background image

Power

Turns your BT box on or off

Help

Takes you to a troubleshooting guide and helpful videos

On Demand

Takes you to On Demand programmes

Info 

Shows information about a highlighted programme  

or the one you’re watching

Channel

Switches channel

Select

Confirms your choice

Delete

Use to delete a selected item, or delete the 

last character entered

Record

Press to record your selected programme

Number buttons

Use to choose a channel or menu option

SUB 

Turns Subtitles on or off, when available (see page 29)

BT Vision

Displays the main menu on screen

Fav

Shows you a list of any channels you’ve chosen 

as favourites (see page 19)

TV Guide

Shows you listings for digital and broadband TV channels

Coloured

On screen messages show different uses in each menu

Mute

Silences TV speakers (see page 20)

Volume

Raises or lowers TV volume (see page 20)

Arrows

Move around the menus

Exit

Takes you out of a menu to live TV

Back

Returns you to the previous screen

AD

Turns Audio Description on or off, when available (see 

page 29). Also lets you switch between controlling your 

TV or your BT box when pressed at the same time 

as the c/- or the power button (see page 20). 

Using your remote

Your remote’s easy to use – so press a few buttons and explore.

Finding what to watch

Recording live TV

There are two easy ways to find TV programmes using your remote: 
press 

 or press   for Search.

Press 

You can: 

  see listings for all available channels

  find, watch and record your favourite programmes

  see what’s currently showing

  use the   button to see what’s coming up next

  browse through other channels using the   or   buttons 

  press  , select Channel Filter or Change Day, then use the  

arrow buttons to filter the TV Guide

Press 

 

for Search

You can search for programmes within Search using your remote control 
or the on-screen keyboard. Press   to set up your preferences to make 
programmes with subtitles or audio description appear at the top of 
your list of results.

How to search faster
To scroll up and down a page in the TV Guide, press the  
C/- button on your remote. To skip back or forward  
a day, press the 

 or 

 button on your remote.

Your BT box allows you to record programmes from your 
favourite channels so you can watch them when it suits you.

How to record a show you’re watching

Press 

 on your remote.

How to record from the TV Guide

Highlight the show and press 

 on your remote.

How to record a series

Highlight a programme that’s part of a series and press 

.  

Choose Record Series from the Record pop-up to start the  
series recording.

Record and watch at the same time
With your BT box you can record two live programmes  
at the same time or watch one live programme while  
recording another.

If you’re recording two live programmes, you can’t watch 
another live programme at the same time but you can:

  watch one of the programmes you’re recording

  watch a programme you recorded earlier

  watch programmes using Catch-up and On Demand

If you’ve got fast broadband, you can also watch and record  
two HD broadband TV channels at the same time.

Ho

w t

o us

e B

TV

See our top picks of what to watch at 

bt.com/tvfrombt

How to use BT TV

17 

16 

Summary of Contents for Vision+

Page 1: ... guide Cardinal v8 Revision 3 DR Modified 30 10 13 Created 15 10 13 To set up follow this guide or the online video at bt com help tv setupguide User Guide BT TV Keep this guide somewhere safe You might need it from time to time Easy set up ...

Page 2: ...com help tv or check Help Settings in the main menu Important note about your broadband Your broadband needs to be up and running before you set up BT TV It might not be up and running until midnight on your broadband activation day And if you ve got a new broadband service the line needs time to settle usually between three and ten days Your new BT TV might pause and stutter during this period bu...

Page 3: ...Easy set up 1 Before you start 2 Connect your BT Home Hub 3 Connect your aerial 4 Connect your TV 5 Turn it on 6 Follow on screen steps Easy set up ...

Page 4: ...recorded digital programmes it could be because your aerial or cables need replacing For help see pages 23 25 call 0800 111 4567 or go to bt com help freeview 2 Make sure your broadband s working properly your Hub s Broadband or status light should be glowing steady blue If it isn t see your BT Broadband User Guide at bt com help broadband Don t worry if your BT Home Hub looks slightly different f...

Page 5: ...ed their lights should glow green 2 Connect your BT Home Hub OPTION A Recommended Use this option if your Hub s close enough to your BT Vision box to connect using an Ethernet cable or if you ve ordered Extra TV channels 1 Using an Ethernet cable yellow ends connect your BT Vision box s LAN socket to your BT Home Hub s Ethernet port 1 BT Vision box BT Vision box LAN socket BT Home Hub BT Home Hub ...

Page 6: ...l cable from your TV and plug it into your BT Vision box s RF In socket 2 Using your new aerial cable connect your BT Vision box s RF Out socket to the RF In socket of your TV 3 Connect your aerial 1 Using your HDMI cable connect your BT Vision box s HDMI socket marked HDMI to an HDMI socket on your TV 1 2 Typical HDMI cable Make sure your HD TV is on the correct audio visual AV channel Some TVs w...

Page 7: ...ts while you re setting up you ll need to start set up again 1 When you see this screen you re ready to continue set up 2 Get your BT remote control and insert its batteries 6 Follow on screen steps 3 Using your remote follow the on screen steps to complete set up e g press on your remote to Continue Don t worry you can change settings again after set up if you need to 4 When you ve finished set u...

Page 8: ......

Page 9: ...o use BT TV Your BT TV at a glance Using your remote Finding what to watch Recording live TV Pausing and rewinding live TV Watching On Demand programmes Controlling your TV with your remote How to use BT TV ...

Page 10: ...orded see page 17 Catch Up Catch up with shows you might have missed On Demand The latest and best rated programmes from our On Demand library of shows and movies so you can watch what you want when you want see page 18 Help Settings Lots of help if you need it including video guides Plus change your settings do a manual channel scan or check your signal strength TV Guide Find what you want to wat...

Page 11: ...avourite programmes see what s currently showing use the button to see what s coming up next browse through other channels using the or buttons press select Channel Filter or Change Day then use the arrow buttons to filter the TV Guide Press for Search You can search for programmes within Search using your remote control or the on screen keyboard Press to set up your preferences to make programmes...

Page 12: ...tch later To bookmark a programme select it then press the button on your remote control You ll see a tick to confirm it s been bookmarked and it ll show in the Bookmarks menu under My TV Using playlists If you subscribe to BT Kids or BT Music you can create Music or Kids playlists You just line up your favourites and let them run back to back To set up a playlist select a music video or On Demand...

Page 13: ... will flash for one second after you type the code s last digit try again 5 Once you ve entered the code test the remote by turning the volume up and down and pressing If the buttons don t work properly repeat the steps above using another code 6 To test your remote some more press and hold while trying Channel or This should change the channel on your TV rather than BT TV 7 If the TV doesn t reac...

Page 14: ...Help Setting up Digital TV On Demand Extra TV channels Viewing cards Security and Settings Power saving More help Tips Help bt com help tv ...

Page 15: ... BT TV using a SCART cable If you don t have a cable already you can buy one at most electronics stores or go to bt com shop 1 Using your SCART cable connect your BT Vision box s lower SCART socket marked to a SCART socket on your TV If your TV has more than one socket use the one marked AV1 If you haven t got a widescreen or HDTV you ll need to change the setting on your TV and or BT Vision box t...

Page 16: ...an On Demand trailer to see if the sound is working Restart your BT Vision box by holding down on the front of the box until it turns red Then press to restart the box If this doesn t help and you re using an HDMI cable to connect your BT Vision box and TV try using a SCART cable instead Where can I find some more help with digital TV TSG is our preferred partner for helping fix problems with your...

Page 17: ... not using Powerline adapters If you still can t view these channels go to the Help Settings menu choose Settings then CA Network Information and press Force Resynchronisation Once you ve done this go to your TV Guide and try viewing one of the channels again Remember You can also watch BT Sport online or on the BT Sport App Go to btsport com for more Can I use Powerline adapters with these channe...

Page 18: ...n Manage Channels you can PIN protect channels you don t want your children to see by selecting a channel and pressing the yellow button You ll see a padlock symbol next to the title which means you can still see the channel in your TV Guide but won t be able to watch it without entering your PIN You can record locked channels but you ll need to enter your PIN to watch them 3 You can also hide cha...

Page 19: ...l won t work in this mode When you press the button your BT Vision box will take a few seconds to begin starting up and will be ready when the Power light is solid blue this can take about a minute More help Where can I get more help There are loads of ways to get extra help and support with your BT TV For more information and helpful videos simply press on your remote This should take you to the ...

Page 20: ...e Don t use it if you find any damage Refer to qualified personnel 5 Unplug the receiver from the mains before lightning storms 6 To prevent fire or shock hazard don t expose this equipment to rain or moisture 7 The receiver should be placed on a firm surface and the ventilation openings must not be covered with items such as newspapers tablecloths curtains etc 8 Don t install this equipment near ...

Page 21: ...y from babies and children as they can cause suffocation The packaging cardboard for your BT Vision box is readily recyclable Legal This product is in conformity with European Directives 95 47 EC and 2002 21 EC Due to continued product improvements this information is subject to change without notice This item incorporates copy protection technology that is protected by US patents and other intell...

Page 22: ...of October 2013 See our terms and conditions at bt com terms All third party trademark rights are hereby acknowledged HDMI the HDMI Logo and High Definition Multimedia interface are trademarks and registered trademarks of HDMI Licensing LLC Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Available in other formats including Brai...

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