PaperJet 65 user guide – Edition 3 – 8.10.01
50
Error codes
Other problems may be accompanied by a display of
ERROR CODE
and a number. Check the number against
the list below.
CODE
MESSAGE
ERROR CAUSE
ACTION
OK
No message. Operation completed
No action.
successfully
03
RECEIVER DOES NOT ANSWER
The number you are calling does not
Check for dial tone by lifting the
answer or is not a fax or there is no
handset and if OK try calling again.
dial tone.
04
ERR.WHILE TRANSMITTING
A problem has occurred while
Send again starting from the
RESEND FROM PAGE: nn
sending a fax. “nn” = page number
page shown in the report.
on the which the error occurred.
05
RESEND PAGES:
The machine you are calling
Send again starting from the page
nn, nn
detected errors during the send.
shown in the report.
“nn” = page number on which
the error occurred.
07
DOCUMENT TOO LONG or
Transmission time for a page exceeds
Try sending again.
SENDING STOPPED
the permitted limit.
08
CHECK THE DOCUMENT
Optical scanner unable to read
Remove and re-insert document in
the document or document may be
the feeder and try again.
too long.
Check paper is not longer than
360mm (US Legal Length).
09
STOP PRESSED
You have stopped the machine.
No action.
10
No message
Fax has detected an error while
Ask sender to send fax again.
receiving a fax.
11
No message
Printer problem while receiving a fax.
Correct the printing problem, then
Document stored in the memory
wait for the stored document to be
but the memory capacity has been
printed. Ask sender to fax the rest
exceeded.
of the document.
13
ERRORS WHILE POLLING
Polled fax machine has no document
Contact the sender.
ready or was not set for polling.
16
POWER FAILURE ON PAGE
Power failure while sending or
Send again from the page shown on
receiving a document.
the report.
(OK)
No message.
Document has been received but
Contact sender.
printing quality is poor.
OCC
LINE BUSY
The line is engaged.
Try again later.
