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PaperJet 65 user guide – Edition 3 – 8.10.01

49

Your machine does not receive faxes
automatically

• Check that is has not been set for manual

reception.

• Check that you have ink and paper.
• Check for paperjams.

You cannot print faxes or copy documents

• Check for paper jams.
• Check that you have ink and paper.
• The type of paper you are using may not be

correct, check paper size and weight shown on

page 15

.

Your machine prints out completely blank copies

You may have inserted the document to be copied
the wrong way around. Place the side to be copied
face down.

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Summary of Contents for FREESTYLE 65

Page 1: ...al Answering Machine User Guide This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product has not been designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services ...

Page 2: ...PaperJet 65 user guide Edition 3 8 10 01 Please open this page for an at a glance guide to your PaperJet 65 ...

Page 3: ...PaperJet 65 user guide Edition 3 8 10 01 Please open this page for a further at a glance guide to your PaperJet 65 ...

Page 4: ...h guide Adjust to fit the width of your paper for A4 Letter and Legal sizes Plain paper sheet feeder Max capacity 40 sheets of 80gsm paper Paper support Handset Mains power socket Telephone line socket Cover Open the cover for changing the print cartridge and clearing document jams Loudspeaker Error Delete Memo Messages 1 2 3 4 5 6 7 8 9 0 STD Play Half Tones F R 䊴䊳 I䊴䊴䊳䊳I 䊳 II PaperJet 65 Stop ...

Page 5: ...tion chosen from the menu During a call press to receive a fax Function button Function button lets you select options from the menus RX Mode Hold button Selects reception methods for faxes When on a phone call press to put a caller on hold They hear a beep Resolution Volume button Adjust the resolution of documents to be faxed Select next option from a menu Decrease loudspeaker volume Contrast Vo...

Page 6: ...PaperJet 65 user guide Edition 3 8 10 01 4 Print head holder Optical scanner Socket for PC cable connection ...

Page 7: ... Enlarge copies to 140 or reduce to 70 One touch and speed dial memories 10 one touch memories and 31 speed dial memories can each store a fax number phone number and name Easy to display and scroll through the memories Mono colour printer for PC Print documents from your PC Interchangeable black and colour cartridges let you print in colour whenever required IMPORTANT To print from your PC A Bi d...

Page 8: ...19 Using the one touch memories 21 Using the speed dial memories 22 Reports and lists 24 Making and receiving phone calls 26 Copying documents 28 Using the answering machine 29 Recording capacity 33 Remote access 36 Additional features 38 Polling 42 Caller Display 44 Call Sign Distinctive ringing 45 Connecting to a switchboard 46 Help 48 Maintenance 53 Technical information 58 Index 60 ...

Page 9: ... and printing of colour documents NOTE Using the PC print facility Please refer to the separate PaperJet 55 65 PC Printing Guide Unpacking your PaperJet 65 When you unpack you should have PaperJet 65 with attached mains power cable and fitted 3 pin plug Telephone line cord Starter print cartridge Printer cable Colour cartridge Handset with cord Paper support Document holders for use with torn thin...

Page 10: ...g free flow of air over its surfaces Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms Do not expose your fax machine to fire explosive or other hazardous conditions There is a slight chance that your fax machine could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord for the duration...

Page 11: ...come out Allow a free flow of air around the machine for ventilation 2 Fit the paper support Fit the plastic support into the slot at the back of the machine Ensure it clicks firmly into place 3 Connect the handset Click into position Plug the handset cord into the socket marked at the back of the machine Place the handset in the cradle 4 Connect the telephone line cord 1 Plug the telephone line c...

Page 12: ...of 80gsm paper It can accommodate A4 210 x 297mm US Letter 216 x 279mm and US Legal 216 x 356mm and weights between 70 90gsm Place the paper in the sheet feeder Do not force it in Use the paper width adjustment lever to push the paper against the left side of the feeder Maximum Level NOTE When you need to add more paper always slide it under the paper that s already loaded IMPORTANT Before connect...

Page 13: ... shows DATE AND TIME Press the Function button until the display shows PRINTER PARAMET Display shows SIZE A4 Press until the display shows the paper size you want To confirm the setting displayed Display shows AUTOMATIC RX CHECK PRINT HEAD 8 Install the starter print cartridge Open the printer compartment cover Remove the print cartridge from its packaging Holding it by the finger grip peel the pr...

Page 14: ...HECK PRINT OUT 1 EXIT 0 REPEAT The printed sheet contains the following a numbered scale to check ink flow and the electrical circuits on the print head a set of graphics and text to assess print quality Check the numbered scale for interruptions and the black areas for horizontal white lines If none are present the print head is installed correctly and working normally Press 1 if the test print i...

Page 15: ...If you have selected the 12 hour clock the letter p for pm or a for am is displayed To display the correct p or a setting press the FUNCTION button when the cursor is flashing on the p or a NOTE You can stop any procedure and return your PaperJet 65 to standby at any time by pressing STOP If you do not press any button on your PaperJet 65 for 2 minutes it will automatically return to standby 11 En...

Page 16: ...he display shows N Your name fax number date and time can be shown at the top of the page outside the text area or slightly lower down inside the text area The default setting is for the header to be shown inside the text area You can switch between these two positions Press the Function button until the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press unti...

Page 17: ...n You can choose different resolution and contrast settings to ensure the best quality when faxing or copying a document Setting the contrast and resolution After inserting the document in the feeder Contrast Press the Contrast button To select the setting you want NORMAL when the original document is clearly printed DARK when the original document is light LIGHT when the original document is dark...

Page 18: ...ect the default resolution setting Your machine is pre set to STD resolution for faxing and copying You can change this setting so that the resolution is automatically set to FINE When the machine is in standby Press until the display shows FAX SET UP To display DATE AND TIME To display VARIOUS SETTINGS Press until the display shows TX RESOL STD To switch between FINE and STD To confirm To return ...

Page 19: ...n NOTE To stop a fax being sent at any time press the Stop button Automatic re dialling If a fax fails to be sent for example the number dialled was engaged your PaperJet 65 will automatically retry up to 3 times at 2 minute intervals If after all retries the fax has not been sent the document will be deleted from memory if using MEMORY TX or remain in the sheet feeder You have the option of retai...

Page 20: ...Display shows TYPE TIME HH MM Enter the time at which you want your fax to be sent e g 18 30 Display shows TYPE FAX NUMBER and NUM TOUCH SPEED You can enter a number using the keypad one touch or speed dial memories For one touch press hold the appropriate keypad button For Speed dial press Speed Dial followed by Code No Refer to pages 21 to 23 Enter the number you want Press to confirm Display sh...

Page 21: ...have entered all the numbers you want up to a maximum of 10 After entering your last number press start again to confirm Display returns to standby and displays MEMORY TX To broadcast a document You can set your machine to send a document to up 10 different numbers broadcasting See To fax from memory below If using the 12 hour clock press the Function button to switch between a for AM and p for PM...

Page 22: ...r a few rings your fax machine will answer the call If it is a fax it is received If it is a voice call the machine beeps for up to 20 seconds and the display shows LIFT HANDSET If you do not lift the handset the machine prepares to receive a fax If you pick up the phone before your machine takes the call and you hear fax tones press the Start button to begin reception and hang up the handset 20 C...

Page 23: ...want Display shows 1 FAX or TEL NUMBER Enter the number you want to store If necessary press the buttons to move the cursor Press to confirm Display shows 1 NAME Enter the name you want to store Press the buttons to move the cursor Press to confirm Display shows EDIT ANOTHER YES 21 Using the one touch memories Using the keypad to enter names and numbers The keypad lets you type letters when you ar...

Page 24: ...nd then the number is displayed and dialled Using the speed dial memories To store a speed dial entry Using the codes 01 32 your PaperJet 65 has 32 speed dial memories under which you can store a name and fax number and telephone number You can store numbers up to 52 digits long in each speed dial memory and names up to 16 characters Press until the display shows FAX SET UP Display shows DATE AND ...

Page 25: ... fax number is stored The number is dialled Or Press to scroll through fax numbers until the one you want is displayed And The number is dialled 01 32 Press to switch between FAX or TEL NUMBER Press to select the fax or phone number setting you want Display shows 1 FAX or TEL NUMBER Enter the number you want to store If necessary press the buttons to move the cursor Press to confirm Display shows ...

Page 26: ...ves you details about that fax if a power failure occurs before sending when a document has been stored in the memory or after a fax has been received into memory and not printed out the report details the number of pages lost from the memory and the date and time of power failure Activity report Provides details of the last 42 faxes sent and received The report is printed automatically and you ca...

Page 27: ... the option displayed Press to return your machine to standby To switch automatic printing of broadcast reports on and off Press until the display shows FAX SET UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows BROADC REP ON Press to switch between the ON and OFF settings Press to confirm the option displayed Press to return your machine to standby 25 To s...

Page 28: ... OUT Press to start the print out Or To return to standby without printing Or Press to display PRINT OUT EXIT Press to return to the INSTALLATION menu To print the configuration speed dial and one touch lists Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the display shows PRINT OUT SET UP Display shows PRINT SETTINGS Press to display the option you want ONE TOUCH...

Page 29: ...The telephone number if stored is displayed and dialled When you hear your call being answered lift the handset and talk 27 To put a caller on hold You can put a caller on hold while you talk to someone else close by Press to put your caller on hold Your caller will hear a beep and will not be able to hear you Press again to resume your conversation 01 32 To dial a one touch phone number Do not pu...

Page 30: ... Insert the document to be copied into the document feeder Press the Copy button Display shows the current contrast resolution and size settings 100 TEXT NORMAL Select the contrast LIGHT DARK NORMAL Select the resolution TEXT PHOTO Select the size 100 140 70 Enter the number of copies required Your machine scans the document one page at a time printing the copies after each page To stop copying Pr...

Page 31: ...fax or call back later In PHONE FAX mode it is played to the caller in the period before PaperJet 65 beeps and displays LIFT HANDSET each time a call is answered An example might be Please hold Message forwarding announcement You can record your own you have new messages announcement and set your PaperJet 65 to call you at a remote location and play this when you have new messages You need to reco...

Page 32: ...on button until the display shows TAD SET UP Press the Start button Press the Function button until the display shows either PLAY OGM 1 or PLAY OGM 2 Press the Start button Your message is played back over the loudspeaker To hear your message privately pick up the handset Display shows PLAYING After playback you can record a new OGM which will replace the existing OGM Press Stop to return to stand...

Page 33: ...set if you want to listen to your messages privately Press the Stop button to end playback After the last message has been played back your PaperJet 65 returns to standby To delete individual messages During playback you can delete the message currently being played Press the Delete button The next message is played To skip forwards or backwards through your messages During play back Press to skip...

Page 34: ...t button to confirm Display shows TYPE TIME 11 11 Enter the time you want your messages forwarded Press the Start button Display shows TYPE TEL NUMBER Enter the telephone number you want your PaperJet 65 to call with your messages Press the Start button Display shows REC FORW ANNOUNC You can now start recording your announcement If an announcement is already recorded it is played back To record an...

Page 35: ...ET PRESS You can now record a new OGM 1 if required Lift the handset Press the Start button to begin recording Replace handset to end recording Press the Stop button to return to standby Recording capacity Your answering machine can record up to 50 messages and memos to a total recording time of 18 minutes including OGMs and announcements You can set the maximum length of each message at 30 or 60 ...

Page 36: ...ed End of messages No more messages to play back You have no messages No messages are recorded Press the Function button until the display shows TAD SET UP Press the Start button Press the Function button until the display shows SYNTH ANNOUNCE Press the Start button Display shows ON Press the buttons to switch between ON or OFF Press the Start button to select DAY OF THE WEEK Press the buttons to ...

Page 37: ...on to display the current code TYPE CODE 0 9 1234 Enter a new code if required Press the Start button Display shows PLAY UNLOCK Press the buttons to select PLAY LOCK Press the Start button to confirm Display shows SET UP UNLOCK Press the buttons to select SET UP LOCK Press the Start button to confirm Press the Stop button to return to standby NOTE If PLAY LOCK is set you will be asked to enter the...

Page 38: ...g machine has a 4 digit access code which must be entered The default setting is 1 2 3 4 NOTE Deleting the access code disables remote access and all other features which use the code To operate the answering machine from another phone You may have called your PaperJet 65 to check your messages or it may have called you to let you know you have new messages see To forward new messages page 32 Afte...

Page 39: ...ve new messages See To set the number of rings before your fax machine takes a call page 39 If you do not have new messages your call is answered after another 2 rings So if you hear extra rings you can hang up and save the cost of the call The default setting is on Press the Function button until the display shows TAD SET UP Press the Start button Press the Function button until the display shows...

Page 40: ...R PARAMET Press until the display shows REDUCTION 94 Press to switch between 94 80 76 70 and OFF Press to confirm the option displayed To return to standby To set the print quality You can adjust the output quality of the printer There are 2 settings NORMAL and HIGH QUALITY The default setting is HIGH QUALITY Press until the display shows FAX SET UP Display shows DATE AND TIME Press until the disp...

Page 41: ...y shows TEL LINE SET UP Press until the display shows RING COUNT 02 Press to set the number of rings to 01 02 04 or 08 Press to confirm the option displayed To return to standby To receive a document longer than the paper size If you receive a document sent using a longer paper size than the one in your fax machine you may find the text is cut off You can make the fax print the remaining text on a...

Page 42: ...n extension phone connected to the same line as your PaperJet 65 and you hear fax tones you can switch your PaperJet 65 into fax receive mode by dialling 5 This is like pressing the Start button When you hear your PaperJet 65 respond with its own fax tones hang up the extension phone You can replace the 5 of this code with any digit from 0 9 To switch remote start off on Press until the display sh...

Page 43: ...the display shows DIAGNOSTICS Press until the display shows LINE MONITOR ON Press to switch between ON and OFF If you select OFF you will not hear the dialling and fax connection tones Press to confirm the option displayed To return to standby 41 To adjust the loudspeaker volume While the machine is in standby Display shows TYPE NUMBER Press to raise or lower the volume To adjust the speed a fax i...

Page 44: ...call another fax machine to retrieve a document automatically It also enables another fax machine to call your PaperJet 65 and request a document that you have set ready to be received This is often also known as faxback To poll a document from another fax machine When you know that another fax machine has a document ready for polling you can set your PaperJet 65 to receive the document Press unti...

Page 45: ...nd number When you have set a polling time Press until the display shows POLLING RX Display shows ALREADY ENTERED Display shows CHANGE PARAM Display shows TYPE TIME HH MM If required use the keypad to enter the new time This overwrites the original one Display shows TYPE NUMBER If required enter the new number This overwrites the original one Display shows AUTOMATIC RX POLL RX 43 To cancel polling...

Page 46: ...network provider s caller display service your PaperJet 65 will display caller information When you receive an incoming call the display will show Your caller s number Or WITHHELD if your caller has chosen to withhold their number Or NOT AVAILABLE if your caller is connected to an exchange which does not provide this service Or OPERATOR if you are being called by the operator Or INTERNATIONAL if y...

Page 47: ...ive a call with the ring melody that your PaperJet 65 has learnt it will answer as normal If you receive calls with other ring melodies your machine will not answer To learn the ring melody Press until the display shows INSTALLATION Display shows TEL LINE SET UP Press until the display shows DISTINCT RING OFF Press until the display shows CHANGE PATTERN Press to confirm Display shows AUTODETECT RI...

Page 48: ...hows INSTALLATION Display shows TEL LINE SET UP Display shows PUBL LINE PSTN Press until the display shows PRIV LINE PBX Display shows PBX DIAL TONE Press to switch between TONE and PULSE Press to confirm Display shows EXT LINE PREFIX Press the buttons to display the options FLASH or PREFIX If your access code is recall choose FLASH If your access code is a digit s choose PREFIX Press Start to con...

Page 49: ...ntering the number as normal When dialling manually just press External before dialling the number 47 To switch dialling mode during a call If you are using your PaperJet 65 in PULSE dialling mode you can change to TONE mode during a call using the button This might be useful when calling interactive services such as the BT Customer Services line on 150 After pressing the button all subsequent dig...

Page 50: ...ting again If there is a power failure In the case of power failure the fax machine will keep the data for date and time machine settings numbers stored in the one touch and speed dial memories reports Any documents stored in the memory will be lost When the power is restored your machine will print out a report which shows the total number of pages both received and stored for sending lost from t...

Page 51: ...d paper Check for paperjams You cannot print faxes or copy documents Check for paper jams Check that you have ink and paper The type of paper you are using may not be correct check paper size and weight shown on page 15 Your machine prints out completely blank copies You may have inserted the document to be copied the wrong way around Place the side to be copied face down ...

Page 52: ...sion time for a page exceeds Try sending again SENDING STOPPED the permitted limit 08 CHECK THE DOCUMENT Optical scanner unable to read Remove and re insert document in the document or document may be the feeder and try again too long Check paper is not longer than 360mm US Legal Length 09 STOP PRESSED You have stopped the machine No action 10 No message Fax has detected an error while Ask sender ...

Page 53: ...been pressed Or There was a problem during copying and it could not be printed Check the type of problem on the display and clear it COVER OPEN Close the printer compartment cover DOC IN MEMORY A received fax is stored in the memory because it could not be printed right away Check the problem on the display and clear it LAST TX ERR XX The last fax sent was not completed successfully Press the Last...

Page 54: ... of the display tells you what the problem is Resolve the problem and the fax will automatically be printed SYSTEM ERROR nn Your machine has locked up Note the error code PaperJet Helpline is 0845 052 0052 TX ERROR Your last fax was not sent correctly Press the Stop button to turn off the Error light and clear the message Check the number you are sending to and try sending your fax again Beeps Err...

Page 55: ...an with a cloth dampened with diluted washing up liquid Never use household polish as this may damage your fax machine Never use a dry cloth as this may cause static shock Changing the printhead cartridge Your PaperJet 65 is supplied with a starter print cartridge and it is not possible to change the ink cartridge independently of the print head Replacements have ink cartridges which can be replac...

Page 56: ...sert the new cartridge into the printhead until it clicks into place It should be orientated as shown on next page 6 Insert the new assembly into the holder with the electrical contacts facing towards the front of the machine 7 Pull the assembly towards the front of the machine until you hear it click into position 8 Close the cover Changing the ink cartridge 1 Open the printer compartment cover 5...

Page 57: ...d is not new press to display NEW HEAD OFF Display shows CLEANING ON Your machine performs a print test To cancel press the Stop button To interpret the print test see page 12 If the printout shows NOZZLE DAMAGED then you should clean the printhead contacts see opposite FRONT OF MACHINE Manually cleaning the printhead contacts Lift the printer compartment cover Remove the print cartridge and head ...

Page 58: ...t vertical streaks on printed documents contact your service engineer Lift the printer compartment cover Move the print head to the left hand side of the machine Lift the hinged metal plate using the lever located on the right hand side of the machine Clean the optical scanner with a cloth dampened with a product specially designed for cleaning glass Then carefully wipe it dry Do not pour or spray...

Page 59: ...T PRESS If paper used to print received faxes or photocopies becomes jammed the display shows PAPER ERROR PRESS First try ejecting the paper by pressing the Stop button If the paper does not come out automatically Remove any paper still in the feeders Lift the printer compartment cover Press down the green lever on the left hand side of the machine and remove the jammed paper 57 ...

Page 60: ...one network Public private Compatibility ITU Communication speed 14400 12000 9600 7200 4800 2400bps Compression method MH MR MMR Power features Power supply 220 240 VAC 50 60Hz Power consumption 7W standby 35W max Optical scanner features Scanning method CIS Reading resolution horizontal 8 pixel mm vertical STANDARD 3 85 lines mm vertical FINE 7 7 lines mm PC features Parallel connection 36 line c...

Page 61: ...tal conditions from 5 C to 35 C operating from 15 C to 45 C transport from 0 C to 45 C storage and parking Relative humidity 15 85 operating storage parking 5 95 transport ITU TS format Test Sheet No 1 Slerexe Letter in standard resolution with MH compression R TTE This product is intended to be connected to analogue networks and private switching systems in the United Kingdom This product complie...

Page 62: ...ounce Only 33 skip forward backwards 31 voice announcements on off 34 Beeps 52 Broadcast a document 19 Call Sign Distinctive ringing 45 Caller display 44 Calls dial one touch number 27 make 26 on hold 27 speed dial 27 Cartridge change 53 Cleaning 53 55 Contrast 15 Copying documents copy a document 28 stop copying 28 Date 13 Enter fax number 13 name 13 Error codes 50 Error messages 51 ECM mode on o...

Page 63: ...m another fax 42 set by another fax machine 43 Power 10 Power failure report 24 Pre set fax change details 18 send 18 Print area 38 Print cartridge 11 Print head change 53 Print quality 12 38 Receiving document longer than paper size 39 faxes 20 Redial automatic re dialling 17 last number 17 Remote access code 36 operate answering machine 36 toll saver on off 37 Remote start 40 Reports activity 24...

Page 64: ...3 edit 23 send 23 store 22 Store document in memory 19 one touch entry 21 speed dial entry 22 Switchboard external button 46 47 set access number 46 set dial mode 46 switch dialling mode 47 Technical information 58 Telephone line cord 9 Time 13 Toll saver on off 37 Tones on off 41 Volume buzzer 41 loudspeaker 41 playback 30 ringer 39 ...

Page 65: ...espective standard conditions of contract Nothing in this publication forms any part of any contract TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2001 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 PaperJet 65 user guide 10 01 3 Designed by The Art Design Partnership Limited Printed in Thaila...

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