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PaperJet 55 user guide – Edition 3 – 10.10.01

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Print head holder

Optical scanner

Socket for PC cable connection

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Summary of Contents for PAPERJET 55

Page 1: ...elephone User Guide This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product has not been designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services ...

Page 2: ...PaperJet 55 user guide Edition 3 10 10 01 Please open this page for an at a glance guide to your PaperJet 55 ...

Page 3: ...PaperJet 55 user guide Edition 3 10 10 01 Please open this page for a further at a glance guide to your PaperJet 55 ...

Page 4: ...ments and originals Display screen Control panel Document feeder width guides Adjust to fit the width of your document for A4 Letter and Legal sizes Document feeder Holds up to 5 sheets placed face down for faxing or copying Paper feeder width guide Adjust to fit the width of your paper for A4 Letter and Legal sizes Plain paper sheet feeder Max capacity 40 sheets of 80gsm paper Paper support Hands...

Page 5: ...n Function button lets you select options from the menus RX Mode Hold button Selects reception methods for faxes When on a phone call press to put a caller on hold They hear a beep Resolution Volume button Adjust the resolution of documents to be faxed Select next option from a menu Decrease loudspeaker volume Contrast Volume button Adjust the contrast of documents to be faxed Select previous opti...

Page 6: ...PaperJet 55 user guide Edition 3 10 10 01 4 Print head holder Optical scanner Socket for PC cable connection ...

Page 7: ... Enlarge copies to 140 or reduce to 70 One touch and speed dial memories 10 one touch memories and 31 speed dial memories can each store a fax number phone number and name Easy to display and scroll through the memories Mono colour printer for PC Print documents from your PC Interchangeable black and colour cartridges let you print in colour whenever required IMPORTANT To print from your PC A Bi d...

Page 8: ...15 Sending faxes 15 To broadcast a document 19 Using the one touch memories 21 Using the speed dial memories 22 Reports and lists 24 Making and receiving phone calls 26 Copying documents 28 Additional features 29 Polling 33 Connecting an answering machine 35 Connecting to a switchboard 37 Help 39 Maintenance 44 Technical information 49 Index 51 ...

Page 9: ...power cable and fitted 3 pin plug Telephone line cord Starter print cartridge Handset with cord Paper support Document holders for use with torn thin or small pages CD with PaperJet 55 65 PC software PaperJet 55 65 PC Printing Guide Cartridge storage container The following items are not included with your PaperJet 55 but are required for PC printing and printing of colour documents Printer cable ...

Page 10: ...g free flow of air over its surfaces Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms Do not expose your fax machine to fire explosive or other hazardous conditions There is a slight chance that your fax machine could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord for the duration...

Page 11: ...come out Allow a free flow of air around the machine for ventilation 2 Fit the paper support Fit the plastic support into the slot at the back of the machine Ensure it clicks firmly into place 3 Connect the handset Click into position Plug the handset cord into the socket marked at the back of the machine Place the handset in the cradle 4 Connect the telephone line cord 1 Plug the telephone line c...

Page 12: ...Load paper The plain paper sheet feeder can hold up to 40 sheets of 80gsm paper It can accommodate A4 210 x 297mm US Letter 216 x 279mm and US Legal 216 x 356mm and weights between 70 90gsm Place the paper in the sheet feeder Do not force it in Use the paper width adjustment lever to push the paper against the left side of the feeder Maximum Level NOTE When you need to add more paper always slide ...

Page 13: ...s the Function button until the display shows PRINTER PARAMET Display shows SIZE A4 Press until the display shows the paper size you want To confirm the setting displayed Display shows AUTOMATIC RX CHECK PRINT HEAD 8 Install the starter print cartridge Open the printer compartment cover Remove the print cartridge from its packaging Holding it by the finger grip peel the protective film from the pr...

Page 14: ...CK PRINT OUT 1 EXIT 0 REPEAT The printed sheet contains the following a numbered scale to check ink flow and the electrical circuits on the print head a set of graphics and text to assess print quality Check the numbered scale for interruptions and the black areas for horizontal white lines If none are present the print head is installed correctly and working normally Press 1 if the test print is ...

Page 15: ... p for pm or a for am is displayed To display the correct p or a setting press the FUNCTION button when the cursor is flashing on the p or a NOTE You can stop any procedure and return your PaperJet 55 to standby at any time by pressing STOP If you do not press any button on your PaperJet 55 for 2 minutes it will automatically return to standby 11 Enter your name and fax number Your name and number...

Page 16: ...shown at the top of the page outside the text area or slightly lower down inside the text area The default setting is for the header to be shown inside the text area You can switch between these two positions Press the Function button until the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows HEADER INSIDE Your header will be printed...

Page 17: ...oose different resolution and contrast settings to ensure the best quality when faxing or copying a document Setting the contrast and resolution After inserting the document in the feeder Contrast Press the Contrast button To select the setting you want NORMAL when the original document is clearly printed DARK when the original document is light LIGHT when the original document is dark After the f...

Page 18: ...our machine is pre set to STD resolution for faxing and copying You can change this setting so that the resolution is automatically set to FINE When the machine is in standby Press until the display shows FAX SET UP To display DATE AND TIME To display VARIOUS SETTINGS Press until the display shows TX RESOL STD To switch between FINE and STD To confirm To return to standby 0 9 To dial and hear the ...

Page 19: ...time press the Stop button Automatic re dialling If a fax fails to be sent for example the number dialled was engaged your PaperJet 55 will automatically retry up to 3 times at 2 minute intervals If after all retries the fax has not been sent the document will be deleted from memory if using MEMORY TX or remain in the sheet feeder You have the option of retaining failed MEMORY TX faxes in memory t...

Page 20: ...want your fax to be sent e g 18 30 Display shows TYPE FAX NUMBER and NUM TOUCH SPEED You can enter a number using the keypad one touch or speed dial memories For one touch press the appropriate keypad button until the entry appears in the display For speed dial press speed dial followed by Code No Refer to pages 21 to 23 Enter the number you want 0 9 1 2 3 To change the details of a pre set fax Yo...

Page 21: ...all the numbers you want up to a maximum of 10 After entering your last number press Start again to confirm Display shows TX SET then AUTOMATIC RX or current receive mode and MEMORY TX 0 9 To broadcast a document You can set your machine to send a document to up 10 different numbers broadcasting See To fax from memory below If using the 12 hour clock press the Function button to switch between a f...

Page 22: ...eived If it is a voice call the machine beeps for up to 20 seconds and the display shows LIFT HANDSET If you do not lift the handset the machine prepares to receive a fax If you pick up the phone before your machine takes the call and you hear fax tones press the Start button to begin reception and hang up the handset 20 CANCEL the machine cancels the memory setting and returns to standby CHANGE P...

Page 23: ... If necessary press the buttons to move the cursor Press to confirm Display shows 1 NAME Enter the name you want to store Press the buttons to move the cursor Press to confirm Display shows EDIT ANOTHER YES 21 Using the one touch memories Using the keypad to enter names and numbers The keypad lets you type letters when you are asked to enter a name For example to enter the name JOHN Press the 5 bu...

Page 24: ...dialled Using the speed dial memories To store a speed dial entry Using the codes 01 32 your PaperJet 55 has 32 speed dial memories under which you can store a name and fax number and telephone number You can store numbers up to 52 digits long in each speed dial memory and names up to 16 characters Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows C...

Page 25: ...o scroll through fax numbers until the one you want is displayed And The number is dialled 01 32 Press to switch between FAX or TEL NUMBER Press to select the fax or phone number setting you want Display shows 1 FAX or TEL NUMBER Enter the number you want to store If necessary press the buttons to move the cursor Press to confirm Display shows 1 NAME Enter the name you want to store Press the butt...

Page 26: ...power failure occurs while a fax is being sent or received the report gives you details about that fax if a power failure occurs before sending when a document has been stored in the memory or after a fax has been received into memory and not printed out the report details the number of pages lost from the memory and the date and time of power failure Activity report Provides details of the last 4...

Page 27: ...oadcast reports on and off Press until the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows BROADC REP ON Press to switch between the ON and OFF settings Press to confirm the option displayed Press to return your machine to standby 25 To switch automatic printing of transmission and error reports on and off Press until the display sh...

Page 28: ...ing Or Press to display PRINT OUT EXIT Press to return to the INSTALLATION menu To print the configuration speed dial and one touch lists Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows PRINT OUT SET UP Display shows PRINT SETTINGS Press to display the option you want ONE TOUCH SPEED DIAL or SETTINGS Press to start the printout Or To return to sta...

Page 29: ...u hear your call being answered lift the handset and talk 27 To put a caller on hold You can put a caller on hold while you talk to someone else close by Press to put your caller on hold Your caller will hear a beep and will not be able to hear you Press again to resume your conversation 01 32 To dial a one touch phone number Do not put a document in the document feeder You can dial without liftin...

Page 30: ...he document to be copied into the document feeder Press the Copy button Display shows the current contrast resolution and size settings 100 TEXT NORMAL Select the contrast LIGHT DARK NORMAL Select the resolution TEXT PHOTO Select the size 100 140 70 Enter the number of copies required Your machine scans the document one page at a time printing the copies after each page To stop copying Press the S...

Page 31: ...94 Press to switch between 94 80 76 70 and OFF Press to confirm the option displayed To return to standby To set the print quality You can adjust the output quality of the printer There are 2 settings NORMAL and HIGH QUALITY The default setting is HIGH QUALITY Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows PRINTER PARAMET Press until the display ...

Page 32: ...s to set the number of rings to 01 02 04 or 08 Press to confirm the option displayed To return to standby To receive a document longer than the paper size If you receive a document sent using a longer paper size than the one in your fax machine you may find the text is cut off You can make the fax print the remaining text on another sheet Press until the display shows FAX SET UP Display shows DATE...

Page 33: ... line as your PaperJet 55 and you hear fax tones you can switch your PaperJet 55 into fax receive mode by dialling 5 This is like pressing the Start button When you hear your PaperJet 55 respond with its own fax tones hang up the extension phone You can replace the 5 of this code with any digit from 0 9 To change the remote start code Press until the display shows INSTALLATION Press Start until th...

Page 34: ... switch between ON and OFF If you select OFF you will not hear the dialling and fax connection tones Press to confirm the option displayed To return to standby 32 To adjust the loudspeaker volume While the machine is in standby Display shows TYPE NUMBER Press to raise or lower the volume To adjust the speed a fax is sent at Your PaperJet 55 is set to send faxes at 14400bps If you consistently fail...

Page 35: ...ocument automatically It also enables another fax machine to call your PaperJet 55 and request a document that you have set ready to be received This is often also known as faxback To poll a document from another fax machine When you know that another fax machine has a document ready for polling you can set your PaperJet 55 to receive the document Press until the display shows POLLING RX Press unt...

Page 36: ...until the display shows POLLING RX Display shows ALREADY ENTERED Display shows CHANGE PARAM Display shows TYPE TIME HH MM If required use the keypad to enter the new time This overwrites the original one Display shows TYPE NUMBER If required enter the new number This overwrites the original one Display shows AUTOMATIC RX POLL RX 34 To cancel polling When you have set a polling time Press until the...

Page 37: ... If you can choose the number or rings before your answering machine takes the call refer to your answering machine s guide for instructions it is recommended that you set the number of rings on your answer machine to between 2 and 4 For optimum performance the outgoing message on the answer machine should be as short as possible and should not exceed the times shown below If your fax machine fail...

Page 38: ...LAPSE 6 Press to set the lapse time to 3 4 6 8 10 seconds or NO off Press to confirm the option displayed Press to return to standby If your fax machine interrupts when messages are being left If your PaperJet 55 sometimes switches to fax while callers are trying to leave a message it may help to increase the silence detection time or to switch it off Volume F Function Start Start Start Stop ...

Page 39: ...ET UP Display shows PUBL LINE PSTN Press until the display shows PRIV LINE PBX Display shows PBX DIAL TONE Press to switch between TONE and PULSE Press to confirm Display shows EXT LINE PREFIX Press the buttons to display the options FLASH or PREFIX If your access code is recall choose FLASH If your access code is a digit s choose PREFIX Press Start to confirm your choice If you select PREFIX you ...

Page 40: ...umber as normal When dialling manually just press External before dialling the number 38 To switch dialling mode during a call If you are using your PaperJet 55 in PULSE dialling mode you can change to TONE mode during a call using the button This might be useful when calling interactive services such as the BT Customer Services line on 150 After pressing the button all subsequent digits will be d...

Page 41: ...ting again If there is a power failure In the case of power failure the fax machine will keep the data for date and time machine settings numbers stored in the one touch and speed dial memories reports Any documents stored in the memory will be lost When the power is restored your machine will print out a report which shows the total number of pages both received and stored for sending lost from t...

Page 42: ...d paper Check for paperjams You cannot print faxes or copy documents Check for paper jams Check that you have ink and paper The type of paper you are using may not be correct check paper size and weight shown on page 15 Your machine prints out completely blank copies You may have inserted the document to be copied the wrong way around Place the side to be copied face down ...

Page 43: ...sion time for a page exceeds Try sending again SENDING STOPPED the permitted limit 08 CHECK THE DOCUMENT Optical scanner unable to read Remove and re insert document in the document or document may be the feeder and try again too long Check paper is not longer than 360mm US Legal Length 09 STOP PRESSED You have stopped the machine No action 10 No message Fax has detected an error while Ask sender ...

Page 44: ... been pressed Or There was a problem during copying and it could not be printed Check the type of problem on the display and clear it COVER OPEN Close the printer compartment cover DOC IN MEMORY A received fax is stored in the memory because it could not be printed right away Check the problem on the display and clear it LAST TX ERR XX The last fax sent was not completed successfully Press the Las...

Page 45: ...e of the display tells you what the problem is Resolve the problem and the fax will automatically be printed SYSTEM ERROR nn Your machine has locked up Note the error code PaperJet Helpline is 0845 052 0052 TX ERROR Your last fax was not sent correctly Press the Stop button to turn off the Error light and clear the message Check the number you are sending to and try sending your fax again Beeps Er...

Page 46: ...head Replacements have ink cartridges which can be replaced independently of the printhead You can use the same printhead with up to 6 cartridges You should then change both the cartridge and printhead Changing the printhead cartridge assembly 1 Open the printer compartment cover 2 Pull the green levers towards the front of the machine to release the printhead assembly 3 Lift out the assembly 4 Re...

Page 47: ...nsert the new cartridge into the printhead until it clicks into place It should be orientated as shown on next page 6 Insert the new assembly into the holder with the electrical contacts facing towards the front of the machine 7 Pull the assembly towards the front of the machine until you hear it click into position 8 Close the cover Changing the ink cartridge 1 Open the printer compartment cover ...

Page 48: ...isplay NEW HEAD OFF Display shows CLEANING ON Your machine performs a print test To cancel press the Stop button To interpret the print test see page 12 If the printout shows NOZZLE DAMAGED then you should clean the printhead contacts see opposite FRONT OF MACHINE Manually cleaning the printhead contacts Lift the printer compartment cover Remove the print cartridge and head Use a slightly damp clo...

Page 49: ...pied document If after cleaning you still get vertical streaks on printed documents contact your service engineer Lift the printer compartment cover Move the print head to the left hand side of the machine Lift the hinged metal plate using the lever located on the right hand side of the machine Clean the optical scanner with a cloth dampened with a product specially designed for cleaning glass The...

Page 50: ...NT PRESS If paper used to print received faxes or photocopies becomes jammed the display shows PAPER ERROR PRESS First try ejecting the paper by pressing the Stop button If the paper does not come out automatically Remove any paper still in the feeders Lift the printer compartment cover Press down the green lever on the left hand side of the machine and remove the jammed paper 48 ...

Page 51: ...tibility ITU Communication speed 14400 12000 9600 7200 4800 2400bps Compression method MH MR P Po ow we er r f fe ea at tu ur re es s Power supply 220 240 VAC 50 60Hz Power consumption 7W standby 35vv max O Op pt ti ic ca al l s sc ca an nn ne er r f fe ea at tu ur re es s Scanning method CIS Reading resolution horizontal 8 pixel mm vertical STANDARD 3 85 lines mm vertical FINE 7 7 lines mm P PC C...

Page 52: ...sheets 80gsm Environmental conditions from 5 C to 35 C operating from 15 C to 45 C transport from 0 C to 45 C storage and parking Relative humidity 15 85 operating storage parking 5 95 transport ITU TS format Test Sheet No 1 Slerexe Letter in standard resolution with MH compression R TTE This product is intended to be connected to analogue networks and private switching systems in the United Kingd...

Page 53: ...8 Date 13 Delayed faxing 18 Document retransmission on off 17 Enter fax number 13 name 13 Error codes 41 Error messages 42 Extension telephone change remote start code 31 receiving a fax call 31 ECM mode on off 33 Fax contrast and resolution 15 delayed faxing 18 dial and hear progress 16 dial using handset 17 enter name and number 13 from memory 19 header 14 receiving 20 redial 17 send 15 16 store...

Page 54: ...ure 39 Pre set fax change details 18 send 18 Print area 29 Print head 44 Print quality set 29 test 12 Receiving document longer than paper size 30 faxes 20 Redial automatic re dialling 17 last number 17 Remote start 31 Reports activity 24 automatic printing 25 delayed transmission 24 broadcasting 24 transmission 24 power failure 24 request print outs 25 Resolution 15 Ringer volume 30 Safety 8 Sett...

Page 55: ...0 01 53 Speed fax sent 32 Starter print cartridge 11 Switchboard set access number 37 set dial mode 37 switch dialling mode 38 Technical information 49 Telephone line cord 9 Time 13 Tones on off 32 Volume buzzer 32 loudspeaker 32 ringer 30 ...

Page 56: ...respective standard conditions of contract Nothing in this publication forms any part of any contract TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2000 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 PaperJet 55 user guide 10 01 3 Designed by The Art Design Partnership Limited Printed in Thail...

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