCART cable If you don t have a cable already you can buy one at most electronics stores or go to bt com shop 1 Using your SCART cable connect your BT Vision box s lower SCART socket marked to a SCART socket on your TV If your TV has more than one socket use the one marked AV1 If you haven t got a widescreen or HDTV you ll need to change the setting on your TV and or BT Vision box t...

Page 16: ...an On Demand trailer to see if the sound is working Restart your BT Vision box by holding down on the front of the box until it turns red Then press to restart the box If this doesn t help and you re using an HDMI cable to connect your BT Vision box and TV try using a SCART cable instead Where can I find some more help with digital TV TSG is our preferred partner for helping fix problems with your...

Page 17: ... not using Powerline adapters If you still can t view these channels go to the Help Settings menu choose Settings then CA Network Information and press Force Resynchronisation Once you ve done this go to your TV Guide and try viewing one of the channels again Remember You can also watch BT Sport online or on the BT Sport App Go to btsport com for more Can I use Powerline adapters with these channe...

Page 18: ...n Manage Channels you can PIN protect channels you don t want your children to see by selecting a channel and pressing the yellow button You ll see a padlock symbol next to the title which means you can still see the channel in your TV Guide but won t be able to watch it without entering your PIN You can record locked channels but you ll need to enter your PIN to watch them 3 You can also hide cha...

Page 19: ...l won t work in this mode When you press the button your BT Vision box will take a few seconds to begin starting up and will be ready when the Power light is solid blue this can take about a minute More help Where can I get more help There are loads of ways to get extra help and support with your BT TV For more information and helpful videos simply press on your remote This should take you to the ...

Page 20: ...e Don t use it if you find any damage Refer to qualified personnel 5 Unplug the receiver from the mains before lightning storms 6 To prevent fire or shock hazard don t expose this equipment to rain or moisture 7 The receiver should be placed on a firm surface and the ventilation openings must not be covered with items such as newspapers tablecloths curtains etc 8 Don t install this equipment near ...

Page 21: ...y from babies and children as they can cause suffocation The packaging cardboard for your BT Vision box is readily recyclable Legal This product is in conformity with European Directives 95 47 EC and 2002 21 EC Due to continued product improvements this information is subject to change without notice This item incorporates copy protection technology that is protected by US patents and other intell...

Page 22: ...of October 2013 See our terms and conditions at bt com terms All third party trademark rights are hereby acknowledged HDMI the HDMI Logo and High Definition Multimedia interface are trademarks and registered trademarks of HDMI Licensing LLC Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Available in other formats including Brai...

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